showered and jammies on so therefore did not feel i wanted to have room service sorting these issues but felt i should make the hotel aware and did e

beds could have been more comfortable and the room service menu had a mid print but don t let this put you off

also we had to be out the room by 11 am so didn t appreciate the door getting knocked on by room service at 9:30 as we had a terrible sleep

also, we tried to order off the night menu for room service due to us arriving back late and were told that sticky toffee pudding or ice cream

i ordered room service for a cheese pizza, only to get a call saying the had none of the advertised pizzas

room was lovely. staff all very friendly. breakfast very tasty as was dinner at night.

breakfast was generous, tasty, beautifully cooked and included quality ingredients

breakfast is ordered on the previous evening and the hot serving exceptional and plentiful

place spotless and staff amazing. breakfast to die for. thoroughly recommend

lovely friendly staff at breakfast and an amazing breakfast

room service removed it next morning but did not replace it

was incredible we enjoyed room service chicken and haggis with a whiskey sauce it was devine, the room was immaculate, we

we had room service dinner and it was great

room service was excellent as needed to work so didn't want to go down and eat

staff and the food we received for room service on the evening of our stay was excellent, the room was large and very clean

on stand tiny tv no room service

service was first class and the room service was brilliant and the food was amazing would highly recommend for anyone and the staff

menu available for room service was a real plus

no place to eat in room for room service

no phone in the room so no room service

brilliant bath, room was extremely spacious, room service, breakfast (poached eggs are spot on) free upgrade to honeymoon suite for my (-)have been nice to have more options at the bar, its quite dated as with whats on offer, also room service through the night is (+) warm welcome at reception and the room service club sandwich was excellent (+)room service was really good

kids will love the giant teddy in dining rooom

admired the decor and found the restaurant and bar area very comfortable and inviting

breakfast was superb.

very grand and almost like staying in a castle. onsite parking was a welcomed bonus.

restaurant was fully booked on arrival so had to order room service food which was poor-ceaser salad wasn t nice and teaspoon size cheese portion with

breakfast options were great and dinner both in the restaurant and room service were lovely

50 for a room service tray charge is pretty steep

room service was great

room service people quieter.

would highly recommend very friendly staff met all our requirements including late night room service we will definitely be using again for future business

food wasn't the best we ordered room service got hotdogs and tortilla chips, the hotdog bun was tough and fell apart, the cheese

spacious all you needed was provided in the room service was good the only thing i would say is the room was to warm even with the fan provided

i had room service both evenings and had a choice from the full menu

room service excellent if and when we required

the bar staff at night in particular a young girl was quite rude

hotel and gardens, meals in restaurant excellent, comfortable bar area and very friendly

the bar service was very slow

bar prices were hood and all staff were friendly

the restaurant closed at 8pm on a sunday as was later than planned, brochure in the room said room service till 9pm, so tried calling down but said that finished at 8pm as well

prices for food room service, cost 28 for two ham and cheese sandwiches and a chicken

confusion regarding front desk info & room service

24 hour room service

staff dealing with room service were kind & helpful

due to pandemic the restaurant wasnt open but room service was of 5 star restaurant quality and very well presented

has a nice bar and restaurant

staff were helpful and friendly and you get a late check out which is helpful

hotel fabulous facilities great location and parking lovely food such a comfortable

the two girls did a fantastic job running the bar and restaurant as well as attending to all other guest's requests

on the first night i asked for room service after an horrendous journey due to the flooding

hot food for room service cut off point could be a bit later than 9

was amazing, we got room service and they were very fast

dinner and breakfast was good... food was lovely .. room service 24 hrs.

can't add room service to your bill.

room service charge was a little steep

breakfast served room service was beautiful and dinner was also lovely in the restaurant

very clean hotel with great features

everything was just perfect,fabulous seaview room and amazing room service

bonus of room service

had to go down to reception to order room service food

fabulous and helpful staff at reception, serving and room service

room service breakfast was lovely

room service breakfast wasn't customisable. thats the only negative and its no big deal.

room service trays weren't picked up.

we had room service and the staff couldnt do enough

were curtious and polite room and public areas were spotlessly clean room service - quality of food was excellent

we had room service and the staff were professional and helpful

clean room, lovely view, good room service.

the finish project they deserve a lot of credit it was 100% over all from the room to the dining room service fantastic value and staff were also very attentive could not fault this

this is an amazing room and also had room service for breakfast which was delicious

great room service

sympathetic and helpful and went above and beyond d to offer things like a drink and food from room service as the restaurant was closed

also ordered room service which was lovely

room service breakfast for 9 to 9

katherine and the rest of the team were fantastic and room service was delivered in less than 20 minutes

room service was available so we could relax in the room

although we arrived too late for dinner, the room service was excellent

clean spacious rooms with excellent dinning facilities or room service

room service a little expensive at 4 charge per person plus cost of food/drink

arrival was organised well in advance very polite and helpful staff from front desk bar spa even room service everything was amazing

one evening we decided to have a chilled night in the room and ordered room service pizza and chips, along with a few snacks from the bar, which were all lovely too

breakfast brought to the room in time and room service throughout the night was fast and friendly

we ordered room service and the food was hot and tasty

room service for breakfast, was amazing

room service a really good feature

was great, room service and some staff very helpful

great service as ordered room service in the evening and breakfast to our room in the morning and both arrived in good

then ordered room service for our nighttime hot drinks breakfast was just as good as our evening meal and again

room service was efficient and quick - nothing was too much trouble

no menu in rooms incase you wanted to order room service

fast room service

no room service available through the week

room and bathroom were good,bed comfortable daily room service good

no phones in room, so you have to go downstairs to restaurant order room service

the first morning i would let them know if i needed anything during the week as i didn't want my room serviced but it was done anyway, it was done well

to order room service but either the phone didn t work or there was no answer

car parking facility although prepared to move staff cars if necessary.

parking always a bonus - that was the reason for me selecting this hotel as it had onsite free

lovely hotel. great bar and restaurant and the staff are a credit to the place

we ordered room service and the food was fantastic

room service could be improved

e to covid and i fully accept that).

breakfast and room service was great

room service was very quick and served hot too

there was no room service

mins) and was lovely and reasonably priced

ordered room service next night and was charged 3

mini fridge, tea and coffee facilities and biscuits in room staff at reception very welcoming the room service was spot on food arrived promptly

night ordering room service was like i had ordered from a fast food place

room service for food of an evening, the bar meals were lovely but order was incorrect twice i had

was amazing, staff were really friendly and the room service was amazing would definitely stay again

from reception to bar to room service, all staff we encountered were lovely

in 10 minutes

also a room service tray with dirty plates and cutlery sat on the floor outside the next room along from

also in the process of re-jigging their information menu on the tv so i couldn't access info for room service number; and the phone did not work

the staff are very very helpful, and room service was excellent. lovely room also, great bead

big plus is that they do room service, so breakfast in my room - tbh it could have been hotter but i think that's the price

it's a great plus that this room does room service, the food is delicious and the service is fast

2 minutes from airport, friendly staff, comfortable bed, delucious food and fast room service!

was very nice and room service was very efficient and quick and staff were fantastic couldn t do enough for us so

constant noise outside the room the room service ended too early

unable to order food apart from room service cold sandwiches.

very good breakfast, despite lockdown. room service was excellent.

comfy bed nice sized room with lounge area good wifi and room service

towels and also a hairdryer, in room kettle with tea, coffee, access to restaurant menus and also room service

place with private parking, reception, room service, bar and restaurant

to enjoy an evening meal but they looked and smelt delicious and were reasonably priced as was room service and the choice of a full or continental breakfast

room service menu limited for children

staff very helpful used room service good food especially the haddock reasonable prices.

breakfast, had room service for an evening meal with no surcharge, excellent

was travelling solo this time so had everything to my room which i m not even sure if they did room service but they were so accommodating with me

the hotel was generally a little bit tired but was good value for money for us going to the open golf at troon

very accommodating of late check out request

m), would nave preferred an extra hour.

the cleaning/room service staff is also very helpful and polite (consistently) (+) room service was lovely, the breakfast was really good (+)plaza glasgow and everything was brilliant and the staff were really helpful and friendly and the room service was (+)welcome call, welcome on site was great, room service was quick and lovely, help with parking great and all staff friendly and helpful (+)view, room temperature perfect, delicious tunnocks caramel wafer, nice touch ud83eudd70, room service collection option is great, had a drink in bar while we waited, again, great service (+)room service breakfast (+) the breakfast was very good too and the 24 hour room service was greatly received after attending a late gig (+) room service was fast sauna steam room jacuzzi and pool was a great extra (+) the room service and the breakfast was second to none (-) we had prosecco on arrival and ordered room service, everything delicious and beautifully presented , staff

we loved the late check out and the lovely little touches -i

and then walk through the gym to get into the pool

also food excellent with a varied choice for kids and

any time a hotel makes a fuss of young kids is a plus from

room service was slow

the staff from receptionist to room service were very welcoming and polite

was working on a project in my room, and wanted to use room service i was unable to due to not having credit on my room, i feel it would be beneficial to

room service menu could have a bit more choice

room service was fine

wide ranging choice and everything was well cooked room service was excellent and we never waited too long for anything friendly staff where anything

staff friendly, hotel very clean, room service excellent, the pool and gym was fantastic.

i had room service once during my stay which was fantastic

from room service was not nice at all, and over priced for small portions

the breakfast choice was excellent! room service was exceptional.

room service quiet pricey but good selection

room service, you had to ask for it

i ordered room service for dinner which arrived very quickly; and was faultless

there was not a single room service in entire week. and they don't provide soap.

had to go down to reception to order room service. no one answered phone

wonderful room service and very helpful staff

i have 2 kids with me, that means you have a little groceries with you

great location in glasgow. very comfortable room for two adults and three kids!

kids loved it, my husband & i would have preferred a bigger comfier double, but we were very happy

a bar within the hotel

room service menu was a bit limited for simple meals

amazing staff, superb location, excellent room service, restaurant, and breakfast.

the room service was amazing, we went out to our concert and put that we wanted room service just

the room was very comfortable, the food delicious and the room service impeccable

i ordered breakfast room service it arrived on time and was delicious.

the hotel was in a very good location with comfortable sized rooms with late night room service and a bar located on the ground floor

only thing i'd suggest is for the room service menu - after 10pm the choices are a bit limited, i think to either curry or pizza, and

staff coming to the room for room service looked miserable when i answered the door when ordering food at night

we really enjoyed our stay here and got room service

more menu options for room service