the parking lot was a little sketchy too

excellent breakfast, location was perfect

clean, fresh....front staff was excellent...great breakfast

didn't eat breakfast.

i over slept didn't make it to breakfast

overall friendly staff and pretty good room service also pretty quiet

stayed at this hotel twice and both times had issues with the laundry facilities

wifi was completely unusable

prepare parking lot for winter.

cockroaches, the gummy floor, leaky mini frig, non working wifi, manager who threatened me twice, rude staff, and way over priced

what floor would i want my room, i informed the team member whatever floor was closer to the pool and he said first, so i went with the first floor and returned ay 3 o clock for check-in, i

pool was very small, room keys don t open pool

the website it says a heated pool however the water in the pool was cold but the room was warm

the breakfast was not warm and of poor quality.

kitchen

breakfast was awesome

no chair in the laundry room

pool not usable. laundry room closed.

super friendly staff! very nice room breakfast biscuits & gravy was delicious!

we appreciated there was no pet fee.

- breakfast varieties were ok - room service made the room every day.

found 2 bugs in our room

on the bed and the other in the bathroom) - room service only do the beds and bathroom, and do not even vacuum the room or tidy it

s

room service was awful my room wasn t cleaned or linen changed on saturday

hot tube and pool looked clean

pool looked a bit hazy

nice indoor pool and spa area

very friendly employees. good breakfast. hot tub was relaxing. comfy beds.

comfortable room, nice pool, great breakfast, competent cheerful staff, and great location for our needs

the parking

lovely clean rooms with a great pool, hot tub, and sauna were a plus

breakfast was good

near the new hollywood casino a 3 min drive

i wish the breakfast was included that was the only thing that was unclear when i booked online!

on-site bar and restaurant and walking distance to a sports bar

i liked that hotel shared pool and could also pay extra to get breakfast

is convenient and has a nice sports bar behind the 7/11 with a really good burger wings beer on tap and great customer service

this is probably on the joint hotels fault, but the pool and hot tub could use some cleaning!

exercise room no one cleaned plaster on floor, sign to please wipe of the machine after use, breakfast charge not worth the

pool hot tub clean rooms. great breakfast

staff breakfast

pool could have used some maintenance. back door to hotel should have locked

good breakfast

also, the pool was perfect, then again, we were the only ones using it at the time

the wifi was great

we came back to a huge fight in the parking lot and lobby with a group of guys and the receptionist

t still super

staff didn t remove the snow so got stuck coming in parking lot

free wifi comfy bed lots of privacy and waffles for breakfast

the breakfast was amazing and complimentary

there was not a good breakfast selection

breakfast was over cooked

breakfast was good

the hotel was immaculately clean, breakfast was great and the location was perfect.

the room service restaurant staff was terrible, they left me on hold and forgot about me and they also

holiday inn standard and not even a 2 star hotel more of hostel than hotel, there was no room service to change

modernise d hotel, room service

customer service, room service

room service; no pay-per-view option; my initial front window experience left a poor impression

there was a guest laundry room so i could do my laundry

clean and in a good area had good complimentary breakfast friendly staff and customers

breakfast due to covid-19

my preference, but i would have liked to have eggs and sausage/bacon with breakfast

breakfast only till 9 am

i would like if the breakfast hours could be later.

theres a laundry available , $3

breakfast area was consistently cleaned and checked for stock and had great choices

ice machine pool looked nice couldn t get it to be experience

is our third time there and we love their pool and their free breakfast and the people upfront are super

friendly staff, clean & comfortable room, and all amenities included and working nicely like gym, pool, etc

good gym.

reopen gym and other spots

difficult to get in and out of parking lot due to congestion on main road most times of the day.

was excellent, the pool was nice , the staff was great, and the hotel was very clean and modern

the pool was very cold

breakfast ends early

kitchen food and service

the pool was not heated. we were told the heater was broken, otherwise we had a nice experience.

crowave popcorn) in the kitchen area in the room

room service was awesome!!

i also ordered room service

weren't offered a kitchen menu upon check in and the doubletree alsips website is

did not like that the room service were not answering 15 minutes before it was to end

poor room service for food and had to request room to be cleaned everyday except check-out day.

staff was excellent , very good wifi and lot of restaurants nearby

wifi was poor it had a weak signal and disconnected often

free parking

the manager was rude about the parking on the property

their wifi wasn't strong enough to connect to the tv.had to use my mobile hotspot

the wondering of random people near the parking lot

no parking because most of it all blocked by construction dumpsters and vehicles

parking close to your room

why charge a room service charge fee plus 20% gratuity. i found that to be excessive.

i had a good hamburger from room service comfortable bed and quiet

the bathroom was a bit bigger and that there was room service for dining

unfortunately because of all this coronavirus we're unable to get room service

room service was great

i ordered room service it was late and wrong they messed up my order and then didn't answer to fix

the restaurant & room service

room service not always on time, and tray often incomplete

staff was great, room was clean, restaurant/bar/room service was good as well.

room service, and spacious rooms