room was lovely. staff all very friendly. breakfast very tasty as was dinner at night.

breakfast was great with variety to choose from

breakfast is ordered on the previous evening and the hot serving exceptional and plentiful

breakfast for gluten free was good, location very good, staff excellent, evening meal very good,

ich is included in the price) the manager suggested that they would make something for

staff and the food we received for room service on the evening of our stay was excellent, the room was large and very clean

room service was excellent as needed to work so didn't want to go down and eat

room service removed it next morning but did not replace it

room service breakfast a lovely treat, will certainly return

lovely stay at the western house, rooms are very comfortable with everything you need, excellent room service breakfast,will certainly

due to pandemic the restaurant wasnt open but room service was of 5 star restaurant quality and very well presented

we asked for a late check out, and despite having to alter their booked rooms for that day, they done it, without

plugs, toiletries, tea and coffee as well as biscuits and chocolates there is a restaurant and bar at the property where food was great staff were great, very

staff were so helpful, the room was very clean, and the restaurant and bar were lovely

hotel with bar and dining facilities

brilliant bath, room was extremely spacious, room service, breakfast (poached eggs are spot on) free upgrade to honeymoon suite for my (-)have been nice to have more options at the bar, its quite dated as with whats on offer, also room service through the night is (+) warm welcome at reception and the room service club sandwich was excellent (+)room service was really good

very large room, very comfy bed, loads of room for parking. food was well prepared and tasty.

superb breakfast including complementary sausage for the dog

very grand and almost like staying in a castle. onsite parking was a welcomed bonus.

located with plenty of off street parking

menu available for room service was a real plus

no phone in the room so no room service

no place to eat in room for room service

loved the sea view and the pool n gym n sauna it was lovely we had room service they brought our breakfast up both days it was my birthday and they sent a we card up

service was first class and the room service was brilliant and the food was amazing would highly recommend for anyone and the staff

bar prices were hood and all staff were friendly

the bar staff at night in particular a young girl was quite rude

the bar service was very slow

hotel and gardens, meals in restaurant excellent, comfortable bar area and very friendly

beds could have been more comfortable and the room service menu had a mid print but don t let this put you off

also, we tried to order off the night menu for room service due to us arriving back late and were told that sticky toffee pudding or ice cream

able to have an evening meal on our lat night, food in bar stopped at 5pm - not communicated, room service stopped at 9pm - not communicated

our phone wasn t working in our room and we had no welcome information or room service information to hand

also we had to be out the room by 11 am so didn t appreciate the door getting knocked on by room service at 9:30 as we had a terrible sleep

the charges for room service

confusion regarding front desk info & room service

staff dealing with room service were kind & helpful

would have been easier if there had been menus in the room for room service

the room service was excellent the room was tidied and bed made and dirty towel replaced each day also

room service was very efficient

woukd have liked 2 chairs and a small table in room as they offer room service menu

over the space of a few hours and i eventually had to walk downstairs to the reception to get room service but that was the only issue, nothing major

also on reading up on the hotel it said they served room service but that wasn t available , room had recently been painted and really strong paint

great choice for evening meals, room service and breakfast and the quality of the ingredient obviously very high

30pm and there was no room service but otherwise i had a very pleasant stay

then promised room service menu wasn't in room

car parking sumptuously appointed bedrooms snd bathrooms bar and dining room service was excellent , as was the breakfast

have preferred a breakfast card rather than having to phone down to order room service

the room the parking , the facilities the staff the superb sunday meal so very clean , it beat all of the other

exceptional room service

room service charge and charge for using the gym/spa for hotel guests

room service was excellent with very tasty and fairly priced food

room service people quieter.

50 for a room service tray charge is pretty steep

i had room service both evenings and had a choice from the full menu

would highly recommend very friendly staff met all our requirements including late night room service we will definitely be using again for future business

the fact that room service is not a problem at all and is with you very promptly

and room service and bar service were all excellent

room service excellent if and when we required

hot food for room service cut off point could be a bit later than 9

on the first night i asked for room service after an horrendous journey due to the flooding

can't add room service to your bill.

dinner and breakfast was good... food was lovely .. room service 24 hrs.

room service was expensive ie burger and a toastie 4 soft drinks 36