room service was also very nice

i had room service which was fabulous

friendly staff great room service at 10pm was a great help after a long day lovely rooms

the room service menu it didn't have children menu and all the fries/ chips had some sort of sauce on

room service didn't have much selection

the lift was cute rooms bright and airy, all staff were cheerful, breakfast was lovely, room service was fab

i like that you have room service available, makes things easier for me as i'm pregnant so can relax in the room

but what made it special was that all of the staff

the way of most places car is deffinatly needed, not enough information in room as wanted to have room service but didnt have a menu ect

was no room service at the hotel which i found disappointing as it s a very large hotel and i thought

they did however provide assistance to move cases to our room room service was shambolic, with the food delivered frequently not what was ordered

we wanted to order room service but the phone wasn t replaced or fixed, so had to go to reception to order food and

room service only between same hours as restaurant which makes no sense

the following day we ordered room service at 12:30pm but we did not get our food till 2pm

like pillows, no room service after 8

the food was very good and the service they offer is great

staff were accommodating of post being delivered to the hotel, and i thought the room service was great

room service breakfast cold, forgot toast

om service on hot foods until 9

liked it all, at times it was difficult to get reception to answer when i called for room

charged for items we never recieved through room service

room service was fast and delicious.

no room service if you wanted to order to the room

liked the size of the family room and the view over the garden. liked the room service

meals very expensive for room service

i had an evening meal

room service was quick, bed was comfortable and shower was super powerful would stay here

great room service, delicious food

but there was a plug in radiator in our room

ich i was able to collect from the bar, so saving the room service tray charge

room service very quick and efficient

room service

room service food was excellent

didn't order room service but we did see a member of staff delivering it, the silver trays really did give a

evening meals are excellent and room service is very quick

suite was luxurious and room service polite and helpful

room service option

a 10 fee to extend check out by an hour. no salt and pepper on the room service tray.

room service was excellent burger was awesome

was perfect, the staff, room service, room, location and the cocktails were wonderful

the bar was fully stocked and although busy managed perfectly well to avoid waiting to order

bar service was first class all through our stay and great prices too

staff were friendly and helpful had early check in which was a bonus

very central in chester. the bar has a great band on a saturday night.

if it were not for that i properly would have been in the bar enjoyed

room service was totally hassle free & easy

room service came back as we were eating for payment

no coffee or tea in the room no shampoo or soap in the shower room service offered but no menu

a concert we didn't fancy joining the throng and with a lack of residents bar so rang down for room service

and good location but the noise from the bar areas, lack or residents bar, poor service and no room service, or so we were told , more than offset these

kewarm, sandwich done in a

i ordered room service for my evening meal and although very tasty, the portions were extremely small for the

room service was charged per person although it was one delivery

as my shoes were on the radiator i ordered room service toasted sandwiches and chips and it was pretty poor

little hotel,felt homely and loved the christmas decorations, lovely warm welcome, breakfast was

room service ended up being a game of guess what s on the menu played with the kitchen staff

room service was not good at all

actual room service not running past 6:00 on a sunday which was day of arrival , and no

told in advance that room service needed to be asked for so surprised when not done after the first night

the bar did not have any lemonade or wine glasses, we were told they had all been used for room service

dining room good, room service excellent

no room service menus in the room.

not believe in the limited room service we could not even get tea bags and milk for the room at 11pm visited reception several

over last minute, room service was great and fast

room with a lovely view, partner ordered room service and meal delivered in 15mins which also was very nice, breakfast was plenty full and

the room was lovely! huge bed! great room service! excellent quality

for both leisure and business beautiful hotel and under the current restrictions always impressed room service great food hand sanitiser everywhere beautiful area also have stayed here on numerous

food from room service was really good

room - cosy, clean and very comfortable - pillows are amazing! room service & meal was lovely!

had the mix grill on room service & it was

hotel feels very special and elegant, enjoyed the stay and the free room service was

wonderful and friendly staff, the room was exceptional and room service and all the experience was perfect

room service food was first

included continental breakfast and room service was exceptional

especially loved the room service breakfast

phone in the room didn't work had to go down to reception to ask them for room service

no phone in the room to ring for room service, hot water in the morning was lukewarm.

very tasty with option to have room service

room service breakfast was fab - staff were so so lovely and friendly

no room service at 9pm sunday evening

room service

food and room service was brilliant staff really nice booked to stay again

recommend the room service, the steak was delicious and very reasonably priced

ud83cudf78 ud83cudf54 we also had room service for our breakfast for a little extra treat to ourselves arrived for our chosen time

friendly staff, clean room,clean bathroom, spa facilities were clean and free to use ,room service was

excellent and helpful staff. nice hotel with parking.nice breakfast excellent room service.

good menu & liked that everything was available on room service,

location room service

bedside lamps on arrival, but room service quickly found us one

more room service

but the pork pie off the room service menu - the pastry was undercooked - not a traditional pork pie you would expect

room service was also wonderful

our requests, like providing a room with a bath, giving us wine glasses when we requested and room service was excellent

from the front desk to the bar staff to the fella who brought us room service

the decor was lovely and the soft furnishings very nice great very helpful staff we asked for room service and they were so fast amazing service thank you

had a fantastic 3 night stay here,we didn't want room service as we like a lie in

i like everything. the room size, decor, room service, the breakfast etc

one answered my whatsapp for room service so i had to go to the bar

room service, great choice of breakfast

breakfast was very nice and room service

room was spacious, comfy and clean. room service was fantastic too.

surcharge on my receipt for drinks in the garden room after paying by contact less and expensive room

every part of the hotel was clean and fresh smelling, room service was great only thing i'd recommend is some little salt n pepper sachets with meal

we opted for room service which came promptly and was hot and tasty

no condiments with excellent room service breakfast. salt,pepper etc

room service & staff really nice & helpful

they also have room service

rooms clean, had room service meal nice, breakfast great

room was very clean and spacious, bed very comfortable, nice hot shower, good room service, breakfast was excellent, staff very pleasant and helpful, lovely garden, good

no gluten free food available for night time room service

clean, spacious, arrival time up to 2300 and plenty of free parking.

wifi didn't reach our room, but this wasn't mentioned at check in.

friendly staff, clean & spacious room. nice location. wifi spot on... will stay here again...

staff were lovely and very helpful. food in the restaurant was fantastic! plenty of parking.

the bar garden beautiful

room service menu a little limited, but excellent quality

great room service food

room service food was abit expensive for what it was

to order room service, and was told the kitchen was too busy

room service food - we ordered pizza and chips, the pizza wasn't great which was surpirsing with

i had room service which suited me perfectly

good room service

with the view of a gravel courtyard but didn't spoil our time there, few items were missing on room service tray but a call to reception and they were delivered in minutes,

anytime requested room service request was sorted very quickly no problem when asking for assistance, all staff very

managed to request them) room service took nearly an hour, the lamp shades were all dusty and the living room section had a

we ordered room service and the food was very good

we stayed in the hotel both nights and ordered room service we were that cosy

upgraded room. excellent room service full supply of food at breakfast

room service was a lovely touch after a long day shopping

staff were friendly the room was clean and comfortable 24 h in house coffee 24 h bar 24h room service room service i needed as was attending sport event and was so good to get a food at

would liked to have had wifi in the rooms rather than having to go into the pub

wifi not great in room

there is on site parking and a lovely relaxed beer garden

parking right outside our entrance

wifi was not very strong in the room

theme of the main bar isn t a quiet place for food after work, and the lack of choice on the room service forces a decision between loud sports bar or limited choice

room service, sky television, large comfortable bed, easy access to get into liverpool, great

room service drinks menu. need more variety and options to edit mixers.

lovely and clean. friendly staff. busy bar and a nice vibe. room service and food was lovely.

of the restaurant find it had too many drinkers not suitable for families but used room

did order room service which unfortunately wasn t amazing

room service took 45mins for 2 sandwiches and there was a 5 tray charge as we couldn't order

we got room service which arrived hot and tasty all staff were really well presented and friendly and

lack of room service

not much choice on the room service menu

attentive staff & big room, room service was a nice surprise

no telephone in room to contact reception, delay on room service once ordered lack of towels

really good location and excellent staff! fab stay and great room service

comfortable bed , nice big room , fantastic room service , polite and helpfull staff, location close to the airport , carpark

have preferred some more choices on the room service menu, maybe a replication of the restaurant menu while the restaurant is open

only critique would be no information in room on room service and was travelling alone ended up having a snack instead of a dinner

room service or mini bar)

choices are expensive and very limited

have been more convenient if there was a room service for the food

no cooked breakfast and no room service

the receptionist took our car registration number and told us that we would not have to pay the parking fee

100 if not paid in 2 weeks)

additionally ,we received penalty notice for parking on -site 60

excellent location and staff attentive. also free parking.

food on room service - some of it was cold and unappetising.

room service and paid 12 for two portiins of fries that were served in a small dish and were only

welcoming and really friendly staff the rooms were very clean and the meal we got from the room service menu was good as we missed the evening meal as we were at a concert

it took along time for room service to respond and the restaurant was closed.

room service wasn t really available due to how busy it was however i can forgive that as it was

only thing was a bit unsure was a 4 extra charge for room service if ordered.

room service everyday and everything keep well stocked up

the room was great and the quality of food for room service was of a really high standard and felt the sane as i'd have got in the restaurant

had room service ordered ice cream this had completely melted by the time it arrived a minor negative

staff was fantastic, room service on point ud83dudc4f

any food to be available, so it was a pleasant surprise to discover that they do breakfast as a room service

available at time of stay to take breakfast in but was advised on arrival of this and offer of room service for both hot and cold breakfast given

room service for breakfast was a lovely touch!

need to do breakfast room service

room service cooked breakfast hot on arrival excellent

don't like self service breakfast so next time i would use room service

no room service offered

room service was top notch ud83dudc4c

room service and fridge in the room

stay was good but at night we here nooses in the room the breakfast and the room service was very good for

drinks etc

also you couldn t get hot drinks at night time from the bar area and you couldn t charge room service to your room after a certain time

ordered room service for dinner. food was delicious, prompt and service fab!

out of the pizza option from their room service menu at 11pm this service runs till 6am

lack of room service during daytime hours, and not always completed by our early evening return

only annoying thing was arriving at 10:05pm and finding out that there was no bar food and 90% of room service food is not available after 10pm

didn t like the 5 tray charge for the room service

by 9:30pm the room service only had pizzas left. the menu didn't work on the qr code either.

room service charges 5 per tray so i decided not to order any

staff excellent, excellent breakfast great choice, room

the room service menu didn't work

i also appreciated the room service team for their prompt service and attention to detail

room service and extra bits for the mini bar were available at an extra cost

were very tidy and included everything you will need even for just a couple nights,i tried out room service and it was very quickly delivered with a smile

lovely rooms & the room service was fab

morning room service n check out time

we got a bit confused about room service times and ended up trying to order five minutes

room service in morning was rude tho but everything was good

staff were very helpful, the rooms were beautifully presented, the location was spot on and the room service was what you need

although the hotel does not have a restaurant or room service there are plenty of great places to eat on the

great room service from the restaurant !

we had a room service meal from the 1931 menu - very prompt and delicious

staff, great facilities, room service on point and bed was super comfy

we also had room service for dinner which was delicious

really picky - breakfast