location and facilities from parking to hotel

due to people smoking outside late at night, and it was confusing to access the hotel from the parking area

were a few men smoking right by the entrance, which didn t feel safe, and the elevator from the parking area didn t work without a special card something we only found out after a lot of

there is not stores around but they have a nice restaurant/ room service food with good prices and great options, i had the arrachera and it was fresh and

24 hours room service which was great especially after traveling for so long

shuttle driver romario was extremely friendly making us feel welcome and at ease

breakfast was good

complimentary shuttle services which is a great bonus for non spanish speaking travelers

breakfast quality was good

they've got a great breakfast spread and the dinner options have all been great, along with the happy hour

the rooms on the homewood side have kitchenettes and feel a bit nicer

they've got a solid gym, a small outdoor basketball court, and a small outdoor pool

there's a mall across the parking lot with lots of food options and a soriana (similar to walmart or target) if you need to (-)the parking process.

breakfast was good, i think it can be somewhat better, but the room, the room was great, very comfy

overall cleanliness excellent breakfast buffet!

room service was quick

also the room service was great and for a really good price, and the fact that they let you check in before

the gym equipment was in good working order and the poolside was always clean

had parking

they speak english but the room service didn't speak much english

breakfast buffet was a bit limited and i ordered room service one night and it has a little to be desired

i've being here twice and any time you request something for room service and dont have cash, have to go to reception to make the payment

very nice employees and fast room service.

this time we elected breakfast and it was very good also

location, room service, housekeeping

cleanliness of the property, and the service of the staff, specially of our room service lady martina

room service was also

hotel is near a comercial plaza, the pool is perfect size, the only problem is the room some rooms looks damaged (doors, floor, bath) (+)security and traffic control to keep cars safe. pool and amenities available. main road access. (+)hotel is great beautiful pool staff is great property is clean and property is close to (+)it was close to everything.hotel is always clean so is pool (-)i couldn't find the swimming pool, nor signs to lead me there (+)is a fiesta inn standard hotel, nice pool area in a busy town area, the rooms are nice and rather big, comfortable and clean (-)fitness center is too small and too few choices, and the swimming pool was under construction during my whole stay (+)pool

and this time looks like the employees has better training, everybody do excellent job, and the breakfast two tombs

excellent service and great location. decent breakfast.

breakfast was great with plenty of choice and the young waiter on both occasions

very good breakfast!

good price with breakfast

enough parking spot for the car, air conditioning wasn t working properly also the shower - so i had to

gym and pool are always very clean

breakfast is great, free and secure parking

i would say the breakfast was good, also the gym.

the fitness machinery in the gym does not work well.

associates shower was spacious shuttle

layover with a very early flight so we appreciated the proximity to the airport and the 24 hour shuttle service

location, comfort, and last minute availability. the hotel also offered airport shuttle service

was great, they also had shuttle service that could take us up to 10km around, i liked that

e machine not working) or towels, sometime they

the rooms were nice and the room service quite good.

room service was not good, will call for ice

room service is awful and pay no attention to clealiness whatsoever.

the pool was nice, just didn't have much time to enjoy it

after 5 pm there were only 2 employees to provide service to the restaurant, room service and the hotel bar

clean, the staff was super nice, 24hr room service, shuttle from and to the airport

hotel restaurant at night was completely overwhelmed as was doing both in-dining and room service

-face towel, towel for foot, body lotion, refrigerator, room service qr code there were broken hair dryer, toilet and security box

ordered room service, specified i'm vegetarian

staff courtesy and assistance, parking and security, room service.

friendly staff, bed confortable. free underground parking.

wifi was off for a day

breakfast was not the best but fair for the price

nice staff, great room, ok pool, terrific food

friendly staff. room service 24 hrs. free transportation to airport.

room service

room service was very fast and professional

you had room service as well and you have a restaurant in the hotel, another restaurant

the breakfast and on site restaurant was very good. room service was also available until 11pm.

excellent breakfast and quick response in room service

close to airport, staff, room size, cleanliness and room service.

proximity to the airport and the available shuttle transportation to the airport

free airport shuttle, restaurant next door, a short walk to a 7 eleven and comfortable bed.

good shuttle service and a very comfortable bed

breakfast options!!

breakfast and free airport shuttle nice staff nearby the airport beds are comfortable quiet in the

breakfast!

staff breakfast

the breakfast is one of the best i've had at a hotel like this one

the rooms are clean, and super big, very comfortable. room service 24/7

location to cintermex big rooms, new and clean. room service

room service was fast, affordable, and great quality

parking limited

great breakfast every day, very spacious room, netflix and parking if needed.

not working properly uncunfortable mattress dirty carpet wifi at room poor signal brrakfast not

didn t like that during the weekdays they don t clean the pool

hotel in monterrey wifi is fast, room is spacious you can use dollor in hotel so it's not necessary to change the peso

location breafast was good nice pool

setting of the facility is suitable for business trip men, i could use my nb on a desk and the wifi is stable

the breakfast was amazing

the breakfast was awesome and the staff went out of their way to make sure we were happy.

maybe they kept them open due to covid concerns but everything else in the breakfast area, many people touched to open and controlled other areas such as the bread- which

personal was very friendly,the location was i plus , i really enjoyed the atmosphere even the parking espacio was

hospitality and the room very cousy , the pillows are amazing and the bed super clean sheets, the breakfast delicious, the park la fundidora was great ud83dudc4d plus we love it all plus you

need it some attention looks bad, wifi is garbage i been in this hotel 3 times and will be the last the 3 occasions wifi didn't work

a/c was very good, tv was okay, wifi was pretty good for my room, but i didn't try streaming anything

wifi did not work for me six days, tablet or laptop

wifi is never working i stay a lot in this hotel and wifi it's the only thing that does not work

wifi big room good room service

lights and wifi work sometime

breakfast was very

was very friendly, from the parking lot security staff, front desk, waiter, ballet they were all awesome

wifi was very bad

the breakfast was the standard continental and very good.

the breakfast was not that good, it was just okay

te facilities are pretty old , there were not enough blankets, the included continental breakfast it s just coffee and bread at night it s feel pretty unsafe

it was clean and having complimentary breakfast is the best. great location too

great staff clean room simple breakfast

breakfast was delicious but could use some protein options like egg, because it was only

the restaurant, my family and i went for breakfast and did not have very good service, it was not that busy and the waitress was just

morning breakfast too much crowded, no place where to sit, it necessary to re think this area

everything .good price. excellent management. good breakfast i love everything

breakfast and no wifi in the room.

and price, rooms were modem and spacious, bathroom was modern and clean, hotel has restaurant w room service and restrooms downstairs near lobby, staff very attentive and

room service was delicious.

i rented the spa room and it was great and accessible

no wifi for cell phones.

bad wifi

shower, good heater/air conditioning(jan is cold in monterrey) , good wifi , good location (-)wifi didn t work (+)this hotel is good value for money. it has free wifi. (-)wifi wasn't working at all (-) the staff, while nice at check-in, did absolutely nothing to help when i told them my wifi was pitiful

also a little fridge and enough parking

bad neighbourhood so would have been more relaxed about my car in the parking area

breakfast is very poor, they offered one piece of bread and one

breakfast is basically a french toast, coffee/juice and yogurt for the included breakfast rate

like spider in room breakfast is just name sake, they don't even offer water , only coffee, cereal with

the front desk staff and the guard at the parking lot

late breakfast

the hotel has limited parking available and the wifi was slow throughout our stay

easy parking, friendly staff and great breakfast.

difficult to get sleep somebody left open food cans inside the fridgener and it smelled bad the breakfast is poor

and her (better than my spanish) broken english managed to order exactly what i wanted for room service (-)ice machine on our floor was broken, and room service forgot to send up an ice bucket which i asked for with our food order (-)was no room service for cleaning the room between days (-) and so the room service (-)hotel didn t have room service (+)horrible room service and many items were unavailable or poorly substituted.

great breakfast options and awesome restaurant and bar staff

was good breakfast and good staff and the customer service was excellent to

waited way too long for lunch entree and had to signal for coffee refill at breakfast

equipment in the gym is very simple

staurat extractors) the stars rating didn't match the quality breakfast

also, they were building the new parking lot all night outside our window, we didn't manage to get any

parking lot is sufficient

is old, the room is ugly, the window was small in the corner of the room with the view to the parking

noise from multi-level parking lot just outside my window. ask for another side rooms.

room service

excellent room service ! good staff at front desk.

room service was well done also

the bed was very comfortable! very clean! room service was excellent as well!

we were gifted with cupons for drinks, also fruit was delivered at our room as gifts and room service was excellent

even room service was not available when i tried to call them in the morning

it is located, the pub in the lobby provided room service and had a $105peso breakfast buffet

room service is pretty bad, they were late all time and rooms don't have the features that comes at

the bar and resturant

went to breakfast, can't judge but changing wifi code each day its a pain

ee)

the beds were comfortable, the room was spacious, the wifi was working well

carpet was damp, the elevator is old and broken, the wifi sucks, the place is very old and shady

it s a nice hotel, but the wifi is really slow.

parking is very uncomfortable

run, careful and safe, valet parking, room service

room service, staff, drinks in the bar, location, beautiful hotel

the hotels outside appearance and lobby were very classy. they have 24 hour room service.

meals room service ends up early every day

spacious room, excellent breakfast in the restaurant and rapid and delicious room service when required

more variety of breakfast. one hour early free transportation to the tec of monterrey

egg was not part of free breakfast. you have to order it and pay for it.

wifi was very weak. not feasible to work continuously using their wi-fi

the continental breakfast is very

breakfast staff where very helpful and friendly.

ly from laptop) is probably the strongest i ve had in the country so far

breakfast service terrible

the free breakfast

another better hotels offer breakfast included and the same price, not only coffe and bread.

good breakfast, very friendly staff and comfortable rooms.

food , not very helpful girl at breakfast .

shocking breakfast , no tea , orange juice dispenser not working

the breakfast