t used) my biggest gripe was their pet policy

reasonably priced rooms, staff were lovely, room service, comfy bed

room service very good

charge for pets 10 charge for parking per night 15 per person for breakfast 5 charge for room service

wifi in the lodge dropped off and i lost five emails that had been drafted

we ordered room service and both got the lamb, the best meal we have ever had

lovely room, comfy bed, and great breakfast will definitely come back.

the staff were all incredibly friendly and attentive and the breakfast was excellent and the girl serving us could not have done

parking is free in a well maintained public car park at the rear

would have appreciated being given wifi code on checking in. another lounge chair needed

the way in, we had a lovely day chilling out and we went back to our room and ordered drinks from room service which were

large clean room great service many facilities and round the clock food and room service

the prices of the meals and room service

room service menu was decent

the air conditioning no instructions to use it very hot room couldnt get on the internet also but room service was fantastic lovely breakfast wouod come again but issues of room air conditioning

bson was closed), i arrived late and had 30 mins to make a room service entry for the rest of the night from the linden tree pub

by 8pm on ny wifes 30th birthday and i wasnt told before sitting down i wss then told i could get room service when me and my wife were all dressed for dinner so we had to leave the hotel and get

only issue was the room service breakfast, 50+ for 2 mediocre breakfasts felt very steep, even if delivered to the

told in advance that the restaurant

very long day and too tired to walk outside to the on-site pub so i ate from the bar

location is good, ample parking, food is great and staff were very attentive and helpful.

location, really excellent food, friendly staff, generally great facilities, safe parking, overall

was very cold, minus 5 centigrade at night, restaurant, bar and our lovely room alway very warm and comfortable

the decor in bar and restaurant,room lovely, clean and spacious, modern bathroom, peaceful location

setting, friendly staff nothing to much trouble, bar service, evening meal and breakfast where all outstanding

visited on a sunday night so there was plenty of car parking space

the staff friendly location great ample parking great

accommodation was clean and spacious

downside for us with it being a pub, our room was over the bar kitchen and restaurant so was quite noisy

parking was easy too

everything friendly staff the could not do enough for us quick room service food was really nice

there could be more selection of foods on the menu for room service.

no room service after 940

room service food was diabolical for the price

the reception manager went out of her way to get us a quieter room and ensured we got room service, even though it was new years eve and it wasn't on

room service had a great selection considering current times and was delicious

delayed, didn t land till 11pm was hoping to get room service but food stopped at 11pm unfortunately

comfortable bed with room service. easy access to car hire and airport. parking on site

unfortunately due to covid the bar and restaurant were closed but room service was available

room service great

do not eel comfortable sitting in a restaurant on my own so choose to have room service which does come with a service charge which is a shame, but understand the need

room service didn t work

modern but a bit plasticated and lacked a few home touches, like a pen and pad or a room service menu

cake there is a small bakery also very nice all things can be taken up to your room or orders on room

helpful, friendly staff good parking food options for either room service or served in the pub, are reasonably priced and good selection

t was really nice

i completely understand on the bar purchases & room service, but not for breakfast

staff were lovely. room service was great quality. lovely hotel

room service meal timings

room service is also excellent

no real room service

they offer room service upon request

the freedom to go to local restaurants or leave to shop freely, i was told at check in there was room service and breakfast available but when i asked reception about this i was then told they

before to be given a handful and told that as we only arrived the day before we would not get room service which was a shock

no room service as have to request but wasn't informed

room was too hot and there did not appear to be any staff at the desk nor availability for room

also the room service, not room service

room service.

sunday night the corridors and our room had a sewage smell most of the night, room service knocking on the door at 8:30 for no apparent reason, double parking, beds not the most

cold, we left the card in the door to keep the heating on but it didn't warm up, they don't offer room service as we would have liked breakfast in bed, don't have a lift, reception could see we had

not advised to book room service on booking in just left the usual clean room but wasn't done

had a pizza and pigs in blankets for room service and i can honestly say they were absolutely descusting

room service was amazing and at 2am i didn t expect such a yummy fresh sandwich

ening)

the breakfast was a good plus and we loved the room service

ordered room service very smoothly through the app as wasn t comfortable going into the hotel bar to eat

great value for money. room service on tap

on reception she goes above and beyond obviously not her fault i was on the second floor i had room service meal was very nice but i did ask for an ice cream sundae ended up with a milkshake

staff was really friendly, the room service was excellent - super fast and cheap

staff were very helpful and courteous and the room service offered was a good option as it was a busy pub

the location next to the lovely beaches. excellent breakfast good room service

initially lack of room service but this was resolved

we got room service breakfast was cold

i went downstairs for breakfast asking for room service to which i was told we should have ordered the night before - which we were unaware of

the food was cold in the restaurant we ordered room service breakfast but the time we ticked on the card wasn't available even though it didn't

i found the pizza i ordered for room service so lacking in taste i couldn't eat it and gave it back

the room service food was excellent and good value for money

position and easy to park ud83dudc4d room service provided a really high quality meal too

i had room service and it took a good while because the dining room was busy at the same time i was told

doesn t have the luxury feel room service food not great although breakfast was

i later noticed in the hotel information brochure that there was a 3 surcharge on each item as room service

room service food really good

room service was overpriced and food was not that great so would choose to eat out if re-booking

that we didn t receive we were too tired from the journey to go out for food so we ordered room service, not knowing we had to go down to reception to put credit on the room first

room service staff could do enough for

all amenities were included and all our needs catered for including both breakfast and dinner on room service

boom the bistro in advance to get your meal everything is covid safe from qr codes for bar room service, menus etc to being very clean and great social distancing and other rules put into

got room service and the food was really nice too

room service could have been extended to a later hour. by 10pm, nothing was available!

room service was excellent!

room service ends too early

room service for dinner was fast and the food was very good

room service was terrible

the room was pure luxury, and the complentary free mini bar and sweets was a lovely experience

group of loud lads in the bar early in the evening that spoiled the ambience for a while

the room service robot is something my kids will remember forever

amazing room service presentation and lovely dinner

we also loved the robot delivering room service

room service didn t change the bed sheets the 3 nights we stayed

sat down; higher quality coffee; sky movies/netflix available in the room; more vegan options via room service; recycling bins

very very helpful staff. room service food exceptional.

no room service

no breakfast option for room service.

there was no room service even though it said it was available on the website

the hotel offers room service, the room was very nice, the bed was comfortable

there was room service throughout the night so i was able to order at 2am which was perfect for my working

the room service choices. especially for kids.

rough room service) all the staff i dealt with - over the phone, delivery of food & especially

the cleanliness, the warm welcome, the room service, and great romantic room.

check in reception team, excellent. room service very efficient and friendly.

very friendly excellent central location perfect room with terrace amazing room service

i had a couple of occasions to call room service and they answered my query, and were there within seconds when i requested towels

great breakfast room service

choice of room service food on the 24 hour menu

staff lovely, 24hr room service

room service food - had to wait 1 hour 20 mins for food

going to order room service, rand restaurant

very clean and tidy , beds were very comfortable and room service was very good and all staff was very polite and

the room service was acceptable, but it could be better for a 4-star hotel

when i arrived but they made every effort to help me and arrange an evening meal even though room service wasn t available at the time

called for room service twice with no answer so gave up and ended up going out for something to eat

room service staff were so

fault) but staff sorted it quickly and

room service was very good and the unexpected and quite large amount of courtesy items for free in

room service menu extensive and excellent value

ins not desserts

excellent location, clean room. room service offered.

room service was good and staff were pleasant and very helpful

arrival my room floor wasnt clean, shampoo wasnt topped up but eventually was on the next room service

- room service missed refilling supplies multiple times

then they offered us an upgrade and room service as an apology, only to find out i was charged for the room service

we didn't have the food, but there is an option for 24 hour room service of basic meals

rticularly the room service team who were great ambassadors for the hotel)

efficient room service

the room was presented brilliantly, and we ordered room service which was brought to us quite promptly

was waiting and parked our car ( wasn't expecting that) staff very respectfull and polite room service was great room was lovely very high ceilings very nice bathroom and very (-)room service food was shocking, we ordered tuna and cucumber sandwiches which arrived on white (-)ordered a room service pizza and sandwich one evening which were disappointing after the quality of food and (+) equipped with a mini bar, tea and coffee facilities, hairdryer, ironing board and room service if you required it (+)bed, clean room, prompt and efficient room service breakfast (-)room service breakfast was stone cold. (-)room service, was late. (-)more options on room service food menu. (*) room service very good (-)closing at 10pm and extremely limited room service (choice of 3 sandwiches only

quiet and good wifi

wifi was less than good and non existant on our 9th floor

excellent choice of breakfast, location & evening meals.

- great bar - great customer service - fast wifi negatives: - broken furniture in room - key cards being demagnetised constantly - out of

value for money and quick and good room service for food

for key workers

the staff are friendly as always and the room service was tasty and great.

10.50 each extra); room service was a god-send!

which i am one) - good car parking, excellent check-in, available facilities

tried room service that was quick and good food from the downstairs restaurant

in normal rooms but can t complain because the coffee downstairs is fantastic and you can get room service anyway so that s just me being very fussy

room service was quick and the food was lovely

restaurant which you can have for room service

efficent, easy room service and spacious, clean rooms

the views of the tyne bridge room service staff room

five pound charge for room service.

my expectations, room was lovely, room service food was lovely and really quick

ordered room service on 2 occasions - the first time i got chuckney instead of red jelly so had to ring

booked out for a private party so no meals available apart from room service

was lovely and helpful we arrived at 3 30am staff helped us with bags up to room and also free room service to bring us a cup of tea

tv didn't work, flaky wifi. no in room heating contold

wifi connection was great too

the wifi stops working as soon as you get in the room

parking easy. check in easy with good staff. good wifi quiet with comfortable bed

room service excellent service

access to reception from car park lift was a bonus. room service was good

staff, comfortable room, excellent food took advantage of room service as restaurant timing clashed with our evening

than one cup, but milk for only one cup which then necessitates going down to reception or having room service bring more up to room

breakfast was room service due to covid but was on time and very nice

room service available

no breakfast to the room service and the sausages were awful

no room service delivery to room for breakfast

room service great

in the room didn't work meaning we had to go to reception to speak with someone as we did want room service but had to sit in the bar with a big crowd of stags which was uncomfortable