lovely stay at the western house, rooms are very comfortable with everything you need, excellent room service breakfast,will certainly

room service removed it next morning but did not replace it

room service was on point and staff were lovely

staff and the food we received for room service on the evening of our stay was excellent, the room was large and very clean

room service was excellent as needed to work so didn't want to go down and eat

brilliant bath, room was extremely spacious, room service, breakfast (poached eggs are spot on) free upgrade to honeymoon suite for my (-)have been nice to have more options at the bar, its quite dated as with whats on offer, also room service through the night is (+) warm welcome at reception and the room service club sandwich was excellent (+)room service was really good

wifi was a bit weak

jordan in the bar was very professional and interesting with regards to the local area

friendly staff, plenty of parking, excellent restaurant, in walking distance from town center

shower was rather weak, and an explanation as to how breakfast was to be served would have been nice to know on the first morning

loved the sea view and the pool n gym n sauna it was lovely we had room service they brought our breakfast up both days it was my birthday and they sent a we card up

to help myself to fresh towels as room service was a little late in the day

no place to eat in room for room service

no phone in the room so no room service

secondly room service in the morning was poor the bedding wasn t changed, bed looked like it was done by a

the bar service was very slow

the bar staff at night in particular a young girl was quite rude

hotel and gardens, meals in restaurant excellent, comfortable bar area and very friendly

bar prices were hood and all staff were friendly

when i told them that i had an early flight and would not need a breakfast

breakfast was great with variety to choose from

breakfast is ordered on the previous evening and the hot serving exceptional and plentiful

room was lovely. staff all very friendly. breakfast very tasty as was dinner at night.

room was 1st class, clean and comfortable, breakfast was also very good ud83dudc4d

due to pandemic the restaurant wasnt open but room service was of 5 star restaurant quality and very well presented

the two girls did a fantastic job running the bar and restaurant as well as attending to all other guest's requests

we asked for a late check out, and despite having to alter their booked rooms for that day, they done it, without

has a nice bar and restaurant

staff were helpful and friendly and you get a late check out which is helpful

beds could have been more comfortable and the room service menu had a mid print but don t let this put you off

also, we tried to order off the night menu for room service due to us arriving back late and were told that sticky toffee pudding or ice cream

able to have an evening meal on our lat night, food in bar stopped at 5pm - not communicated, room service stopped at 9pm - not communicated

our phone wasn t working in our room and we had no welcome information or room service information to hand

also we had to be out the room by 11 am so didn t appreciate the door getting knocked on by room service at 9:30 as we had a terrible sleep

great choice for evening meals, room service and breakfast and the quality of the ingredient obviously very high

also on reading up on the hotel it said they served room service but that wasn t available , room had recently been painted and really strong paint

woukd have liked 2 chairs and a small table in room as they offer room service menu

over the space of a few hours and i eventually had to walk downstairs to the reception to get room service but that was the only issue, nothing major

room service was very efficient

have preferred a breakfast card rather than having to phone down to order room service

30pm and there was no room service but otherwise i had a very pleasant stay

then promised room service menu wasn't in room

car parking sumptuously appointed bedrooms snd bathrooms bar and dining room service was excellent , as was the breakfast

hotel was in middle of a town but quiet and good parking,, breakfast was really good and helpful with glutten

had room service food which was very good.

staff dealing with room service were kind & helpful

room service was fast and good value

the restaurant closed at 8pm on a sunday as was later than planned, brochure in the room said room service till 9pm, so tried calling down but said that finished at 8pm as well

24 hour room service

exceptional room service

room service charge and charge for using the gym/spa for hotel guests

room service was excellent with very tasty and fairly priced food

room service people quieter.

50 for a room service tray charge is pretty steep

i had room service both evenings and had a choice from the full menu

would highly recommend very friendly staff met all our requirements including late night room service we will definitely be using again for future business

the fact that room service is not a problem at all and is with you very promptly

and room service and bar service were all excellent

room service excellent if and when we required

hot food for room service cut off point could be a bit later than 9

on the first night i asked for room service after an horrendous journey due to the flooding

can't add room service to your bill.

dinner and breakfast was good... food was lovely .. room service 24 hrs.

room service was expensive ie burger and a toastie 4 soft drinks 36

have wifi password in the room

ere we were confined to), but in the bar was neither

wifi a bit patchy. on street parking

lovely host, great location and really good breakfast. would definitely stay again.

wifi a bit patchy. on street parking

warm welcome, very comfortable beds and pleasant room, good breakfast, lovely location/town.

breakfast was lovely

t safe) parking

location and parking good

breakfast was tasty and there is plenty of on road parking outside the hotel

my husband and adult sons enjoyed the bar downstairs just as much

lovely bar in the hotel as well

easy parking on road outside the hotel

staff were excellent , cocktail bar was super with plenty drink choices

on street parking could have been more secure.