the room service was excellent the room was tidied and bed made and dirty towel replaced each day also

prices for food room service, cost 28 for two ham and cheese sandwiches and a chicken

room service was fast and good value

staff dealing with room service were kind & helpful

confusion regarding front desk info & room service

can't add room service to your bill.

there was no room service option/menu

had a set of bunk beds shoved in our room which made the room a little claustrophobic and no room service was available in the evening which after a long drive from southern england wasn't

on the first night i asked for room service after an horrendous journey due to the flooding

room service was expensive ie burger and a toastie 4 soft drinks 36

in the room that we were ment to have a phone if we needed help from reception or if we wanted room service but we didn't have a phone and our room was right at the end of the building so it

and room service and bar service were all excellent

food wasn't the best we ordered room service got hotdogs and tortilla chips, the hotdog bun was tough and fell apart, the cheese

great room service would highly

would highly recommend very friendly staff met all our requirements including late night room service we will definitely be using again for future business

room service was great

room service was excellent with very tasty and fairly priced food

restaurant was fully booked on arrival so had to order room service food which was poor-ceaser salad wasn t nice and teaspoon size cheese portion with

breakfast options were great and dinner both in the restaurant and room service were lovely

appreciated the fact that we weren t charged extra for room service however the touch points were increased due this not minimised

due to pandemic the restaurant wasnt open but room service was of 5 star restaurant quality and very well presented

from the food and the lovely bar area

plugs, toiletries, tea and coffee as well as biscuits and chocolates there is a restaurant and bar at the property where food was great staff were great, very

park there was a large free public car park to the rear of the hotel and plenty of free on street parking

staff were so helpful, the room was very clean, and the restaurant and bar were lovely

beds could have been more comfortable and the room service menu had a mid print but don t let this put you off

showered and jammies on so therefore did not feel i wanted to have room service sorting these issues but felt i should make the hotel aware and did e

we also did not find out that there was a service tray charge for room service drinks etc until we checked out

also, we tried to order off the night menu for room service due to us arriving back late and were told that sticky toffee pudding or ice cream

service was great and the room service meal, balmoral chicken, was terrific and reasonably priced

room was great, modern and clean. excellent choice at breakfast.

when i told them that i had an early flight and would not need a breakfast

breakfast for gluten free was good, location very good, staff excellent, evening meal very good,

room was 1st class, clean and comfortable, breakfast was also very good ud83dudc4d

breakfast was generous, tasty, beautifully cooked and included quality ingredients

staff and the food we received for room service on the evening of our stay was excellent, the room was large and very clean

room service was on point and staff were lovely

lovely stay at the western house, rooms are very comfortable with everything you need, excellent room service breakfast,will certainly

room service removed it next morning but did not replace it

we had room service dinner and it was great

secondly room service in the morning was poor the bedding wasn t changed, bed looked like it was done by a

on stand tiny tv no room service

no place to eat in room for room service

loved the sea view and the pool n gym n sauna it was lovely we had room service they brought our breakfast up both days it was my birthday and they sent a we card up

menu available for room service was a real plus

brilliant bath, room was extremely spacious, room service, breakfast (poached eggs are spot on) free upgrade to honeymoon suite for my (-)have been nice to have more options at the bar, its quite dated as with whats on offer, also room service through the night is (+) warm welcome at reception and the room service club sandwich was excellent (+)room service was really good

wifi only worked next to the door of our room, though fine in the public areas

welcoming staff , cosy lounge and bar , spacious room , lots of character, great food

proper traditional scottish hotel, plenty of parking, converted 100 years ago from a grand old seaside home, warm rooms, comfy beds, quality

dogs not allowed in bar or dining room

very nice hotel, room service was good aswell and food very hot on arrival

restaurant and room service meals were good

room service breakfast for 9 to 9

breakfast room service again excellent

food for room service was particularly good, room was lovely and decor tasteful

beds were extra comfy, rooms were very spacious, staff were friendly and the breakfast room service was amazing

one evening we decided to have a chilled night in the room and ordered room service pizza and chips, along with a few snacks from the bar, which were all lovely too

room service for breakfast, was amazing

room service was great and the staff couldn t have been nicer and kore helpful

room was amazing and staff + room service was on top form even though a thought a booked a different room from the one i had i

breakfast if ordered via room service was a different menu than when in the restaurant, where we offered buffet only

room service didn t provide appropriate cutlery or condiments

downside of my stay was that there was no phone in the room so we had to go downstairs to order room service

shower no slip proof tiles or any sort of bath mat to put down, no food served after 8 even on room service

room service to lodges, no hot tub use after 9pm and hot tubs were very open so other guest walking

room service was available so we could relax in the room

although we arrived too late for dinner, the room service was excellent

katherine and the rest of the team were fantastic and room service was delivered in less than 20 minutes

room service a little expensive at 4 charge per person plus cost of food/drink

room service menu could have more choice

the bar service was very slow

bar prices were hood and all staff were friendly

the bar staff at night in particular a young girl was quite rude

hotel and gardens, meals in restaurant excellent, comfortable bar area and very friendly

great choice for evening meals, room service and breakfast and the quality of the ingredient obviously very high

woukd have liked 2 chairs and a small table in room as they offer room service menu

over the space of a few hours and i eventually had to walk downstairs to the reception to get room service but that was the only issue, nothing major

also on reading up on the hotel it said they served room service but that wasn t available , room had recently been painted and really strong paint

room service was very efficient

have preferred a breakfast card rather than having to phone down to order room service

then promised room service menu wasn't in room

30pm and there was no room service but otherwise i had a very pleasant stay

car parking sumptuously appointed bedrooms snd bathrooms bar and dining room service was excellent , as was the breakfast

we liked everything . the wifi dipped a couple of times though.

was great, room service and some staff very helpful

great service as ordered room service in the evening and breakfast to our room in the morning and both arrived in good

room service was efficient and quick - nothing was too much trouble

then ordered room service for our nighttime hot drinks breakfast was just as good as our evening meal and again

great room

no menu in rooms incase you wanted to order room service

fast room service

no room service available through the week

room and bathroom were good,bed comfortable daily room service good

no phones in room, so you have to go downstairs to restaurant order room service

lovely big, clean room. very helpful staff. room service was very nice and reasonably priced

room was amazing,comfy bed,excellent room service

iron in room . 24 he room service would be good

excellent room service. attention to detail

location excellent ambiance lovely grounds and great room service

room service was on the expensive side.

room service was very quick and served hot too

restricted room service

food in restaurant amazing, breakfast great choice and tasty with added bonus of having room service-much appreciated after a late night

due to covid-19 no room service all week.

the first morning i would let them know if i needed anything during the week as i didn't want my room serviced but it was done anyway, it was done well

to order room service but either the phone didn t work or there was no answer

welcoming and nice clean room and nice bar facilities.

food was great and the bar was very comfortable

parking not great, carpark full and street parking limited.

there was no room service

mini fridge, tea and coffee facilities and biscuits in room staff at reception very welcoming the room service was spot on food arrived promptly

central location,room service,nice and clean and comfortable

the room service and food was above eny thing i've paid for in the past will come again

room service is awful

wifi rubbish teabags never replenished by room service receptionist just did not seem to exist

also a room service tray with dirty plates and cutlery sat on the floor outside the next room along from

room service for food of an evening, the bar meals were lovely but order was incorrect twice i had

was amazing, staff were really friendly and the room service was amazing would definitely stay again

in 10 minutes

lacked pressure ___reported this to reception breakfast menu/room service could be improved pillows were

lack of room service of any type even during early evening.

bad point is that around 1am i had requested room service, and i was told there s no room service tonight wasn t even able to come down to

24hr shop and starbucks, room service 24hr lovely

oom service)

the hotel was excellent value for money, and room service was very efficient

big plus is that they do room service, so breakfast in my room - tbh it could have been hotter but i think that's the price

and food in restaurant and room service late was 10 out of 10

proximity to airport. bed was extremely comfortable. room service was good.

were very helpful, room service swift and good value ,lovely staff in downstairs restaurant etc

very good breakfast, despite lockdown. room service was excellent.

unable to order food apart from room service cold sandwiches.

we ordered room service and the food was delicious

constant noise outside the room the room service ended too early

was very nice and room service was very efficient and quick and staff were fantastic couldn t do enough for us so

very nice room service menu

room service and the food - partner had been in hospital and was not up to eating in the restaurant

like the room iron and trouser press i took breakfast room service excellent food in restaurant very good - asked for bread still waiting however i

it was nice that the hotel offered room service

swimming pool, good, parking good and room service was very

room service available

no room service

staff excellent service in restaurant from gary. room service from girls was awesome.

staff very helpful used room service good food especially the haddock reasonable prices.

room service was a nice bonus and the bars are open late if you want a late night tipple

was travelling solo this time so had everything to my room which i m not even sure if they did room service but they were so accommodating with me

breakfast, had room service for an evening meal with no surcharge, excellent

friendly staff arranged an extra hour to allow a late check out

the hotel was generally a little bit tired but was good value for money for us going to the open golf at troon

ones at the bar but were told we couldnt mix drinks secondly - asked if possible to maybe have a late check out - only 30 mins to an hour but were told straight away they were

the cleaning/room service staff is also very helpful and polite (consistently) (+) room service was lovely, the breakfast was really good (+)plaza glasgow and everything was brilliant and the staff were really helpful and friendly and the room service was (+)welcome call, welcome on site was great, room service was quick and lovely, help with parking great and all staff friendly and helpful (+)view, room temperature perfect, delicious tunnocks caramel wafer, nice touch ud83eudd70, room service collection option is great, had a drink in bar while we waited, again, great service (+)room service breakfast (+) the breakfast was very good too and the 24 hour room service was greatly received after attending a late gig (+) room service was fast sauna steam room jacuzzi and pool was a great extra (+) the room service and the breakfast was second to none (-) we had prosecco on arrival and ordered room service, everything delicious and beautifully presented , staff

travelled with my young grandaughter as she was attending theatre school, i arrived early to leave luggage and was able to get early check in , so spent day at hotel ,all

the use of the swimming pool and spa fancilities were a bonus

spa pool great will definitely go back

extremely friendly and helpful and very good with our children, we also used the pool which the kids loved

restaurant is first class room service is absolutely excellent the best dish on the menu is the chicken supreme prices are

was working on a project in my room, and wanted to use room service i was unable to due to not having credit on my room, i feel it would be beneficial to

with first class room service what's the best i've ever had even in five star hotels also although the menu in the

the staff from receptionist to room service were very welcoming and polite

room service was good, and the size of the family room was great

i had room service once during my stay which was fantastic

the breakfast choice was excellent! room service was exceptional.

we ordered room service for our dinner and i must say for room service meals, it was above our expectations

staff friendly, hotel very clean, room service excellent, the pool and gym was fantastic.

pizza from room service was awful!

amazing staff, superb location, excellent room service, restaurant, and breakfast.

i ordered breakfast room service it arrived on time and was delicious.

room service in the evening on day two was prompt and the food was again delicious and brought by a

the room service was amazing, we went out to our concert and put that we wanted room service just

breakfast was beautiful and room service was great

would have enjoyed a greater variety of room service.

only thing i'd suggest is for the room service menu - after 10pm the choices are a bit limited, i think to either curry or pizza, and

the hotel was in a very good location with comfortable sized rooms with late night room service and a bar located on the ground floor

room service available at 5am

and would be fabulous if room service and bar food included a range of salad-based dishes