although it was supposed to have a restaurant with room service, when i asked i was told that they don't have a restaurant on a sunday

didn t use the restaurant but enjoyed a pizza in our room from room service, thoroughly enjoyed our stay

beds uncomfortable and no room service option available

advised there was room service, which was a lie

phone was not working, used my mobile to call reception & room service

the bed was so comfortable and the room service breakfast was excellent

the breakfast was great, we got room service which was a nice additional option to have

room service was exactly at the allocated time on our request form

was brilliant top floor lovely view had room service breakfast in the bay window

breakfast was delcious and we were able to change to room service

courteous and attentive throughout our short stay, including reception and dining room room

room a bit small. quite dark lighting. no room service after 9.30pm

enjoyed very good room service too which was delivered quickly, fresh and hot

all the staff were lovely and helpful always, especially with our room service requests

the room service was quick and food served was excellent

room service on the friday night due to large parties in the restaurant for dinner

offered room service

stayed for 2 nights and room service needs a big improvement

the minibar was a very curious selection and there was only one tea bag in the in-room service

room service did not come with a tray.

daily room service didn t replace the cup and water glasses

room service served later than 09.00pm. check out at 12.00pm instead of 11.00am.

room service wasn t available at the time so having a fridge would have been really

room service was excellent, the staff friendly and helpful

good breakfast with room service. comfy bed and nice room

if there were 2 of us staying there) excellent amenities, tea coffee fruit and biscuits

the room phone would not work and had to ring up the hotel on my phone to get some room

room service quick and good

also tried to contact room service a few times throgh their online platform but nobody responded

room service was excellent

put sign out for room service but not done

fridge in room and room service

room service was zero

room service was non existent

no room service so no tea or coffee replenished no clean towels and we had to ask for tiolet

facilities, quick easy check in, plenty of parking, comfy beds, quiet rooms

comfortable bedrooms spacious bar pleasant staff

private parking. air con. decent shower. good sized rooms. beer garden.

loved natural soap bar lovely smell and liquid dispensers

excellent rooms and customer service. very good restaurant both breakfast time and in the evy

also did room service if required

clean tidy rooms, decent price, easy access into town. great selection in bar downstairs .

wifi was paid for, not free. expensive for a room with a separate bathroom and no breakfast.

parking on site

room was big, the bed was comfy, the bar was great with a variety of craft ales and it was in a perfect location for work

room service and restaurant food was challenging to order and have out of conventional supper hrs ( (+) didn't eat in the restaurant as there was a function on but room service was quick and good (+) room service was excellent (+) unfortunately the restaurant was closed for a private function, but i had food via room service and it was lovely (-)lack of room service, but was around 9pm when tried ordering. (+) everything was clean and great service from the staff, room service breakfast was excellent (-)myself to room service breakfast (*) ordered room service and didn t get what i ordered but ate anyway ud83eudd23 would definitely return (-) i couldn't walk far so room service was the next option

hot shower, tv and hifi in the room, free wifi and friendly, helpful staff

there were always laundry bags lying around in the hallways

was a noisy bar over the square that didn t close until around midnight

service was exceptional, especially from india on the reception and amy in the bar

the room service from the bistro was fantastic, the room service from the bar was equally good

i also liked that the hotel offered you a free drink from the bar in exhange for skipping room service, environmentally friendly and appreciated, good initiative

beautiful little hotel with gorgeous rooms. room service was quick and tasted good

to hotel du vin with the intention of taking advantage of the relaxing rooms, bistro dinning and room service

i ordered room service and it was delivered on time and was lovely

could have dealt with our reservations better especially as they tried to charge me extra for room service when i had already paid

nice big room with bath, large tv, comfy bed and room service.

the children especially enjoyed the pool and the room service was delicious

the sarcastic room service lady

rather pricey at bar and the tray cost for already costly room service drinks was a little otc

nothing really. the only slight negative was room service as the food was not at all warm

room service menu was pretty poor

we ordered the room service and it was delicious

room service and good choice of food and drink

staff were all great and the room service i ordered was delicious too

client in the elevator helping me same thing to get it to my room, i understand it s not a room service but i don t think being nice is too much to ask

room service would be great but fab you can order in the bar and take to room

for room service i come away for break not to clean my room there come round asking what i have run out

was a bit gross when going to bed

left clean towels etc on the door handle if you said you didn't want room service at that time

the room service wasnt very nice food and very overpriced

price of the food for room service was abit much for the portion size but the food itself was

really helpful and friendly staff. easy ordering of room service via app.

room service wasn t available and the breakfast selection was gone by 10:15 which was

i needed water and food but no room service which is also tough

they had a gas fault while we were there and menus and room service were severely restricted

we ordered room service via the app one morning and the breakfast was amazing

receptionist very helpful and room service and quality of food very

appreciated the added treats in room, no room service charge and breakfast was delicious

on the first night when i ordered room service the tray had crumbs on it from the previous customer, the wifi didn t work on the

the only other down side was that they weren t offering the light bites on the room service, so we didn t have tea

also there was a mistake made with our room service and a service charge was still added

however, the room service menu had a minimal selection of items, this would also include the breakfast order for

room service later in the evening

spa and room service was amazing

fabulous bedroom, bar and restaurant. would recommend staying here. best hotel in bristol

great bar and cafe, cocktails and brunch in the morning were perfect

the bedsheets, bath, toiletries and mini bar - all the little touches of a 5* hotel in a cosier and more unique accommodation

the bar had excellent drinks

nice bar on the ground floor

room service available also with small selection on 24hr which was enough

room was amazing, room service was amazing

perhaps more choice of coffee in the room and extended room service menu

24 hour room service

great lighting, room service was great and the location was perfect

size and room service

the reception staff and room service staff where always friendly, very pleasant and helpful

price, location, free parking, room service, staff, everything was excellent for our visit :)

loved the room service

room service was available

super kind receptionists, good location , lovely room, comfy bed , great food and room service .

there was no room phone line to connect the room service.

room service was unreachable by phone during day as well as night

food was amazing and the room service was faster than expected

room service dinner could have been hotter and more cutlery should have been sent for each course

i feel the room service meal we ordered was quite small portions

we ordered room service and the food was fantastic and staff lovely

nothing really - apart from the 6 charge for room service

the hotel was fab! perfect for what we needed and enjoyed the room service!

the room service delivery charge was a bit expensive, 6 for someone to go up a lift seemed a bit

quick room service, clean rooms and great value for money

the room service/food was exceptional i enjoyed every meal i got

better room service menu. had to go to tesco as we were 5 mins late for full menu.

from arrival, parking, food, room services and perfect everything

room service had good selection, and the breakfast was very good

and, bonus, room service was so yummy

room service was great

excellent breakfast and good to have room service available until 2200

everything provided for a comfortable stay - cupboards, drawers, room service menu was good

of the centre with good,clean facilities,room service was pleasant and staff were more than polite,was also great value for money,would

bed was amazing comfortable and the staff were lovely, especially the waiter who brought room service up for me

clearer that by hanging sign on door i was actually ordering room service breakfast at 5 per tray rather than that you wanted advance notice of our breakfast

the worst thing is the price of the room service, 5 for a tray charge is a little steep, on top of your price of the food

room service was prompt, they provided ice for prosecco at the bar

more vegan options for room service

room service menu limited to two meal choices after 10pm with no snack options

breakfast card for room missed so no room service, when it did arrive after calling reception the pastries were hard and cold

ordered room service & at 16

restricted room service menu

room service was good

super friendly, arrived at 9pm and left at 9am but still had time for room service, food taste good and a swim in the morning

time i ordered room service i was not aware they charge 5 extra for the service

aste good) but had to

staff, comfortable and quiet premises, super breakfast and nice room service food

ordered room service and the food was cold

lovely room, comfy bed, good room service, very friendly staff, good location, plenty of parking

no breakfast room service

room service took 3 hours. they didn't charge us in the end. breakfast was cold

evening food, room service, better stocked bar

room service when the bar was crowded with wedding guests we enjoyed a drink and something from the

we had everything we needed in the room, and there were lots of extras, like early morning calls, room service ,etc

room service is hit and miss

bar and restaurant times and room service availability would be helpful

i know due to covid there was no room service but it would have been nice to have had a proper glass and not a plastic one

when trying to order room service we had to use our mobile

from checking in to checking out was hassle free, i particularly liked that food was ordered from room service via whatsapp and arrived very quickly

i ordered room service for my evening meal which was presented well and delicious, albeit that the tap water

the room and the bed and the room service

we were upgraded to the bridal suite which was brilliant. room service was efficient and lovely

tray of room service left from the previous occupant of my room which stayed until i ordered room service

room service food was very good, again excellent quality and at a very reasonable price

the breakfast and room service were both excellent, and finally the location is beautiful

not having the phone answered evertime i called for reception or room service.

also room service took over an hour just to deliver a jug of cold water with ice cubes in

the room service food was excellent

parking easy and friendly helpful service

comfortable, good facilities, safe parking, great

couldnt get the phone to work when i tried to call down to reception for room

check out was at 11am, however room service knocked the door at 10

good sized room. quiet. nice elemis products in shower. room service each day.

of parking; quiet room; friendly and helpful staff; grab and go breakfast; wifi worked well

breakfast was delicious,plenty of choice

was excellent especially the hot roast potatoes on the bar

wifi was very unstable and kept cutting out

people freindly even in thepubic bar i would stay here againbisnessbisness

nice bar downstairs

noisy next to the road, wifi was quite weak

great quality cooked breakfast

basic but v clean and functional. staff extremely helpful, accommodating our early check in.

there is always a warm and kindly welcome, a really nice breakfast and cosy rooms

great location, clean and comfy, breakfast was superb, choice was great, freshness and again the lady was so helpful

breakfast excellent

couldn t pay for our drinks as the card reader had been taken with waiter delivering room

50 room service tray fee, a bit excessive

service & staff were excellent, room service were excellent, food was exceptional 5 star service

to order room service rang on and off for half hour, then tried reception and housekeeping but neither lines

location, restaurant, room service

only negative is despite wifi instructions being in the room we were unable to get an internet connection

wifi unfortunately was very poor, i did ask if they had an issue but was told it is always the same

comfortable bed , good wifi and tv ,great location, plenty of parking, and by the number the people about the food must have been good

comfiest bed and spacious room with great wifi

very cosy room with perky breakfast.

excellent food, we had afternoon tea, dinner and room service breakfast and it was all very nice

had called for room service and was directed to leave a message, so i did

room service over longer period

reception staff seemed grumpy when i asked for room service

ordered room service, but no table in room so had to eat on knee!

all this along with excellent daily room service and a gorgeous view

good atmosphere and nice bar ambiance

very comfortable all round, great welcome, great hospitality, great bar and restaurant

there was plenty of off road parking

the bar has an excellent choice of craft gins and hand pumped ales