the fitness machinery in the gym does not work well.

gym and pool are always very clean

breakfast is great, free and secure parking

parking is convenient, staff is great, breakfast is delicious, building and rooms are clean

enough parking spot for the car, air conditioning wasn t working properly also the shower - so i had to

very good breakfast!

the size of the room. the location. the staff. breakfast.

breakfast was great with plenty of choice and the young waiter on both occasions

douardo) was a

and this time looks like the employees has better training, everybody do excellent job, and the breakfast two tombs

room service was not good, will call for ice

room service is awful and pay no attention to clealiness whatsoever.

e machine not working) or towels, sometime they

the rooms were nice and the room service quite good.

internet

i've being here twice and any time you request something for room service and dont have cash, have to go to reception to make the payment

very nice employees and fast room service.

breakfast buffet was a bit limited and i ordered room service one night and it has a little to be desired

they speak english but the room service didn't speak much english

breakfast was very good. staff at restaurant was excellent. at checkin was just ok.

cleanliness of the property, and the service of the staff, specially of our room service lady martina

location, room service, housekeeping

room service was also

hotel is near a comercial plaza, the pool is perfect size, the only problem is the room some rooms looks damaged (doors, floor, bath) (+)security and traffic control to keep cars safe. pool and amenities available. main road access. (+)hotel is great beautiful pool staff is great property is clean and property is close to (+)it was close to everything.hotel is always clean so is pool (-)i couldn't find the swimming pool, nor signs to lead me there (+)is a fiesta inn standard hotel, nice pool area in a busy town area, the rooms are nice and rather big, comfortable and clean (-)fitness center is too small and too few choices, and the swimming pool was under construction during my whole stay (+)pool

water in the pool was freezing

hotel in monterrey wifi is fast, room is spacious you can use dollor in hotel so it's not necessary to change the peso

didn t like that during the weekdays they don t clean the pool

not working properly uncunfortable mattress dirty carpet wifi at room poor signal brrakfast not

setting of the facility is suitable for business trip men, i could use my nb on a desk and the wifi is stable

very clean very quiet. good breakfast.

the breakfast was amazing

hospitality and the room very cousy , the pillows are amazing and the bed super clean sheets, the breakfast delicious, the park la fundidora was great ud83dudc4d plus we love it all plus you

my first day, the wifi was so fast, i could stream videos in hd

the service and location breakfast was great and the view was awesome i always stay in holiday inn

room service was fast, affordable, and great quality

location to cintermex big rooms, new and clean. room service

the rooms are clean, and super big, very comfortable. room service 24/7

breakfast

great breakfast every day, very spacious room, netflix and parking if needed.

the breakfast is delicious

included breakfast is a bit limited, different to what you can find in other continental breakfast in other

some of the food of breakfast was rotten and even they changed it, the first impression was not nice

breakfast was good, staff members helped you out with it.

more variety of breakfast. one hour early free transportation to the tec of monterrey

shower, good heater/air conditioning(jan is cold in monterrey) , good wifi , good location (-)wifi didn t work (+)this hotel is good value for money. it has free wifi. (-)wifi wasn't working at all (-) the staff, while nice at check-in, did absolutely nothing to help when i told them my wifi was pitiful

we ordered room service at midnight and it was super fast

room service got it all wrong took three trips to fix and by then it was cold there is always

room attendants were rude and room service was horrible

the room service phone never worked and there was no hair dryer in the room even though it was listed

however, my room service provided the wronfood, we requested an uber from the frontline for a concert and they

delicious breakfast. loved the chilaquiles!

hotel has a good breakfast and location is perfect

the complementary breakfast is good and tasty

breakfast

the free laundry

wifi big room good room service

good value, room, breakfast included, additional breakfast options, cleanliness, confort

room was comfortable, basic breakfast, 24hr reception.

parking outside almost full all the time

the continental breakfast was only fruit, juice and coffee

te facilities are pretty old , there were not enough blankets, the included continental breakfast it s just coffee and bread at night it s feel pretty unsafe

it was clean and having complimentary breakfast is the best. great location too

the breakfast was the standard continental and very good.

the breakfast was not that good, it was just okay

great staff clean room simple breakfast

the breakfast starting at 8 am was very good in an ample dining area

it would have been nice to have a full breakfast. and coffee and teas in the lobby

poor breakfast

location and good parking, good restaurant. nice personnel.

s, only one) cup of coffee

wifi did not work for me six days, tablet or laptop

need it some attention looks bad, wifi is garbage i been in this hotel 3 times and will be the last the 3 occasions wifi didn't work

a/c was very good, tv was okay, wifi was pretty good for my room, but i didn't try streaming anything

wifi is never working i stay a lot in this hotel and wifi it's the only thing that does not work

it is located, the pub in the lobby provided room service and had a $105peso breakfast buffet

even room service was not available when i tried to call them in the morning

room service is pretty bad, they were late all time and rooms don't have the features that comes at

luis at the bar was excellent

both our mattresses had large patches of stains presumably from kids wetting the bed

clean. nice pool.

the pool is closed very early 8:00 pm no time to enjoy

free parking which was nice when my friend was picking me up

breakfast was really good, people friendly at all times, swimming pool was enjoyable for kids and the mall was closer to the hotel, you can walk around and have places to go

we were very comfortable in our room and the breakfast was delicious.

24/7 room service food & drink selection

finally, the room service came to knock and open the door around 9

meals room service ends up early every day

front desk personnel were very polite and and room service on point, valet parking one of

room service puts alot of pressure for you to get out

location and facilities from parking to hotel

due to people smoking outside late at night, and it was confusing to access the hotel from the parking area

were a few men smoking right by the entrance, which didn t feel safe, and the elevator from the parking area didn t work without a special card something we only found out after a lot of

this hotel is located in a downtown there is much noise in mornings, breakfast was not really completed just some things like coffe, bread and few options

the restaurant, my family and i went for breakfast and did not have very good service, it was not that busy and the waitress was just

st drinks, bread, and a bit of fruit), and one

the breakfast and the view.

breakfast and no wifi in the room.

the beds were comfortable, the room was spacious, the wifi was working well

ee)

attention were great, love the cleanliness, the view, we feel pretty safe in that location, the parking lot, we felt very comfortable and just love it

need to change carpets they smell ugly and a/c it took 4 hours to get cold parking lot need more

was easy going and the parking was validated

also the room service was great and for a really good price, and the fact that they let you check in before

room service was quick

the gym equipment was in good working order and the poolside was always clean

had parking

is old, the room is ugly, the window was small in the corner of the room with the view to the parking

traffic noise whereas the backside is more quiet with a view and very close to a multiple floor parking lot

parking lot is sufficient

also, they were building the new parking lot all night outside our window, we didn't manage to get any

is a parking lot one side of the hotel, no noise but when you try to get a view, the parking lot its

and price, rooms were modem and spacious, bathroom was modern and clean, hotel has restaurant w room service and restrooms downstairs near lobby, staff very attentive and

room service was delicious.

wifi is useless, can't connect

bad wifi

no wifi for cell phones.

excellent room service ! good staff at front desk.

room service

wonderful restaurant including room service

the bed was very comfortable! very clean! room service was excellent as well!

room service was well done also

the breakfast

food , not very helpful girl at breakfast .

shocking breakfast , no tea , orange juice dispenser not working

room service is available 24/7, and you can request a taxi service from the hotel

location was good food was good bed was amazingly comfortable room service was very nice

had to call the front desk to have room service

star hotel , i'll rather rate this hotel a 2 star it's old not very clean, no room service as the phones didn't work

room service: there were no towels when i arrived in my room

nice indoor pool

wifi did not reach 3rd floor too well.

the free breakfast

the breakfast can be eggs

breakfast, staff, rooms, everything was great but you ll should put a fridge on the rooms.

it has a/c and an excellent wifi signal

the pool, the price, location, felt safe ..

swimming pool

conditions of the room,pool,the overall ambiance of the run-down hotel.

service a bit too slow, they forgot sometimes if you requested smth or ask to bring room service

the room service staff was friendly and kind

exhaust fan of toilet did not work room service was not equally good every day

bar closed too early, we were suggested to order drinks as room service.

no ice machines on the floors, had to call room service to get ice.

it has a parking lot what is something that i like

easy parking, friendly staff and great breakfast.

the room was clean and the beds comfortable. breakfast was sooo good

breakfast was a bagged sandwich. it would have been better if no

from the courtyard and pool

they've got a solid gym, a small outdoor basketball court, and a small outdoor pool

breakfast quality was good

the rooms on the homewood side have kitchenettes and feel a bit nicer

there's a mall across the parking lot with lots of food options and a soriana (similar to walmart or target) if you need to (-)the parking process.

they've got a solid gym, a small outdoor basketball court, and a small outdoor pool

breakfast was good, i think it can be somewhat better, but the room, the room was great, very comfy

overall cleanliness excellent breakfast buffet!

i love the gym and the view from the terrace

she help us with the parking fee and offers us a late check out

you also have a large gym on the roof

our bedroom was as expected: comfortable, clean, good wifi

very close to kali coffee, great gym and terrace. good breakfast.

loved the view from my room and that there was roof top over pool

pool was cold, we had to stay at the jacuzzi all the time

pool and location

room service does not work

room service

attentive room service and the swimming pool was nice

they do not have room service and their 2g wifi is super slow as well

thank israel for his help & kindness w a new room with better wifi & hillary at the front desk who spoke english very well & and answered all my questions about

there is not stores around but they have a nice restaurant/ room service food with good prices and great options, i had the arrachera and it was fresh and

24 hours room service which was great especially after traveling for so long

was very clean, beautiful rooms, swimming pool big, excellent food and nice people on the reception

the breakfast was very delicious

i also liked airport shuttle service

staff courtesy and assistance, parking and security, room service.

wifi was spotty at

day a bit intimidating but with us travelling with all our stuff in the car in the underground parking lot

staff courtesy and assistance, parking and security, room service.

the thing i disliked the most is that the pool is too exposed to the sun and there's no sheltee or roof that provides some shade so one has

room service, did not get what we ordered

i like the multiple options for room service and the morning chef was exceptional at making hotcakes and omelets

it had one tiny chair and no place to place the room service

swimming pool no room service personal from the breakfasts area don't explain nothing as you

i asked for room service and it arrived super late and the soup all over the plate

room service was fast and friendly, i needed an extra towel and i requested one, and received it

parking too dark

private parking

friendly staff parking good breakfast

swimming pool too small, not enough parking lot

there is no coffee on room , room service expensive and not good food also very slow

not a lot of food options for room service

room service staff evidently needs more training, their english is basic and they struck me as

more food options for room service

breakfast buffet and room service were top notch. service was highly attentive. excellent views.