have cameras in parking lot.

there s a shared microwave in the parking lot but the turn table doesn t work

dirty sheets hair in bed this was disgusting the walmart parking lot is more appealing than this motel

i came out of my room i saw drug deals, hookers and people running through the parking lot hiding

loved location easy in and out room service did great job

comfortable beds and pillows delicious room service

room service and in hotel restaurant not vegetarian friendly

was wonderful front desk, at your service, room service, and valet

room service was prompt

great staff and very nice room service meals.

the room service was excellent

the food from room service was even better than the food i had in town

the front desk staff, room service, restaurant waitstaff and valet/shuttle staff were all just amazing

never received room service, housekeeping knocked on my door at 4pm, at that point, i had already made bed and

a problem calling downstairs for room service, had to walk down to restaurant which was very dark and myself & 2 hotel guest that

could have more on room service

i ordered room service and the food was amazing!! very comfortable bed as well!

had one continental breakfast by room service

as guests it would have been nice to have another option for dining

one of the few that offer room service right now so that was a big plus for us

wish there was regular room service

poor breakfast and dining facilities, poor room service ie none, we had to ask 3 times for our room to be serviced and in the end had to

large bedroom, with a lounge area and a kids area, nicely decorated.

decor, close to downtown restaurants, pool.

i didn t eat breakfast but the room service was good, really good!!!

also we liked that there was room service only by request, so we were not bothered

we used the hotels restaurant and room service for dinners and the quality was

to pay and park across the street and the limited on-site dining and room service due to restrictions, still

room service was efficient, good selection and the burger i had was excellent

housekeeping was on point without me telling them i need room service but as a reminder if you planning on leaving out and you don t want your room clean

to ask for room service but mainly having to ask for more wash clothes/towels for the stay

love that the daily room service is optional too - saves so much energy and

it was 8am on our check out day and the room service already knocked on our door to clean it.

thank you for daily room service

we ordered the most amazing breakfast via room service

great room service dining and staff is friendly and efficient

great room service

unfortunately we did not have the opportunity to experience room service or what seemed to be an excellent restaurant which was always busy downstairs

room service was nice to have and the food, overall, was decent

very comfortable and nice bathroom and big room and the room service.

room service opened my two rooms around 9am to see if we're in the room without knocking on the

room service food was burned

everything was great except that it seem to be a problem getting room service i spoke the front desk agent 4 times and after all they forgot to do service on sunday

covid-19 policy, room service every third day. could've used fresh towels in between.

also no room service so no clean towels or room cleanup were provided and the hotel was filthy

no room service if you stay less than 5 days. it should reduce to 3 days.

was great the front desk clerk was very nice but the maid came at ten to and said she was doing room service then she went to the front desk and complained at 11 saying i wasn't coming out and i

needs room service in at least every 3 days

no room service unless you pay extra

room services and comfy beds

breakfast

good parking

there are no shuttles to take customers to and from the airport.

could not resist the spa and pool

daily room service of making beds and changing towels

the accommodations included a wonderful breakfast and room service was prompt every

had no room service, we left a sign to clean the room and upon arrival it was not done

when we left the room service card on our door it wasn t taken care of, multiple times across several days

noisy bathroom door and air conditioner in the apartment and room service crew without mask

service was incredible from the front desk to the room service

we ordered a lot from room service & they never bungled an order

the room service is a little slow, too

room service was horrible

leaving for an 11am check out room service knocked twice once at 10am another at 10:30am to make sure we were

wish there could have been room service for a 5 day stay

you can order room service in to go containers

from the managers to the waiters and the bar and grill to the room service

friendly & efficient room service

the guest services and room service

we had room service, which was great value as too tired from the parks so didn't eat in the restaurants on

we had room service that night as we were super tired and even the food was delicious and came super quick

we ordered room service

i did not eat on the property instead we ate at city walk but my boys ordered room service and they loved it so

the hotel staff, from check in to room service to concierge were outstanding

room service was excellent, all staff were polite

room service is also reasonably priced and again wonderful staff working there too

breakfast was amazing!!! had room service.

did not get room serviced on only day it could've been despite being out of room all day.

the room service meals were so delicious and convenient

the room service was wonderful! the staff were friendly and knowledgeable.

being a pet friendly property and super clean, offering a 24 hours room service, love the buffet breakfast and especially the boat ride to the city walk and the

we stayed for one night for horror nights and they have a themed room service menu for the event which is great when you get in late and are starving

is perfectly central, hotel immaculate, fantastic room service with such comfortable beds

trying to order room service, nobody picked up or i was left on hold for a long time

room service came every day

don't have room service

i wasn't sure if they offered room service, that would be

purposely picked a hotel with room service bc we knew we would be tired from parks all day

free shuttle to universal studios

had to ask twice to get them to do the room service/cleaning

was average toiletries were not provided lift had stopped working response from room service was poor but maybe for the cost it was good

they have room service available everyday

it was worth it to just pay the parking at universal

laundry always busy, they only have one washer and two dryers on 3rd floor and fifth floor

place to stay , no room service we stayed 4 days ,the room was dirty under the beds havent been cleaned for months, no

was nasty dirty with roaches cigarette buds prostitution pimps drug dealers no room service room never clean sheets never changed it smells from all the filth going on people are

second day none ever came to offer room service i had the same towels for 2 days

was dirty it's smell real bad had no ice on no floors no room service no one answer the phone no toilet paper no clean towels it had roaches and

no room service

there is no room service, you have to go personally to ask for towels and paper or sheets or whatever you need

didn't realize that room service was provided every other day

gym was small. no indoor pool. no room service or restaurant.

no room service tho so that's the only bad point

pool closes early, bathtub were dorty and there were no room service plus no breakfast

hot breakfast in the morning was excellent

breakfast was just enough to get going for the day

breakfast and location.

clean, stocked and great selection in hot and cold foods, staff maintained area throughout the breakfast, always plenty of coffee

we also ate an evening meal at the bar area and kathleen was our server/bartender she was friendly, professional and made the

room service and friendly front desk staff

as well they offer room services as well

great amenities including a pool, onsite room service and bar, and refrigerator in the room

great pizza and other meals available at affordable prices and good quality also available as room service

room service came knocking at 9:30am when check out is at 11 .

breakfast, for the price of the stay i feel at least that should have been included or have room service available

food wasn't great, but room service was fast and friendly

was not used to not having room service and we kept having to pack up our dirty towels and bring them down to get fresh ones

don't do room service unless it's requested and for a fee

room service is not available only if you are going to stay more than week

room service, people was making noise almost all night next door

also, the room service pizza was terrible

also they didn't provide room service for the 4days, 3 night that we were there

time sharing hotel, no room service,no breakfast bufett,etc.

pools was clean, room service was superb and security

was horrible-they ignored all of the trays let in the hall from room service

no room service was no good...

friendliness of staff when delivering room service, checking in and out or answering questions

were extremely hard and room service continued to knock on the door even when the do not disturb sign up starting at 8am

food at irish pub was great we ordered room service one night and it was fast hot and yummy