the staff reception, restaurants, housekeeping , bars and pool staff made it more enjoyable , never a ud83dude1e always a ud83dude00

morning by staff carrying trolleys and people outside, well obviously if you stay in front of the pool, these are bigger chance this will happen

a friendly place, great facilities, just by the beach, lovely pool, superb breakfast, nice entertainment and super friendly and helpful staff

pool was very very cold this was in june too, would definitely benefit from a heated pool to take

close to the shops bars and restaurants, wasn t all inclusive but the food we bought from the pool bar was very nice and reasonably

the pools are lovely with plenty of sun beds for shade or sun bathing

pool, facilities and staff

location was perfect, the breakfasts amazing, the staff are brilliant, pool temp fine, the facilities in general were fantastic

perhaps the swimming pool area that faces the sea could be updated.

pool area very clean and comfortable

some music at pool side needed

love the spacious atrium, pool, beach and location to airport, shops and restaurants.

pool area and view

the heated pool was great

heated 29c outdoor pool

loved the service pool food etc

loved the bungalow plenty of space,pool was lovely pirate ship with slides was great fun for kids entertainment at night was great

pool and sea view , clean comfortable well equipped apartment with a secluded balcony that got all

hotel , great room , lovely pool areas

pool although heated could do with being a little bit warmer

pool area is very relaxed with plenty of space

staff were very friendly & efficient, pool facilities excellent

pool area was exceptionally clean

the pool was a lovely clean fresh environment, everyone respecting each other’s privacy

suite), friendly and attentive reception staff - karina in particular - constant upkeep of pool and garden areas - appartment cleaned and towels chaged - as per the information details

some pool areas needed upgrading

met lots of friends enjoyed the 8 lane pool went in every day

the outside 25m swimming pool was fantastic

two things i didn't like - no sun umbrellas at pool for shade so unable to sit at pool because can't sit out in sun as too warm - i feel room

excellent 25m swimming pool for proper swimming

having to pay 7 for 2 x swim caps for the indoor pool use.

a lovely pool area and great breakfast

for active holiday, amazing facilities; well equipped gym, 25m indoor heated pool, spa, tennis

ud83dude01ud83dudc4d reception staff helped us a lot, the bar staff in the pool area is so cool ud83dude0e

that the children's pool was so cold that it discouraged them from going in.

the pools were big enough for me to swim my kilometre in the morning, and the pool loungers were great

animation in the evening, nice big swimming pool, cleans rooms, very nice customer service

myself and my 5yr old daughter loved the fact that the salt water pool was heated.

place to stay air conditioning is great food is fabulous the pool is huge 3 euro into town in a taxi cleaner came in every day proper old school type hotel

huge rooms, great pool, dinner and breakfast buffets were amazing

heated pool was great as were the cocktails in the all inclusive +

royal package allowed us access to the goa oasis pool and bar which was 100% worth it

the gardens and pool areas were superb

teguise is windy, but the breeze helped staying at the pool side all day bearable

we had our own private pool and dining areas as part of royal guests

receptionist people, room, restaurant and pool bar food, services, location

it has everything we wanted, especially peaceful, no people drunk around the pool, its not that type of hotel and it excellent for that

wish there were a bigger toddler pool with gradual entrance area as our little one was not ready to get into the water straight

friendly staff, large swimming pool, good food

price level nice pool area nice room good food

pool was clean with an excellent outlook

roof top pool beautiful

pool

loved the adult only pool area on the roof

loved the pool bar and the pool

at the hotel could be improved as there was very little choice if you wanted to stay by the pool and have something to

the garden and pool are is lovely and very relaxing

the rooms are big and well equipped, all of the staff take care about covid regulations, nice pool and jacuzzi

the cacti and palm garden are a delight the pool is lovely

garden and pool areas were attractive and immaculate

was just perfect , clean lovely pool friendly staffwe arrived early and they stowed our luggage till our room was ready and we was

the pool is heated

was great, hopefully they order their own shower chair for the hotel so guests can access the pool

no wheelchair toilets by the pool area

the location loved the plane spotting great entairnment around the pool area something for everybody entairnment by night excellent some night out of 9 nights i would

was a race every morning to the pool to get a sun lounger

it would have been amazing to have heated pool, other than that, we loved everything.

liked everything about this hotel, such as proximity to the beech, that there were 4 pools of different depths to suit all levels of swimming ability

i also enjoyed the pool and the proximity to the beach

pool area kept lovely and clean

location, cleanliness, pool area, room, food and value for money.

didn't use pool, spa or other restaurants but they all looked very good (went out exploring every day)

pool area was very nice with loads of loungers

the hotel it's self just shines,it is so clean, the rooms are brilliant, we had noa fantastic pool and sea view

good variety so many different things to choose from view from the room was looking out on the pool and you could see the mountains from the room looked amazing at

beautiful pool and lovely room awesome vibe so happy i chose it

love the no reserving beds although there was still silly people sitting around the adult pool at 7 am trying to reserve beds

room had sunloungers facing onto the pool

the fact that children and families were well looked after in their own dedicated pool area and restaurant gluten-free and lactose free food was available for

if you want a quiet option the adult only chill pool and bar is great

from the cold pool water and the dimly-lit pathway to our room, i could not think of anything else contrary to

excellent amenities, food, pool and staff

be met with indoor palm trees, a welcome drink, friendly helpful staff and a gorgeous landscaped pool area

our view from hotel room could of been better but we didn t pay for a pool or sea view

smokers beside pool

pool was a bit cold

loved our location of the room, looking out onto pool area and just walk out to it

pool is not heated

the food was lovely, great choices. rooms exceptionally clean. plenty of loungers by the pool.

is a great hotel, with excellent staff and a lovely pool and beautiful views over palms and sea

i travelled by myself and had a lovely experience, from the pool to room, balcony and spa it s was great and the spa prices were very affordable and it was

only downside was the other guests use of balls and missiles in the pool where i was with grandchildren

delicious food pool we visited the children play room and we met martin what a very nice man , thank you martin

pool area was nice

the parasols in the pool area had holes in them and were ragged

great location, we got a room near the pool no climbing steps

the pool is refreshing and the beach is right on the doorstep

the pool had plenty of sunbeds but my only niggle was rubbish left in the floor even though you could

despite being close to the main area of puerto del carmen and all amenities were superb from the pool to the tennis court

pool towels free

staff were friendly and engaging location is brilliant, food was excellent pool was the right temperature loved loved loved

the pool area was spacious and again everything spotless and the surrounding gardens well maintained

swimming pool was heated & food was exceptional

the pool was clean and an excellent size to either swim or play with the children

& comfortable pool immaculate spa was amazing and the nicest staff to come across big shout out to luke very nice

hotel , food was amazing all the staff were so friendly the pool was lovely and warm , we will definitely be

hotel spotless, lovely pools

i was then upgraded to a gorgeous room overlooking the pool and sea

the swimming pool was huge and clean, and they heated it all the time

the pool and outside areas were fabulous

the pool bar food was amazing the club sandwich was huge

loved the apartment, pool, bar, staff, location. honestly couldn’t fault the place

the heated pool was great on cooler days and staff maned this at all times

the pool was fantastic

pool was clean and so was pool area

all the little touches made it an outstanding stay, free soft drinks in the fridge around the pool, sun lotion at the pool

for breakfast choice of rose or white, plus at lunchtime and late afternoon they came around the pool area and to your patio if you were on the first floor with drinks and canapes

th a glass of cava)

no matter which room you stay in, when you step outside you re met with a stunning view of the pool and the ocean, a full 10/10 view every time

the heated pool was great and the views fantastic

the pool was lovely and not too busy

the pool area was clean with plenty of sunbeds, and small baby pool attached

we had a junior suite overlooking the pool just perfect

i love that they have an adults only pool

warm pools

our children 2 and 6 loved the pool which was nice and warm

location for the strip, our apartment looked out over the swimming pool and sea and we loved it

location, accommodation, , pool, view and security

just needed to fix the shower by the pool to make it absolutely perfect

lovely pool area and apartment

a very modern beautiful apartment with lovely warm swimming pool. close to everything

the rooms were spotless and the pool area was gorgeous even down to the sun beds

the pool area was spotless with plenty of sunbeds available at any time

lovely pool area with bar/coffee

all the staff cleaners so helpful , pool is immaculate

pool bar service is a little slow, all the staff are lovely but at times it would take a very long

this hotel everything was amazing from the staff on the counter to the towel guy by the swimming pool amazing and very polite people

the pool was well kept and clean and very aesthetic

size of rooms with balcony staff excellent pool bar lovely

the pool and surrounding areas are immaculate, cannot fault it at all

hard to fault - maybe more room around beds at the pool, it was maybe a little bit cramped.

suites come with breakfast a la crate or buffet included & access to a private rooftop pool

the pool area was also fabulous, with lots of space making it very easy to socially distance

the hotel should remove those towels as it made it more difficult for other guests to enjoy the pool

the infinity pool overlooking the sea is absolutely breathtaking, and we spent hours just relaxing and soaking

i loved the pool area and the quieter area with the comfy beds

pool area location to everything and public bus on the corner the complex is

bit expensive around the pool for drinks

breakfast and pool bar are brilliant too

pool could be a bit deeper and bigger but we had teenagers so for small kids it would be ideal

we loved the outdoor heated pool

sometimes in the more windy days a lot of leaves fall into the pool

amazing to have own pool and so much space

com is misleading none of the picture relate to the bungalows which don t have a pool you need to read very carefully to ensure you get the right

times in alondra,its bar far the best villas we have experienced the villa is always cleaned,the pool area is also always cleaned its has everything you need in the accommodation,and if you need

staff were so helpful and the pool area was to die for

pool is just to dip in

great views & amazing pool

breakfast and pool bar service

the views from our room and the pool area

nice pool and very clean

there’s always beds free by the pool

menu at the pool bar wasn’t great needs to improve

the pool was to deep i’m a non swimmer and there was nowhere to stand up in it.

spotlessly clean, helpful staff, lovely pool, can't rate highly enough

pool bar closed at 6 little early i thought

the pool and how quiet it was

pool wasn’t heated but it wasn’t too much of a problem

apartment and property area, pool view rooms wee fabulous for gorgeous sunsets , cocktails were amazing

options were good, pool area was great

the pool, garden with all species of fruits and vegetables, or the wonderful view on the island,

we spent most of the time around the pool, enjoying the

view of the sea from the garden, pool and loungers make it a peaceful place to chill

the location is really silent and you can relax 100% on the pool and a perfect view of the town is all around

a real highlight is the beautiful garden to relax in and pool and the terrace on which breakfast is served

the villa and pool area was spotless .tony the owner was very helpful.

villa was in a really good location right next to the pool

the pool was fantastic so peaceful always a sun bed, none of the nonsense in hotels

apartment, in a quiet location, pool right on the doorstep as well

apartment/villa right beside the pool, easy parking outside and couldn’t really ask for anymore

of swimming pools, very clean and recently upgraded

pool was freezing cold so we had to go and use the spa facilities instead which was a lot warmer

pool, staff, facilities , drinks menu

great breakfast! friendly staff. great pool facilities. delicate everything. good family hotel.

i also feel the spa pools should be free for guests every day

it has an infinity pool with a separate jacuzzi heated to about 26c

have been told prior to arriving which meant we were unable to be near her when we were at the pool

everything - amazing room, amazing pool , amazing staff

the view from our room was exceptional, gorgeous pool then followed by the sea and the marina

the pool was gorgeous

beautifull view to the ocean and the pool

the pool area was busy but managed to find loungers whenever we needed one at various times of the day,

you wish for on a luxury holiday at the resort: beautiful outdoor pools, great spa facilities, wonderful restaurants and superb staff

pool could be warmer

we experienced a couple of days of noisy people around the bottom communal club pool and bar

very clean, good wifi, nice owner

our host was kind enough to loan us some yoga mats so we were able to do a poolside yoga session each morning under the morning sun while listening to the birds chirping

very nice and large swimming pool with many possibilities of surrounding seating

beautiful courtyard and great access to the pool

the garden with plants and pool with view on the mountains are amazing

we loved the pool and surroundings and were able to relax really quickly

the common spaces

property, great facilities including hot tub and swimming pool, fantastic breakfast, and set in a very charming town near lots of natural beauty

it was perfect with a heated pool, new it, good furniture and brilliant kitchen

rrazza, swimming pool, gardens) are super cute and typical

also, the swimming pool was a nice surprise

pool was lovely but abit cold. staff was very pleasant and helpful.

well designed pool area

on an afternoon, but pool and loungers were a good alternative

looked a bit tired in places

staff, location, views, breakfast, pool, small bar, quiet, rooms, and facilities

light snacks from the pool bars would be welcome

pool was very nice

the aqua aerobics was brillant every morning in the pool with juan carlos,hes very good at his job,the entertainment each night was lovely great

the infinity pool with the swim up bar the fresh pool towel every day the staff were very polite, helpful, and

we couldn t get into certain restaurants at certain times to enter a certain area of the hotel/pool

loved the kids pool area, perfect for our grandson who we'd

pool's were a little cold

we stayed star prestige in 3208 and had a wonderful view of the pool and the coast just behind

great pool facilities for kids

in the restaurant also staff very friendly/funny/helpful especially at the star prestige pool