quick room service

small gym without many weights

spa is a must

the spa was awesome

confortable room and gym

room service would be great here.

customer service is great '', breakfast is delicious, room service is excellent

there also isn't any kitchen room service for lunch or dinner

staff courtesy, room service, breakfast, room set up

breakfast had a nice selection

eanup, towels, trash removal, new coffee, etc)

room service

were there 6 days and only had room service 1 day

room service was on point

the breakfast served there is surprisingly good too

staff and room service staff demonstrated very poor customer service

room service ends early 9-10pm and is not 24 hours

room service very slow; no ice provided, nor ice makers on any of the floors.

food was very good at the hotel restaurant but no room service.

tried having dinner on arrival at about 9:30pm but restaurant was closed and there is no room service so couldn't get any food, unless you order takeout

retreat and the gluten free dairy free options for breakfast and dinner are wonderful, a great pool to relax and read

the pool and the beach area are well kept and beautiful, the flower

eakfast, lunch, dinner) was divine

the rooms were lovely, hotel standard flawless, the gym was great and had public as well as private trainer sessions

breakfast was fabulous, coffee cake french toast with

room service every other day.

wifi totally sucked and cell reception was also awful with only 1 bar most of the time

tv remote didn t work, the wifi was locked and there was no password to get said wifi anywhere around the room, the bed was

air conditioner, fridge with freezer, microwave, tv, wifi

very friendly, excellent staff from housekeeping to front desk to room service

the most disappointing was the room service

but is was going to cost more money construction going on was not the feeling of a 5 star hotel room service food was

the room service was extremely slow

ry expensive 60$ per day you use it or not), also breakfast was very expensive as well as any room

bar under construction, will be nice when done

walk to everything, large clean rooms, fun bar scene and nice coffee shop.

room size beach club golf course bar service shuttle service

shuttle you to the pool and beach but it s not that bad because it s close and there is a pool at the hotel

beautiful property with pool

room service

ordered room service

no room service

no availability of room service.

there is also room service but i did not use that

guide in the room for room service or restaurant at hotel to order from

there were 3 room services tray that were left in the hallway for almost 18 hours.

we ordered room service and it arrived 50 minutes after the quoted time

staying at the hotel would leave their dirty dishes by the ice machine instead of just calling room service or leaving the dishes in their room to be picked up the next day

i was not told there was no house keeping or room service until after i was already booked in

breakfast was excellent today

nice breakfasts. mattress too soft. parking easy, people helpful.

the pool area was lovely

great location close to everything we wanted, nice pool, good breakfast, clean comfortable room

breakfast was great -- waffles, eggs, potatoes, bacon, yogurt! clean eating and serving area.

no room service and restaurant hours can be better.

improve the room service and the system of ac and extractor from the bathroom

was dirty, not daily room service, extra charge for parking , the price was too much compare with cleaning, parking i

older woman trying to rest with a family with kids a groups of woman all on same floor kind of turns your trip into a silent detention

everyone was nice but wish you jad a bar and yes i know there was one next door

the food was excellent. enjoyed the gym and the private computer room. room service excellent.

no room service and no room cleaning a daily basis.

no room service in the hotel

staff always greeted us and made sure room service passed by if we had missed them by sleeping in

called for room service but kitchen closed.

you had use of the bikes, the golf cart rides to beach or shopping and a hotel car that could drop you in town

no mini bar or tea coffee facilities in my room

great food and ambiance, love the bar area with many drinks and cocktails available

also no hot tub, but the pool was perfect temperature

seating around the pool was awesome

front desk was unaware of how to order room service

also, i wish there were menus in the room for the restaurants onsite and for room service

my girlfriend and i received food poising from the room service

fast room service

i think room service should be done every day not every second and no choice given

have love for this type of hotel to have had some type of room service for meals

no room service.

couldn't get room service for a good 48 hours.

we did have a small issue where she was the only person there and was unable to deliver room service

no room service

room service, no room cleaning

would prefer room service

they don't offer room service or breakfast during the week

rooms were mediocre for the price paid, also was expecting there to be room service

plain rooms, small, no menu for room service anywhere.

room service- i was handicapped.

no room service or food service to the pool

and pillow, to pluffy, body sinks, no room service, misunderstanding

as a solo traveler i didn't need daily room service at all

comfortable beds. good shower, room service. restaurant. good quality of food. pleasant staff.

had trouble with room service on thursday - could not get order confirmed

views,good food and choice,room service fast,canteen convenient,staff helpful,hot tub with water fall

room service stopped at 10 pm. that was the only thing i didn t like.

room service was better than a lot of other places

bed room service staff was competent, caring

$18 for room service coffee is a joke but aside from that, amazing

we had some room service, again this was delicious and we also ate at the restaurants

room service and menus decent

the beds in family rooms are too small for two persons per bed, even if they are kids.

breakfast was included & outstanding location was perfect to the pool area

i wish the front desk person said you have to call for room service

no breakfast room service

covid took away restaurant, room service and maid service only if you ask

from the front desk staff to room service , everyone was great to us during our stay

don t provide room service unless you ask for it

i stayed 3 nights. i did not receive room service after the 1st night.

poor room service

the door has 2 locks on the inside, and room service only comes upon request which was nice

clean sheets and pillows case after i check in , and room service in the second day stay, but when i ask for those things they provide it, everything

it was ok no room service

check in , very clean , free breakfast with good food choices

everything!!! especially the breakfast stuff

the breakfast was great and the staff was very friendly and accomadating.

quiet and clean. decent breakfast and very clean and functional gym/fitness area

everything the staff the room, the breakfast excellent

comfortable and clean with great staff. nice pool area.

pool restaurant

nice pool area, big comfortable room, big balcony.

pool and grounds very attractive

the sheets the pillows the view, the breakfast was fantastic even having gluten free options, the pool was great and hospitality was honestly the best i've had

didn't like that there was no room service for breakfast and also fresh towels and toiletry wasn't offered daily

est services, housekeeping, room service, nothing), old ceiling tiles, three elevators for 7 floors and one was out of service

since they don t offer daily room service without a request

room service could have been better

was not any room service

i ordered room service on my second night and it was beyond delicious, hot, and delivered with a smile

no room service

one of the ladies at the front desk wasn't very friendly when asked about room service.

second night was miserable, many families with 8 year old kids was so loud in pool area just echoing in my room

perfect wifi

not like the fact that room service removed our used bath towels but never replaced them

dirty elevator and no room service during my stay

no room service, only if you ask for it after 3 days of stay

that there was no room service.

no room service during friday and saturday the busiest days of the week- i should have booked an

the room service was great and fast

room service came very late to clean after 3

clean and spacious room, quick room service

the pool and courtyard are beautiful

the palm trees, pool & the laundry room