food is a bit pricey when you order via room service out of the fixed price menu

was not told this beforehand , was expecting a nice breakfast in the dining room or room service if confined due to covid

due to traffic i arrived late, had to cancel my dining reservation as the restaurant/room service was due to close

absolutely everything was very good, apart from the wifi.

hotel was lovely, our room was clean and spacious, the staff were friendly and the breakfast was of a good quality

easy parking and location to all areas of interest make this a great location with access to all major

our room was on the front and had a sea view

off i think his name is) is really friendly, and on hand for

was spotless, and just so easy with check in and parking

they have a bar and a wedding/conference venue facility at the back of the hotel, which i'd not seen upon

the hotel is very spacious plenty of parking

clean, well maintained, good location, bed comfortable, friendly staff, good parking.

no air con . bar didnt sell snacks

easy to find and plenty of free parking

nonsense , great restaurant and bar , rooms have a bath and the staff are there if you need them

perhaps a telephone for room service in the room would be nice.

it was a good comfortable room with a great view. room service was very goos.

really good room service in the evening

great mushrooms and hash browns - room service on the house

we were disturbed lots during the night with staff delivering room service to the guests opposite

great room service breakfast and excellent restaurant

our bedroom was exceptional and we were given privacy and benefited from efficient room service

ud83dude0d the room was clean & comforable, the added bonus of room service & breakfast to the room was perfect for a relaxing sunday morning & again the

rooms are beautiful. big in size . room service is great.

we were able to get pizzas on room service which worked well

i had to stay in my room as i could not get up & down the stairs again, so ordered room service

parking for free

the bar was nice we had a few drinks before we went to our party it s such a lovely setting so well

let down by less than high speed wifi

good breakfast, good wifi

instead so no manor issue but would of been nice as we both hate eating in bed when it came to room service

was a room service option but no way to actually order this apart from go to reception

not informed of breakfast times & how a tab would need to be opened to order room service, so had to go to hotel bar to

would be nice if there was room service or something

we had a meal delivered by room service

rooms ud83dudc4c friendly staff, everything you need with room service

room service was a bit delayed as we put plates out and it stayed out almost all day

have been good to know that there is no access to even room service alcohol later in the night

clean and tidy, facilities and room service menu was great

the room service prices were a little on the pricey side

really nice very clean and warm so cosy and did not expect room service second mornings we had only booked for 2 nights, every staff member we met in hotel

food excellent considering the conditions , all room service for public safety.

all was good, room was a fair walk away, didn t know if there was any room service options

son not a great sleep shower was hard to control speed and temperature would be great to have room service for

hotel room s decor seemed a little dated,there was no room service phone

food lovely and room service very good

the room service options after 10pm

room service, me and my partner were getting changed n they knocked on the door n just walked in,

room service was very fast and the food was impeccable will defiantly be staying there

of an issue with an account not being set up for our room so the room service order had to go on another room which caused a bit confusion but other than that

room service finished a little early at 8pm.

the human breakfast was fabulous ,we had evening meal via room service which was so relaxing after a fullday sightseeing we had everything we needed,highly

the room service was

service and social distancing was followed really well room service for breakfast and tea was fantastic quality and

didnt use room service but house keeping were great, nothing too much trouble and very friendly

room service

hidden charges for room service

great room service including full english breakfast in bed

ich you dont find out about until check out)

lovely suite with beautiful views of sea and cliffs affordable room service meals

room service was prompt, and the food quality exceeded expectations

i stayed there for 2 nights and was disappointed there wasnt a room service to top up amenities and refreshments

no room service at all for the entire week etc etc

liked the location. rooms. breakfast and staff were very very pleasant

nice friendly staff very helpfull good reception area bar and dinning area very clean hotel

the bar was super, and the locals were friendly

the meals were excellent, great breakfast, staff friendly, cute little bar to enjoy and relax in after a day of sightseeing

in spite of no dedicated parking, there's always a place to park on the adjacent road

parking a little more restricted than described

i loved that the bar was open and available for us to sit in, even with a small toddler

room service wasnt possible to order from room while relaxing in night wear due to an automated bot

was no room service or literature of any kind about the local area and places to visit or things to do

staff braying the door screaming room service even after i told them it was fine, i d had a late check in and didn t need clean

asked for room service which was advertised but not given

the daily room service was very good and efficient

centrally located, great staff, cheap bar downstairs

reception and bar staff were good

room service was quick

room service trays were left outside other rooms in the corridor for hours which smelt bad and gave

building, excellent rooms, extremely helpful staff and great room service out of hours

i ordered a room service salad from the restaurant which was excellent but

and we had to request more tubs of milk on three occasions for the room, just a couple left by room service,

their prices up because it was graduation week and no real room service options for an early start - would expect

central location. all the staff we met friendly and helpful. room service was good.

super comfy bed. healthy choices in room service menu

central to durham and great room service

the pizzas we got from room service were excellent

we ordered room service and the fish was just batter

food was very poor, they ran out of food at breakfast every morning of our stay we got room service and the food was cold when it

property had cracked sink, walls were dirty, the room service phone had no answer, the food was descent however there were no condiments like catch

we arrived shortly before 10pm and, although the bar was open, the room service for food had already closed for the day

starbucks on site and room service

staff all lovely, good options for late room service

the fact that they also have a very good room service menu is definitely a plus

we like to have room service for breakfast it beats getting up and going down, stairs in the morning you can relax

spacious & well appointed room room service meal was great value on site parking & midday check out real

staff were all really friendly and room service came so quickly

50 room service charge for a large tonic water was

as i travelled alone an option for room service for meals would have been nice.

we were asked if we want any room service, newspapers or a wake up call

acomodation of dietary requirements and the room service

didn’t like the fact that there was a kids party on when we were in bar having a quite drink trying to any way and kids running back and

erratic room service

do offer room service and the rooms are clean

were unable to book breakfast in the restaurant but were offered the chance to have room service

staff were wonderful. breakfast was amazing.

welcome, lovely big room, and excellent breakfast

checking out) but let this ride due to everything else being great

the room service wasn t great. they got the order slightly wrong and food was very dry.

ordered room service which came quite burnt, but we hadn't eaten all day so didn't bother to complain

food, both room service and breakfast

as due to staying there for work during lockdown everything was closed however they did offer room service for breakfast and evening meals

the room service was amazing

it was clean was room service very good even over xmas period - overall perfect for

noisy , no room service for breakfast

i had to buy one of each pack of crisps and the staff took an order for room service from the adjoining bar/ reateraunt and 35 mins later told sorry we aren't doing food

quality and also late room service

everything!! no room service, extortionate prices! seriously not worth the money at all!!!

location important adjoining bar, bar food room service ok

room service did not change our used towels and checking in took 30 minutes because they didn't

clean, comfortable, very friendly and helpful staff, easy to find and parking was easy

quiet and comfortable room. lots of parking. decent breakfast.

they were great with the kids and were generally very flexible and helpful

an old tv that did not work and no wifi

was lovley and comfortable, kids loved it

contrary to information on booking, no wifi

information given on check in ie breakfast, wifi, covid 19

there was a 3 charge for room service from the restaurant and payment had to be made in person

the phone in the room did not work either so was un able to order room

horrible pillows. no phone in room for room service

resolved this by

needed hoovering and room service knocked on at 9am when we had till 11am to check out

bar closing 10 pm no room service after 9.30 pm

all staff where so friendly and our room was beautiful big comfy bed, room service was delicious and the spa/swimming pool was brilliant sitting in the jacuzzi in the

room service menu badly needs updating with agreement of

sea view room, incredibly clean, excellent staff, delicious room service breakfast on time

due to covid restrictions there was no room service so towels etc not changed or bed made daily but understand why

a fridge in the room and room service would be good

no food after 9pm and no room service.

only thing would be room service an maybe later drinks for residents

if they did room service, this place would be fantastic, but at the moment, they don t.

also no phone in room to order room service but was a

the room service meal was hot and very tasty

rns out it s 0 for reception)

om service)

no lift for heavy suitcase, room service menu limited and breakfast person was unwelcoming and very abrupt did not offer me

all was going fantastically, the room service was what i expected

there was no toilet brush in our room and no room service for our two-day stay

owing to covd there was no room service during our 3 day stay so you had what was there and could ask staff for more towels

we ordered room service on the night which was quick to arrive and the food was amazing

we stayed on the rhubarb gin and then when we retired to our room we used room service so fast

was good and well priced, however i think the bar is a little overpriced and the room service charge of 3