to order room service, and was told the kitchen was too busy

slight hiccup if being picky was ordered fries on room service however when they arrived they were parmesan and truffle fries which wasn t stated

the spa and restaurant weren't open due to covid, but the room service food was excellent

great room service food

unfortunately i thought the room service menu was a little restricted with the choice, especially for myself as i have dietary

room service, sky television, large comfortable bed, easy access to get into liverpool, great

theme of the main bar isn t a quiet place for food after work, and the lack of choice on the room service forces a decision between loud sports bar or limited choice

of the restaurant find it had too many drinkers not suitable for families but used room

room service finishes far to early, wanted a midnight snack!

no room service after 10 but absoloutely amazing stay

staff were incredibly helpful, we arrived extremely late and they opened the bar just for us

the fee wifi was hopeless

location lovely gardens, bar food and lovely welcoming staff

staff are all lovely and helpful. rooms immaculate garden and bar are too

food was good, service excellent, beds comfy, bathroom modern, plentiful parking, lovely garden

room with a lovely view, partner ordered room service and meal delivered in 15mins which also was very nice, breakfast was plenty full and

dining room good, room service excellent

tray charge for room service was a little steep compared to other places i have stayed

no room service menus in the room.

over last minute, room service was great and fast

good location, mostly great staff, excellent room service.

the beds where comfortable and room service great

to and from room between theee pm and ten pm there were room service trays and rubbish left lying outside rooms

room service and the breakfast was plentiful. spa area and facilities were excellent.

location, great health club, great room, lovely friendly staff, great freshly prepared room service

great breakfast, close parking, fast room service etc

small matter was that room service came in our room without knocking and while we were still in bed

welcoming and really friendly staff the rooms were very clean and the meal we got from the room service menu was good as we missed the evening meal as we were at a concert

overpriced breakfast's and room service! quality of food wasn't worth the money!!

3 surcharge for room service

room service available added 6 per tray added

had room service ordered ice cream this had completely melted by the time it arrived a minor negative

chicken i ordered

it was very clean and the room was massive and the bed was so comfy. room service was excellent,

much so that he didn't want to leave the room, so we cancelled our restaurant booking and ordered room service, which was delicious

as the hotel doesn't have a proper restaurant or room service, evening meals are just simple bar food that the guest had to collect and then carry

menu very limited no room service no pool

stay was good but at night we here nooses in the room the breakfast and the room service was very good for

considering the price paid, no room service, not enough facilities

no room service offered

out of the pizza option from their room service menu at 11pm this service runs till 6am

also you couldn t get hot drinks at night time from the bar area and you couldn t charge room service to your room after a certain time

ordered room service for dinner. food was delicious, prompt and service fab!

clean facilities and room service was great, they do amazing pizza

drinks etc

waiting for room service; we were told by staff that the food order would take 1 hour which shouldn t happen

staff excellent, excellent breakfast great choice, room

by 9:30pm the room service only had pizzas left. the menu didn't work on the qr code either.

room service charges 5 per tray so i decided not to order any

the room service & breakfast was excellent & they allowed us a late check out without a great deal of

room service for breakfast was a lovely touch!

available at time of stay to take breakfast in but was advised on arrival of this and offer of room service for both hot and cold breakfast given

any food to be available, so it was a pleasant surprise to discover that they do breakfast as a room service

room service cooked breakfast hot on arrival excellent

need to do breakfast room service

room service available (we didn't use it) all public areas clean and in working order (-)restaurant and room service is a very limited menu (-)room service phone was out of action (*) room service available with very limited choice but fair prices (-)menu limited in resturant and room service but plenty of restaurants within easy reach (-)restaurant and bar were not open and the room service qr code didn't work (+) no room service but not a problem you ask staff and they get you it (-) room service was advertised everywhere but unavailable, which didn't effect my stay as i had no (-) stayed 3 nights and we were advised there would be no room service during our stay, linen change would be (-)are signs everywhere in the hotel stating that they do room service (no time limit stated)

has a tv, a large cupboard to hang your coats and place your luggage and free wifi

big room with doubled bed, big desk to work from and wifi was good so i could work too

no facilities for breakfast but lots of places and supermarkets around

although, no dining room now for breakfast, but not a great problem with so many cafes nearby

the team are putting all their effort for the customers both in restaurant and the room service

lovely rooms & the room service was fab

oks very inviting) and room service

i also appreciated the room service team for their prompt service and attention to detail

room design, room service, and staff

we loved the room service too

i liked the large tv, i liked the room service

room service finished at 10 pm. midnight would have been better for us.

if i'm told the bar area is closed and it's room service only

there was no water in the room, and no phone so we can call reception or room service

excellent location and staff attentive. also free parking.

the receptionist took our car registration number and told us that we would not have to pay the parking fee

additionally ,we received penalty notice for parking on -site 60

100 if not paid in 2 weeks)

room service

our stay staff were really nice and helpful room service breakfast was excellent

room service excellent

room service breakfast arrived ahead of time both mornings, 1st one caught me but expected the

brilliant room service and a very friendly door man with a top hat that made the effort to talk and interact

we had room service breakfast which was delicious and very filling , looking forward to our next stay

of the rooms, really good shower, comfortable bed friendly staff, free room service for breakfast

well equipped, clean and spacious great view from room lifts to make access to rooms easier room service breakfast was delicious mini bar average prices for mini

breakfast was very fresh and loved the free room service to our suite

and bars nearby,breakfast was very good value and a choice between continental or english,and room service was free so nice to have it in comfort in the

extremely accommodating with late night room service and great

comfort with large window overlooking the docks area good choice in the restaurant for room service & buffet

were really accommodating and friendly hotel was very clean room service was great room with the mersey side view was

great staff attitude, great room service, rooms spotless all round great vibe and experience.

also room service excellent had a late evening after seeing a concert, our reason for the visit, fame

room service in morning was rude tho but everything was good

room service was slow, ended up cancelling

although the hotel does not have a restaurant or room service there are plenty of great places to eat on the

staff were very helpful, the rooms were beautifully presented, the location was spot on and the room service was what you need

we got a bit confused about room service times and ended up trying to order five minutes

decor cocktails room service location staff

5 for around 8 chips on room service!

bed was fabulous and room service was great river view was romantic

bed was so comfy,room service was even better

huge bed great room service

we stopped for two nights yet we didn't have room service to make bed or have clean towels

we ordered room service for the first time, it was delicious, presented lovely and it arrived quickly with a

room service was excellent the staff were so friendly loved our stay thank you.

24hr room service, sandwiches were amazing

the room service was so yum too

great service from staffs all the way from reception, restaurant and room service

marco pierre white menu on room service

hiccup was that my room telephone didn't work which made ordering room service a bit of an issue

fantastic staff and breakfast, room service thai curry was also nice.

friendly welcome by dave , room service food was excellent and breakfast was also very good

staff, great facilities, room service on point and bed was super comfy

also the 24 hour room service we went out

ich we had delieverd as room service) could of been a little better - small things, like butter to go with the toast,

tea/coffee facilities/room service if you needed it and breakfast in bed if you wanted it

we also had room service for dinner which was delicious

building nice stained glass window on the staircase, the staff were exceptionally helpful, room service was fine, the rooms have very high ceilings which gives the room a nice feel, the

ordered off the menu to have in room and wasnt charged room service, definite plus

building itself is a lovely building along with friendly helpful staff and quick room service, would definitely

room service never refiled the shampoo and conditioner dispensers even after i asked

there was no option to order room service breakfast

wish when room service came they changed the bedding as it was dirty

breakfast we had room service and brilliant for 5 service charge everything was warm and very good

rooms are spacious & comfortable and breakfast room service is plentiful

there was no room service menu

a stain) instead they used the old

central location and very obliging friendly staff room service, towels milk, wateretc excellent.

loved the bunk bed alcoves for the kids. decor of room was lovely. all very clean.

there were colour led lights in the room that you could change so could be fun for someone with kids

wifi was also good

clean and perfect room for 2 adults and 2 children kids loved the bunk beds and room very

got an early check in which was a bonus

clean twin rooms and good size kitchen and lounge

everything about the apartment, really clean, comfy beds, stylish kitchen and living room, everything you need and want for a self catering apartment, iron,

wifi kept disconnecting

rang prior to arrival to ask for early check in and were very accommodating

no room service after 9pm

room service for drinks and bathroom had some mould around bath so the bathrooms could do with an

phone in room, no room service

room service a1 every day

information in the room about room service, how to contact reception

the price of water on room service.

room service was only a phone call away

room service food excellent wedding buffet excellent

not big enough as me and my daughter r plus size ladies and would have been nice for menu for room service was the the room also the room we had was hard to find also out of the way so was

was overcharged on final bill by someone else s room service, staff rectified

no room service which would of been a bonus for us to order for a snack on arrival and before bed

no daily room service.check in process is too long with queues building up.

doors wall's skirting boards extra need replacing or painting room service should be done

there wasn t any room service

we paid for late checkout at 1pm and room service came knocking at our door at 10.30

location, nice comfortable bed, big room, good room service

location perfect, room service good

wifi requires you to re-connect and re-enter password every day. it is a minor thing.

wifi and tv reception weak.

enabled early check in/bag drop - thank you

no food served after 9.30! only room service

confusion over what was available from room service and cost

breakfast was lovely and the bar was relaxing and room service was great value for money

was just a very lovely hotel, room service very fast, spa really good

rooms and very helpful and friendly staff at reception, in dining room and the room service

for that price and i wouldn t have had to give them a 50 deposit to order a salad from room

location, breakfast and room service

hotel to stay overnight for post op check up 8am staff brilliant and even had a meal delivered room service , food great

no room service

location. room service

fickle i know but no toast or fruit on the breakfast room service menu

fresh mugs and glasses were not given for our 2 night stay. no room service menus in the room.

ordered room service

i could possibly point out anything wrong with the hotel as it s amazing, however maybe the room service food could be slightly better improved as we received toasties that we could not

room service wasn't well organised

was told go to the room and order room service

friendly staff, good room service provided

smoke alarm at 7:30 am, no room service or telephones in rooms - overall somewhat run down

dirty sides no room service, breakfast was shocking no veggie options, staff rude

all ways amazing when we stay here kids loved it this time too

staff were great very friendly had room service for 2 am snack and breakfast in bed which were both excellent and staff went above and

liverpool lime street station and great views, the staff were super professional and helpful, room service was quick and really good quality

service was immaculate throughout from reception desk through the room service

was excellent, room was very clean and tidy, the bed was extremely comfortable and the room service very good, also reception very polite and helpful, will definitely be going back

room service food of excellent

i ordered a room service steak and unfortunately, it was as tough as a boot

absolutely spotless. lovely, helpful, friendly staff, great room service and free parking.

limited choice on room service menu. when alone and working away i have my meals in my room.

actually think of anything, maybe just that, it's 24hr room service but they do a very limited choice after 11

room service was brilliant,the food we ordered arrived hot and it was delicious

i had to take our wet towels to the laundry room myself

plus plenty of free car parking and free wifi

had to take own towels to laundry and get fresh ones,to say least dodgy activity out back of guest house and inside on final

people who work there are nice and friendly and welcoming plenty of parking location good plenty of shops and

were thick and plentiful

room service was very limited and expensive but on a par with most hotels, so i didn't expect

room service excellent

24 hour room service

room service, again really good

us that there is a large group booking taking over entire restaurant, i was only allowed room service meal which i had to collect from restaurant