room service was on point

room service

were there 6 days and only had room service 1 day

eanup, towels, trash removal, new coffee, etc)

pool was a little small for us, and the breakfast was a little mundane, but the hotel itself was

room service would be great here.

staff courtesy, room service, breakfast, room set up

there also isn't any kitchen room service for lunch or dinner

customer service is great '', breakfast is delicious, room service is excellent

also there should have been a tub (not just a shower) for young kids and babies

quick room service

wifi, no beach service, no smoke zone and no welcome fruit in the room

the beach and the spa as well as the attentive staff

the spa was awesome

small gym without many weights

the most disappointing was the room service

the room service was extremely slow

very friendly, excellent staff from housekeeping to front desk to room service

ry expensive 60$ per day you use it or not), also breakfast was very expensive as well as any room

waste of money; no room service, no house keeping, not worth the money in delray

shuttle you to the pool and beach but it s not that bad because it s close and there is a pool at the hotel

room size beach club golf course bar service shuttle service

the place, the hotel

staff were also very helpful unable due to time to visit their yacht/marina and country club golf course but plan on returning very soon to enjoy those aspects i felt very welcomed at the

walk to everything, large clean rooms, fun bar scene and nice coffee shop.

room service very slow; no ice provided, nor ice makers on any of the floors.

staff and room service staff demonstrated very poor customer service

food was very good at the hotel restaurant but no room service.

food menu 18% added to room service as well as request for tip, paying for parking, complimentary coffee ends too early in

the room service not very prompt

and yoga pro to spa staff , to breakfast and dinner restaurant, to driver and valetstaff, to pool and beach staff

friendly and professional staff throughout; from congierge to cleaning to tennis and yoga pro to spa staff , to breakfast and dinner restaurant, to driver and

��V

the pool and the beach area are well kept and beautiful, the flower

the limited availability at the spa due to a staff shortage was a disappointment.

room included chairs and umbrella for beach great room

had a flight delay and unfortunately the kitchen at the restaurant along with room service closed at 10pm

bed room service staff was competent, caring

had trouble with room service on thursday - could not get order confirmed

room service stopped at 10 pm. that was the only thing i didn t like.

old facilities, the room smells mold and there was no room service

no breakfast room service

from the front desk staff to room service , everyone was great to us during our stay

pillows, no room service, had to use wet towels second day, bed not made. ambiance not good

don t provide room service unless you ask for it

room service every other day.

air conditioner, fridge with freezer, microwave, tv, wifi

wifi totally sucked and cell reception was also awful with only 1 bar most of the time

tv remote didn t work, the wifi was locked and there was no password to get said wifi anywhere around the room, the bed was

didn't like that there was no room service for breakfast and also fresh towels and toiletry wasn't offered daily

used room service trays left visible in hallway for

since they don t offer daily room service without a request

i asked for room service four times before anyone came up

room service could have been better

one of the ladies at the front desk wasn't very friendly when asked about room service.

no room service

i ordered room service on my second night and it was beyond delicious, hot, and delivered with a smile

get on wifi at all when i asked the desk they gave me a number to call for tech support still couldn t

the pool has just reopened and while i didn't take advantage of it, it was nice to have the option

breakfast was lacking, bit expected with pandemic

the comfortable beds, clean rooms, exceptional breakfast. the pool was wonderful, as well.

loved the most was the breakfast selections, my boys enjoyed the pool the most

the comfortable beds, clean rooms, exceptional breakfast. the pool was wonderful, as well.

nice breakfasts. mattress too soft. parking easy, people helpful.

room service

no availability of room service.

i was disappointed there wasn t room service

ordered room service

needs more staffing and try to order room service but nobody answered and i asked for towels @11am didn t receive them until @8-9pm

y all don t have room service and i can t get new clean sheets

no room service during friday and saturday the busiest days of the week- i should have booked an

that there was no room service.

dirty elevator and no room service during my stay

no room service, only if you ask for it after 3 days of stay

room service was great. the food was hot when delivered. breakfast was wonderful as well

not enough linen provided, no room service

i was not told there was no house keeping or room service until after i was already booked in

also, there is no room service which sucked

guide in the room for room service or restaurant at hotel to order from

improve the room service and the system of ac and extractor from the bathroom

no room service and restaurant hours can be better.

was dirty, not daily room service, extra charge for parking , the price was too much compare with cleaning, parking i

free breakfast is nice everyone knows us by name

hair on back of toilet tank, breakfast bar empty @ 9:30, blast supposed to be till 10.

no room service and no room cleaning a daily basis.

no room service in the hotel

the food was excellent. enjoyed the gym and the private computer room. room service excellent.

staff always greeted us and made sure room service passed by if we had missed them by sleeping in

called for room service but kitchen closed.

best location in palm beach - poolside dining at swifty's - a short walk to the beach and just off worth ave

no mini bar or tea coffee facilities in my room

greeting from stuff really good receptionist great food at the bar and restaurant dyson hair devises incredible

rooms, halls, lounge, dinning room, cafe, and of course the pool

seating around the pool was awesome

the text option they had for room service was super convenient

night after a long day, we returned to the room for a night of room service and relaxation, only to learn that room service was not available that night

my girlfriend and i received food poising from the room service

front desk was unaware of how to order room service

also, i wish there were menus in the room for the restaurants onsite and for room service

when we did order room service we had to call down 3

no room service

to consistently request fresh towels and ask for trash to be emptied after waiting all day for room service

we did have a small issue where she was the only person there and was unable to deliver room service

there was no room service because of covid

room service came with plastic cutlery in take away bags and no plates. outrageous!!!

comfortable beds. good shower, room service. restaurant. good quality of food. pleasant staff.

as a solo traveler i didn't need daily room service at all

room service- i was handicapped.

no room service or food service to the pool

food was limited in choices and quality. room service not available as well.

food costs and room service were very pricey

room service was incredibly poor

rong delivery, took an hour), house keeping had to be called back to

ask for room service; the food is good

would prefer room service

no room service.

the concierge team was amazing and so was the room service

plain rooms, small, no menu for room service anywhere.

they don't offer room service or breakfast during the week

room service order arrived with incorrect food and drink

there are not room service 24 hours.

they advertise there was room service and when i got there there was none

room seemed clean. room service food was good. all staff were friendly.

no room service

$18 for room service coffee is a joke but aside from that, amazing

room service and menus decent

we had some room service, again this was delicious and we also ate at the restaurants

room, very nice and attentive staff, gorgeous facility, amazing cocktails and crowd at the hotel bar and great food at henry s bar

was raining the whole time we were there it would have been nice if there was an indoor pool or jacuzzi

spa is amazing. restaurants are wonderful. beach was perfect. perfect vacation.

the spa is amazing

was hurricane day ,hotel didn't have enough the staff the restaurants were closed ,gym, spa, and there is nothing to do and they charge the same rate i was very disappointed

the breakfast was superb and the location was as well!

the entire place is amazing and the spa simply fabulous!!

accessable pool too far from the main bldg

decor, the ambience, the restaurants, the bar area, the marina view, the water taxi with access to the beach boca hotel

it has much history and nicely made, plus having amazing restaurants, shops, pool area , we didn t need to leave the resort, i loved that it s a tip inclusive resort so you

difficult to get attention of server at beach club pool

restaurant was perfect for breakfast, excellent choice of food & wonderful staff

room service messed up our food order, did not deliver items, but still charged us

the ice machine didn t work the room service closed at 20

room service was not good, the staff at the front desk was rude, they called me at 11:22 to kick me

and the food was absolutely horrible and room service never answered the phone and we had to go downstairs to actually get the food and

room service, i had to call 3 times for 3 cups of coffee

no room service or food/ drinks

her than vending machines) after 9pm.

no decent room service

no bar facility outside the cocktail time like with room service. food from room service is poor

there was no scheduled room service due to pandemic but i feel there could have been instructions such as what to do with

it was ok no room service

clean sheets and pillows case after i check in , and room service in the second day stay, but when i ask for those things they provide it, everything

i stayed 3 nights. i did not receive room service after the 1st night.

the door has 2 locks on the inside, and room service only comes upon request which was nice

poor room service