more variety of breakfast. one hour early free transportation to the tec of monterrey

the free breakfast hours were a little too short.

the continental breakfast is very

included breakfast is a bit limited, different to what you can find in other continental breakfast in other

breakfast staff where very helpful and friendly.

parking could be more secure but they were doing some renovations at the moment

parking is convenient, staff is great, breakfast is delicious, building and rooms are clean

enough parking spot for the car, air conditioning wasn t working properly also the shower - so i had to

the fitness machinery in the gym does not work well.

i would say the breakfast was good, also the gym.

breakfast was exceptional, the service by the breakfast staff was great

we were very comfortable in our room and the breakfast was delicious.

that they don't need a credit card, parking, breakfast included, staff service.

free parking which was nice when my friend was picking me up

great view, location, pool and service.

excellent service and great location. decent breakfast.

very good breakfast!

great location...clean facility. the food was great...kids had an awesome time..

breakfast was great with plenty of choice and the young waiter on both occasions

and this time looks like the employees has better training, everybody do excellent job, and the breakfast two tombs

the rooms were nice and the room service quite good.

room service is awful and pay no attention to clealiness whatsoever.

e machine not working) or towels, sometime they

room service was not good, will call for ice

they have good wifi and save parking. there's also a little ceasers and a oxxo right across.

breakfast buffet was a bit limited and i ordered room service one night and it has a little to be desired

i've being here twice and any time you request something for room service and dont have cash, have to go to reception to make the payment

they speak english but the room service didn't speak much english

very nice employees and fast room service.

employees' service and breakfast

location, room service, housekeeping

room service was also

cleanliness of the property, and the service of the staff, specially of our room service lady martina

hotel is near a comercial plaza, the pool is perfect size, the only problem is the room some rooms looks damaged (doors, floor, bath) (+)security and traffic control to keep cars safe. pool and amenities available. main road access. (+)hotel is great beautiful pool staff is great property is clean and property is close to (+)it was close to everything.hotel is always clean so is pool (-)i couldn't find the swimming pool, nor signs to lead me there (+)is a fiesta inn standard hotel, nice pool area in a busy town area, the rooms are nice and rather big, comfortable and clean (-)fitness center is too small and too few choices, and the swimming pool was under construction during my whole stay (+)pool

we ordered room service at midnight and it was super fast

the room service phone never worked and there was no hair dryer in the room even though it was listed

room attendants were rude and room service was horrible

however, my room service provided the wronfood, we requested an uber from the frontline for a concert and they

room service got it all wrong took three trips to fix and by then it was cold there is always

and the breakfast could ve had more variety and the fruit less frozen

the free laundry

the breakfast area is too small, there was a lot of people and no many tables were available.

the breakfast was lacking in variaty, there weren't any options for vegetarians.

hotel has a good breakfast and location is perfect

water in the pool was freezing

location breafast was good nice pool

setting of the facility is suitable for business trip men, i could use my nb on a desk and the wifi is stable

hotel in monterrey wifi is fast, room is spacious you can use dollor in hotel so it's not necessary to change the peso

not working properly uncunfortable mattress dirty carpet wifi at room poor signal brrakfast not

odor in the room aisle without air conditioner really small and not friendly parking lot elevators were the worst part

terrible breakfast

very clean very quiet. good breakfast.

the service and location breakfast was great and the view was awesome i always stay in holiday inn

the breakfast was amazing

location to cintermex big rooms, new and clean. room service

the rooms are clean, and super big, very comfortable. room service 24/7

room service was fast, affordable, and great quality

excellent on site parking facilities with direct access to rooms

beautiful clean rooms! breakfast to your room! just awesome!

pool and location

loved the view from my room and that there was roof top over pool

pool was cold, we had to stay at the jacuzzi all the time

shower, good heater/air conditioning(jan is cold in monterrey) , good wifi , good location (-)wifi didn t work (+)this hotel is good value for money. it has free wifi. (-)wifi wasn't working at all (-) the staff, while nice at check-in, did absolutely nothing to help when i told them my wifi was pitiful

room service is pretty bad, they were late all time and rooms don't have the features that comes at

even room service was not available when i tried to call them in the morning

it is located, the pub in the lobby provided room service and had a $105peso breakfast buffet

even heard an entire phone conversation ), the tv didn t work, the gym had only one working treadmill

the bar and resturant

room service, staff, drinks in the bar, location, beautiful hotel

front desk personnel were very polite and and room service on point, valet parking one of

it was very nice to have a mini fridge in the room and access to a microwave

om the restaurant/room service) the staff were all very friendly and accommodating and the cleanliness pf the rooms

the hotels outside appearance and lobby were very classy. they have 24 hour room service.

i love the gym and the view from the terrace

very close to kali coffee, great gym and terrace. good breakfast.

you also have a large gym on the roof

she help us with the parking fee and offers us a late check out

our bedroom was as expected: comfortable, clean, good wifi

the beds were comfortable, the room was spacious, the wifi was working well

the bar don't have any kind of liquor

need to change carpets they smell ugly and a/c it took 4 hours to get cold parking lot need more

parking is very uncomfortable

we needed to ask for the towels, parking lot is complicated

the breakfast

food , not very helpful girl at breakfast .

shocking breakfast , no tea , orange juice dispenser not working

breakfast is basically a french toast, coffee/juice and yogurt for the included breakfast rate

breakfast was poor, that is not a breakfast

it would have been nice to have a full breakfast. and coffee and teas in the lobby

poor breakfast

like spider in room breakfast is just name sake, they don't even offer water , only coffee, cereal with

wifi big room good room service

though i was able to park), air conditioning not

parking outside almost full all the time

breakfast isn't much, but attached to a restaurant with great breakfast for modest charge

weren't enough towels, hallway noise, the breakfast had a schedule of 8am and thr were not ready and the coffee was cold

room service is available 24/7, and you can request a taxi service from the hotel

location was good food was good bed was amazingly comfortable room service was very nice

had to call the front desk to have room service

breakfast was not available for room service

they don't offer 24/7 room service as advertised

te facilities are pretty old , there were not enough blankets, the included continental breakfast it s just coffee and bread at night it s feel pretty unsafe

the breakfast was the standard continental and very good.

great staff clean room simple breakfast

the breakfast was not that good, it was just okay

it was clean and having complimentary breakfast is the best. great location too

service a bit too slow, they forgot sometimes if you requested smth or ask to bring room service

the room service staff was friendly and kind

bar closed too early, we were suggested to order drinks as room service.

exhaust fan of toilet did not work room service was not equally good every day

no ice machines on the floors, had to call room service to get ice.

is a parking lot one side of the hotel, no noise but when you try to get a view, the parking lot its

noise from multi-level parking lot just outside my window. ask for another side rooms.

parking lot is sufficient

is old, the room is ugly, the window was small in the corner of the room with the view to the parking

traffic noise whereas the backside is more quiet with a view and very close to a multiple floor parking lot

the staff and the room service

the bed was very comfortable! very clean! room service was excellent as well!

wonderful restaurant including room service

only complaint i have were the prices of room service

excellent room service ! good staff at front desk.

when we asked room service, they brought up a water pitcher filled with ice

we were served a moldy chocolate cake in our room service. plus the towels reeked.

i asked for room service and it arrived super late and the soup all over the plate

it had one tiny chair and no place to place the room service

room service was ok once they found someone who could speak english, but again limited choice

due to people smoking outside late at night, and it was confusing to access the hotel from the parking area

were a few men smoking right by the entrance, which didn t feel safe, and the elevator from the parking area didn t work without a special card something we only found out after a lot of

location and facilities from parking to hotel

the free breakfast

didn't care for the breakfast served

the hotel has a free breakfast, as well as free computers and printers

the reception and breakfast areas were nice. it was a nice surprise to find a safe in the room.

leaking air condition, had to pay extra for dental kit, wifi does not work on phones

swimming pool

conditions of the room,pool,the overall ambiance of the run-down hotel.

it has a/c and an excellent wifi signal

the pool, the price, location, felt safe ..

wifi is never working i stay a lot in this hotel and wifi it's the only thing that does not work

need it some attention looks bad, wifi is garbage i been in this hotel 3 times and will be the last the 3 occasions wifi didn't work

wifi did not work for me six days, tablet or laptop

a/c was very good, tv was okay, wifi was pretty good for my room, but i didn't try streaming anything

room service was fast and friendly, i needed an extra towel and i requested one, and received it

parking too dark

rooms are very clean and comfortable, also breakfast buffet was really good, so many variety of food for a cheap price

excellent breakfast services, great location

great location, awesome price, very nice rooms and the kids loved the pool.

room service was very slow. waited 30 minutes for some ice and ended up cancelling it.

room service menu took a while to figure out and took a while to order.

better food from room service than most restaurants in monterrey

comfortable and good room service

pool and 24 hour room service.

not a lot of food options for room service

breakfast buffet and room service were top notch. service was highly attentive. excellent views.

there is no coffee on room , room service expensive and not good food also very slow

room service staff evidently needs more training, their english is basic and they struck me as

the room and it's interior was awesome. the room service was excellent.

room service was delicious.

and price, rooms were modem and spacious, bathroom was modern and clean, hotel has restaurant w room service and restrooms downstairs near lobby, staff very attentive and

wifi did not work at all even though i had to work

i rented the spa room and it was great and accessible

wifi is useless, can't connect

room service every day, two small bottles of water provided daily

the room service and kitchen have great dishes, and the staff is always very attentive

good room service, fast internet access, well equipped gym and great overall

the wifi is terrible!!!

also, on sunday, the area around the swimming pool was not cleaned, there were no clean towels and all the used towels were around the pool, on

room service is 24 hours

the room service was excellent

the breakfast from room service was okay.

furthermore, i called the room service for some ice and they said it would take approximately 10 minutes but someone would

it is ok, only to find last minute that it will not work and needed to find an alternative, room service didn t answer in the night and after going myself got charged 9 usd for two bottles

the breakfast needs a little more variety.

breakfast only included fruit, coffee and bread

the breakfast and the view.

morning breakfast too much crowded, no place where to sit, it necessary to re think this area

breakfast was included, but it was very minimal

work room thermostat didnt work properly bed was extremely lumpy extremely noisy

nd of a given in any monterrey 5 star

location 24hr room service

room service took forever

the food was delicious in the restaurant and room service. the bed was very comfortable.

room service does not work

they do not have room service and their 2g wifi is super slow as well

attentive room service and the swimming pool was nice

room service

felt run down and there seemed to the people loitering everywhere: lobby, parking lot, etc

the rooms on the homewood side have kitchenettes and feel a bit nicer

breakfast quality was good

they've got a solid gym, a small outdoor basketball court, and a small outdoor pool

there's a mall across the parking lot with lots of food options and a soriana (similar to walmart or target) if you need to (-)the parking process.

they've got a solid gym, a small outdoor basketball court, and a small outdoor pool

breakfast was good, i think it can be somewhat better, but the room, the room was great, very comfy

overall cleanliness excellent breakfast buffet!

breakfast was a bagged sandwich. it would have been better if no

super clean nice staff good breakfast lots of things inside the room

easy parking, friendly staff and great breakfast.

i couldn't take the breakfast but i will try it next time

very peaceful and great breakfast!

en nuestra estancia estuvo perfecto, la ubicacion, el servicio, el hotel, el gym del hotel