i ordered room service

ich was not made readily visible, despite it being listed on the website), and i

managed to get room service for dinner which was great and i didnt need to leave my dog alone in the room

cosy room good room service

room service is hit and miss

although it was supposed to have a restaurant with room service, when i asked i was told that they don't have a restaurant on a sunday

didn t use the restaurant but enjoyed a pizza in our room from room service, thoroughly enjoyed our stay

advised there was room service, which was a lie

beds uncomfortable and no room service option available

room service wasn t available on the bank holiday sunday.

a very short stay over for early bird flight but inder on reception was totally lovely, and room service

50 room service tray fee, a bit excessive

to order room service rang on and off for half hour, then tried reception and housekeeping but neither lines

couldn t pay for our drinks as the card reader had been taken with waiter delivering room

location, restaurant, room service

room service would have been lovely

room service was excellent, hotel was in a good, central location for the beach and the town

, was not happy with room service stayed 7 days , had to ask every day for tea sugar milk , towels and rooms service had

no room service, we ran out of toilet rolls but reception were helpful in this

we had a knock on the door at 10am by room service to change over room

as they are taking every precaution due to covid, breakfast was room service only or in the garden

any as you have to book a time

room service was excellent, meals were delicious and piping hot and quickly delivered

we have stayed in many hotels in w/s/m but this hotel ticked every box for us including room service which a lot of them do not offer and they are so

to eat breakfast in bedroom-room service only-restaurant closed due to covid

the dining room service again was very good and the

sandwich from room service, evening dinner was very good, breakfast excellent

room service were exceptional, prompt and very quick

room service was good and service was quick

the dining room service was exceptional - as was the food

good sized room. quiet. nice elemis products in shower. room service each day.

couldnt get the phone to work when i tried to call down to reception for room

check out was at 11am, however room service knocked the door at 10

wifi not working, affected ability to work. bed very high

clean hotel, room was comfortable nice view from our room, breakfast bar was good, small breakfast but good, not overloaded with unnecessary items

we enjoyed an evening meal and room service which were both lovely

enjoyed very good room service too which was delivered quickly, fresh and hot

were very impressed by all the staff without exception and by the quality of the food provided by room service

breakfast was great on both days and room service was very nice

courteous and attentive throughout our short stay, including reception and dining room room

offered room service

great room service. very comfortable stay.

stayed for 2 nights and room service needs a big improvement

room service on the friday night due to large parties in the restaurant for dinner

room service evening meal was very good, although only the lunch menu was available for choice

room service served later than 09.00pm. check out at 12.00pm instead of 11.00am.

room service was excellent, the staff friendly and helpful

good breakfast with room service. comfy bed and nice room

room service availability after hours.

also room service food arrived cold

the breakfast was great, we got room service which was a nice additional option to have

stayed on our wedding night, room service and food was delicious

from the fantastic greeting from miranda at the door to room service in the mornings

the bed was so comfortable and the room service breakfast was excellent

breakfast was delcious and we were able to change to room service

mini bar, room service

room service also it is more a boarding house not a hotel which they only focus on the club racks

if there were 2 of us staying there) excellent amenities, tea coffee fruit and biscuits

also tried to contact room service a few times throgh their online platform but nobody responded

the app doesn t work also for ordering room service

fridge in room and room service

room service for 5 days

room service was non existent

put sign out for room service but not done

room service was zero

room service and restaurant food was challenging to order and have out of conventional supper hrs ( (+) didn't eat in the restaurant as there was a function on but room service was quick and good (+) room service was excellent (+) unfortunately the restaurant was closed for a private function, but i had food via room service and it was lovely (-)lack of room service, but was around 9pm when tried ordering. (+) everything was clean and great service from the staff, room service breakfast was excellent (-)myself to room service breakfast (*) ordered room service and didn t get what i ordered but ate anyway ud83eudd23 would definitely return (-) i couldn't walk far so room service was the next option

excellent wifi

beautiful building, bar area, location and staff

was a noisy bar over the square that didn t close until around midnight

wifi could have been better

second day, minimal room service and bed not made considering full rate price had been paid for 2 nights

was a bit gross when going to bed

t really late, maybe 11pm) to see that guests had put their room service food out in the corridor to be collected and you were still walking past the same

room service would be great but fab you can order in the bar and take to room

for room service i come away for break not to clean my room there come round asking what i have run out

room service was not as advertised

the sarcastic room service lady

restaurant didn't cater for toddler refused to give us a snack and room service for the wedding party was exceptionally poor especially given the money that was spent

nice big room with bath, large tv, comfy bed and room service.

room service breakfast could have been better considering the price

friendly staff, excellent view and tio too room service!

room service available also with small selection on 24hr which was enough

room service

room was amazing, room service was amazing

perhaps more choice of coffee in the room and extended room service menu

there wasn t any phone in the room and the qr code for room service didn t work

room service is available and great if you manage it, when you scan the qr code for the menu it

room service was

some vegetables with my dinner and there were no options, however the food was top class and room service provided

lovely welcome, great room service and comfortable upgraded room

room service excellent

room service menu not that special & a bit expensive for what was offered and what it tasted like

quick service for room service and bringing baby cot

ly realised after seeing plates etc outside the doors) but this is entirely on me

the charge for the tray to room service

we ordered the room service and it was delicious

nothing really. the only slight negative was room service as the food was not at all warm

staff were all great and the room service i ordered was delicious too

room service menu was pretty poor

interesting and helpful staff on front desk and room service

the bed was comfy and the bathroom and room service was great. very good locaton to eat out.

the only other down side was that they weren t offering the light bites on the room service, so we didn t have tea

however, the room service menu had a minimal selection of items, this would also include the breakfast order for

spa and room service was amazing

also there was a mistake made with our room service and a service charge was still added

they had a gas fault while we were there and menus and room service were severely restricted

receptionist very helpful and room service and quality of food very

breakfast was delicious and arrived as room service due to the refurbishment

appreciated the added treats in room, no room service charge and breakfast was delicious

we didn't use the honesty bar or room service but it was great that this could have been an option if we needed it

room service left dirty plates outside of room for two days

om people s room service) which weren t promptly cleared

down, pool at dylans closed, jacuzzi in ladies changing room not working aswell as in main pool, room service banging our door at midnight, we didn't order room service, woke us up and scared my

at the end of the corridor there were trolleys with dirty trays

club, the pool and jacuzzi were amazing, beds so comfy, clean with all amenities required, we had room service and i have to say the steak was the best i've ever had

pay for parking and room service charge of 5!!!

room service took over 45 mins to arrive

the room / bed shower was very good. room service was quick. the food was top class.

gym only open for limited hours. the walk to icc was complicated. very expensive.

good choice breakfast menu

room service available up until late easy check

brilliant room service. staff very polite and friendly. highly recommended

had room service for dinner- arrived promptly , was hot and a great steak

excellent staff, great rooms, nice room service breakfast

we had room service for supper which delicious and so easy to order using the qr code in the room

the options for room service and travel essentials on request is exceptional

ordered room service

i could not get food from the restaurant or even a sandwich from room service as the kitchen was closed

there were no robes in our room and room service was very expensive

ordered a room service and specifically mentioned not to do it in my absence but the room service team

reception staff were friendly and efficient room service staff were pleasant and good

*easy check in process *room was spacious, clean and tidy *big, comfy bed *access to 24h gym *24h room service + wake up call

clearer that by hanging sign on door i was actually ordering room service breakfast at 5 per tray rather than that you wanted advance notice of our breakfast

great location, friendly helpful staff, 24 hr room service

more vegan options for room service

personal touch, efficient. massive room. 24/7 room service

the room service/food was exceptional i enjoyed every meal i got

from arrival, parking, food, room services and perfect everything

room service had good selection, and the breakfast was very good

great accommodation and room service excellent.

room service expensive but understandable

room service was great

on where there was no room service provided whilst there it would of been better if there was a bit more coffee and tea

lack of room service, breakfast was expensive

and, bonus, room service was so yummy

tried to call room service at 00:20 and there was no answer, no information in the room from what i could find

room service hours only when the bar is open and rather expensive, which was a bit of a letdown

super kind receptionists, good location , lovely room, comfy bed , great food and room service .

the facilities were endless, there's a gym for guests, a restaurant, a bar and room service

room service dinner could have been hotter and more cutlery should have been sent for each course

great bar and cafe, cocktails and brunch in the morning were perfect

the bedsheets, bath, toiletries and mini bar - all the little touches of a 5* hotel in a cosier and more unique accommodation

nice bar on the ground floor

fabulous bedroom, bar and restaurant. would recommend staying here. best hotel in bristol

bar and staff are amazing, fantastic decor, great vibes and really friendly staff

om service and breakfast)

loved the room service

the staff and the room service.

and came back to th hotel after being discharged the staff let us order from the main menu as room service because i didn't feel well enough to go into the restaurant

problem really was 2 portions of inedible room service chips

fantastic friendly staff, lots of comforts, best shower ever, fantastic room service

nothing really - apart from the 6 charge for room service

the food delivered to us by room service was really nice however a bit over priced

we ordered room service and the food was fantastic and staff lovely

beautiful room and the breakfast room service was lovely.

i had a fabulous stay at the hotel. room service was exceptional, all staff truly superb.

room service, selection of food, the view from the hotel lobby and room, variety of musical

room service took 3 hours, but they made up for this by not charging me for my parking

i really like the room service. i could order late dinner and it was delicious

bed so comfy very clean room breakfast choice lovely and staff very helpful

seemed like a nice place

loved natural soap bar lovely smell and liquid dispensers

i had to say something, i would say the television channel selection is a little limited, but the wifi is great and strong

private parking. air con. decent shower. good sized rooms. beer garden.

no room service or availability of snacks after 8

hotel the room was absoluletly beutiful and breakeast fantastic 16 for dinner in private dining room service and quality 10/10 really good value for the

excellent room service for breakfast - ordered one day and arrived both mornings of the stay

got room service instead, though, which was fast and easy

menu in the room which i tied to order from, and i couldn t get through to reception to order room service, it was a very busy time due to it being caerleon festival weekend