we got a bottom floor room right next to the pool

room service availability

in hotel is great, great service from all the staff and room service

walking through the hallway there were many used dishes of rooms who had ordered room service and the smell was all over

daily room service left garbage on floor

night ordered room service, the person answering the phone had an attitude

location was perfect. nice staff very nice property room service offered character dining

no room service, yet.

room service only until 11pm - if you get back from the parks later than 11, you can t order

room service had a 18% surcharge

room service was very good

would have like to have room service to order food at night since everything closes early

ich has been discontinued) are areas of improvement, but all in all a very

lack of products due to room service changes

wifi and room service

the rooms were comfortable and clean, room service tidied up the room every day and the front desk staff was always pleasant and helpful

the property itself was so cool. amazing room service restraunts, pool

we enjoyed all the restaurants as well as some room service

the restaurant and the pool area and also the room service

hotel is the perfect place to stay if you want gorgeous pools room service tons of dining option and close proximity to disney with a free disney shuttle

the valet team, bell service, room service staff and restaurant staff were all amazing and very good with them

great entertainment for kids

requested early check in & room was available before noon

the pools are very nice however there were so many kids in the pools it was loud and kids bumping into you, too bad the resort doesn’t have an

the swimming pool and bar area and children's water park like pirate ship was beyond expectation

the pool and the location of the resort to parks and gondola

room service and lack of restaurants on site being open was disappointing

the spa and room service was amazing!

didn't try room service but will next time

room service was great! the spa was absolutely phenomenal.

member really mattered the additional points and positive environmental approach to forgoing room service for a day the hotel itself is a testament to the hilton excellence in customer

close to disney springs, disney world, affordable valet & self park options, room service was great

no room service

did notice someone left their room service dinnerware on top of a trash can by the elevator

how close it was to disney springs and the room service was great.

od was delicious & service was quick)

good room service good location

we were not able to easily order room service

no room service because of covid.

the room service was good and worth the extra money

all the time 3-rooms at the pool are very comfy and equipped with coffee and amenities , and the room service is also excellent 4- pool is very nice , pool bar , jacuzzi and gym 5-shop at the

loved that there was 24 hour room service & my disney view was beautiful

we had ordered room service and our grouper meals were excellent.

ill miss my late night in dinning staff service angela fares

to infinity to make sure our plans for my wife's 30th birthday were perfect hotel houskeeping and room service staff were outstanding the room and view

room service prices. not walking distance to disney springs.

great room service and restaurants

the room service was impeccable

room service was good

room service was excellent except choices after 11pm were poor

the staff was great, room service was very fast.

was friendly, checking in and out was easy, loved that since we opted out of room service we got free breakfast every day, room was great, location great, pools were nice

room service came every other day

no room service was provided even though it was requested

room service only available from 5pm

room service for 3 days

pretty much no room service or bar availability, so i had to go to other hotels or disney springs

there should be room service

room furniture not comfy , room service food was cold and little flavor , check out at front desk was abrupt as i checked out

no room service

room service, phones and tv not working in both our rooms, food expensive for guests beds old lumpy

also it's nice that this time we are getting room service with bed made up, clean bathroom towels, coffee cups, glasses and bins emptied

also it's nice that this time we are getting room service with bed made up, clean bathroom towels, coffee cups, glasses and bins emptied

applebee s didn t want to deliver room service lol

no privacy sign or information about resort

there was one), the tiki bar, room service, or any of the resort amenities

room service was good and everybody seem friendly. great shuttle bus to the parks

a bad experience with room service from village market

room service didn t start until 5

i wish they had room service. i left my us navy shaving kit on the back of the door.

they offer room service and they have free breakfast

he beds were done, and we got new towels)

we ordered room service for myself and three kids

didn t care for the lack of room service

room service was excellent as well as the food

room service always on time

the parking had an extra cost there was no room service for cleaning

super clean, and room service every day. friendly staff, very nice hotel.

also, the room service food is quite good and reasonably priced

they don't make the room service

too big, walking distances are a bit long, and not having room service was odd, but nothing to say that it was a bad experience

room service took washcloths each day, but never gave new ones

room service was amazing. beautiful patio view.

having to request room service

eaning and towels) because of the pandemic.

take cash more choices for food in hotel room service more for teens to do would have been

i miss the daily room service.

location, room service

was overcharged by the restaurant/room service and only got the run around and empty promises for resolution, which leaves me

confort room service location, close to interest tourist sites

amenities in the room, limited room service options, no free continental breakfast, no shuttle to and from multiple locations in

does not have room service, 24 hour restaurant, bell hop.

room service slammed doors throughout the day cleaning rooms

tv channel guide and room service guide

room service was fast and friendly after long day at amusement park was added bonus.

towels were dirty upon arrival since we got there late we were all tired to call room service to get us new ones

the rooms are large , but there is no room service !

good laundry

the resort apartment was beautiful, clean, and spacious and the kitchen was well equipped with everything possibly needed, including an air fryer, blender,

there also was no cutting board so i had to cut on the kitchen counter

extremely limited shuttle service to 2 parks on weekends only

is huge, so be ready to walk a lot :) also the only thing we didn t like is that breakfast for room service comes all in to-go boxes, not on plates

everything was well done. the food and the room service was very quick and easy.

my steak from room service wasn't great, but the smashed potatoes were amazing

it was not breakfast included. we did order room service and it was amazing

we had room service instead

room service did not come daily.

- room service is every other day

hotel for kids

frequent bus transportation and many hotel activities for the kids

great pools for kids and easy access to the skyliner

the pool area is amazing!

not enough activities for kids aside from the pool.

pool.

the pool is also amazing

location and pool area

many dining options, the best pool on property and walking to epcot and hollywood studios

it was quiet and clean. fair price for the spa tub room.

the great pools here plus the decor.

liked storm along bay and the quiet pool

the location/proximity to the parks, pool, & service

food i order some food to my room service was excellent

all loved the restaurant options and late night room service

ordered some silverware from room service and they never showed up.

the room was exceptional and comfortable, the room service was perfect, food arrived hot right off the pan

anywhere else, as this hotel has everything you need: tons of restaurants, pool, quick service, room service, nice views, coffee shops and a spa

no room service on a daily basis.

didn't request room service and had a do not disturb sign but they did it anyways

room service was great as well

only thing that i didnt like which really has nothing to do with the hotel itself is that the room service food isnt from the hotel but from another company offsite

location and worth it, but some facilities like breakfast was terrible, and the room service was not efficient as a cleaner

staff, easy check in/out, great location and view (epcot) clean comfortable good room (-)room service was lacking they emptied trash daily but didn t even fix the beds (-)room service food was mediocre at best. (-) i understand the room service crew has alot to do and they do have a checklist but noticing and checking even the (-)house keeping was horrible each day we had to request room service

pool area not massive and at times a bit too busy

outside was a mini golf course which does cost money( 15$) to do but that was also an extra nice touch

good new car smell in hotel pool fire pit were great

a nice touch was the swimming pool to relax in the afternoons after a busy day at the park

the room service was great

had room service, food was nice and hot and very enjoyable

the transportation system is fantastic. room service also nice

all the amenities and the private balcony. even room service was great!

had a hard time figuring out the phone situation to order room service and i really felt like the room service was very overpriced

the room service was excellent, my wife loved how jenny kept or room tidy and clean throughout our stay

even had room service after first day during our 2 night stay

the beds were very comfortable and the room service was excellent

had a few hicups the first two days of my stay: overflooded toilet and no room service on my second day

fair breakfast and nice room service and staffing

room service kept coming into my room without knocking, just opening the door.

room service, quick so respectful and go over ahead

room service had to be called multiple times for towels and linens

the front desk service to the room service, everyone was great

ac unit and room service cleaners i never saw them come change my towels on clean up

people wasn't friendly the room was the worst i was promise to be get a king didn't happen no room service i had to walk ro the front for my take out the room smell bad and the door didn't work

additionally, the room service staff discarded the soap but did not replace it with a new one

if not room service that fee should be considered a tip and adjusted accordingly or not charged

would take over an hour even just for chicken tenders or two burgers they charge a service fee a room service fee and gratuity if you order room service the pool closes at 10pm they claim they

would like to see, a curved shower rode, and ada hight toilet, new hallway carpet, room service that actually delivers to the room

didn t like how the room service and maids would barley knock and the next thing i know they are in the room

tea iced water everywhere. good dessert in room service.

room service the food was delicious

to call twice to have my room service dishes removed

the room service was bad, also the mini fridge was empty when i came in

for everything but he couldn t tell me why they was trying to take my money we was asking for room service the whole week and they kept saying someone was going to come no one never came to are

the only ac there was was in the rooms only i asked for room service to help me get more pillows and toiletries for me and my family, but never was taken

room service never cleaned my room

room service too late every day

except we slept on dirty sheets and it seemed to have blood on it and we rarely had room service to clean the

room service unless you request it

my wife and i checked in, we found out that the bed sheet wasn't clean, and since there is no room service at the hotel, we asked the front desk to send us someone to change

we opt'd out of daily room service, which i hadn't done before, but it worked for us

got to do better with the room service there was hair and stains all over the carpet and bathroom

the place was clean and room service is available upon request

no daily room service

i told the front office and the room service lady came 3 hours later she told me to step outside for 15 minutes because she can t

had to do drive through coffee thurs morning when room service did not replace my coffee cups

it was super clean and room service was phenomenal

room service sucks

didnt like that it didnt come with the room service of a hotel

but dinner was perfect room service was awesome

room service was not free and no one carried my bags to show me room location

room service minimum

parking room service

room service

didn t like how my reservation was made for 6 and the room service only left 3 towels

1. hairs in shower 2. naplins on floor 3. no room service 4. no free breakfast

no room service

also, there was no room service