emailed night before that room service cancelled cafe bar not open leaving only main restaurant to eat in

lack of food options - snacks or room service.

lunch was superb as was the room, room service and

no room service

the restaurant was excellent as well, for dinner and breakfast

their way to give us a good experience, from the pancakes my daughter ordered at breakfast to the room service i received on my birthday

card outside my door for the morning as requested, but they never collected it, meaning no room service in the morning

was a slight delay in ordering and then receiving room service but there was a large party there that night so i have no complaints

tried to order room service - i arrived late with a child who was famished - and the telephone either didn t

room service didn't leave a do not disturb sign, so was knocking early.

rate of flow variable and the shower was noisy limited evening menu room service tray left outside another room all

30 and they refused, not even room service, which was a tad

excellent situation, comfortable room, clean and good room service

good big shower easy parking pleasant ambiance very near waddington

stood around for a bit when we went down for breakfast and we couldn't see any members of staff, so we were not sure if we were supposed to just

there is no room service during your stay

little later as it was closed by 10pm, however the receptionist did say he was able to provide us room service if we required, couldn't fault his hospitality

excellent service from manager. good room service breakfast. very comfortable bed.

staff were great we ordered room service because of an issue my husband has with eating

staff - couldn t decide if i could have room service or not

i didn t want to sit in the restaurant for dinner so tried to order the advertised room service

after spa we got back to the room and tried to get through to room service and reception for over a hour there was no answer on the phones

we called reception for room service and were told room service had finished when the restaurants finished serving food

shut at 9.00 at night . not even room service

i think the staff need to speed up generally but everything else was exceptional no late night room service or

busy as there was a wedding and a birthday celebration requested a hot chocolate from room service and they don

the room was very clean and comfty and room service was prompt and helpful

called to find out what times the kitchens closed for room service

though i asked for room service it didn t happen

room service choice was limited would prefer more choice and possibly sandwiches

things had been missed during the room service that day, but the proprietor was aware of these and immediately put things right

no room service so when we returned our beds were not done or tea bags

the football was on, so they provided room service for me which was greatly appreciated as i didn't want to watch the game

property has free parking, which was a bonus for us

we drank in the bar and got hen went into the restaurant

inside and outside golf course

breakfast was very limited, no plates, very little to choose from and extra charges incurred for

the rooms were clean modern and bright and loved the balcony overlooking the golf course

breakfast also hit the spot with everything you needed to set you up for the day

you are there for the golf, there is little to do within walking distance

no lift however the reception staff carried my bags up to my room and room service carried them down again

difficult times, staff friendly and helpful and food service was operating on a takeaway/ to your room

poor room service

room service, from providing ice to drinks and food was great quality and quick - lovely porter who

no room service on a sunday even though advertised. the restaurant was shut on a sunday as well

breakfast was good, really nice & hot

normal circumstances , i would have expected a formal dinner but room service was a sensible solution in current

no restaurant and only room service

restaurant and room service unavailable on mondays, not informed of this when we booked

people leaving around 11:30pm no available parking no room service menu

lack of room service.on the saturday the restaurant took over the hotel.

needed room service after midnight, no trouble at all

room service and welcome breakfast

room service was unavailable when i wanted a sandwich

also never know a residents bar not to be open or room

some members of staff were not quite fully trained and an error occurred whilst using room service, that caused, for the first time ever, the indignity of , on awakening,an envelope

money from account for security reasons and is still pending, i think this is for if you use room service however there wasn t great communication when receptionist explained the reason

the room service was lovely

i left some notes for the room service and they listen to it, which hardly ever happens when i stay at hotels

room service if needed

the room service charge, not enough vegetarian menu options

clean, good location, professional staff, great breakfast, prompt room service with good food.

room, modern clean bathroom, really varied tasty breakfast, good restaurant opening times and room service, convenient motorway location, good quality all round as is standard for a holiday inn

spacious and comfortable room, great breakfast, and also a bar and restaurant

i ordered room service and it had to be paid there and then, this surely can be added to

good room service

no room service

room service would be handy

room service seemed slightly disorganised and inconsistent

we had great room service in the evening, comfortable nights sleep and an enjoyable breakfast

we had room service dinner which was tasty,

elicious ) was brought to my room even though they do not usually

did try to order room service for my evening meal but the calls were not answered, so decided to drive out and get

it was very clean and the room service was excellent!

room service slow and both times got the menu wrong very poor internet and phone service in room

room was well decorated and room service was quick and good

10 on sunday morning everything else was available, also the 24 hour room service we rang after 12 and was told rudely by a man he was the only one in the hotel and no

lovely spacious room with impressive room service!

the additional cost of 5 for room service.

room service

breakfast, excellent gym and excellent service from everyone be it reception or restaurant or room

no bath. old mattress . no method of ordering room service from room

no information about the room service not on the website nor hotel room

comfy bed, spotless clean, nice & friendly staff and good room service.

ordered room service, it arrived promptly as ordered

breakfast - skinny bacon, tasteless sausages...

wifi in my particular bedroom was virtually nonexistent which was a shame however wifi in bar was

breakfast really nice too

very welcoming and friendly staff. very good breakfast. good wifi.

lovely beds , tv ,clean room & good breakfast

wifi was very poor, the tv signal was very bad and kept cutting out channels, no phone for room service, and the tap in the bathroom was loose (cold) (+) room service not available via phones in room you have to go and ask at the bar but staff are very (-)no cleaning of the room service and we were there for a week (-)tap just dribbled, hot not much better, extractor fan did not work, mirror light did not work, room service was apalling, old towels left on the floor, shower not cleaned or reviewed, tea cup

requested an early check in so as to dress for a edging ceremony

bar area cosy and accommodating

st orders) and told they were closing the bar and could take the drink to our room

friendly staff, especially the lovely lady at the bar counter

aside from that, staff lovely and breakfast nice

the kettle was tiny and difficult to fill, the breakfast was late to open, the coffee machine was broken and the plates, cups and glasses looked

breakfast was good and plentiful

the breakfast was excellent and so were the staff serving,really helpful and accommodating

at the hub, with some options of restaurants within walking distance, helpful staff at the breakfast

pounds for room service bit much also no parking so had to park in red bays at 2 pounds an hour and it adds up

slightly sort staffed had to order & collect our room service from the bar

perfect location. great bar and room service menu.

room service good value and good quality breakfast, location ideal for local shopping, restaurants

like the face you have to pre authorise the card 50 if you want room service yes i get that you will need to authorise the card but 50 is to high why not just

no one answered the telephone from the room. no room service available.

room service was quick

could offer the same customer service in every part of the hotel from reception to the bar , room service and

right from checking-in, to breakfast, to room service, to checking-out, and the refurbished rooms all was top notch

great food and room service

loved the room service and the bar was open longer than i would have expected

we would have also loved a room service menu in our room or a copy of the breakfast/ restaurant

room service or food available after 9pm, wasn t much options available for vegetarians

reasonable restaurant, decent breakfast and they do room service too

restaurant and bar food finished too early at 9:30pm and no room service.

reception x 2 , restaurant taking room service order x 1 and staff member delivering room service

room service very efficient and the food was lovely but i couldn t finish the dessert

5 charge for room service the alarm clock and phone that didn t work until i googled reset and carried this

room service

there were a couple of little issues like missing towels one day and an incorrect room service order

staff at the reception were absolutely rude, the only staff that were nice was the guard and the room service staff but the day time receptionists were not nice at all

we ordered room service for breakfast and the food was presented nicely and tasted great

check in, but was not able to charge anything to the room because it was the weekend, including room

attention to detail, room service and breakfast

the room was quiet and comfortable, room service was great, so was the food

in the toilet, tea and coffee watchers and tv remote nicely packed in clear plastic bags, great room service which was right on time

that the rooms were ever so slightly dated, we rang down for room service at around midnight as noticed quite a few options on 24/7 to then be told that this

everything was ok. just the room service was late., but is ok.

breakfast as shown on room service list quite

great hotel, nice location, good room service/food, and friendly staff.

sometimes didn t answer room service

no room service

we had trouble calling reception and after trying to call them 5 times for room service we had to go and order at the bar instead

room was clean, comfy staff on arrival was helpful and room service was exceptional

room service was non existent in the morning

in the room would have loved a mini bar as didn't want to leave the room for drinks had to phone room service , they came quick

room service would be nice and possibly more spa facilities/ options as there s not a lot to do

breakfast, the quirkiness of the room and hotel in general, great room service facilities

room service options

room service maybe till midnight