room had a smell to it, there was no room service, only two towels were supplied the entire time and no wash rags, earing backings were

room service to repair broken fridge was quick, a newer working fridge was brought into the room

customer service was slow. no room service.

so when we asked room service for clean towels for our rooms they acted like it was a bother then it took me 15

and room service was very slow

pristine clean, modern rooms, really stylish and high quality, especially kitchen and bathrooms

beautiful condos with very good style and comfortable beds. great pool.

nice decorated the location is great the staff was helpful and kind they give us early check in late check out this is my second stay here and i liked that they put this time

across the parking lot decided to come out and party in the street until 1 am

enough kitchen towels

only feedback i could give was we had to wait a very long time for room service

the chocolate cup is to die for which they brought as room service for us

room service with towel changing every single day

90% of my calls to front desk went unanswered and e we were supposed to have 24/7 room service and our calls to room service were never answered

for a higher end hotel but extras were crazy expensive our

was no information book in the room with things like room service menu, pool hours,tv channel guide, local restaurants, also a microwave in the room

availability of room service

p of coffee) didn't eat or drink-only

no room service every day

the room was spacious and clean with daily room services

no room service. check out should be 12.00.check in 300

the room service is wonderful

room was clean but room service did not clean bathrooms during stay

room service poor - almost invisible

room service for owners

the only restaurant closes too early. as the dont have room service, extra hours woud be great.

room did not have a table for in room dinning, would like to see a little better room

room serviced between 1-8pm or not at all and we had to ask for towels

there would be an easier way to order room service

room service options could have been better

we didn t want to leave because it s a really nice place especially with kids

the pool and outside bar was very nice

the breakfast was delicious.

use the kitchen because of the amount of flies and bugs trying to land on your food my wife and kids didn t feel comfortable sleeping because the amount of bugs in the room i have some photos

the pool and property itself was amazing

room service was only every 2nd day and i had to call on day 3 o

the room service is one day yes one day no.

saw room service in basketball style but when i check in at 10am they said basketball style no guests

the parking in disney is free if you re in a disney s hotel

parking close by. great food court.

room service during stay seemed only to empty garbage not actually clean room

they do not have room service, which was also a bummer when my husband had to walk down to the main area during a

no room service.

parking lot was too long a walk from the hotel.

additional parking charge is a blatant money grab

multiple pools, multiple food courts and free shuttles to disney parks

the kids love the themed out buildings and pools, and we love the clean rooms, affordable prices and

is a good value, kids resort, just enough bills and whistles to get you through until you go to the park

the kids love the themed out buildings and pools, and we love the clean rooms, affordable prices and pull down beds for kids

great for park travel and pools!

and it wasn't ready so we had to wait outside for 20 min with two kids in the heat while

w toy story area room) food is the same every night

and it wasn't ready so we had to wait outside for 20 min with two kids in the heat while she

movie decorations are so cute, the hide-abed was genius, they have a nice playground and pool- my kids and i loved staying here

and it wasn't ready so we had to wait outside for 20 min with two kids in the heat while

we came in 1 night late from theme parks all day and ordered room service the pi za was so good an came very fast

room service was fast and the food was good

the location the view the many pools on site and amenities room service

the activities during the day, the food, and the text messages when something was needed for room service

room service 24hr

you should state that there is no room service.

have to pay extra for room service

no room service

the room smelled musty and took a while to get room service to deliver toilet paper and coffee.

checkout is too early. no clean towels unless you pay for room service. or wash what you have.

would have been nice

i also wish there was room service available

my only disappointment was there wasn t a room service option or a spa

d more relaxing) if they had room service or an in room microwave

great pools and kids areas! everyone very friendly, good food! great access to theme parks.

staff, easy check in/out, great location and view (epcot) clean comfortable good room (-)room service was lacking they emptied trash daily but didn t even fix the beds (-)room service food was mediocre at best. (-) i understand the room service crew has alot to do and they do have a checklist but noticing and checking even the (-)house keeping was horrible each day we had to request room service

1 restaurant, lobby bar closed early then advertised, rooms are small, no balcony

outside was a mini golf course which does cost money( 15$) to do but that was also an extra nice touch

very modern and new, spacious rooms for families, convenient breakfast on the go, great bar to relax after long day, early park entry and walking distance to epcot

to epcot & hollywood studios, able to use facilities at broader swan & dolphin resorts, nice pool temperature, not overtly disney

all loved the restaurant options and late night room service

ordered some silverware from room service and they never showed up.

room service food wasn t worth the cost

food i order some food to my room service was excellent

bed was awesome, room service great, all staff were very kind and helpful

the room service was great

all the amenities and the private balcony. even room service was great!

had some damage and when we would return to room at 2:30-4 room service never was ahead of us

love the shuttle for the parks the room service for the kids the pool the walking around and the views we love this

add to that a very reasonable and delicious room service and we felt so pampered

- room service is every other day

room service did not come daily.

highly recommended this location with kids

even though it is a little bit of the walk from the mermaid rooms to the main pool there's so much to look at it's very pretty

convenient and the people was very respectful, great hotel for a weekend with the kids

many dining options, the best pool on property and walking to epcot and hollywood studios

location and pools

the resort felt intimate, and housed the best restaurants and pool area

location, room, and pool were great.

interior and location especially the pool

i love that it was in walking distance to epcot and the pools were spectacular!

pool.

the pool and outdoor activities

the pool area is amazing!

the pool is amazing

very spacious rooms, room service was amazing.

they need room service and/or opening the dining for longer hours.

we ordered room service, unfortunately they did not have some of the items that were on the menu and the

room service til 11pm

restaurant was under renovation, but room service was available

had ordered room service and unfortunately the order was missing items but they were very quick to correct and

the dinner room service menu could be a little better, but the breakfast is amazing

breakfast is a little expensive and takes too long as the waiting staff also have to provide room service

also would have been nice to have been able to enjoy at least room service- we hit in exactly at 11pm and there was nothing we could eat or drink

the pool area was small

i also called for room service twice on my 5 day and didn't go not even once

if not room service that fee should be considered a tip and adjusted accordingly or not charged

people wasn't friendly the room was the worst i was promise to be get a king didn't happen no room service i had to walk ro the front for my take out the room smell bad and the door didn't work

additionally, the room service staff discarded the soap but did not replace it with a new one

room service, no one could speak english but like 2 staff members we came across

the pools were great, clean and well maintained

the pools are very nice however there were so many kids in the pools it was loud and kids bumping into you, too bad the resort doesn’t have an

great entertainment for kids

requested early check in & room was available before noon

the pool and the location of the resort to parks and gondola

how some activities were closed .. and room service took long time to give us our towels

we did also have room service come in on our first day without knocking, they said they had that on their list to

also there is no room service and/or cleaning unless you stay for 14 days or more

you have to request room service 24 hours in advance

room service

to infinity to make sure our plans for my wife's 30th birthday were perfect hotel houskeeping and room service staff were outstanding the room and view

room service food was absolutely incredible

restaurants, room service dining, spa services.

luxe king) were brilliant i wouls gladly

great room service

the valet team, bell service, room service staff and restaurant staff were all amazing and very good with them

we enjoyed all the restaurants as well as some room service

the property itself was so cool. amazing room service restraunts, pool

when i got back from disney at midnight i couldn t order any room service and we were hungry and needed a drink but overall it was a perfect stay

hotel is the perfect place to stay if you want gorgeous pools room service tons of dining option and close proximity to disney with a free disney shuttle

room service was great! the spa was absolutely phenomenal.

room service would have been great as well

no room service but i understand cause of. covid

the spa and room service was amazing!

wish you would have in room service

we ordered room service from kokomos bar at one of the 24 hour pools (another plus is that (-)i liked that it was comfortable the whole time. the air conditioning. room service. (+) all room service (-)room service issue (-) room service to replace dirty towels and replenish the toilet rolls was not provided (-)00 room service free for us to move after we had been in the room , after a request was (+) did not have to leave the resort to have fun room service was excellent front desk quick and (-)room service cleaned found a piece of poop on floor and i don t have babies or pets in the (-) had to call room service because items were missing (conditioner, bath towels, beach towels, garbage bags, (-) we ordered room service and waited 2 hours then called and they didn't have our order

the resort has a lot to offer, like swimming pool near the room and restaurants inside and mini-golf

shuttle service to all the parks was great too

beautiful property, plenty of parking and lovely clean rooms

loved the live music by the pool bar at the club house

was located by the pool and basketball court

the pool

the building we stayed in had its own pool, so it wasn t over crowded

very spacious and really nice pool areas.

pool, room, kitchen

no room service

room service unless you request it

we opt'd out of daily room service, which i hadn't done before, but it worked for us

the place was clean and room service is available upon request

my wife and i checked in, we found out that the bed sheet wasn't clean, and since there is no room service at the hotel, we asked the front desk to send us someone to change

was excellent, staff was so accommodating and kind from front desk, to food&beverage/room service staff, to cleaning services staff, everything was top of the line

we had room service instead

when we ordered room service the guy that delivered was super nice .

everything was well done. the food and the room service was very quick and easy.

my steak from room service wasn't great, but the smashed potatoes were amazing

walking through the hallway there were many used dishes of rooms who had ordered room service and the smell was all over

night ordered room service, the person answering the phone had an attitude

room service availability

daily room service left garbage on floor

in hotel is great, great service from all the staff and room service

we got a bottom floor room right next to the pool

proximity to magic kingdom and the pools.

nice pool, great ambiance.

of the restaurants or bars were open we could not order room service the restaurants that were open closed super early or opened only for dinner

room service pizza was not great for the high price

there is no room service

with covid there was no room service, limited dining and grill was not open in water park to eat other then that it was

music, good food, fun water slide, kids area