loved the pool atmosphere with the dj

lovely greenery, great pool area with a swim up bar and a number of beaches in both parts of the hotel

i love the swimming pool and all the options for dinner...

didn t like how the pools close so early

the pool area was vibrant but relaxing at the same time and there is so much space

alvarez at eden pool is the best, we made sure to be in his section everyday

the pool entertainment staff was lively and full of infectious energy

but there are small pool-like beaches which are great for the children

service, great food the tacos by the pool are awesome

pool bar service is very slow and never come

all the staff and the kids pool aerea

the swim up was a good size and just over from the main preferred area pool so was nice to have easy access to both

it was hard to keep the pool clean with so many people going in and out of it

the pool was lovely, the staff very attentive, and the food and drinks were excellent

would have been nice to be able to order food and have it brought to you by the pool but other than that we loved it

large swimming pool

grounds are lovely and the pools and beach are

view and pool in ocean front room was really amazing

lunch buffet by pool was bad and almost never replenished

beautiful grounds. the pool, the beach, the restaurants. all tastefully done.

pool was at a lovely temperature

the swimming pools are immense and with lots of sun beds, the beach resembles a private bay, each room has

there is also an adult pool which was superb too

the took extra care to health measurements included constant sanitizing of the beach/pool chairs and restaurant tables

installations are excelent , the staff at the buffette , pool zone are very friendly , always with a smile

cleanliness of the whole place

oom, the grounds, pool

the pool area was perfect and clean

childrens' pool was exceptional

i think this is excellent, as you can enjoy the beach and pool after checking out

lots of guests but it felt relaxed and calm, plenty of sun beds and room either by the huge pools or on the beach

lovely beach and pool areas

rooms overlooking the pool/ocean have excellent views, especially from the 4th and 5th floors

gorgeous hotel, super friendly and fun staff, beautiful pools

i had so much fun at the music and pool bar so did the beach

had a swim up pool room)

great service, great pool and great ocean view

pool closes too early 8 pm and not that many good snacks in rooms for being all inclusive.

also we were disappointed that all pools close at 6:30pm when we noticed that at xacaret mexico some children were still in pools much

one pool for kids and it was under repairs/construction

choice of pools, cove, rock pool

amazing place with beautiful pools and la caleta where you can snorkel

the pool by the ocean is

the beach and pool

there were always sunbeds available by the pool

the landscaping, proximity to the beach, the pool and food options.

beach, pool and activities were fun but the food is pretty bad

lots of pool room

it needs a lot of updating, rooms, paint, pool cleanings

adult pool cleanliness sport bar cleanliness

bit too loud around the adult pool areas (but it's ok if you don't stick by the pool)

our kids enjoyed the activities at the pool and the shows in the evening

the variety of restaurants and the kids pool

wifi working on and off all the time

the rooms are very comfortable, refreshments and amenities, with many pool sections within the apartment blocks, so does not feel overly crowed

when we visited in 2016 we had meals in the open air restaurant and used the pools close to the beach-which is now an adult only area and just does not seem to be worth it with

was friendly, nice size rooms, great family rooms with bunk beds, great pools, kids splash pools keep them busy for hours

near to the swimming pool was always damaged duerme the 5 days i tried to use them always on

ud) kids' pool

comfort, herman miller chair for home office, spiritual activities, pool, beach, quietness

nice pool also for families *separate section

pool, vegan tacos, vegan breakfast

also i wish the plunge pools were open to 6 pm

the bar staff are great, and the staff around the pool areas are brilliant at keeping everyone fit and entertained

the manageable size of the property , the restaurants, the beach, the pools …. all fabulous!

then the beach and the size of the pool area, never over crowded because there is so much space

beautiful beach and pools

lots of fun games on the beach and pool

rooms, breakfast, pool, welcome drinks are quite prestigious

verry nice host nice pool great breakfast...

rooms, breakfast, pool, welcome drinks are quite prestigious

breakfast was excellent and so was the dinner the host freshly cooked for us on one of the nights

verry nice host nice pool great breakfast...

i loved the many places to sit, relax by the pool, how the beach was easily accessible from the main pool deck

we paid for a pool view room and the room we got given, couldnt see a single piece of water

pool side manners near the infinity pool was horrible

activities at the pool are a hoot, and they do a lot of special things at noon

from; room service, breakfast, lunch, pool side service

r me)

on the beach, massive pool, bars, tennis courts and other activities available

more chairs by the pool.

the staff very nice, polite and helpful, the waiters from the pool the best like manuel and lupe gimenez

the food at the restaurants but there no words strong enough to describe the hotel with the pool bar in front of a wonderful beach

and pool were beautiful

layout and pool location. access to the beach was great too.

the pool area was really nice too

more chairs by the pool

complaints: seaweed on beach that they do try to clean up, no swim-up bar in pool, and no poolside/beachside waiter service

front, beautiful beach playacar in playa del carmen, great pools, gazebos available - which upgrades a romantic experience - staff super friendly and

the breakfast was also tasty and the pool wasn’t too crowded

more shade around the pools and chairs by the pool

the pools are clean and well maintained

only thing was the towel exchange for the pool

both shower towels and pool towels are provided and changed regularly

i loved all the facilities with the rooftop terrace with pool, jacuzzis, and lounge chairs as well as the middle garden patio area with another two pools

it was very good omelete and tortilla the pool at the roof top opened till 10 pm is very convenient and charming as well

location for a city break, comfortable room, nice pool area, very helpful staff

tropical pools, rooftop pool, great wine, super breakfast ud83dude0b very friendly

keeping was to be every 4 days, was 7 days and had to beg for toilet paper and clean towels, the pool was slimy on the bottom other residents actually cleaned the pool , windows to the hallway

nice apartment, comfortable beds, large living room excellent pool & relax deck super nice people serving the apartments, around for any questions very

condo is very comfortable, with the big kitchen, where i could cook, it had the balcony, and the pool on the roof

the pool was dirty

the tiles were falling off in the shower and in the pool and towel hooks were falling off the wall

room with balcony and ensuite bathroom, towels and toiletries, great value for money, clean, pool, fantastic central location and close to beach (5 min walk to beach) and surprisingly quiet (*) older & beautiful rooms, lovely simple pool & out door seating area (+) i really like the look of the building with plenty flowers and pool (+)room. pool. breakfast. (+) we've found the indoor pool very refreshing and the sitting area around it is super calming (-)we could hear alot of noise from people swiming in the pool, which was located right outside our (+) the kids can swim in little pool while you have a drink and or food (+)great location! just few steps from the mail touristic street. big rooms and a pool. (+)got a surprise upgrade to a suite with a terrace view when we arrived, the pool was in the center beautiful blue tiles (-)pool a bit small (+)pool is very small and only two loungers but it s clean and very refreshing

kids screaming and running in the halls at night

friendly staff, restaurant on site, v good wifi quiet, clean comfortable

everything worked well

the kids can swim in little pool while you have a drink and or food

hotel has 2 pools (one on the rooftop) along with plenty of comfortable seating and loungers around the large (+)great location, nice layout, nice people, great pool, good room. (+)great location, nice layout, nice people, great pool, comfortable room. meet my expectation. (+) the pool is amazing (+)pool and common areas were excellent (+) the small pool area was also a relaxing spot to unwind after sightseeing (+) i love the pool swim laps (+) great courtyard area, pool etc and the private room i stayed in had a sofa, a dreamcatcher and a hammock seat suspended (+)room and pool (+) i liked playing pool

little bit noisy with misic from the bar but not terrible

the property has a central location with parking nearby

wifi was strong and some people were working remotely

told us they had a parking, they hadn t

location, pool, staff.

rooftop pool is excellent

the spacious room, the cleanliness and comfort, the bathroom, the balcony, the ac, the rooftop pool/jacuzzi

roof top pool was a bonus after the beach

the rooftop pool is beautiful over looking the city center and ocean, the breakfast at yum yum is exceptional