menu was poor in the restaurant and we weren t told room service wasn t allowed with our booking as we had paid

room service very efficient

get paper to order breakfast in room service despite asking twice

room service good quality bed too soft

the price of the room service

room service breakfast was

a wedding so didn't realise until the next morning we still didn't have fresh towels nor had our room service trays been taken away

would have liked a mini bar in the room rather than having to order drinks via room service

bed was great, room service was fast breakfast was good

no room service whatsoever if the chef or staff don t feel like it

would like some hand soap in toilet, perhaps bathroom could be updated. no wifi in room.

no wifi even though advertised as having wi-fi

the bar staff were helpful and patient even though they were very busy

no hairdryer and no instructions for wifi etc were in the room but fortunately we had noticed the wifi password in the bar/restaurant

that checked us in on the bar was lovely made us all feel so welcome, even went out his way to help us find a friendly taxi

room service for breakfast until after 09 30

staff brilliant stay but abit upset there wasn't any room service or food and when they do have food available the menu doesn't seem appealing not much

room service and noise

food was beautiful n room service excellent to say it wa sunday evening late

out of account for a 75 room with the reason being in case i wanted to order some drinks on room service

they didn't charge extra for room service and the food was great

breakfast and room service

on the second evening of our stay, no parking, hostile attitude from the wedding attendees, kids running around the garden shouting after 10pm

the wifi password given in the bedroom was incorrect.

excellent breakfast, plenty of safe parking and lovely grounds

we rang down for room service and the young man in charlie's bar was so friendly and helpful

food from room service was as good as eating in the restaurant, nice and piping hot

room service options haven't changed for a while.

room service was nice , the venue is beautiful with its surroundings the breakfast was pretty good

food was brilliant, room service was excellent and the scenery was beautiful.

had to rely upon room service 2 nights instead

was told their was room service but there were no menus in the room, there was a place for them in the mini directory

fairly priced drinks & reasonable price for a late night room service

helpful staff, convenient spacious room, well appointed bar and lounge all in an elegant building and lovely grounds

wifi was a little weak for us as we were working and taking conference calls from the room, and we

breakfast was good and the staff were very warm, welcoming and friendly

restaurant staff were excellent, and a special thankyou to my breakfast waitress and morning receptionist, infact everyone

fantastic location staff on breakfast very nice.

really helped that breakfast was included with my stay

breakfast was good but basic i didn t agree having to pay extra for something what is normally

also room service which i didn t have the time to use but will be using next time as i will definitely

no telephone in the room for front desk or room service

i understood that this was an express so limited food/room service

room service missed us one day

if a little worn

room service should be made available even between 6

helpful room service for food

and my friend rang for room service at 7:20 and were told to ring back at 8 and when we rang back we were told to ring

room service - arrives with no cover on food

stayed for three days but there was no room service as room was not touched, tidied and teabags, milk and sugar tray were not stocked

lovely room - room service meal was excellent

comment would be when bringing room service & guest having starter & a main would be good to cover main meal , as its cold once

decent room with a nice comfortable bed and very good staff and room

to current restrictions, i feel they had good options in place offering room service with good selection & also a breakfast bag, room was spacious clean everything i

everything was perfect, the room the bath the food the room service. i could not be happier x

although i requested disabled parking, it was located in the main carpark

toys or kids' rides were not working or broken

car parking at the main entrance, so having to carry all belongings and suitcases through the main

the stair carpet grips could be felt, so kids werent happy

you have bags you will have to carry

the tv selection, room service .

the room service poor , i ring but no staff answered

i ordered room service for a snack in the evening, arrived promptly and well presented

from pub next door fantastic choice well priced & also you can order from next door & get room

no room service at that time, possibly covid related which is fine.

great location and very good room service food.

clean room - quiet/ amazing professional staff/ great restaurant/ lot of free parking spaces/ quick wi fi access

rooms are spacious and comfortable, the food was amazing, and the bar is a good area

the breakfast was very good

breakfast was tasty but no menu

were a group and would of liked a drink from the bar or room service when we got back from a night out but the bar closed at midnight

no info in our room about hotel, menu, room service.

even ordered room service for my grandson who visited and the service was excellent

remove plates from our room after room service but only a small moan

was too hot, no fan in the bathroom, room service was poor - for arrival didn't leave adequate items for tea/coffee facilities, 1st full

i had a full yorkshire breakfast that was excellent

breakfast was excellent and had dinner one night which was also excellent

the bar also has excellent beers

room, very cosy bar with great open log fire

the food was exceptional, especially the strawberry creme brulee and the breakfast, which was included in the price

knew that before we booked from the reviews but then the guests & i think it was staff delivering room service at 6am woke us up talking extremely loud along the hallway

they offer room service for any item on the menu from their deli

we didn't end up needing to use it but they offer room service as well as breakfasts and other food prepared in the adjoining deli

room service just walking in the room at 8 am

the pub, the cafe and the everyday room service.

room service was great especially as i was travelling alone

1st time ordering room service x was lovely an well priced

room service lunch was amazing. beautiful ceasar salad.

comfortable rooms room service available which is great

room service breakfast - beautiful apart from sausages which i think may have been kept warm so

the room service menu is extensive and excellent value

the food was exceptional and room service was very prompt

the same mr nadin had brought room service on the eve of the wedding and at 1

limited food on room service

room service was superb

few tv channels and no room service

food was lovely and room service was no trouble

room was great, and the evening meal

helpful staff from the receptionist to room service and breakfast

lovely spacious room, great breakfast which is available as room service which is very handy with a toddler

safe parking and a real sense of comfort

the check in process was simple with clear instructions and there is a parking space next to the boat where guests can park for free

welcoming, different experience, very clean, good facilities, friendly people, fantastic free parking, great location, relaxing for a city break

great location, convenient parking

we could park right by the boat and had two restaurants and a cafe just 1 minute

food we received during room service wasn't very nice but the breakfast was lovely

room service food was very average.

breakfast - we didn t have breakfast one morning but the second morning we treated ourselves to room service and they turned up very promptly with a nice continental breakfast served by a lovely

quirky unusual shapes of rooms,spotlessly clean,staff brilliant,we had room service,excellent value,stayed in room for the night,so snuggly didn't want to leave

room service

ability to order room service

room service is but 24 hours and the room service menu online is not available

burger on room service was awful

ordered room service ham sandwich not edible, bread stale

only thing i would suggest is a room service menu in the room- but that's only a minor quibble

treat us like celebrity's wow ud83cudf1f wanted to say a big that you to all staff ,kitchen, bar ,room service, you really let my husband birthday special

room service was amazing and so was the spa

no minibar or room service options

food via room service was disgusting

were very friendly, room was good, view was amazing, bathroom was a bit cheaply done, room service was prompt and efficient

great location. comfortable. resonably priced room service and friendly staff.

- firm and comfortable bed - reception staff professional friendly and not familiar - room service - loved having a small fridge and that makes it easier to think about staying in

staff all very helpful, room service was super quick, staff clearly following covid guidelines

and ironing board all bathroom products you could need even a sewing kit and comb fridge safe room service a swimming pool and gym they had a bar and also

location is excellent, the quality of the food served in both the restaurant and on room service was much better than expected, the bed was large and comfy, the bathroom was modern,

wifi can be slow or disconnect you at the time

loved the fact that breakfast was cooked to order and so filling - set you up for the day

in a good location next door to a pub aswell and the prices at the bar in the hotel were decent

wifi problems

ud83eudd23 - 7am sunday wake up - pretty sure they were doing laps ready for the calories at breakfast- but obviously not the hotels fault

the phone didn t work in our room when trying to order room service

om service)

the hotel itself was clean, breakfast was nice and the room service food was amazing too

24 hour room service and snacks would be nice to be available by only one member of staff on at

i know covid effects things atm but it's a shame there is not even a small room service menu

i estimate i saved almost 50 in parking charges by taking the bus

location, parking back off the road

lots of parking

signage and parking area needs tidying up otherwise great place

clean comfortable room and property, easy booking and quick response about early check in

nice food/breakfast/room service

no room service in the evening, had to ask for milk, sugar and coffee when the station was low

good room service

excellent breakfast and room service meal too

to university so noisy early hours and no milk in room but available on room service request just meant we had no fresh milk for morning

only room service

room was stunning and huge. room service and breakfast were so good too.

also, i asked for some cutlery in room service and didn't receive that

no guide or welcome pack in room re room service, facilities

i had no intention of using room service

all items were available from the dinner menu & room service was incomplete but was

and a little warm tiny windows which were difficilt to open no fan or phone , the latter to order room service , one of the bar staff was very

good food in the restaurant and our room was very clean with good room service

was a power cut in the morning meaning i never got any breakfast and had to leave early but not the hotels

are very comfortable with everything you need in tea/coffee and toiletries, wifi works well, and all set in a very attractive location with a pub by the river

more room service options would have been helpful

very clean and amazing room service

would have appreciated being informed no meals or room service available sunday night, but lots of local places and they were very kind in providing

complementary cakes in the room and glass of prosecco in the bar were a really nice touch which made us feel valued as customers

let us park earlier and even got us an early check in

great power shower, wireless charging ports and even did room service

room service wasn't operating i think due to a busy restaurant

very nice and great value in-house pizza on room service

hotel with nice bar attached

with some lovely touches like a hand written welcome letter and a voucher for a free drink in the bar

about the property was great, room service, customer service, food, cleanliness all was

really friendly staff, lovely clean room, great room service

they should definitely expand their room service menu to include the unique traditional dishes of england, such as english breakfast,

room service took a little longer but understandable due to a wedding being on at the same time -

problem was using the app for room service