the room was perfect just the parking was limited the breakfast was cereal and service was good

parking lot is way too small

in the room, sketchy parking lot -- cars with flat tires, folks sitting outside their rooms watching us unload the car,

4 cars in the parking g lot flat tires weeds growing up around them.

parking spaces are tight

we had room service, which was great value as too tired from the parks so didn't eat in the restaurants on

room service was extremely fast and good, they let us get a complimentary noon check out when asked

food and drinks at the beach club, snack bar and room service delicious

we ordered room service

eggs perfect. room service worth it. beds comfy. location super.

housekeeping was on point without me telling them i need room service but as a reminder if you planning on leaving out and you don t want your room clean

to ask for room service but mainly having to ask for more wash clothes/towels for the stay

thank you for daily room service

love that the daily room service is optional too - saves so much energy and

it was 8am on our check out day and the room service already knocked on our door to clean it.

great room service

service was incredible from the front desk to the room service

we ordered a lot from room service & they never bungled an order

the room service is a little slow, too

ordered room service on the first night and it was outstanding

room services and comfy beds

breakfast

attentive friendly breakfast was terrific great exprience hotel excellent location to universal

shuttle they advertised dod not go to and from universal studios all day, 0745-12 then again

gunshots and more gunshots in the parking lot at 10:30p on friday 7/10

no room service if you stay less than 5 days. it should reduce to 3 days.

no room service unless you pay extra

also no room service so no clean towels or room cleanup were provided and the hotel was filthy

was great the front desk clerk was very nice but the maid came at ten to and said she was doing room service then she went to the front desk and complained at 11 saying i wasn't coming out and i

needs room service in at least every 3 days

the accommodations included a wonderful breakfast and room service was prompt every

they do room service every morning

daily room service of making beds and changing towels

when we left the room service card on our door it wasn t taken care of, multiple times across several days

noisy bathroom door and air conditioner in the apartment and room service crew without mask

the room service was expensive and not that good.

we stayed for one night for horror nights and they have a themed room service menu for the event which is great when you get in late and are starving

i got in late and was glad there was 24/7 room service

room service was convenient & quick but the fries were not hot.

is perfectly central, hotel immaculate, fantastic room service with such comfortable beds

the prices for room service

room service was amazing.

from the managers to the waiters and the bar and grill to the room service

you can order room service in to go containers

wish there could have been room service for a 5 day stay

room service was excellent, all staff were polite

breakfast was amazing!!! had room service.

the room service meals were so delicious and convenient

rooms and room service very expensive. food at pool had limited options and no healthy ones.

excellent room service, friendly reception staff

room service i had to ask for towels and have pails emptied no one came to make beds or clean

room service and cleaning

rooms were very clean and room service was prompt.

it easily accommodated two adults and three young kids - 2 of them in pack n plays and there was still plenty of room

the breakfast was delicious, organized, and abundant

room service was great

pool and hot tub were great and loved the breakfast my wife liked the coffee

property - allowed for trailer parking which was good

breakfast was nice, pool was great, staff very friendly.

was incredible and the breakfast buffet was great

had to ask twice to get them to do the room service/cleaning

was average toiletries were not provided lift had stopped working response from room service was poor but maybe for the cost it was good

they have room service available everyday

because so many people like us had to leave with their pets, the hotel was gracious and waived the mandatory pet fee given the circumstances

elevator broken, and laundry room needs work.

purposely picked a hotel with room service bc we knew we would be tired from parks all day

i wasn't sure if they offered room service, that would be

don't have room service

room service came every day

there is a shuttle with limited times from this partner hotel

room service came knocking at 9:30am when check out is at 11 .

great amenities including a pool, onsite room service and bar, and refrigerator in the room

as well they offer room services as well

room service had our room clean everyday when we got back that afternoon spotless

property was beautiful everything was very neat room service came every night and clean up trash in everything nice condition the staff was ok i

overall, wouldve given it 10/10 but because of the covid19 policy of room service every third day

room service is good, nice pizza

room service wasn t exceptional

room service food was burned

room service opened my two rooms around 9am to see if we're in the room without knocking on the

the room service did not come and get the trash out of the room

room service, the staff would not let me get breakfast for my daughter unless she was there

when you call room service no one picks up

the hours of operation was perfect and the room service was excellent

disgusting ,you pay additional resort fee and ,and they tell you call or text this number for room service ,towels ,toilet paper etc

wish they could provide room service then it would have been even better

room service don't have menu

room setup and room service

food was very good but there is no actual restaurant is just a deli that serves the bar and the room service

also they didn't provide room service for the 4days, 3 night that we were there

room service, did not clean room while we where out saturday morning, had to asked for towels for

no room service

was dirty it's smell real bad had no ice on no floors no room service no one answer the phone no toilet paper no clean towels it had roaches and

place to stay , no room service we stayed 4 days ,the room was dirty under the beds havent been cleaned for months, no

the second day we didn t get room service

no wifi at all breakfast area too small and over crowded room service non-existent

that there is no room service

didn't realize that room service was provided every other day

room service didn t work either during my 3 days stay

no room service tho so that's the only bad point

no room

food wasn't great, but room service was fast and friendly

not eat breakfast i love location the room a room service and that it wasn't too far from

was not used to not having room service and we kept having to pack up our dirty towels and bring them down to get fresh ones

don't do room service unless it's requested and for a fee

the room service was another pleasant surprise daily cleaning was included, which has become quite

room service was great

there should be no charge for room service per day

daily room service in the room exceeded my expectations

friendly and helpful staff. edwin on reception and our room service lady were most efficient.

save your money on room service.

although room service was right on point and what i ordered was exquisite but i was looking for something

we ordered room service and it came in 10 mins

no one cleaned my room, room service hours ended early

would ve been an extra plus sometimes you get in don t want to go back out you can just order room service or eat at the

the room was consistently clean, and the room service was provided daily

staff everything was good room service location

was good, hotel in general was clean, the room clean, we order room service it was good, we got sick and we had to stay one more night, and since it was christmas

ordered room service which was fast, i had the cheese burger which was lovely

it was clean and nice. i love the room service and amenities.