room service every other day.

air conditioner, fridge with freezer, microwave, tv, wifi

tv remote didn t work, the wifi was locked and there was no password to get said wifi anywhere around the room, the bed was

wifi totally sucked and cell reception was also awful with only 1 bar most of the time

upon check in our kids got free stuffed animals, they loved the pool, & especially loved the ice cream gelato cart

eakfast, lunch, dinner) was divine

the spa ladies were great and we got a beautiful conditioning treatment from a lady that was very

the rooms were lovely, hotel standard flawless, the gym was great and had public as well as private trainer sessions

staff throughout; from congierge to cleaning to tennis and yoga pro to spa staff , to breakfast and dinner restaurant, to driver and

bring your own ice. took two hours to get it from room service.

food menu 18% added to room service as well as request for tip, paying for parking, complimentary coffee ends too early in

the room service not very prompt

staff and room service staff demonstrated very poor customer service

room service ends early 9-10pm and is not 24 hours

there is also room service but i did not use that

no availability of room service.

no room service

ordered room service

needs more staffing and try to order room service but nobody answered and i asked for towels @11am didn t receive them until @8-9pm

they enter the room when asked for no room service.

staying at the hotel would leave their dirty dishes by the ice machine instead of just calling room service or leaving the dishes in their room to be picked up the next day

we had room service

we ordered room service and it arrived 50 minutes after the quoted time

room service was great. the food was hot when delivered. breakfast was wonderful as well

no room service and restaurant hours can be better.

improve the room service and the system of ac and extractor from the bathroom

was dirty, not daily room service, extra charge for parking , the price was too much compare with cleaning, parking i

the pool wasn't open past sunset.

the location, comfortability and the shuttle bus that will take us downtown.

no room service in the hotel

no room service and no room cleaning a daily basis.

the food was excellent. enjoyed the gym and the private computer room. room service excellent.

staff always greeted us and made sure room service passed by if we had missed them by sleeping in

called for room service but kitchen closed.

quick room service

spa is a must

terrible wifi everywhere

spa is lovely with wonderful services

the spa experience was simply amazing

one came around at the pool to see if i wanted a drink, which would have been nice since it felt like 95 degrees or over

best location in palm beach - poolside dining at swifty's - a short walk to the beach and just off worth ave

food at swiftys was first rate and great setting by the pool

the pool, bar and restaurant are all excellent

great food and ambiance, love the bar area with many drinks and cocktails available

front desk was unaware of how to order room service

i think room service should be done every day not every second and no choice given

night after a long day, we returned to the room for a night of room service and relaxation, only to learn that room service was not available that night

fast room service

also, i wish there were menus in the room for the restaurants onsite and for room service

no room service or food service to the pool

room service- i was handicapped.

room service came with plastic cutlery in take away bags and no plates. outrageous!!!

as a solo traveler i didn't need daily room service at all

and pillow, to pluffy, body sinks, no room service, misunderstanding

no room service.

when we did order room service we had to call down 3

there was no room service because of covid

couldn't get room service for a good 48 hours.

to consistently request fresh towels and ask for trash to be emptied after waiting all day for room service

the concierge team was amazing and so was the room service

plain rooms, small, no menu for room service anywhere.

rooms were mediocre for the price paid, also was expecting there to be room service

they don't offer room service or breakfast during the week

room service, no room cleaning

room service and menus decent

we had some room service, again this was delicious and we also ate at the restaurants

$18 for room service coffee is a joke but aside from that, amazing

hotel is really beautiful, perfect for kids, great swimming pool and good restaurants options

the pool are, the room, the facilities were all fabulous

poor room service

it was ok no room service

i stayed 3 nights. i did not receive room service after the 1st night.

clean sheets and pillows case after i check in , and room service in the second day stay, but when i ask for those things they provide it, everything

the door has 2 locks on the inside, and room service only comes upon request which was nice

room service would be great here.

customer service is great '', breakfast is delicious, room service is excellent

there also isn't any kitchen room service for lunch or dinner

staff courtesy, room service, breakfast, room set up

breakfast was delicious

room service was on point

room service

eanup, towels, trash removal, new coffee, etc)

were there 6 days and only had room service 1 day

plenty of lighted parking

pool restaurant

comfortable and clean with great staff. nice pool area.

pool and grounds very attractive

nice pool area, big comfortable room, big balcony.

the sheets the pillows the view, the breakfast was fantastic even having gluten free options, the pool was great and hospitality was honestly the best i've had

great staff, the manager was amazing and the pool was fabulous

the comfortable beds, clean rooms, exceptional breakfast. the pool was wonderful, as well.

staff, facilities, laundry, pool, housekeeping was amazing

very clean, friendly and helpful staff, great breakfast.

staff, facilities, laundry, pool, housekeeping was amazing

the breakfast was good. fresh items, a good selection to choose from.

check in , very clean , free breakfast with good food choices

everything the staff the room, the breakfast excellent

everything!!! especially the breakfast stuff

pool was good , staff was friendly

room service came very late to clean after 3

clean and spacious room, quick room service

the room service was great and fast

no breakfast... you had to purchase and it was a bit pricey

i did not eat breakfast but the chicken i ordered was really good!###

gym and wellness facilities were superb and spotless

most of the pool area is in shade in the afternoon.

gorgeous clean rooms full kitchen comfy beds

there is a sit down restaurant but it just serves like pool bar food

loved the kitchen and how it was well equiped

this represents a permanent impairment in the quality of vacations at op, since the pools get no sun in the afternoon

the service and staf is excellent also the room service was excellent.

4 days room service did not come once

phone in our room was broken, no physical menu to read from for room service

had to go downstairs for room service.

room service was not very good

room service fast and great selection options

the water slide was perfect for the kids

very large room with a kitchen, you never really need to leave the hotel at all with all of the options you have

the kids loved the water slide and we kicked back at the bar

pool decks need power washing

the most disappointing was the room service

room service was just boxes from the restaurant. could have been on a tray, on a plate

but is was going to cost more money construction going on was not the feeling of a 5 star hotel room service food was

the room service was extremely slow

room service sent up two plates of moldy fruit

ach club, golf club with free shuttle), the personnel, 2 pools, jacuzzi, the room is fabulous

mily), the amenities

are doing construction by the pool at the hotel - the pool bar / restaurant was closed for remodeling

austin at reception and christian in the venetian bar were excellent

location , staff, bar and bar food, and main restaurant. beach club was very nice too.

no room service

but room service had not been in the room for 2 days, so why was anyone in the room

upon check in i was given a print out that explained i should not expect room service every day

instacart delivers and they have room service which is the best deal in town

wifi not reliable in the room.