amazing nights stay. bed was so comfy and bathroom is beautiful. cheap room service charge

my son was also super impressed with the room service

only think was the room service you have to pay 3 for the tray it comes on but over then that we loved out night away

room service food was cold drinks very overpriced

there was a room service tray left in a corridor most of the day

wifi would not load the internet at all, room service was okay and the fridge was not cold

xtra 5

burger on room service was awful

room service requires you to give five pounds extra for sending it to room which i think isn t

only thing i would suggest is a room service menu in the room- but that's only a minor quibble

they offer room service for any item on the menu from their deli

knew that before we booked from the reviews but then the guests & i think it was staff delivering room service at 6am woke us up talking extremely loud along the hallway

we didn't end up needing to use it but they offer room service as well as breakfasts and other food prepared in the adjoining deli

room service just walking in the room at 8 am

the pub, the cafe and the everyday room service.

no guide or welcome pack in room re room service, facilities

only room service

also, i asked for some cutlery in room service and didn't receive that

i had no intention of using room service

the menu choices were very limited and i was unable to use the app for room service

i had clear directions and a parking permit

included parking is right at the boat and directions to access are complete and simple

secure parking, quite and peaceful

lovely and clean, quiet in the evening/ night time. 10 minutes to town centre. free parking.

great location, convenient parking

and ironing board all bathroom products you could need even a sewing kit and comb fridge safe room service a swimming pool and gym they had a bar and also

short of staff at reception. i also ordered room service for a drink but they cancelled it.

- firm and comfortable bed - reception staff professional friendly and not familiar - room service - loved having a small fridge and that makes it easier to think about staying in

ves ordering room service or breakfast and having trouble with unauthorisation)

location is excellent, the quality of the food served in both the restaurant and on room service was much better than expected, the bed was large and comfy, the bathroom was modern,

food via room service was disgusting

room service was amazing and so was the spa

price of the room service food was quite high

room service not available so that caused some inconvenience having to go down to the bar and order

were very friendly, room was good, view was amazing, bathroom was a bit cheaply done, room service was prompt and efficient

the same mr nadin had brought room service on the eve of the wedding and at 1

for room service when returned from a concert quite late about midnight

it was warm, we had a spacious room, lively bathroom and room service was prompt

room service was superb

clean, comfy, great bar, good room service, fav brekkie

good choice of food for room service

we opted out of room service and instead received 10 vouchers for the bar, a fair exchange for making our own bed

breakfast - we didn t have breakfast one morning but the second morning we treated ourselves to room service and they turned up very promptly with a nice continental breakfast served by a lovely

od late afternoon) was good

extremely helpful night porter, friendly staff , lovely hotel and excellent room service

options, and also a pool an spa, even though we didn t choose to use this on this occasion, room service for our evening meal was great even though one meal was missed off it was quickly

the 24 hour room service & the option of having breakfast delivered to our room was fantastic

room service breakfast - beautiful apart from sausages which i think may have been kept warm so

comfortable rooms room service available which is great

room service breakfasts were mediocre;

om service, business facilities, spa)

to be in a proper hotel again

problem was using the app for room service

they should definitely expand their room service menu to include the unique traditional dishes of england, such as english breakfast,

the app wasn't working to order room service as well so that was disappointing after not eating all day

clean, friendly staff, good location and parking

very nice confortable room, good wifi and a freshly cooked breakfast

parking is available on the hotel ground, it is insecure

breakfast was lovely, very healthy, staff were very accommodating, off street parking.

historic hotel is absolutely lovely, with a large parking lot which helps

great power shower, wireless charging ports and even did room service

room service wasn't operating i think due to a busy restaurant

very nice and great value in-house pizza on room service

wifi would not connect one evening

handy free parking behind the hotel

staff were great, dining room service was quick and efficient - good decor and atmosphere

was so relaxing, rooms comfortable & well decorated, the room service was 11 out of 10 she couldn't do enough to make us feel comfortable little bars of

room service a small menu would be fine.

had room service for one meal as restaurant full which was no problem for them

i ordered room service, which they didnt mind the evening meal was lovely

more room service options would have been helpful

would have appreciated being informed no meals or room service available sunday night, but lots of local places and they were very kind in providing

very clean and amazing room service

the colour palette early check in was made available as the room was ready service at breakfast

bar would be good / when covid more relaxed although your staff served us a lovely drink on the

the phone didn t work in our room when trying to order room service

staff maintain my room service in excellent condition always.

om service)

food was served cold

comfortable - room service prompt and food of good quality even though it was late and restaurant was

when we told reception we were told we could ring room service

to university so noisy early hours and no milk in room but available on room service request just meant we had no fresh milk for morning

room service was a little slow, although food was very good.

excellent breakfast and room service meal too

and friendly and helped with carrying bags as well as supporting my personal preference of room service throughout my stay due to being clinically extremely vulnerable to covid-19

parking can be a headache especially if there is a function going on

is a separate entrance to the rooms so you don't have to go through the bar area but the door lock was a bit temperamental during our stay

wifi was poor, breakfast was not available till 9:00am.

easy parking very clean room and bathroom friendly staff

wifi could have been a little stronger.

daughter had the best time here, she is 7 so kids around that age will have a ball even when the main park is closed the indoor area

far from parking

pans to cook with,one pan and one small baking tray, there was a dirty towel left in one of the kitchen cupboards, there was no plug in the kitchen sink only small things but needed pointing

self contained. good kitchen set up for a night stay. service from staff great. very friendly.

ie the staff,the cleanliness,the rides and the monster mansion,safe parking and access to the location and facilities provided

even ordered room service for my grandson who visited and the service was excellent

room service is available and staff is friendly

we were heading out so ordered room service and the food was lovely, and generous

is was just after)

availability of room service

sure whether it was a covid policy or not but there was no room service so our bin wasn t emptied or tea and coffee replaced after our first night

there they made sure that we had the room we specifically wanted from looking online, to sorting room service for our meal in the evening so we could our own company

building friendly staff rooms nice but long walk to our room 2 weddings on so had to settle for room service which was still nice breakfast was top notch sausage was amazing quality for buffet

was a maze to find, going up stairs, along corridors, down stairs and more corridors i ordered room service, which was delicious and arrived promptly within 30mins, the only feedback was trying

double) resturant food was lovely, small menu so not much to choose from but we ate both nights, room service food was piping hot and just as tasty as the food was when we sat in the

riously) which was fine and don t bother with the breakfast bags -

lovely, architecture and interior design clean friendly staff plenty of free parking 24 hour room service - service fan requested resolved quickly spacious continental breakfast spa available

room service prompt with cheerful waiter

when we then ordered room service the food we ordered was not available so we ended up eating somewhere else

rooms superb food when restaurant is open as current restrictions limit it s accessibility room service for evening meal and breakfast in a bag was offered during my past two stays which

breakfast ordered on room service was eventually delivered 45 mins late after a few calls

exceptional room service

we ordered room service which was quick and delicious- really great pizza and goats cheese salad with quality

the staff are extremely friendly and helpful and the room service pizza was incredible

i like the room service ease

room service and they let me borrow a phone charger

dogs so close to my food the staff were all lovely very welcoming and helpful we would have liked room service but were a bit nervous to ask some information on what the hotel can do in the room

no room service

room service did not clean the room after the first day

told we could use room service but no information in the room about what was available

nice breakfast included, & great to have onsite, secure parking

dinner in the bar was very good value for money

nice breakfast included, & great to have onsite, secure parking

great breakfast and onsite parking

the moment we arrived the young girl behind bar

the room, the facilities, the room service - everything! :)

great room service

bar was very small and no one answered the phone when trying to call for room service

and other shops two minute drive away

room service and food

fairly priced drinks & reasonable price for a late night room service

was told their was room service but there were no menus in the room, there was a place for them in the mini directory

had to rely upon room service 2 nights instead

location with plenty of parking, just be careful of the peacocks wandering about the grounds

location, easy wifi access, nice meal.

spacious rooms plenty of parking

stopover for a gig, we didn't eat but had a quick pint before going out for the evening and the bar staff were friendly

seats in the bar area could do with refurbishment! several were worn and torn.

on check out we tried locating a staff member to ask for one and return the key but the bar and everything was locked with no staff visible or instructions on how to contact

spacious, clean, convenient location, parking

and the staff were helpful, telling me where i could get painkillers etc, and happy to arrange room service as she wasn't well enough to go to the dining room

staff, accommodated my wishes for room service instead of restaurant, provided ironing board on request

room service is a nice bonus and service was quick and easy

couldn't make table booking but managed to get room service the food was amazing

room service was a little slow past 10pm

no hot water when showering , room service was

would have liked a mini bar in the room rather than having to order drinks via room service

no room service whatsoever if the chef or staff don t feel like it

room service breakfast was

bed was great, room service was fast breakfast was good

lovely hotel, luxury and a great price. room service excellent

the room service food was excellent

the room service poor , i ring but no staff answered

prices and room service (bar food) couldn't be faulted

the tv selection, room service .