room service was quick

also the room service was great and for a really good price, and the fact that they let you check in before

had parking

the gym equipment was in good working order and the poolside was always clean

staff courtesy and assistance, parking and security, room service.

they don't have an indoor pool and the rooms look completely different from the ones on the

quick service, also in the bar and restaurant

it was dirty, we found a cockroach in the room, we switched rooms, the breakfast was awful.

wifi was off for a day

need it some attention looks bad, wifi is garbage i been in this hotel 3 times and will be the last the 3 occasions wifi didn't work

wifi did not work for me six days, tablet or laptop

wifi is never working i stay a lot in this hotel and wifi it's the only thing that does not work

a/c was very good, tv was okay, wifi was pretty good for my room, but i didn't try streaming anything

the restaurant, my family and i went for breakfast and did not have very good service, it was not that busy and the waitress was just

st drinks, bread, and a bit of fruit), and one

the breakfast needs a little more variety.

breakfast was delicious but could use some protein options like egg, because it was only

morning breakfast too much crowded, no place where to sit, it necessary to re think this area

the breakfast was the standard continental and very good.

te facilities are pretty old , there were not enough blankets, the included continental breakfast it s just coffee and bread at night it s feel pretty unsafe

the breakfast was not that good, it was just okay

great staff clean room simple breakfast

it was clean and having complimentary breakfast is the best. great location too

the hotel has limited parking available and the wifi was slow throughout our stay

the front desk staff and the guard at the parking lot

it has a parking lot what is something that i like

i couldn't take the breakfast but i will try it next time

late breakfast

wifi big room good room service

limited parking

wifi big room good room service

free parking

the breakfast included was good regarding to the relation with the price

and price, rooms were modem and spacious, bathroom was modern and clean, hotel has restaurant w room service and restrooms downstairs near lobby, staff very attentive and

room service was delicious.

i rented the spa room and it was great and accessible

no wifi for cell phones.

bed was comfortable, a/c and wifi worked great, close to bus terminal.

the rooms are clean, and super big, very comfortable. room service 24/7

location to cintermex big rooms, new and clean. room service

room service was fast, affordable, and great quality

great breakfast and comfortable bed

very clean and great breakfast

e machine not working) or towels, sometime they

room service was not good, will call for ice

the rooms were nice and the room service quite good.

room service is awful and pay no attention to clealiness whatsoever.

the pool was nice, just didn't have much time to enjoy it

the breakfast starting at 8 am was very good in an ample dining area

bad neighbourhood so would have been more relaxed about my car in the parking area

breakfast is basically a french toast, coffee/juice and yogurt for the included breakfast rate

also a little fridge and enough parking

breakfast was poor, that is not a breakfast

hotel was great, and breakfast was hot, ready, and delicious

really enjoyed the breakfast, the full room and of course the cleaning stuff was incredible

hospitality and the room very cousy , the pillows are amazing and the bed super clean sheets, the breakfast delicious, the park la fundidora was great ud83dudc4d plus we love it all plus you

maybe they kept them open due to covid concerns but everything else in the breakfast area, many people touched to open and controlled other areas such as the bread- which

the service and location breakfast was great and the view was awesome i always stay in holiday inn

hotel in monterrey wifi is fast, room is spacious you can use dollor in hotel so it's not necessary to change the peso

didn t like that during the weekdays they don t clean the pool

water in the pool was freezing

not working properly uncunfortable mattress dirty carpet wifi at room poor signal brrakfast not

location breafast was good nice pool

shower, good heater/air conditioning(jan is cold in monterrey) , good wifi , good location (-)wifi didn t work (+)this hotel is good value for money. it has free wifi. (-)wifi wasn't working at all (-) the staff, while nice at check-in, did absolutely nothing to help when i told them my wifi was pitiful

is a parking lot one side of the hotel, no noise but when you try to get a view, the parking lot its

hotel felt worn my room had view to a multiple level parking lot it was noisy

parking lot is sufficient

also, they were building the new parking lot all night outside our window, we didn't manage to get any

is old, the room is ugly, the window was small in the corner of the room with the view to the parking

breakfast buffet was a bit limited and i ordered room service one night and it has a little to be desired

very nice employees and fast room service.

i've being here twice and any time you request something for room service and dont have cash, have to go to reception to make the payment

they speak english but the room service didn't speak much english

isn't an in-hotel restaurant or breakfast service, the only options are starbucks or liverpool for breakfast

i would say the breakfast was good, also the gym.

the fitness machinery in the gym does not work well.

enough parking spot for the car, air conditioning wasn t working properly also the shower - so i had to

gym and pool are always very clean

parking could be more secure but they were doing some renovations at the moment

the bed was very comfortable! very clean! room service was excellent as well!

wonderful restaurant including room service

the staff and the room service

excellent room service ! good staff at front desk.

we were gifted with cupons for drinks, also fruit was delivered at our room as gifts and room service was excellent

cleanliness of the property, and the service of the staff, specially of our room service lady martina

room service was also

location, room service, housekeeping

hotel is near a comercial plaza, the pool is perfect size, the only problem is the room some rooms looks damaged (doors, floor, bath) (+)security and traffic control to keep cars safe. pool and amenities available. main road access. (+)hotel is great beautiful pool staff is great property is clean and property is close to (+)it was close to everything.hotel is always clean so is pool (-)i couldn't find the swimming pool, nor signs to lead me there (+)is a fiesta inn standard hotel, nice pool area in a busy town area, the rooms are nice and rather big, comfortable and clean (-)fitness center is too small and too few choices, and the swimming pool was under construction during my whole stay (+)pool

excellent service and great location. decent breakfast.

and this time looks like the employees has better training, everybody do excellent job, and the breakfast two tombs

best value in town for very good quality, clean and comfortable rooms, excellent breakfast, housekeeping ladies very friendly and excellent attitude, to many things to list ,

great location...clean facility. the food was great...kids had an awesome time..

breakfast was great with plenty of choice and the young waiter on both occasions

the rude staff member in room services, felipe

the only problem w the staff was that felipe who delivered the food with room service was very rude, even my mom listened over the phone how he was rude and firm and loud

there is no restaurant for lunch or dinner, although you can ask for room service until 10 pm, the restaurant opens for breakfast only, which is quite good

bathroom didn t work properly and the coffee maker never started it was quit disappointing the room service meal and the menu wasn t what it was

swimming pool too small disturbing noise due to the renovation of the lower floor the whole day thin-walled

attention were great, love the cleanliness, the view, we feel pretty safe in that location, the parking lot, we felt very comfortable and just love it

the bar don't have any kind of liquor

ee)

and the wifi didnt work properly it disconnected continually

was easy going and the parking was validated

it has a/c and an excellent wifi signal

the pool, the price, location, felt safe ..

swimming pool

conditions of the room,pool,the overall ambiance of the run-down hotel.

the hotel has a free breakfast, as well as free computers and printers

ly from laptop) is probably the strongest i ve had in the country so far

option if you absolutely need an indoor pool at your hotel and you also want economic pricing

didn't care for the breakfast served

the free breakfast

they didn't change the main blanket of the beds. pool was not cleaned.

clean & comfortable, safe parking

they also offer free shuttle service in 10 km radius which was very convenient

there was a lot of stores and restaurants close to the area. breakfast included was very good.

breakfast was very basic but i understand it's because of the pandemia

room service is pretty bad, they were late all time and rooms don't have the features that comes at

it is located, the pub in the lobby provided room service and had a $105peso breakfast buffet

even room service was not available when i tried to call them in the morning

wifi codes changing daily basis

no swimming pool

24/7 room service food & drink selection

finally, the room service came to knock and open the door around 9

spacious room, excellent breakfast in the restaurant and rapid and delicious room service when required

om the restaurant/room service) the staff were all very friendly and accommodating and the cleanliness pf the rooms

it was very nice to have a mini fridge in the room and access to a microwave

the breakfast

food , not very helpful girl at breakfast .

shocking breakfast , no tea , orange juice dispenser not working

the room service location

room service: there were no towels when i arrived in my room

star hotel , i'll rather rate this hotel a 2 star it's old not very clean, no room service as the phones didn't work

room service is available 24/7, and you can request a taxi service from the hotel

breakfast was not available for room service

exhaust fan of toilet did not work room service was not equally good every day

the room service staff was friendly and kind

service a bit too slow, they forgot sometimes if you requested smth or ask to bring room service

no ice machines on the floors, had to call room service to get ice.

bar closed too early, we were suggested to order drinks as room service.

room service does not work

they do not have room service and their 2g wifi is super slow as well

room service

attentive room service and the swimming pool was nice

i particularly appreciated the free parking, which made my stay even more convenient

amazing facilities and very fairly priced room service :)

the food at the restaurant is delicious, the bar staff makes great drinks

seconds to select your floor dirty windows on the outside, so the views are ruined service during breakfast a bit slow eggs from buffet were way overcooked two days in a row some of the placemats

conditioner works in all the hotel, many hotels cool rooms and común areas, restaurant offers breakfast buffet delicious

breakfast

the breakfast was good, we liked it

t needs improvement)

great business center. delicious breakfast.

parking was easy

didn t eat breakfast at the hotel

location and facilities from parking to hotel

due to people smoking outside late at night, and it was confusing to access the hotel from the parking area

were a few men smoking right by the entrance, which didn t feel safe, and the elevator from the parking area didn t work without a special card something we only found out after a lot of

coffee maker didn't work. no complimentary breakfast, not good value.

didn't have any breakfast.

wonderful facility and great staff. exceptional breakfast/

com including breakfast the hotel did not recognize it and extra-charge for breakfast- despite forwarding the

expensive and no free breakfast like other hotels ive stayed and they even have buffet would not stay there

breakfast was good but

way to the parking on repair, one one way operating on a weekday,

breakfast food and service was also good

very friendly staff, quiet room, good wifi, good dinner for non-mexican eater like me.

i love the fact that there's free parking and its underground with an elevator

breakfast quality was good

the rooms on the homewood side have kitchenettes and feel a bit nicer

they've got a solid gym, a small outdoor basketball court, and a small outdoor pool

they've got a great breakfast spread and the dinner options have all been great, along with the happy hour

they've got a solid gym, a small outdoor basketball court, and a small outdoor pool

breakfast was good, i think it can be somewhat better, but the room, the room was great, very comfy

overall cleanliness excellent breakfast buffet!

24 hours room service which was great especially after traveling for so long

there is not stores around but they have a nice restaurant/ room service food with good prices and great options, i had the arrachera and it was fresh and

booked this hotel because of the airport shuttle service and it was excellent

the best hot mexican breakfast

the breakfast was delicious

room attendants were rude and room service was horrible

however, my room service provided the wronfood, we requested an uber from the frontline for a concert and they

the room service phone never worked and there was no hair dryer in the room even though it was listed

room service got it all wrong took three trips to fix and by then it was cold there is always

we ordered room service at midnight and it was super fast