very clean. close to airport. small but functional room. parking

room service sent up the wrong, and much more expensive, wine

room service is well priced and the food was definitely above the standard of what i was expecting

a lot options close by for food, but they do have room service

room service food is awful, it's really bad, we ordered burger and fries and spaghetti pomodoro,

ich we didn t try)

room service was great and the suite was perfect

comfortable room and room service was great

buffet okay, lacked variety and restaurant was low on staff, food ordered for room service was good -comfy beds and great views from rooms -wonderful pool

i thought the room service option as food were great. the cleaning service was great also.

was outstanding and room service was delicious and affordable

parking and the room service

-the wifi was sometimes a bit unstable -no cheap food spots around the area -the room service came quite late

the restaurant has very little room service options at night.

we did room service a couple mornings for breakfast

the room service wasn't available. the buffet was the only available option.

room service was on point for sure great place to stay when visiting

eat bartender

f-street parking available)

staff, the design & colors of everything there, including the frida khalo mural, the pool, the cleanliness of the grounds & rooms, the incredibly comfortable beds, the huge 2 bedroom

the kitchen was fantastic

pool and gym are fantastic

the pool is gorgeous

our suite was spacious and we loved all of the little extras - borrowing a beach bag, sun loungers on the terrace

th spa on

further, i didn't like the private pool area set up at all

no room service no restaurante after 23.00 no place to buy water after 23.00 no servibar

we did not try room service

was good at the swim up bar where they have a wood-burning oven, but the pizza we ordered for room service was not all that great and the cheesecake was bad & not what was expected for new york

the room service was not very good.

pool and swim up bar are great

didn’t get room service any of the nights we were there

staff was amazing--reception and restaurant and room service

the only food service was room service or the restaurant on the beach, which was quite lovely

room service was great and prices are phenomenal

large lizards everywhere in the pool area wish there was a more casual dining option other than room service

her than expensive room service) which meant using vending machine which didn't always work

the food for room service was lousy

i said if there is an emergency or someone wants to order room service how are you supposed to be called

bc after day one i settled all transactions with the hotel in cash instantly) one time i ordered room service

room service, plus the information on the phones, nor the numbers assigned to the three buttons did

spacious, cleaning service great, big choice of food in restaurants and very affordable price for room

hot water not hot enough in our room. lack of room service was an issue with us.

additionally, our room service was top-notch

the place was overwhelmed with kids!

good place to go with kids

my room service was exceptional

i have to say something here, i guess room service could have been a bit better at times, but all-in-all, nothing worth complaining about

the food, room service, drinks

was exceptional, very well maintained/clean, 24 hour room service, variety of restaurants and options to eat in the hotel and near the hotel walking

did not have a coffee machine in my room i realized it at 11 pm or menu so hard to consider room service

often no dry towels at the pool

walk to the pool was easy and the beach wasn't far either

breakfast was absolutely wonderful.

the pools are unkept my daughter cut her foot open on broken tile

pools are fantastic

the food from each restaurant and room service was great

we enjoyed room service which was excellent

service around the pool was poor

pool was not vibing. more music and they close bar way too early.

however, the coffee at breakfast was good

oom service charges you a very small rate per service,

didn t really like the dinner from the buffet but the room service was really good

the room service the food was ok but the employees doesn t seem to know the rules even them

there is room service for a small extra charge

phones for room service sometimes didn t work

room service was horrible always busy couldn t get thru finally after 4 hours it was a limited

have preferred softer bed pillows if given an option but the room was wonderful with excellent room service

room service was awesome, i also used their salon and it was gorgeous and professional

phone was not working entire stay and room service menu is limited.

room service was lacking

the only improvements would be room service timeliness when i requested washcloths (i would have to call two times), more (-)like towels or room service were super slow or non-existent (+) the room service was quick and thorough with all the condiments and flatware needed (-)the one we already had and it s all inclusive but they charge your everytime you ask for room service, and don t take note on special food requests (+) it was clear that the hotel was understaffed, as all of my room service requests were delayed without proper communication

had lots of chairs on the beach but would like more around pool

whole place is great, we stayed at the la hacienda area, which is only for adults, it s fancier and the staff is better

pool, breakfast and lunch buffet at the hacienda.

breakfast and lunch at the havienda were very good

we had a full kitchen, bedroom, dining room, living room, and two baths

beautiful pool, nice location, very friendly and accommodating staff

the kitchen was so much better than the other rooms i had

kitchen counter in need of good scrub with javex water which we did ourselves

room/suite was a comfortable size - the kitchen was sparsely equipped but adequate.

we were so hungry when we arrived and of course it was late so we ordered room service, the food was not good at all

room service didn t top up with shampoo conditioner and more towels unless you asked

room service order was wrong and they forgot a few items

room service doesn't have sugar or substitutes ud83dude05 hotel needs service elevators.

one night we wanted to order room service and it was slammed so they just didn t answer the phone

could not get anyone to answer room service tried a few times

their room service is not reliable at all, but they were extremely courteous.

room service does not response timely

no beach access, really expensive room service for a hotel of this category

drinks and food service at the pool was incredible as was room service

there isn t an on property restaurant & the room service can take an incredibly long time

staff and clean room, accomodating to all needs and a decent bar with 24 hour room service

are big,swimming pool excellent with a jacuzzi on side,room service food delicious the staff super

time visitng the hotel, and it improved all of the carencies that had in the past, the food, room service, staft attention and location are great, and all the facilities and comodities are new

didn t like how slow the room service was

the room service is 24 hours but the food is mediocre

our kids had little ones, so the room service was a blessing

daily room service was excellent

room service is available 24 hours and was quick to get us our order at 6 am

all inclusive really meant all inclusive, including room service

aircon, there are various room types in the properties though, of variable size and some with a kitchenette and fridge

wifi was lagging a little, going on and off

outdoor kitchen, pool, location, price

kitchen cupboards could use a little upgrade

wifi in the rooms was hit and miss, it worked well at the pool area

loved the food, room service and location

room service was great. ocean view amazing.

room service charges a fee

service

om service) was excellent

that being said, we found much of the food very underwhelming, especially room service, and we had some very poor experiences with rude staff

that were promoted for our all inclusive stay on the website were false: *website implied 24hr room service, it was only available until 7pm for free and until 11pm at a cost

never told me about wifi, free food and drinks, room service, what was include

musty rooms bed was hard no working telephone to call room service or front desk

attention of the receptionist and concierge during medical situations, illogical rules about room services and highly inflated prices of room service items

the resort has its room service menu on a tv channel and it goes fast

room service on the app did not work.

you can also order room service

room service was great over all love it i had a good time

we ate at bordeaux, hitsune, cocos cafe, oceana, and ordered room service

i ordered room service several time and the food was delicious

room service breakfast was quick and tasty

would have liked pool, but the wagon provided with umbrella chairs and beach towels made it convenient to enjoy the

swimming pool is quite small

minor thing...no pool.

the view from our room over to the sea was awesome and the pools were lovely

proximity to the pool and ocean

the pool and ocean were a hop, skip from the lobby

pool, cafe, and access to the ocean were nice.

we were forced to call room service which wasn t part of the all inclusive and was closed

food was good, room service fast.

room didn t work it took me over an hour to find someone the would let me use a phone to call room service i kept getting sent to other areas and when i was about to give up i made a stop at

how can they offer an all inclusive plan that does not include essential services such as room service

was not as good as i thought, and not open late, room service was like 2 hours wait and was cold and fries tasted

room is quite spacious, amazing view, great pool service.

we reported it to the hotel immediately on monday when we came back from the pool in the afternoon

large pool areas

and food; walking access to downtown and local restaurants cons: i've rarely had poorer wifi - one has to pay for the service or attend a sales presentation to get 3 connections - it

we swam daily in their big warm pools and enjoyed many of their feasts and entertainment

the room service food was not great and cost almost as much as the room

room service - 10-25 bucks for 3-4 dishes delivered to the room

are a bit underwhelming and its a little hard to navigate room service food is not good and costs almost as much as the

we ordered room service for breakfast on feb

watch the sunrise in a well equipped rooftop gym

the room service choice was also

you could not have alcohol delivered to the room as part of room service

to upgrade at dinner or a drink in other stays all inclusive is all inclusive there a fee for room service for delivery could do better with times restaurants are available to dine at along

room service food could arrive hotter.

room service also good

clean. large pool

the only adult pool is an oversized hot tub that is too hot to spend much time in on warm days

piaf (adult only) was our favorite restaurant, and lucca was second with kids

kids club was exceptional, rooms were clean, spectacular staff, gorgeous pool, loved the beach

big pool and beach access was a plus

pool staff were excellent

the room service box was dirty and broken because it didn't close

room service included

the door to the room service return was not very secure and left me feeling unsafe

- i asked for room service at 11pm and the response was that this request is with an extra charge

24 hour all-inclusive room service. everyone was ridiculously nice and happy to help us.

room service was very good, they were cleaning the room in the morning and prepping the bed for

to make matters worse, one of the days we were there we ordered room service and specified that i wanted the meat on the burger well done, the burger meat came in

only went to the breakfast restaurant and had room service, but the menu vs

drinks oredered through room service took one hour to get

was not good room service took long time breakfast food orders also took a long time , juice was not kept cold

had to pay for room service delivery

we ordered room service twice and when the food arrived it was cold and soggy

the staff was not friendly, room service was a limited menu which they charged you for so it was not included

we couldn t because we weren t spending enough money, the pool closed much too early and only room service available after 10pm

room service is not included in all inclusive 5

very clean , spacious room,quiet ,free parking

room was large- the bed was large and comfortable - parking was in front of the hotel and had a security guard all night - large balcony - the hotel

swimming pool with nice lounge chairs and secure parking also had a rooftop restaurant that was very

wifi was extremely slow, maybe due to the storm

could not get wifi in room

pool is not heated, there is no hotel shuttle to airport

it has balcony, full setup of refrigerator and kitchen

to name a couple, felix, the pool concierge, and jorge, a waiter at the pool and lemongrass restaurant, were outstanding

cleanliness, room with private pool

the waiter with the hat on the pool was very nice and attentive

the pool is a huge plus and you can actually lay by the beach and go for a swim

pescador is a family style beachfront hotel with a clean pool and a restaurant that offers a complimentary breakfast of fresh fruit, toast, juice and good

reason for a lower rating was that the wifi was so spotty we had to go to the nearby starbucks everyday if we wanted reliable wifi

the wifi was a bit spotty

if you like kids running around screaming and slamming doors it's wonderful

beds were fine, and there was a breakfast buffet - but no restaurant or bar or room service

beds were fine, and there was a breakfast buffet - but no restaurant or bar or room service

ffet), but deplorable for supper

breakfast is supposed to start at 7:00 am but during our long 6 days here, nothing was ready at

the free breakfast not bad

the wifi connection is very weak when i m in my room

wifi was pretty fast

the wifi was terrible. i had to go the lobby to get signal.

just that i sometimes had a bad wifi connection but overall the place is very clean and the location is very convenient

wifi was good

the wifi does not work in the rooms only the lobby. hot water is rare.

however the wifi in our room

despite, just about everyone at the hotel complaining about it, they never managed to get the wifi to work

wifi never worked

wifi in our room was sketchy but apparently by mid march extenders will placed at the end of the

no cushions or pool towels

rds, turtles, iguanas, crocodiles), the friendly and accommodating staff,

pool, the aquatic life

needs tlc. pool was not clean

remember to have whats app loaded because this is how you will talk to the front desk and order room service

the property had gorgeous views, a fantastic pool and we loved the bell

pool was too small, although nice cold plunge, but not recommended as you have to leave by 4pm

pool closed at 4 no bar

would be fantastic if the hotel had a pool

- room with no view - loud music from street at 5 am -long time for hot water in shower -small pool

better pastries for breakfast . pastries were warm but soggy. brighter light at bed for reading.

breakfast was great, they brought it to us on our terrace

guests would drink in the pool with loud conversation and music playing

delicious breakfast and the morning staff were super friendly and helpful.