breakfast was good including my wife who can only eat gluten free food and the bar was very

breakfast was good including my wife who can only eat gluten free food and the bar was very welcoming, our room was very nice & a good size

breakfast and bar food is good.

any staff to serve in the bar when a coach party visited the restaurant was very

was the breakfast room, not a place for dinner

you also have a balcony in the room to enjoy and a nice outside pool

show stopper was the welcoming helpful staff from front counter support to breakfast they were all fantastic

breakfast was good, the room was comfortable and nicely decorated; the man serving the breakfast

good breakfast with fresh food

mirino correia, creating an unforgettable breakfast experience in the sun at the pool

lovely pool with beautiful planting and grounds, very quiet

it’s a drive to get to restaurants but the gardens and pool make up for the location

the pool was dirty and i was expecting a better breakfast.

the gardens were beautiful and the pool was clean and open for the kids. breakfast was good.

breakfasts with lots to choose from and great coffee

well appointed, responsive front desk and room service, great breakfast, really, nice friendly, helpful staff

the menu selection on room service and the bar did not have enough vegeterian options

the room service was excellent and the food was amazing

on the refrigerator were adulterated with water, perhaps by another guest, although informed the room service, the bottles were not replaced during my stay

didn’t seem to be any room service dining.

room service was not great, not the staff, which were always very friendly and helpful

details say there is 24-hr room service but this is not the case

room service was extremely slow up to 45', but again, food was very

room was smaller than expected. room service not available after 11pm

the breakfast, lunch and room service was amazing

and you can order food from restaurant guilty by olivier through room service

room service was a little slow but it was very early in the morning.

the waiting it take up to an hour when you request for a room service

could have been slightly less expensive for room service etc in my opinion but maybe i'm

the staff members were awesome! the facilities clean and an excellent room service.

the food—even room service—is some of the best i have had in my life

was amazing, the view from the room beautiful, the people from the reception, room service, restaurant very kindly, the dress code 5stars, and the facilities around very good,

no room service available as kitchen was busy with new years dinner

we used all the services, from valet parking to spa to room service and restaurant and bar - all the staff was super friendly and helpful

friendly staff, tv was nice, room service is great, scenic views and the spa

room service efficient and food good at fair price, early flight so no

clean, spacious rooms; good bar; good room service

there was no room service at 11ish and when i called for a few bits (that should have been in the room) they

had a misunderstanding when ordered from the room service

was no milk provided for tea and coffee making, and when requested, had to pay for it plus a room service fee for delivery

the restaurant was just ok, a little dated and the food option for room service was just ok

the restaurant and room service were closed when we arrived at 22h40

room service meal wasn’t as described because apparently they had run out of boiled potatoes at

at the hotel was exceptional, beginning with the staff at check in, to the dining room service, to the bar service, to housekeeping, to check out

staff, cleanliness, good breakfast, room service, clean & comfortable bed, location … everything

not the best value for money, the tv didn't work and some services you can only get through tv (room service for

not having a room service menu in the room

the restaurant serves breakfast from 7:00h -11:0h and they have lunch and dinner, they also have room service for an extra fee of €7,5

room service was poor, phone didn't work

lovely breakfast and quick room service

the room service forgot to leave a bottle of water sometimes

room service is not 24hs (which can be tricky depending on your flight options), however the hotel

there was no direct connection to room service

excellent breakfast with a wide variety of food, room service, working air-conditioners, very close to the metro station, etc

restaurant inclusive room service is very good, rooms are clean

room service should be improved re timing of work.

sumptuous bedroom and excellent room service

room service was later in afternoon

no room service

very small rooms. no kettle or coffee machine in the room and no room service in the morning.

2 calls and no one picks up the room service tray.

room service menu not too big

room service food was not the quality we expected sadly

director) and edson (night audit controller) and all the service received by the teams: hskp, room service and restaurant

room service menu was limited.

room service even though it was advertised

room service food was disgusting, i got chips that were frozen

i had room service a couple of times (lasagne bolognaise), and it was delicious

room service is good

there's room service for 24hr with good quality of food

there is room service available but it tends to be 'snacky' things

sofia, luis, rui breakfast 10/10 room service menu was limited but excellent prices, quality and service

the hotel alsooffered a reasonable room service menu and the bar was open for lengthy hours

breakfast and room service were excellent

the hotel alsooffered a reasonable room service menu and the bar was open for lengthy hours

-bed and pillows were so uncomfortable -no land line phone in the room to dial reception or room service instead an i phone is given to you call the reception

only was the accomodation and room service exceptionally clean and luxurious, but the staff, particularly luis and fabiana, went

no phones in the bedroom to talk to reception, or room service

wifi/internet was good, the adjacent pedestrian street is filled with cafes and restaurants

wifi worked excellently, and the staff were extremely accommodating

the room was very clean with daily room service

paid parking, no room service

the room service is extremely good, very clean

close to metro good quality of breakfast kind staffs

there is a self service laundry place next door or if a few minutes walk away go concept laundry washed and folded my

clean lines and room service

room service was done daily, friendly staff, parking, almost central location (but not the best

great breakfast. hotel in the center with private parking is great.

- unable to change my reservation date 2 - not even a coffee machine (only a bar with almost nothing) 3 - sound isolation probably the cheapest on the market

wifi very slow

helpfull staff, room service cleaned the room daily at morning and asked for any needs (towels etc

i would have imagined there would have been a restaurant within the hotel- but there was room service available

no room service, which i like to have the option of, but not a problem!

delivery by room service

note that there is no onsite restaurant, so you need to eat out or order from their room service partners which i did for one nigjt, but quite expensive compared to eating nearby

spite of daily room service it was still quite dusty in the room

room service at all

water and coffee capsules are refilled by room service as well as the towels are changed

room service was good

room service did not clean, only changed the towels, nothing else

and the wine bar slightly further down the road

breakfast was delicious in a cute coffee shop located in the building

lovely breakfast in copenhagen cafe where the staff were friendly and helpful

staff were amazing location was perfect could walk everywhere breakfast options were great

of the main partying areas so it is more quiet (still can be some noise) than closer to the main bar areas

room service is amazing

beds were comfortable and the common area (kitchen) was always organized

hotel manager is friendly, and the kitchen is clean and free to use

the wifi was superb, there was a full-serviced kitchen that was very clean, and we liked the price (we stayed in january, so it was cheaper)

but there's a nice kitchen on the bottom floor with all needed accessories

room service for 1 person was more than enough for 2 people and was half the cost

same goes for room service which was also a pleasant surprise

great to have room service

breakfast was stunning, room service food excellent

didn't fill the water in the room as part of the room service

the day before arrival we received a message that there would be no room service because of covid measures

ok room service, room cleaning. breakfast was not bad.

it was very very clean- every day room service was doing great job

wifi could be faster, otherwise we enjoyed stay

it was a nice treat to have breakfast included

no room service

#3 room service barging in without knocking while we are laying in the bed, very awkward experience

great location, comfortable bed, room service

the gym is unreal!

breakfast baked goods could have been fresher.

room service staff

first hotel i visited in the 50 years traveling for my job where a fee wawas charged for room service

breafkast was not so good,we payed room service,they bring us some fruits and omlet tasteless,without bread,croasaint like we ordered

when asked for one they charged both for milk and room service

thing is the coffee is always cold ( breakfast) and the room service is not very good

you can also get hot drinks as room service

no room service

room service is also charged

also, on two occasions, the room service staff forgot dirty rugs behind and didn't change my coffee cups

i called room service for a water and wanted to charge 7€ fee which i have never heard of at any hotel

hotel should consider offering room service

breakfast and there was no room service

great localization, free mini bar, good room service

cleaned location design room service price (4 stars that seems like 5)

floor not built properly with an incline and water will stagnate for 24 h till room service comes the next day to sponge it out and push the water toward the drain

we ordered gelato for room service and received one small scoop for 10 euros

the room service was also excellent in that they gave us sweets in the afternoon with a small bottle of

amazing 24 hrs room service

room service was behind on cleaning. however, it was sunday and a busy day.

no could have breakfast in room but no room service menu

was excellent reception man 24hrs good room service room cleaned everyday and the location was good and a easy walk to the city but trams

room service breakfast can be ordered

i was told to call room service as needed, no doubt at extra cost

wifi, very good location-only 5 min walking distance from praca do comercio, clean room and amazing

wifi is not the best

our room was very well equipped with ac, tv, room service phone, etc

room was clean, room service was great

however, when we asked for spoon and fork as room service, they charge 5euros

great location, awesome stuff, best views, wonderful room service cons: slightly noisy because of the thin walls, same breakfast for 1

one of the staff rang me at around 7pm to ask if we need a room service as we put do not disturb during the day because we were out the whole day

clean (very good room service), perfect location in the city centre, near many restaurants and attractions, kettle

there was no room service, but luckily there are lots of places nearby

room service was done everyday

amazing staff, excellent breakfast

was in an excellent position with a quite good restaurant and bar on the property

was there for three days, and it was an unpleasant surprise to find out that the room service did not clean the room at all on the second day

service was terrible, no coffee or tea, no phone, no room service, no porter to help with luggage, no extra bedding

strong sewage smell on the first floor - the room service missed toilet paper and towels on day 2 ( we passed 2 night) - parking is secure but

the room service was very good and always cleaned our room perfectly, even if we liked to leave late in

good breakfast and room service.

even though we mentioned this twice, the room service never once (in 6 days) filled up the complimentary coffee capsules during room service

is no bar and no room service (despite this being listed on both booking

room service is only until 10pm and one night it was 9pm, but restaurant was closed, so no room

there is no restaurant or bar outside of breakfast, but they do offer room service and there are many restaurants and bars in the vicinity

they charge the room service, not only the price of the order but also the service

super breakfast in the lovely cafe attached to the hotel. great choice for a small hotel.

good choice at breakfast at peaceful breakfast and staff make you a hot drink of your choice

stairs might prove challenging for anyone with mobility issues or super heavy luggage), and 3) breakfast was served at a partner hotel - not a long walk at all, just hadn’t anticipated it

the location is perfect to explore lisbon, quiet in the evening, nice breakfast, comfy bed and friendly staff

breakfast at this location

great room service, clean and nice location

super friendly staff, great value, well equipped room and hotel, room service...

room service, design of interior, cozy beds, big bathroom, air conditioning, comfort, helpfull

they also offer room service

i liked the bathroom and the room service was very kind

family, specifically both my kids loved the 3 bed room

family, specifically both my kids loved the 3 bed room

location, breakfast, clean, service, wifi

was very dusty and didn’t look clean, no elevator and we had two kids and suitcases and they put us on the 4th floor

lift worker but sometimes doesn’t and it’s also very small (only one person on the lift, wifi didn’t work a single time

restaurant and bar closed, no room service, no food whatsoever

room service was a little difficult to get a hold of and when we had to cancel a meal order within

bed and linens, window seat, author matrix shutters, blinds room service-got two wonderful ice creams delivered to room for 7 euros total

to reach the room service or the reception could be better

room service provided daily and well done

took too long for the room service to bring my hot tea

we had someone knock saying they were delivering room service, when we didn’t order any

room service menu very limited and difficult to find on the tv system

late night room service (on arrival) was good and not as expensive as i expected

room service selection was way too limited and poorly prepared

room service is not good

room service

could only get drinks by room service (water, soft drinks) which was a minimum spend of €15

the in-room service is excellent, and the breakfasts are quite tasty, not all-inclusive like in egypt, but

room could be brighter, there isn't room service