breakfast and room service

they didn't charge extra for room service and the food was great

the wifi password given in the bedroom was incorrect.

ake pass)

plenty of car parking

hotel , looking out over moors , plenty of parking spaces , 1st class staff in all departments

loads of free parking and the price included a greata breakfast

great bar meals to eat in or out

the staff were exceptional and the breakfast was delicious

00 whereon we stayed in the bar / restaurant until midnight

no room service whatsoever if the chef or staff don t feel like it

a wedding so didn't realise until the next morning we still didn't have fresh towels nor had our room service trays been taken away

phone for room service at 7 pm but meant to serve till 8:30 pm no service

no hot water when showering , room service was

aesthetics of the manor, lovely gardens, room service was efficient and the food was delicious

the price of the room service

i had room service both days - one day continental and the other english

room service was brill too

menu was poor in the restaurant and we weren t told room service wasn t allowed with our booking as we had paid

on business and lockdown came in, so room service was the only thing i could use

restaurant staff were excellent, and a special thankyou to my breakfast waitress and morning receptionist, infact everyone

breakfast was good but basic i didn t agree having to pay extra for something what is normally

breakfast was good and the staff were very warm, welcoming and friendly

fantastic location staff on breakfast very nice.

really helped that breakfast was included with my stay

good food in the restaurant and our room was very clean with good room service

and a little warm tiny windows which were difficilt to open no fan or phone , the latter to order room service , one of the bar staff was very

all items were available from the dinner menu & room service was incomplete but was

breakfast in the morning was excellent, again really tasty & definitely local sourced food

wifi took me over an hour to connect as it would not load the sign up page but once connected it

no wifi even though advertised as having wi-fi

spacious warm room, comfortable beds, good size tv, good free parking, lots of variety of local take aways

on check out we tried locating a staff member to ask for one and return the key but the bar and everything was locked with no staff visible or instructions on how to contact

there was lots of convenient parking

the staff were very friendly, the bar was very nice

was told their was room service but there were no menus in the room, there was a place for them in the mini directory

had to rely upon room service 2 nights instead

fairly priced drinks & reasonable price for a late night room service

friendly, professional staff. lovely setting. ample parking

wifi was a little weak for us as we were working and taking conference calls from the room, and we

great location and very good room service food.

breakfast was tasty but no menu

nice bar area too

at breakfast i was a bit unsure about what i could have as options for a cooked breakfast - a little

clean room - quiet/ amazing professional staff/ great restaurant/ lot of free parking spaces/ quick wi fi access

room service and noise

food was beautiful n room service excellent to say it wa sunday evening late

not the cleanest wouldn t stay there again also took 30 pound from my card in case we want room service witch we didn t have any food our drinks in the hotel and won t be refunded for 3

out of account for a 75 room with the reason being in case i wanted to order some drinks on room service

staff brilliant stay but abit upset there wasn't any room service or food and when they do have food available the menu doesn't seem appealing not much

was too hot, no fan in the bathroom, room service was poor - for arrival didn't leave adequate items for tea/coffee facilities, 1st full

room service is available and staff is friendly

availability of room service

we ordered room service and the food was good

were a group and would of liked a drink from the bar or room service when we got back from a night out but the bar closed at midnight

the only thing i can grumble at is that i like room service & this hotel didn t provide it

hotel is advertised as having a restaurant and room service

is no place to sit and have a drink or a coffee in the hotel and no food via room service which was unexpected

clean, modern suite, room service was very good, staff at reception were super.

breakfast was excellent

also, room service was excellent as was the quality and cost of the food

great room service

was comfortable, shower was excellent, good size room, wi - fi very good, excellent room service and good food at a reasonable price, staff were very helpful and professional

good food both breakfast and room service, and the location was ideal for our needs, as well as ample

good room service

food both with room service and in the restaurant for diner and breakfast

perhaps a little more choice on room service menu

24/7 room service available, though with limited menu past 9:30 pm

room service options haven't changed for a while.

we rang down for room service and the young man in charlie's bar was so friendly and helpful

comfy bed, reasonable breakfast, room service.

to have room service breakfast and was not able to have extra pillows for comfort this something you get as

also there is no shops near or room service so need to get snacks in

the reception was very helpful. good wifi and would recommend.

wifi didn't work well in basement room

food was served cold

24 hour room service and snacks would be nice to be available by only one member of staff on at

om service)

the hotel itself was clean, breakfast was nice and the room service food was amazing too

comfortable - room service prompt and food of good quality even though it was late and restaurant was

room service - arrives with no cover on food

hot food available as room service

i didn't like that for room service we had to wait 3 days as i was told but was not bad.

room service was very good. the beds were extremely comfy & well made up each day.

all was fine, just booked room and had room service dinner due to covid

could be less formal layout and no snacks eg chips et c generally available despite lack of room service pushes customers to just eat if wanted dining outside restaurant hours or set menu

good room service

was told to ask for room service for water or use the tap in the bathroom which i find unhygienic

when we told reception we were told we could ring room service

excellent breakfast and room service meal too

nice modern room complementary drinks. good room service

the same mr nadin had brought room service on the eve of the wedding and at 1

for room service when returned from a concert quite late about midnight

limited food on room service

room service was superb

room service is great hotel is set in fab

extremely helpful night porter, friendly staff , lovely hotel and excellent room service

breakfast order

room service

room service was ok, the pizza looked shop bought and the pasta and sweet potato fries and the was

included parking is right at the boat and directions to access are complete and simple

great location, convenient parking

lovely and clean, quiet in the evening/ night time. 10 minutes to town centre. free parking.

parking is right outside the boat with a cafe only a stone throw away

secure parking, quite and peaceful

room service not available so that caused some inconvenience having to go down to the bar and order

food via room service was disgusting

we couldn t get food or room service on return just before 10pm

we were not able to order room service by telephone and had to go downstairs to order.

no minibar or room service options

more room service options would have been helpful

would have appreciated being informed no meals or room service available sunday night, but lots of local places and they were very kind in providing

very clean and amazing room service

bar team were great and attentive would

let us park earlier and even got us an early check in

then there was the bar and restaurant open and room service when my body was still on different time zone

room service paid the extea but had to call done and get the food at separate times

staff all very helpful, room service was super quick, staff clearly following covid guidelines

short of staff at reception. i also ordered room service for a drink but they cancelled it.

room service just walking in the room at 8 am

they offer room service for any item on the menu from their deli

we didn't end up needing to use it but they offer room service as well as breakfasts and other food prepared in the adjoining deli

knew that before we booked from the reviews but then the guests & i think it was staff delivering room service at 6am woke us up talking extremely loud along the hallway

the pub, the cafe and the everyday room service.

very nice and great value in-house pizza on room service

great power shower, wireless charging ports and even did room service

room service wasn't operating i think due to a busy restaurant

needed to supply a lot of personal information in order to get wifi.

great staff and location, very nice to have a late check out

room service missed us one day

no telephone in the room for front desk or room service

also room service which i didn t have the time to use but will be using next time as i will definitely

i understood that this was an express so limited food/room service

30 asking us to keep the noise down and our kids were nearly both asleep

whether room service was available or not was unclear in the

told we could use room service but no information in the room about what was available

room service and they let me borrow a phone charger

dogs so close to my food the staff were all lovely very welcoming and helpful we would have liked room service but were a bit nervous to ask some information on what the hotel can do in the room

no room service

the spa was a pool with tub, sauna and steam room rather than an

spa hotel so there was a pool on site

spa is small and would benefit from a steam room

spa is compact but never busy during our

the spa is lovely excellent food

parking for residents , day time wedding took priority no room service even though they have a

com advertised room service for this hotel, which i value as a woman travelling alone, however this is not

we asked if we could have room service for breakfast, which the accommodated, they helped me carry presents into the hotel

across a part of the desk, crumbs etc under the glass and there was nowhere to sit if you wanted room service or just watch television and for the price that was poor, a holiday inn express would

also, no room service offered at all on any day of the week throughout the entire year

room service took a little longer but understandable due to a wedding being on at the same time -

the app wasn't working to order room service as well so that was disappointing after not eating all day

om service, business facilities, spa)

room was exceptional and so was the room service

about the property was great, room service, customer service, food, cleanliness all was

fact the restaurant is shut on a match day and i had to play a surcharge for room service when you advertise an eatery i expect it to be open i don t want to have to watch

also, i asked for some cutlery in room service and didn't receive that

room was stunning and huge. room service and breakfast were so good too.

got back to hotel about 9:30 restaurant was closed so we ordered room service, only had pizza 40 for 2

no guide or welcome pack in room re room service, facilities

room service pizza was the best i have had for a long time!

excellent location room service from the restaurant and a lovely breakfast

the room service is fantastic too

excellent breakfast, and v popular italian restaurant on site or by room service

love the room service too from the italian next door

room service. staff was so nice as it was our anniversary

room service food was very well presented and tasty

breakfast good mattress good tv good shower room good and room service is very good

the room service charge was a bit excessive.

no room service at night

food we had delivered by room service could be better

great room service, fantastic bar and food

the lady on reception was very helpful and we enjoyed the food in the bar and room service

meal wasn't great- had room service and it was luke warm and a bit slimy!

for dinner i had room service and it was not great

all the kids and the grown ups thoroughly enjoyed the whole experience and would definitely come again

very cute perfect for the kids super cute themed lodge

very quirky kids loved the castle , comfy beds .

daughter had the best time here, she is 7 so kids around that age will have a ball even when the main park is closed the indoor area

yhem