room service was good

room service food was prompt and very good

good control measure, very clean and comfortable room and 'take-away' room service was efficient and surprisingly nice

polystyrene used for room service food delivery rather than cardboard.

advised of dining and drinks outside, room service and how to order at check-in

late night room service delivered exceptionally and personal request for my wife and i that was honored

room service was great and not over priced and the food was good

room was lovely breakfast was delicious room service sandwiches were amazing

size and comfort and view amazing massive tv and great room service

helpful room service

suggest adding room service to restaurant menus , even if to have to copy the bar menu, would be much clearer

all rooms had phones which meant when i wanted room service i had to go to reception to order

warm despite turning the radiator down although this didn't affect us there was no lifts 5 room service charge

was a little dated, although clean and comfortable, and we couldn't get through on the phone for room service on one evening,so had to go to reception to order

room service friendly staff, cleanliness

couldn't get room service for breakfast

the room service was also efficient & great food

location and room service was really nice and came quickly.

room service hours need to be longer and no water bottles in bedrooms or fridge

once at 10:15 am which i thought was quite early for room service and then again at 11:15 am or something

fast room service

room was beautiful and spacious, with lovely special touches and a great mini bar

and space as were the quality of the linen the central location is very convenient and the bar was heaving on a saturday night if that

i was on the first floor and did not hear any noise from the bar and restaurant

the hotel staff not sure if they are different to the people who were behind the bar weren't as welcoming and friendly as the bar staff

great room service

food & service was excellent; we also used room service for our evening meal as we arrived late - it was served quickly and without fuss, food

the room service and breakfast was great

though we were staying there and stopped our guests booking own room as it was late so said no to room service drinks to appalling

no room service

we ordered room service and the food was lovely

we had room service , the sandwiches were delicious

room service was excellent and restaurant food was delicious

location, staff very friendly, room service was great

room service staff polite and friendly

room service food did not meet our expectations

room services and facilities is very poor and the room service rooms are not very attentive very

room service and housekeeping are incredibly fast and the concierge organized so much for me to do

couldn t get room service after 11 and dinner was 2 hours to be served only a main course

during our stay, the room service attendant who brought drinks to our room had a strong unpleasant odor, which lingered

was a wedding on but the staff still managed to accommodate room service

was really bad so we didn't go out much, and we didn't go to tthe restaurant or bar, but the room service was amazing we are gluten and dairy free and we had options for room service which

room service is only available until 9.30

we loved the food from room service and the server was very friendly also - i think he was called hugh

if you order room service or visit the bar/restaurant you will not be disappointed

room service offered was excellent

the location was nice and could have room service which was great

was very hot fan and open window was not enough to cool down no room service or late night food breakfast finishes to

room was great, comfy beds and great daily room service

no lunchtime menu during the week or room service

room service was a bit hit and miss - even if you didn't get what you ordered, it was delivered by

no hot food room service in the night time.

ordered some room service and the food was delicious

fridge in room was not working plates and cutlery from room service left outside of rooms for a long

excellent value for money! room service was delicious.

can also go into their restaurant or order room service

using a card for possible room service etc, i wasn't told that the money would be held for a week even though i hadn't

very quick room service friendly staff spacious

the room service the room was good with an outdoor terrace

we asked for room service and it was there within 5 minutes

noisy pipes, noisy room

there was drilling in the next room no room service

t it was nice touch that she brought it

room service

or sound insulation), broken door to room

list of all your drinks for the room service , i would a have ordered more if i could see your full selection

the staff especially house keeping and room service was exceptionally awesome

we decided to order room service int he end and i must say we really enjoyed the food; decent portions and very tasty,

also, we weren t made aware that we couldn t order room service if we didn t add a card on file at check in

having to wait at the bar for 15 mins to order room service - but it was worth it. !!

no curtains in the bathroom no room service

the staff are always very helpful, room service excellent and the location is fantastic too

was fine except getting through to room service took ages and i had to go down myself to place an order

unfair to charge a disabled person for room service

room service was great, free parking and facilities were amazing

for the basic facilities

didn't see a menu for room service either

room service for example)

lack of staff and room service

e third time

great staff, great facilities and room service available till 5am!!!

hotel was completely fabulous, from the room itself to room service breakfast

room service could have been quicker x

room service was slow

no room service out of hours

particularly as we stayed over the christmas period, the room service was excellent, thank you

no room service during 3 days of our stay

and facilities, quiet and secluded from the main road with food available in the pub or for room service

loved the late check out

wifi would only work with british mobile phones.

lovely setting, decent sized comfy bed. good room service. very friendly professional staff.

we wake up every morning with the cleaning lady knocking the door asking for a room service

room service. steak delivered cold

no room service as stated on booking.com

food not available on monday and not providing room service

breakfast next morning was first class

then the breakfast was excellent and a good price

a step back in time to a traditional country inn but with all of the modern facilities (including wifi) (-)no wifi but in rooms but i m told it s coming. (-)teething problems with strength of wifi signal and timing of central heating being on, which are known about and are being addressed (-)wifi was out of order (-)wifi. some pies on the menu during winter months. (-)there was no telephone coverage and the wifi was very patchy. (-)to the location there was little to no phone signal, there was wifi although my parents couldn't connect in the garden rooms (-)the wifi wasn't very strong and no 4g signal so doing work in the evening was tricky. (-)they can't really help this but it would have been lovely to have managed a signal or some wifi! (-)over-priced; no wifi; poor breakfast and tiny room- even though we were told we had been upgraded

parking nearer i have mobility problems but the staff were helpful

lovely breakfast

fascinating bar area stacked with history on every inch of wall and ceiling

stayed on a tuesday, but the kitchen was closed on monday and tuesdays due to staff shortage, so i hade to go out for my evening

good car parking at the rear of the hotel

the bedroom and bathroom are furnished to a luxury standard and there is a tv and wifi

there was adequate car parking behind the pub the access for cars was tight, i managed without a problem it looks like

this hotel doesn t offer room service which was a bit disappointing.

have breakfast, was told there was no room service you had to go down to the bar to order

room service took an hour to arrive when i was advised it would be 30mins, the order was wrong

room service is not 24 hrs, toothpaste was not available, hair dryer not working and the sink hole

than breakfast details, no information in the room other than a menu which we couldn t order room service from as there was no number, the corridor to our room leaked

no room service menu in the room, and had to ring through to reception 3 times before one was finally

we had room service

was booked out, lounge was full so had luke warm room service

wonderful building and surroundings nice bed excellent food and room service helpful staff

exceeded expectations - staff , service , room service, food, facilities & the location - tried to book up for xmas within hours of

room service was quick

no water in the rooms and was unable to get a room service

have done with a phone in room to call reception- didn t know how to order room service or if there was a room service

clean, room service available, great location, staff very helpful and accommodating, great value for money

room was very clean, room service was amazing, and the food was v tasty

choice for bar food as the restaurat is now very expensive and out of my price range & 5 room service tray charge is terrible

big breakfast choice, loud room doors, long wait for room service, decor bit tired, if it was a bit cheaper would have given a 10, but at these rates

room service; reception

might be good to have room service phone in room,

also, there were no room service menus so i had to look online to see what the choices were

room and bathroom were very clean, bed was cosy, a lot of choices for breakfast, room service quick and food still warm

very clean and comfortable room. wonderful room service and right in the heart of woking

on my second night i had room service and the food was hot on arrival and very tasty

room service is really handy with 3

i had room service on my second night, a club sandwich and fries

and for a pub style b and b the fact they do room service was fantastic

the food in the restaurant was excellent & service exceptional as was breakfast

great food in the restauraunt and wonderful breakfast

food was so nice

breakfast was very good too

wifi in room despite several attempts to connect, bathroom a tight fit, bed could have been a size

easy parking

very reasonably priced. lovely room. good parking.

no wifi

was a good location for my needs and great free parking

the coffee at breakfast! admittedly had a room service breakfast but very 'stewed '

st covid) but perhaps that will return soon

wasn't a phone in the room so when we called for room service i had to use my mobile, i wanted milk for tea in the morning but it never arrived

but it's a shame they can't run room service at present, i do love my breakfast in bed

corridors had food and drink

staff allowed me to order room service past a certain time, which was so helpful

room service was great food was beautiful! staff were all very lovely!

was no information in the room about the restaurant and room service

room service was excellent. very friendly helpful staff.

room service food was piping hot and my dietary requirements were met in full

economies in staffing costs evident in the drop of room service

on my second night, the quality of the room service food and service was substandard

our room also did not have a telephone so we were unable to call reception/room service

the spa facilities was a added bonus and room service was good

price of food plus surplus charge for room service

breakfast was amazing in choice and quality and included in the room charge.

local use the bar and restaurant so there there is a lovely atmosphere

the breakfast was excellent and included in the price

food and service in bar very good and

i have stayed here may times. lovely old building. great bar and atmosphere.

food was gzn too and provided room service

food and room service food was excellent

the wifi kept cutting out in the newer parts of the building as well as in the old upgrade needed

lovely large and comfortable room. excellent bar and restaurant.

spa facilities a great

a simple room service would be appreciated eg toasted sandwiches or similar and a small fridge would be very

room service

and room service would have been nice especially as i wouldn't have had to use the stairs

not sure of number for room service

room service option avaliable and not many options for lactose intolerant people, but there being

it can be quite noisy in the rooms, especially at weekends when events are taking place in the bar below and outside

unfortunately the bar area was not our type, but that was not a problem

50; and there is free wifi

decent welcome - showed all the facilities just fine - welcoming conversation when i went to the bar - room was really good - decent mattress - decent shower all good

free wifi , friendly service and great facilities close to town centre

room, clean great room service lovely buffet breakfast great facilities polite helpful

room service was great too

understandable 10 tray charge for room service, per person

extremely helpful and so friendly, our grandson loved the hotel swimming pool, we enjoyed the room service, excellent stay will definitely return next year, we highly recommend this company

room service was also good, we had special requests due to children having additional needs but all

was nothing i did not like, the only slight observation i could make would be the room service menu is a little sparce for overnight stays for business, as there were only a few hot

we were cold on our second night and in the morning as room service had left the window open as wide as it would go and we didn't know as the curtains

some of repairs or improvements had yet be completed and seem to be no checks as there was some room service plates left outside over night

3 little faults which are if you decided to have room service they do charge you 5 per tray so becareful how much you order

room service