oking classes, yoga, tequilla testing, diving, archery, shooting etc) - trs infinity pool and beach zone were very calm what gives great opportunity to relax - amazing chic cabaret

nitpick: the beach at the infinity pool is rocky

the infinity pool that overlooked the ocean was breathtaking

food with a variety of cuisines, daily seaside breakfast with an amazing sunrise from infinity pool

the surprise birthday banner and cake waiting for me in my room after returning from the pool was the cherry on top of an already amazing experience

the staff they were very kind with us. the room was very great, very spacious excellent pool.

the pools was immaculate and spacious

clean hotel with great pools and a good variety of food

pool areas are nice and the location is beautiful karla and roxanna were great.

the pools and lobby were nice

in line to get seated at a buffet and also no plastic or paper plates or bowls to eat around pool area or bring food back to your

main pool quite crowded but we were able to go to the adults only pools

the pool was clean and huge

there was only one pool available until midnight, the other ones closed at 6pm

loved the adult & the secret pool, fernando and armin were great

the pool was clean but on the beach have been a lot of alga, cleaned daily but was still to much

great swimming area on beach - so many great pool options

the pool was clean but on the beach have been a lot of alga, cleaned daily but was still

also we need more pool towels and more space near the pool

reasonably priced and lots of on site activities : tennis, mini golf, exercise class at the pool and gym

the kids club at the beach could have been better.

the family selection is ideal for family with kids

kids club, worse i have ever seen

the kindness of breakfast staff in the nest restaurant

the pool deck and the walk inside the building was slippery, i fell once hitting my knee and almost

were absolutely fantastic, offering us countless enjoyable moments by the nearby beaches and pool areas

two large pools to choice from and a short walk to the beach 5

no ash trays around the pool breakfast served till 10 ...could make it 10.30

food the pool top 10

o was stationed at the back pool with the bar from 6/12-6/14

but could do with more lounge chairs and sun umbrellas on the beach and less loud music by the pool

we spend more time at the pool so this wasn't an

i especially loved javier

noisy at times . music from the pool.

rooms, breakfast, pool, welcome drinks are quite prestigious

verry nice host nice pool great breakfast...

had a wonderful cooked breakfast to order but the best thing was yasmin's incredible guidance and encouragement getting us

family friendly - kids loved the dogs, fantastic surroundings in a quiet and cosy area

rooms, breakfast, pool, welcome drinks are quite prestigious

very nice terrace and pool

to be away from resort area, 10 minute walk to beach, close to restaurants, beautiful rooftop pool and breakfast area

the roof top pool was also quite nice

the pool, the kitchen, the staff and free breakfast was good as well. would come here again

real nice place , good to resch and a rooftop pool

there are three pools that accomodate everyone from the party crowd to those that want to be left alone

service was great at the pool and bars

we loved the pizza by the pool and also loved the grill for dinner

pool water a bit too cold

abraham

food very plain, watered drinks, uncharming pool area, lack of sunbeds

each summer we bring the kids and watch the turtles nest

4 restaurants, sushi bar & 24 hour snack bar

as for the buffet, get them to make you an omelet for breakfast

bar by the beach, it is different story, you have to order food

the pool and the views are beautiful

we stayed in a junior suite that had a view of the left pool and view of the ocean

other resort brands offer exceptional upgraded services (premium bar, restaurant, pool, beach, liquor, etc

i had so much fun at the music and pool bar so did the beach

restaurants, hotels , food, pool, activities all perfect

grounds are lovely and the pools and beach are

grounds are lovely and the pools and beach are fantastic

lunch buffet by pool was bad and almost never replenished

large swimming pool

beautiful grounds. the pool, the beach, the restaurants. all tastefully done.

tropical pool bar had terrible staff everyday.

the kids pool, beach, cleanliness around beach, night show, double decker bus, lighting, mini golf

premium level. room. beach. bar. pool. theater.

childrens' pool was exceptional

how cold the pool water was

pool was at a lovely temperature

gardens, plenty of open areas, clean pool, feels secure

the took extra care to health measurements included constant sanitizing of the beach/pool chairs and restaurant tables

pool area is great for kids

the swimming pools are immense and with lots of sun beds, the beach resembles a private bay, each room has

property and pools for children

we requested bottom floor and close to pool

pool swim up bar area was loaded with kids

pool very clean and staff are always helping you to have a great time in your vacation.

ich has 3 separate pools including swim up bar)

rooms were amazing very comfy beds, the facilities were great bar, kids pool, the dolphin experience

we upgraded our bracelets when we got to the property to have access to all bars, pools, and buffets of all 4 resorts

pool floor was to slippery

some bars in the smaller pools were closed like the one close to me

the pools were clean and loved getting upgraded to the adults only section of the resort

the pool was lovely, the staff very attentive, and the food and drinks were excellent

all the staff and the kids pool aerea

it s quite loud, especially the family pool which is pretty bad

also they need to have actives on the adult side pool as well instead of just the family pool

it was hard to keep the pool clean with so many people going in and out of it

for me, it was a bit off-putting that the pool restaurant closed early and equipment was being set up next to poolside lounge chairs due to a

also would love more options in the pool

the pool, the size of the hotel

tacos from the pool bar were delicious

how the rooms were so spaced out and you needed to call a car to get to the main restaurants and pool

the resort is massive, with multiple beach fronts, pool areas, a water park, numerous restaurants and facilities

service, great food the tacos by the pool are awesome

pool bar service is very slow and never come

the pool entertainment staff was lively and full of infectious energy

alvarez at eden pool is the best, we made sure to be in his section everyday

reception and possibly on the beach where is udibile only the music from the swimming pool in some point

lovely greenery, great pool area with a swim up bar and a number of beaches in both parts of the hotel

didnt like how early things closed, such as pool bars closed around 5pm and pools closed around 7pm

pool schedule was too short, wished they let the pool open longer.

beach, staff, food,pool parties,facilities. the best hotel for the price !

lovely pool area, lovely restaurant and bar

the rooms are great, i loved the plunge pool and

i was able to text them while by the pool to make massage reservations instead of going there or having to call from the room like one

- the chlorine in the pool turned my son's hair and wive's a bit green

there is a specific pool for children, so they stay out of the adult pool, but it is serene

we loved our room with a pool and they even have a staff member walk around making sure we had everything we needed at our

the distance where my room was from the pool and beach area.

we got a free upgrade to a swim up pool room

we had no issues finding a nice spot at the pool and beach each day

open bar, pool bar, entertainment, would definitely go

the pool by the ocean is

the royal level has a private pool, private restaurant, private cabanas at the beach, top shelf alcohol, and amazing waiter

the beach and pool

the cleaning on the swiming pool and the beach

pools were clean and very nice

octopus water slide/pool has been down for a month so my kids were bummed out they couldn t go on

literally a sea pool outside my river view room

pool closes too early 8 pm and not that many good snacks in rooms for being all inclusive.

the rooms are luxurious

if anything i would say they need a closer bathroom to the main pool.

nice pool also for families *separate section

not your typical all-inclusive

very good sunbeds clean pool, public bathrooms very friendly

buffet lines, no one drunk and rowdy in the pool vaping etc)

the pool and beach are so pristine, plenty of cabana beds

wifi working on and off all the time

beach and pool area very relaxing

cluding in the rooms, pool, beach etc)

when we visited in 2016 we had meals in the open air restaurant and used the pools close to the beach-which is now an adult only area and just does not seem to be worth it with

the staff were so wonderful, especially manuel and ramon, at the adults only pool!

the landscaping, proximity to the beach, the pool and food options.

beach, pool and activities were fun but the food is pretty bad

lots of pool room

unless you get up early and snag a chair at the pool, there won't be any available

rooms are ok, a lot of activities are there in the hotel and shows at night and pool party

our kids enjoyed the activities at the pool and the shows in the evening

it needs a lot of updating, rooms, paint, pool cleanings

bit too loud around the adult pool areas (but it's ok if you don't stick by the pool)

beautiful beach and pools

during the day you can have lunch at a restaurant or they always have a buffet at the fantastic pool bar - hotdogs, burgers, fries, salsas with chips

the bar staff are great, and the staff around the pool areas are brilliant at keeping everyone fit and entertained

everything, room , food , plenty of chairs by pool and beach, even though hotel at 100% capacity

the manageable size of the property , the restaurants, the beach, the pools …. all fabulous!

beautiful airy rooms, the beach was stunning, loads of day beds to sit by the pool

there's always availability at the pool or beach to find chairs during the day or the staff will bring out more to accommodate

rick in concierge was great in helping me find a pool area to hideaway from the activities

tried to claim lounges at infinity pool the night before- staff put stop to that though after hearing that was unfair practice

r drinks and snacks) and dinner, all meals were served a la carte

on the beach, massive pool, bars, tennis courts and other activities available

food, nice animators at pool provides good programs every afternoon

sometimes music around the pool was quite loud, but it wasn't very uncomfortable

the food at the restaurants but there no words strong enough to describe the hotel with the pool bar in front of a wonderful beach

more chairs by the pool.

needs a bigger pool or another pool

swimming pool area, architecture, breakfast, variety of restaurants.

by the evening we were back in the pool

more chairs by the pool

the pool area was really nice too

specially in the restraints by the pool seemed annoyed frustrated or mad

front, beautiful beach playacar in playa del carmen, great pools, gazebos available - which upgrades a romantic experience - staff super friendly and

more shade around the pools and chairs by the pool

hotel with swimming pool and beach

only 1 bartender at the pool

pool is small and water was murky. spent all our time in the sea instead

sweet little pool, grab a cocktail and cool off in the water

food, seaside, pool, room cleanliness

water of the pool looked a bit dirty some days

on beach and by the mini pool, eco mindset, surrounding features, hiking, staff friendliness, security, morning