the kindness of breakfast staff in the nest restaurant

kids club, worse i have ever seen

the family selection is ideal for family with kids

the kids club at the beach could have been better.

the pool was clean but on the beach have been a lot of alga, cleaned daily but was still

beautiful grounds woven into the natural environment, with a fantastic pool, large kids area and a nice beachfront

reasonably priced and lots of on site activities : tennis, mini golf, exercise class at the pool and gym

pool, location, food was all good

very disappointing that the natural pool on the other side was closed off for palladium clients even though it was filled with sea weed

the pools were beautiful

in line to get seated at a buffet and also no plastic or paper plates or bowls to eat around pool area or bring food back to your

there was only one pool available until midnight, the other ones closed at 6pm

main pool quite crowded but we were able to go to the adults only pools

loved the adult & the secret pool, fernando and armin were great

the colonial, white sand, and trs areas were beautiful, the pools were wonderful, and the

the pools and lobby were nice

our first day at the white sand pool, we had to hunt someone down to get drinks at the swim-up bar

in my opinion, it s not worth flying all the way there just to spend your vacation by the pool

the pools was immaculate and spacious

food with a variety of cuisines, daily seaside breakfast with an amazing sunrise from infinity pool

very spacios and modern room

helio restaurang an infinity pool was great

oking classes, yoga, tequilla testing, diving, archery, shooting etc) - trs infinity pool and beach zone were very calm what gives great opportunity to relax - amazing chic cabaret

the beach. the infinity pool bar closes a little soon.

i especially loved javier

o was stationed at the back pool with the bar from 6/12-6/14

but could do with more lounge chairs and sun umbrellas on the beach and less loud music by the pool

we spend more time at the pool so this wasn't an

we sat by the unica pool most days, definitely the quieter of the three pools

were absolutely fantastic, offering us countless enjoyable moments by the nearby beaches and pool areas

food the pool top 10

the pool deck and the walk inside the building was slippery, i fell once hitting my knee and almost

two large pools to choice from and a short walk to the beach 5

pool, food, nature and kids club !

rooms, breakfast, pool, welcome drinks are quite prestigious

verry nice host nice pool great breakfast...

had a wonderful cooked breakfast to order but the best thing was yasmin's incredible guidance and encouragement getting us

family friendly - kids loved the dogs, fantastic surroundings in a quiet and cosy area

rooms, breakfast, pool, welcome drinks are quite prestigious

very nice terrace and pool

to be away from resort area, 10 minute walk to beach, close to restaurants, beautiful rooftop pool and breakfast area

the roof top pool was also quite nice

the pool, the kitchen, the staff and free breakfast was good as well. would come here again

real nice place , good to resch and a rooftop pool

restaurants, hotels , food, pool, activities all perfect

lovely beach and pool areas

other resort brands offer exceptional upgraded services (premium bar, restaurant, pool, beach, liquor, etc

gorgeous hotel, super friendly and fun staff, beautiful pools

we stayed in a junior suite that had a view of the left pool and view of the ocean

abraham

there are three pools that accomodate everyone from the party crowd to those that want to be left alone

david and alex at the pool were extremely attentive

service was great at the pool and bars

it provides what you want whether it's the party pool or quiet pool

food very plain, watered drinks, uncharming pool area, lack of sunbeds

each summer we bring the kids and watch the turtles nest

several minor things: burnt out light bulbs in the bathroom, tv remote not working, no bag for laundry service

each summer we bring the kids and watch the turtles nest

as for the buffet, get them to make you an omelet for breakfast

grounds are lovely and the pools and beach are

grounds are lovely and the pools and beach are fantastic

lunch buffet by pool was bad and almost never replenished

large swimming pool

beautiful grounds. the pool, the beach, the restaurants. all tastefully done.

tropical pool bar had terrible staff everyday.

the kids pool, beach, cleanliness around beach, night show, double decker bus, lighting, mini golf

premium level. room. beach. bar. pool. theater.

childrens' pool was exceptional

how cold the pool water was

pool was at a lovely temperature

gardens, plenty of open areas, clean pool, feels secure

the took extra care to health measurements included constant sanitizing of the beach/pool chairs and restaurant tables

pool area is great for kids

the swimming pools are immense and with lots of sun beds, the beach resembles a private bay, each room has

all the staff and the kids pool aerea

would have been nice to be able to order food and have it brought to you by the pool but other than that we loved it

pool bars closed too early

it s quite loud, especially the family pool which is pretty bad

it was hard to keep the pool clean with so many people going in and out of it

en there, done that for years -

burgers at pool bar so good

of the drinks could have been improved, the beer at the pool bar tasted like it was watered down with soda water or something, but a lot of them were still

ich has 3 separate pools including swim up bar)

like the animations, the facilities, the beach, the pool but most importantly i really enjoy the staff working in the resort

was a small trek away but great scenery on the way to it so no issues, and the beach was great -pool was tons of fun, quiet areas and busy areas, whatever your

we upgraded our bracelets when we got to the property to have access to all bars, pools, and buffets of all 4 resorts

all the pools had entertainment

rooms were amazing very comfy beds, the facilities were great bar, kids pool, the dolphin experience

with a la carte restaurants, the resort is big enough to never filling overcrowding at the pool or beach

alvarez at eden pool is the best, we made sure to be in his section everyday

pool food entretenient

service, great food the tacos by the pool are awesome

the pool entertainment staff was lively and full of infectious energy

but there are small pool-like beaches which are great for the children

lovely greenery, great pool area with a swim up bar and a number of beaches in both parts of the hotel

didn t like how the pools close so early

loved the pool atmosphere with the dj

heaven section pool was full of amazing music, live bar and entertainment

pool schedule was too short, wished they let the pool open longer.

the pool, the size of the hotel

tacos from the pool bar were delicious

for me, it was a bit off-putting that the pool restaurant closed early and equipment was being set up next to poolside lounge chairs due to a

how the rooms were so spaced out and you needed to call a car to get to the main restaurants and pool

beach out of use all of our 5 day stay build up of seaweed & main pool for 4 days

lovely pool area, lovely restaurant and bar

the rooms are great, i loved the plunge pool and

i was able to text them while by the pool to make massage reservations instead of going there or having to call from the room like one

- the chlorine in the pool turned my son's hair and wive's a bit green

there is a specific pool for children, so they stay out of the adult pool, but it is serene

choice of pools, cove, rock pool

and still ideal for families but the food at the royal level was much better and you had your own pool that was very chilled with nicer sun loungers and you never had to fight for space

the pool by the ocean is

the beach and pool

we didn t really use the other pools but they all looked busy and people had towel claimed them from early in the morning so it

octopus water slide/pool has been down for a month so my kids were bummed out they couldn t go on

pool closes too early 8 pm and not that many good snacks in rooms for being all inclusive.

if anything i would say they need a closer bathroom to the main pool.

one pool for kids and it was under repairs/construction

you're never bored to know where to go, so many options of pools, roof top pools, water canals and beach

open bar, pool bar, entertainment, would definitely go

food was delicious and we received constant service for drinks by the pool

we got a free upgrade to a swim up pool room

nice pool and beach front

absolutely friendly the rooms are big, the food excellent, the location fabulous the swimming pool really clean

nice pool also for families *separate section

not your typical all-inclusive

very good sunbeds clean pool, public bathrooms very friendly

buffet lines, no one drunk and rowdy in the pool vaping etc)

the pool and beach are so pristine, plenty of cabana beds

wifi working on and off all the time

beach and pool area very relaxing

cluding in the rooms, pool, beach etc)

when we visited in 2016 we had meals in the open air restaurant and used the pools close to the beach-which is now an adult only area and just does not seem to be worth it with

the staff were so wonderful, especially manuel and ramon, at the adults only pool!

the landscaping, proximity to the beach, the pool and food options.

beach, pool and activities were fun but the food is pretty bad

lots of pool room

unless you get up early and snag a chair at the pool, there won't be any available

rooms are ok, a lot of activities are there in the hotel and shows at night and pool party

our kids enjoyed the activities at the pool and the shows in the evening

it needs a lot of updating, rooms, paint, pool cleanings

bit too loud around the adult pool areas (but it's ok if you don't stick by the pool)

beautiful beach and pools

during the day you can have lunch at a restaurant or they always have a buffet at the fantastic pool bar - hotdogs, burgers, fries, salsas with chips

the bar staff are great, and the staff around the pool areas are brilliant at keeping everyone fit and entertained

everything, room , food , plenty of chairs by pool and beach, even though hotel at 100% capacity

the manageable size of the property , the restaurants, the beach, the pools …. all fabulous!

beautiful airy rooms, the beach was stunning, loads of day beds to sit by the pool

there's always availability at the pool or beach to find chairs during the day or the staff will bring out more to accommodate

rick in concierge was great in helping me find a pool area to hideaway from the activities

tried to claim lounges at infinity pool the night before- staff put stop to that though after hearing that was unfair practice

r drinks and snacks) and dinner, all meals were served a la carte

on the beach, massive pool, bars, tennis courts and other activities available

food, nice animators at pool provides good programs every afternoon

sometimes music around the pool was quite loud, but it wasn't very uncomfortable

the food at the restaurants but there no words strong enough to describe the hotel with the pool bar in front of a wonderful beach

more chairs by the pool.

needs a bigger pool or another pool

swimming pool area, architecture, breakfast, variety of restaurants.

by the evening we were back in the pool

more chairs by the pool

the pool area was really nice too

specially in the restraints by the pool seemed annoyed frustrated or mad

front, beautiful beach playacar in playa del carmen, great pools, gazebos available - which upgrades a romantic experience - staff super friendly and

more shade around the pools and chairs by the pool

hotel with swimming pool and beach

only 1 bartender at the pool