room was lovely. staff all very friendly. breakfast very tasty as was dinner at night.

breakfast was great with variety to choose from

breakfast is ordered on the previous evening and the hot serving exceptional and plentiful

breakfast for gluten free was good, location very good, staff excellent, evening meal very good,

ich is included in the price) the manager suggested that they would make something for

staff and the food we received for room service on the evening of our stay was excellent, the room was large and very clean

room service was excellent as needed to work so didn't want to go down and eat

room service removed it next morning but did not replace it

room service breakfast a lovely treat, will certainly return

lovely stay at the western house, rooms are very comfortable with everything you need, excellent room service breakfast,will certainly

no phone in the room so no room service

to help myself to fresh towels as room service was a little late in the day

menu available for room service was a real plus

on stand tiny tv no room service

service was first class and the room service was brilliant and the food was amazing would highly recommend for anyone and the staff

brilliant bath, room was extremely spacious, room service, breakfast (poached eggs are spot on) free upgrade to honeymoon suite for my (-)have been nice to have more options at the bar, its quite dated as with whats on offer, also room service through the night is (+) warm welcome at reception and the room service club sandwich was excellent (+)room service was really good

superb breakfast including complementary sausage for the dog

proper traditional scottish hotel, plenty of parking, converted 100 years ago from a grand old seaside home, warm rooms, comfy beds, quality

was great as we could bring our furry kids too ud83dude0a

lots of parking near beach, park and town

we also did not find out that there was a service tray charge for room service drinks etc until we checked out

service was great and the room service meal, balmoral chicken, was terrific and reasonably priced

also, we tried to order off the night menu for room service due to us arriving back late and were told that sticky toffee pudding or ice cream

room service didn't arrive with my valentine prosecco night cap

showered and jammies on so therefore did not feel i wanted to have room service sorting these issues but felt i should make the hotel aware and did e

the bar staff at night in particular a young girl was quite rude

hotel and gardens, meals in restaurant excellent, comfortable bar area and very friendly

the bar service was very slow

bar prices were hood and all staff were friendly

exceptional room service

appreciated the fact that we weren t charged extra for room service however the touch points were increased due this not minimised

room service was great

room service was excellent with very tasty and fairly priced food

room service charge and charge for using the gym/spa for hotel guests

room service excellent if and when we required

in the room that we were ment to have a phone if we needed help from reception or if we wanted room service but we didn't have a phone and our room was right at the end of the building so it

and room service and bar service were all excellent

spacious all you needed was provided in the room service was good the only thing i would say is the room was to warm even with the fan provided

i had room service both evenings and had a choice from the full menu

the restaurant closed at 8pm on a sunday as was later than planned, brochure in the room said room service till 9pm, so tried calling down but said that finished at 8pm as well

prices for food room service, cost 28 for two ham and cheese sandwiches and a chicken

confusion regarding front desk info & room service

24 hour room service

staff dealing with room service were kind & helpful

due to pandemic the restaurant wasnt open but room service was of 5 star restaurant quality and very well presented

has a nice bar and restaurant

staff were helpful and friendly and you get a late check out which is helpful

hotel fabulous facilities great location and parking lovely food such a comfortable

the two girls did a fantastic job running the bar and restaurant as well as attending to all other guest's requests

on the first night i asked for room service after an horrendous journey due to the flooding

hot food for room service cut off point could be a bit later than 9

was amazing, we got room service and they were very fast

dinner and breakfast was good... food was lovely .. room service 24 hrs.

can't add room service to your bill.

room service charge was a little steep

breakfast served room service was beautiful and dinner was also lovely in the restaurant

very clean hotel with great features

everything was just perfect,fabulous seaview room and amazing room service

bonus of room service

had to go down to reception to order room service food

fabulous and helpful staff at reception, serving and room service

room service breakfast was lovely

room service breakfast wasn't customisable. thats the only negative and its no big deal.

room service trays weren't picked up.

we had room service and the staff couldnt do enough

were curtious and polite room and public areas were spotlessly clean room service - quality of food was excellent

we had room service and the staff were professional and helpful

clean room, lovely view, good room service.

the finish project they deserve a lot of credit it was 100% over all from the room to the dining room service fantastic value and staff were also very attentive could not fault this