food spot on , pool spot on room spot on staff superb gym great in general cant wait get back in sept

i wish the pool had been a little warmer

the pool was clean and an excellent size to either swim or play with the children

staff were friendly and engaging location is brilliant, food was excellent pool was the right temperature loved loved loved

the pool area was spacious and again everything spotless and the surrounding gardens well maintained

hotel , food was amazing all the staff were so friendly the pool was lovely and warm , we will definitely be

it was so relaxing beach and pool all in one all in one hotel!

one small suggestion some background music would be nice whilst relaxing around the pool

the activities around the pool & the use of the gym, also the experience of meeting lots of

the pool and outside areas were fabulous

despite being close to the main area of puerto del carmen and all amenities were superb from the pool to the tennis court

pool area spotless

bedroom has a good size, the sea/pool view is great

great location, we got a room near the pool no climbing steps

the rooms were cleaned spotless every day and so was the pool and its area

the parasols in the pool area had holes in them and were ragged

only downside was the other guests use of balls and missiles in the pool where i was with grandchildren

i travelled by myself and had a lovely experience, from the pool to room, balcony and spa it s was great and the spa prices were very affordable and it was

clean, quiet, nice pool area

pool area was nice

the staff ,the food ,the pool absolutely amazing best place in lanzarote

the pool was heated open 24 hours, pool staff so friendly come around with snacks and taster cocktails

touches made a difference: sun glasses and hats in the room, a fridge with soft drinks by the pool and many others

room as everything was there, hot tub, hammocks, sun loungers, sea views, a step away from the pool or a 1 minute walk to the beach

no matter which room you stay in, when you step outside you re met with a stunning view of the pool and the ocean, a full 10/10 view every time

loved the apartment, pool, bar, staff, location. honestly couldn’t fault the place

the heated pool was great on cooler days and staff maned this at all times

didn't realise one pool was heated and the other not until second last day!

swimming pool and of course happy hour

the pool bar food was amazing the club sandwich was huge

maintained property with great pool area and sunbeds

it was my birthday while i was there and they dropped a bottle of wine to me by the pool on the day of my birthday which was a lovely touch

lovely pool area and apartment

location, accommodation, , pool, view and security

our children 2 and 6 loved the pool which was nice and warm

is a great hotel, with excellent staff and a lovely pool and beautiful views over palms and sea

too many shady areas around the pool.

the food was lovely, great choices. rooms exceptionally clean. plenty of loungers by the pool.

the outdoor dining area and the pool area were superb

pool is not heated

our view from hotel room could of been better but we didn t pay for a pool or sea view

currently, water can be got for free in the pool bar but only there

excellent amenities, food, pool and staff

pool area and restaurants really clean and the staff were very friendly and welcoming

smokers beside pool

the pool area was clean with plenty of sunbeds, and small baby pool attached

warm pools

cold juice on arrival was appreciated room was spacious lovely pool and plenty deckchairs

we had a junior suite overlooking the pool just perfect

pool

didn't use the facilities much as we went out mostly but there were plenty of bars and swimming pools

has a quiet side and a pool for children side

beautiful pool and lovely room awesome vibe so happy i chose it

love the no reserving beds although there was still silly people sitting around the adult pool at 7 am trying to reserve beds

room had sunloungers facing onto the pool

finished, comfortable beds, very clean room, excellent facilities(gym, fitness classes,amazing pool), staff were also exceptional and a special mention to ivan, joan, cesar and samuel, all

location, cleanliness, pool area, room, food and value for money.

didn't use pool, spa or other restaurants but they all looked very good (went out exploring every day)

the shower, the wide range of welcome drinks in the room, the spa, the evening programs, the pool, the jacuzzi, the breakfast, the garden

pool area was very nice with loads of loungers

liked everything about this hotel, such as proximity to the beech, that there were 4 pools of different depths to suit all levels of swimming ability

and went out to eat, but for the money it was really good value the room was lovely and the pool was nice and there’s a gym too

i also enjoyed the pool and the proximity to the beach

excellent food, pools etc

pool area kept lovely and clean

it was fine as we got to know our neighbours when i book again i ll request a room around the pool

the pool area was spotless with plenty of sunbeds available at any time

the rooms were spotless and the pool area was gorgeous even down to the sun beds

location, modern, lovely pool

all the staff cleaners so helpful , pool is immaculate

pool renovations

heated outdoor swimming pool

was just perfect , clean lovely pool friendly staffwe arrived early and they stowed our luggage till our room was ready and we was

no wheelchair toilets by the pool area

the location loved the plane spotting great entairnment around the pool area something for everybody entairnment by night excellent some night out of 9 nights i would

is great, pool, beachfront, breakfast choices were fantastic, cleanliness throughout the hotel, accommodation

the pool and surrounding areas are immaculate, cannot fault it at all

the pool was well kept and clean and very aesthetic

excellent location..lovely pool aera .nice and quiet and very relaxing..great breakfast

lunch at pool was not very good, hardly ate any of it but paid the bill.

suites come with breakfast a la crate or buffet included & access to a private rooftop pool

the pool area was lovely and all the lovely places around

the infinity pool overlooking the sea is absolutely breathtaking, and we spent hours just relaxing and soaking

location, style, stuff, pool, beach, food

in your face the bedroom was such a great size and the robes were so handy in the room the pool area is so beautiful and spotless , very very comfortable hotel

very good and plentiful, sun loungers , pool, reception staff very helpful, apartment really nice, beds very comfortable ,furniture lovely,

the main pool is the perfect depth for children and adults and well maintained with ample sun beds, there is

i loved the pool area and the quieter area with the comfy beds

breakfast and pool bar are brilliant too

the pool side bar provides a good selection of lunches

pool is just to dip in

directly around the pool was a little tight but there were plenty of beds on the sun deck

amazing pool and lounging areas, fantastic food and location is ideal

the pool was very cold although it is supposed to be a heated pool.

nice pool area - sundeck one floor above pool area very quiet and relaxing.

the pool was to deep i’m a non swimmer and there was nowhere to stand up in it.

menu at the pool bar wasn’t great needs to improve

they play a bit of background music around the pool which i love when on holiday

there’s always beds free by the pool

the hotel and staff were brilliant. the room with a pool and sea view was perfect

times in alondra,its bar far the best villas we have experienced the villa is always cleaned,the pool area is also always cleaned its has everything you need in the accommodation,and if you need

sometimes in the more windy days a lot of leaves fall into the pool

beautiful villa perfect swimming pool

com is misleading none of the picture relate to the bungalows which don t have a pool you need to read very carefully to ensure you get the right

amazing to have own pool and so much space

apartment and property area, pool view rooms wee fabulous for gorgeous sunsets , cocktails were amazing

options were good, pool area was great

the pool and how quiet it was

pool bar closed at 6 little early i thought

lovely facilities (drinks and snack bar), pool and sunbeds, close to supermarket and bars, all staff helpful and friendly and just a 15 min

a real highlight is the beautiful garden to relax in and pool and the terrace on which breakfast is served

breakfast dinning room glazed on 3 sides with 4th side open to the small pool and garden area and sea views

view of the sea from the garden, pool and loungers make it a peaceful place to chill

local furniture and all the necessary amenities, a lovely outside breakfast and lounging area, a pool to cool down on hot days

the location is really silent and you can relax 100% on the pool and a perfect view of the town is all around

of swimming pools, very clean and recently upgraded

impeccably clean and covid compliant - and the pool and gardens are wonderful

the pool set up is next level

water put in room every day, plenty of sun beds on the complex also sit up chairs around the pool

pool was freezing cold so we had to go and use the spa facilities instead which was a lot warmer

the villa and pool area was spotless .tony the owner was very helpful.

apartment, in a quiet location, pool right on the doorstep as well

beds, villa had everything we needed & kids loved the pool

apartment/villa right beside the pool, easy parking outside and couldn’t really ask for anymore

clean, beautiful, comfortable, in front of the pool

the view from our room was exceptional, gorgeous pool then followed by the sea and the marina

it has an infinity pool with a separate jacuzzi heated to about 26c

everything - amazing room, amazing pool , amazing staff

pool was open 24/7 so was even able to have a dip past midnight if need be

the pool was gorgeous

beautifull view to the ocean and the pool

beautiful rooms which most would have fantastic pool & sea views, well designed tiered pools & landscaped areas to relax & enjoy the views

the food was excellent, the swimming pools are very good.

you wish for on a luxury holiday at the resort: beautiful outdoor pools, great spa facilities, wonderful restaurants and superb staff

pool could be warmer

at the hotel could be improved as there was very little choice if you wanted to stay by the pool and have something to

a little difficult to locate sunbed cushions and pool towels but i m being really picky

nice pool area and sea view from upstairs

the rooms are big and well equipped, all of the staff take care about covid regulations, nice pool and jacuzzi

we much appreciated our private hot tub and the delightful heated swimming pool

everything was in walking distance, spotless hotel and roof top pool was fab

the only thing was that the pool was a little small.

pool was clean with an excellent outlook

loved the pool bar and the pool

lovely rooftop pool and sunbathing area

very clean, good wifi, nice owner

property is in a lovely quiet area with a gorgeous shared pool and surround

our host was kind enough to loan us some yoga mats so we were able to do a poolside yoga session each morning under the morning sun while listening to the birds chirping

the garden with plants and pool with view on the mountains are amazing

beautiful casita and pool and raquel was very accommodating at anything we needed

beautiful courtyard and great access to the pool

property, great facilities including hot tub and swimming pool, fantastic breakfast, and set in a very charming town near lots of natural beauty

too cold to use the pool but it looked very inviting and a lovely terrace with hot tub with spectacular views

pool. view from hot tub balcony especially in the evening. local walks.

rrazza, swimming pool, gardens) are super cute and typical

it was perfect with a heated pool, new it, good furniture and brilliant kitchen

receptionist people, room, restaurant and pool bar food, services, location

water in the pool a few degrees warmer, entry to the fitness center possible for children from 12 years of age

hotel with delicious food, big area, several pools and a lot of sport activities, including the olympic

price level nice pool area nice room good food

wish there were a bigger toddler pool with gradual entrance area as our little one was not ready to get into the water straight

teguise is windy, but the breeze helped staying at the pool side all day bearable

royal package allowed us access to the goa oasis pool and bar which was 100% worth it

heated pool was great as were the cocktails in the all inclusive +

we had a lovely view of the pool and entire resort from our room

the heated swimming pool some days was not really

i would welcome more warm swimming pool :)

that the children's pool was so cold that it discouraged them from going in.

the swimming pool area was also lovely and was well maintained

having to pay 7 for 2 x swim caps for the indoor pool use.

a lovely pool area and great breakfast

rooms were clean and tidy bright and all facing the pool/sea

the sea water swimming pool is heated which was good at this time of the year

heated 29c outdoor pool

cleanliness of hotel and pool area, and restaurant service

being provided with a kettle there was no coffee or milk you could get decaf sachet at the pool bar, but no milk

pool area very clean and comfortable

the pools are lovely with plenty of sun beds for shade or sun bathing

location was perfect, the breakfasts amazing, the staff are brilliant, pool temp fine, the facilities in general were fantastic

just missing some polish around the pool side service.

also the staff cleaning around the pool in the evening and reorganizing the pool area did an excellent job

in, great spacious clean room with a great view of the beach and sea, great powerful shower, pool area was nice and clean with plenty of sun loungers, we were self catering and this hotel is

a friendly place, great facilities, just by the beach, lovely pool, superb breakfast, nice entertainment and super friendly and helpful staff

were clean, spacious, beds were comfy, our room was on the ground floor so straight out to the pool can't complain

lovely pool and room was clean staff were great

the food was great, the drinks not so good, pool excellent

pool area quiet andy clean

asked for pool view room beautiful

the pool area is amazing

suite), friendly and attentive reception staff - karina in particular - constant upkeep of pool and garden areas - appartment cleaned and towels chaged - as per the information details

pool area was exceptionally clean

pool area looks inviting

clean, cheap, pool is quiet enough in the off seasons with no kids, there is a book swap at reception which is a

pool hours a bit restrictive given the heat during the day.

there is a lack of refreshments at the pool which is unbelievable

pool was not heated (fresh in temperature but fine after a few lengths) access to our unit was not

on an afternoon, but pool and loungers were a good alternative

at of paint) difficult to find shade for two people at the pool area

well designed pool area

pool, bungalow, restaurant

it was close to a big, unheated swimming pool

only thing i could say that i was disappointed with was the temperature of the pools

we loved the cleanliness of the hotel and the variety of pool areas

food was superb, everything you needed was on site, the gym and adult pool only 1 minute from 6444, i must say it is a top class hotel and i would highly recommend it to

very friendly and helpful staff everywhere from the swimming pool bar to restaurant to front desk

of the 5d cinema, the gym, the football & volleyball pitches, play park, as well as the choice of pools

the pool was fabulous

all staff were brilliant and so helpful rooms lovely food was very good great variety pool area was fantastic and warm pool lovely

pool and sea view , clean comfortable well equipped apartment with a secluded balcony that got all

pool although heated could do with being a little bit warmer

in the pool bar for non all inclusive clients are a bit high

pool very cold. but it was february ud83dude42

myself and my 5yr old daughter loved the fact that the salt water pool was heated.

place to stay air conditioning is great food is fabulous the pool is huge 3 euro into town in a taxi cleaner came in every day proper old school type hotel

food was excellent. beds comfortable. clean. pool area beautiful.

animation in the evening, nice big swimming pool, cleans rooms, very nice customer service

the facilities in the hotel were fantastic - we were in plaza verde with a 25m training pool

met lots of friends enjoyed the 8 lane pool went in every day

facilities and the pool and supermarket

loved the apartments set up around the different pools

two things i didn't like - no sun umbrellas at pool for shade so unable to sit at pool because can't sit out in sun as too warm - i feel room

lovely pool area with plenty of sunbeds

day which can be enjoyed in the lovely surroundings of the dining area which looks out a the pool

pool area immaculate and really attractive

pool bar closing at 17.00 hrs lack of music around pool while sunbathing

pictures don’t even do the justice, pool area looks amazing day and night and rooms are very spacious

no hot tub by the pool.

i like the fact that you have two different types of pools, yes you have seagulls but they soon disappear when you swim in this pool

the fact that it was new, its location and its stunning swimming pool.

the outside pool is big and heated

i had the swim up room and was impressed by the way that the pool was cleaned every morning

derstand it ll take time for plants and trees to grow

adults only area with its bar and infinity pool is amazing

pecially loved the spa and outside infinity pool), and the food was incredible

the heated pool for royal level was great

pool bar in royal level missing options of snacks like olives, cheeses,chips

our room, the facilities, pool was great and not at all crowded

i liked the pool and staff.

had a lovely pool view from both my balcony’s

breakfast was great, pool area very nuice, evening entertainment was very good

the 2 swimming pools were both lovely, there were activities around the main pool which was fun if you wanted to

the facilities were excellent with a welcoming lobby, spacious restaurant/dining area and great pool areas

therefore it was very difficult to find a couple of sun beds in the relax zone pool area immediately after breakfast as people had reserved them with towels but were not using

the hotel's amenities, including the pool and fitness center, were top-notch and well-maintained

the pool area is nice and quiet

the staff were friendly, breakfast was great and the pool areas were very clean and tidy, i liked the split of relax zone and family zone although we

well equipped for self catering spotless clean with great pool areas pool bar staff were all

swimming pool was great

closing swimming pool, the mini market on property

hotel is really nice :) the apartments are big comfortable , with terrace and great view to the pool

good pool area but we are sea swimmers - there if you want it

imming pool, restaurant, room) was really good

facilities

the infinity pool with the swim up bar the fresh pool towel every day the staff were very polite, helpful, and

would definitely recommend the preferred club upgrade, nicer small private pool areas and the snack room is brilliant

breakfast was lovely and nice to have fruit skewers around the pool

no music at the pool, very quiet and better variety of music at the evening bar would be better.

location of our room in relation to the rest of the rooms and the pool was excellent

staff, very clean apartment with pool views

we loved the pool side environment, no excessive loud music, or in your face entertainment

great staff, excellent amenities, peaceful vibe around the pool

the japanese restaurant is excellent. staff very attentive. pool excellent. beach beautiful

too many sun beds close together around the pool.

pool area was fab and never congested

sunbeds crowded at pool areas

pool areas were spotless and loved what i believe is a salt water pool

a better pool bar is needed rather than the cafe and enclosed pool bar

hotel and staff beautiful kept pool area and grounds food very good great variety both breakfast and dinner would definitely

the swimming pool was a bit cold and sometimes reception should have more staff.

staff were very friendly, the room was lovely and the pool side was always immaculate

the location cleanliness staff friendly pool area

facilities were perfect the steam room and spa pool were great and as for the 50 minute massage, wonderful

very good breakfast, helpful reception, premier suits have private pool with bar

great hotel,, fantastic staff, great breakfast, good adults only swimming pool.

adults only pool very small and cramped so we ended up using the larger main pool during our stay

beautiful rooms and hotel. pool and grounds were fantastic and food very good

kids club kids pool play area kids

big pool

the heated pool in the spa is not really good heated. ud83dude04

beautiful pool

room and pool were beautiful

liked everything, good location, nice and quiet, super pool and brilliant weather

excellent kitchen facilities- everything you needed

great pool facilities for kids

pool's were a little cold

spacious room, beautiful views , large selection of pools, adults can enjoy some time away from kids as kiddy pool is separated form rwst of the pools

clean well appointed spacious room with balcony with great views over pool and sea

we stayed star prestige in 3208 and had a wonderful view of the pool and the coast just behind

we had a lovely view of pool and the sea

great location for a stroll by the sea, plenty of sunbeds by the pool

friendly staff, nice location, quiet neighboarhood, nice walkingpath around hotel, big pool, delicious various breakfast and dinner buffet

they performed child friendly day time shows (like the pirate show at the pool - it was brilliant)there are a lot of day/night activities for adults too

main pool was closed during our stay but to be fair we wouldn't go in and another two pools were

brilliant, staff friendly and helpful, swimming pool area outstanding, rooms have amazing views of the

room was very nice and clean but not too big it has a nice small pool in front of the beach nice restaurants around easy to walk

fantastic location , loved the views from the rooftop pool

after unpacking we made our way up onto the roof terrace where we found to our pleasure the pool was heated and it was very quiet and peaceful

not a big fan of holiday complexes so this was a perfect size for me and the roof terrace with pool was fantastic

pools very good as well and the spa was

would definitely choose sea or pool view next time

garden with outdoor pool looks amazing

from all staff right down to meals etc the only thing was when you went into the heated swimming pool the hand rail was very slippery and you had to

quiet by the pool during the day

food was excellent and we loved our junior suite with pool view

every day i wake up at 7:30am because first day a was on pool at 9:30am and all bed was reserved

safe place for little ones, excellent kids club, playground and kids pool

my only grip was that the swim up pool was closed although there was lots of people there.

if you wish to stay at the hotel during the day there are different pool activities, yoga, etc

it was nice that the drinks were served to your table as well as the pool

pool bar is very good

very good breakfast and diner choice; good location, nice view towards to the pool and sea

pool side was beautiful, great picturesque location, handy gate from the hotel to the beach

the pool was excellent and we all enjoyed the variety of the buffet

only one thing. there isn't enough sunbeds around the pool for everyone

singer at best very poor karaoke singer disappointed that in premium drinks no smirnoff vodka at pool bar or red label whisky and in main bar no red label whisky also we loved the hotel and we

all meals were good.. near to the amenities although it was nice to relax by the pool.

the room was large clean pool view . food lovely

staff & pool area

two pools (one with heated pool) (+) pool is fab (+) the pool temperature is both good (+)was large and comfy all the bar staff worked hard, the pool bar menu was good quality and fairly priced and was good to have waiter service around the (+)fantastic and the pool was lovely (+)pool leisure classes spa staff fab food (+)is immaculate; pool area superb; restaurant excellent with great food choices and attentive staff (+) pool so quiet and relaxing plenty of sunbeds (+)congratulations to hsk, f&b, guest experience, front office and pool staff (-)no pool bar

on site gym

good wifi network

excellent customer service, good breakfast, excellent facilities

large rooms fantastic all inclusive selection pool bar lunch was

fabulous location, great clean pool area, nice area, secure, friendly, comfy bed.

it is nice with the balcony and the pool

the pool area was nice and hotel stones throw from bars and restaurants but room nice and quiet at

the pool area was clean and well maintained, quiet as the hotel is adults only

of time on your balcony and like some serenity i would recommend getting a room which faces the pool area

no music at pool

relaxing environment, with beautiful bedrooms and views of the pool and town

had an exceptional room, connected directly to the pool

we loved the view from the infinity pool

good entertainment at the pool and night bar every day/evening

infinity pool could have been heated and the steps in the pool are very hard to see, maybe to mark the edge

roof terrace and pool despite it being very cold water.

they loved the pool and food , the best coffee, and the very fresh coffee beans they were using

(sunny rooms are poolside)

location of the hotel in general was great but also loved our room as it was right by the pool

pool, location, staff

the pool area was fantastic, with plenty of space to relax and enjoy the sun

not keen on the salt water pool but that is a personal choice

great staff especially bar ban at pool

location. pool. rooms. staff. restruant.

room was nice and spacious and overlooked the pool which was great for us

pool was great

well-located, walk to downtown and the dunes, pristine spaces and poolside energy.

were spacious, bed was very comfortable, pool area was lovely and great selection for

heated pool and unbelievable breakfast

pool area was great (very easy access, if you can’t do stairs)

every thing the staff especially the hotel the location the pool the entertainment

would have liked tables and chair by the pool instead of just beds

particular the fact that we were located wxactly as requested with a balcony opening out to the pool

we had room 212 which was the perfect room for access to the pool

pool bar - access up slippy steps

staff. pool. room. everything.

the rooms are located around the pool and all a good size with modern facilities

facilities: bar, pool, room, gardens etc all beautiful

the hotel itself is amazing, good pool, amazing bedroom

renovated and new, the swimming pool is great

room was lovely the pool area clean an comfortable all the staff were friendly an happy to