the hotel is so nice, relaxing, meet with nature at the pool and chill music

very nice boutique hotel, beautiful pool and gardens

perhaps have more options in the restaurant menu and more service at the pool.

beautiful property. excellent landscape garden. beautiful pool. i stayed in the boungalo.

pool is like a little oasis without any disturbing noises from traffic or constructions etc

they have created a large lush tropical garden in the middle of a golf residential development

very confortable space and amazing attention. feels like home. great pool

the pool is beautiful and rooms are large and comfortable they feel brand new

they offer breakfast that is served outside so it can get a bit hot

breakfast was very nice to be enjoyed in the beautiful garden

the pool looked amazing and also the jacuzzi, we

the pool and amenities are nice and comfortable, as advertised

good value for your money, nice pool

main pool only opens friday through sunday

just swimming pool and spa

excellent facility with a great pool area

surroundings and pool area

also angel at the villa pool

garden and pool area as well as the room.

of the hotel doesn t match the installations they play very loud music all day at the pool that doesn t have anything to do with the relaxing place they promote: loud reggaeton,

the pool is great, although it lacks heating

swimming pool is small but nice and warm

location was very good. swimming pool, gardens and views were very nice

we went to the hotel for a wedding nearby and we were able to park our car inside the hotel s parking lot

hotel with a park, great pools for kids and adults, and iguanas by the pond

hotel with a park, great pools for kids and adults, and iguanas by the pond

the hacienda's hotel is surely the best pool i've ever swam in

the pool is exceptional and huge, built around the old aqueduct and the grounds are beautiful

was amazing the pool is gorgeous the food from restaurant delicious it is like staying at a museum it is

not enough towels at pool

the building, swiming pool

nice pool, terraces, patio, great recommendation from the owner to her friend a french pilot who took us

the pool was not cristal clear

the swimming pool, the room, the view, very clean place. very friendly and professional staff.

didn't have enough beer in stock at the pool bar, at the pool bar, no beer

pool

no hot water. bad food. ugly decoration. cold pool. hard bed

horrible music in the pool

great pool bar!

the gym was small but comfortable

room service and food overall was great

breakfast and staff service

grounds were fantastic, so clean & well maintained with swimming pool

this place ticked all the boxes above, the bigger swimming pool was warm, and clean

i liked the pool, restaurant and service. the garden and facilities around the pool very nice.

pool where swimming classes are not held daily felt like heated water, very relaxing

the pool ., the garden., everything outside the room

hotel administrator-receptionist-accountant-bell boy-valet parking is a nice guy

the breakfast on the terrace was great and we had the pool to ourselves most of the time

great pool too

breakfast and staff very good. attention very good

the breakfast on the terrace was great and we had the pool to ourselves most of the time

great view of lake, and the breakfast was fantastic

kids enjoy the pool the place was very nice s play area for the kids a big area where you can be running around

we enjoyed walks around the grounds and were able to take time to use the pool several times

the pool is clean where my kids enjoyed it

bad water pressure, no refunds, difficult parking, cold water in the pool

ants in the room and dirty swimming pool

historic, unique and relaxing. spa on premises. lovely pool and grounds. staff very attentive.

nice location, excellent services, big pool

great historical buildings and lovely grounds/pool

great swimning pool and restaurants

loved the historical room, the private pool, and the jacuzzi

awesome pool and jacuzzi

swimming pool, cleanless

they are remodeling the hotel and working any the 20% this means no pool, no spa, nothing

beautiful swimming pool and jacuzzi

gym and pool are good

pool

asked for towels for the swimming pool and when they were wet and cold they gave me new ones

loved the infinity pool and view from the room.

the fitness room and pool area were great

the pool was great for my kid--safe and great atmosphere, while we parents chilled out.

free parking

very nice big split-level room. large bathroom area. good parking. great location. great decor.

everything was great!! brunch staff pool everything amazing

place, staff, pool, safety

the pool was a bit crowded.

pool beds are uncomfortable

was great, the gardens, the pool, the room, all restaurants

wonderful pool, quiet room, and good wifi

a nice garden with view to the pool

the staff was excellent and hotel was super clean nice pool and garden and the food was superb!

there is a big garden with swimming pool and chairs etc

they close the pool the day i want to use it

they offered us the spa to change as they did not have the room ready

food, service, check in, garden, pool, everything is perfect

the swimming pool on site was also available for use on request which is kind of strange

at 1:00 pm we are asked to leave the hotel whil we were planning to spend the afternoon by the pool because they don t work on

the lovely garden and pool area are a delight

grounds/gardens are amazing, the pool is lovely, the room spacious, well decorated and private and the staff charming and helpful

the description said no wifi but they did have wifi so it was a nice surprise

mperature controlled) and greenery, great rooms, great service

the pool and gardens outside are maintained extremely well

we arrived and went straight to the pool area for an awesome cocktail

garden and pool

the music is too loud, both in the restaurant and at the swimming pool

the swimming pool is simply amazing and the water temperature was perfect

pool is not been cleaned

only negative was the jacuzzi pools- there were two, but the one was not working on some days and they weren't very hot

lovely swimming pool

they need more staff at the pool

the pool was murky and not clean

e pool water was also very dirty)

the water in the swimming pool was perfect

the stairs to our room were muddy and very dirty, and so was the area around the pool

place, breakfast, hospitality.

the grounds are gorgeous and the main pool was super peaceful and relaxing

the gardens pool and restaurant staff and location is very nice!

the beds are super comfy and the pool is awesome

the pool, the weekend buffete, the hotel was not noisy and me and my family could relax!

good temperature of the pool

a beautiful place, with a lovely reception area, bar and restaurant but the rooms are dark, the bathroom uncomfortable and the beds are not good

nice bar - no bartender

pool is the best part

location. pool was great.

the property is clean it was good wifi connection

the wifi also did not work at all only worked for about 5 min and would no longer work

loved the swimming pool

garden with a pool, nice historic decoration and very centrally located, just short walks everywhere interesting

friendly, the location - on the most picturesque street in cuernavaca, the room - amazing, the pool so beautiful, amazing amazing amazing

old building with gorgeous garden and pool

breakfast was in front of a deep blue swimming pool surrounded by foliage

beautiful garden and pool, stylish room, great location. nice breakfast included.

need deck lounge chairs for pool, cappuccino in cafe was not a cappuccino

comfort, friendliness of staff, good kitchen, quiet place, nice pool with jacuzzi part

spacious, elegant, pool, location. excellent

and pool with jacuzzi

pool was a bir run down, with little space to sit

from franciscan community: large ornate room, restaurant in attached open air garden, plus pool past that, affordable parking in entry to

nice garden, pool, free breakfast

the superb little pool at the back of the

the pool was dirty and covered with a tarp

also the pool was nice, breakfast amazing and the room was very clean

the way they have the fountain and pool

is inside a condo so it is pretty safe, the staff is super friendly and the breakfast was

included breakfast is awful : soggy chilaquiles and if you want an egg you have to pay extra

breakfast was good, room was clean.

the pool was small but lovely and the rooms were very clean

pool is really cold, it was supposed to be warm because of the heater, but i think it didnt work

room needs an additional lock because child could open the door anytime and jump in the pool

added bonus - made new friends by the pool

the garden and pool area were very nice.

pool

clean room. nice pool. great price. it's close to zocala but it a steep climb.

pool had no shallow end, nor a real deep end.

staff can be slow at times to provide towels in the pool area and are a bit pushy to get you signed up for sunday if you need a late check-out

the swimming pool the location

comfortable bed and delightful pool

pool is lovely, rooms are huge, balconies are gorgeous

i’m being super meticulous, the pool needs some more cleaning/supervision, you could see a few dead insects and it just wasn’t

the hotel is a great place to visit for 2-3 nights and relax by the pool - the restaurant is delicious

the pool was really nice, and the quality of the food and breakfast was great

hotel is very centrally located. swimming pool and very pleasant grounds. clean.

i really like the pool area to relax

excellent location. lovely swimming pool and surroundings. clean room.

hotel is small and nice, you need to know the pool is not heated but it's normal, the water is fresh and fantastic for spend the day among the

i liked the pool. i liked the staff i liked the breakfast,

10 min to estacas . they gave us the option to change breakfast for dinner due to the timings

staff is friendly and helpful, good breakfast, spacious kingsize room, comfy bed

the common areas (pool, parkong lot, gardens, entrace) were well mantained and beautiful.

nice pool, very clean, very nice

beautiful property with garden and pool

the gardens surrounding the facility was great, the pool was great

pool was cold, i´ve read that it was warm my toddler did not enjoy because of the temperature

and there is this pool with saltwater that was only gor us during the time we were there

the temperature in the pool, the food is excellent, amazing garden

has it all, the grounds are beautiful, the food is great, and the room was comfy and clean, the pool was warm and clean as well, so check it out if you are in

to the garden, the room was so clean, the bed was comfortable, tastefully decorated, there was a pool but we did not use it

no hot water for the shower. water in swimming pool was also cold.

nice little hotel with pool and a garden.

pool was not so clean

location only 5-10 minutes walk into the centre, rooms are good and there is a small pool and lovely walled garden

little one was sad that the pool was too cold for swimming

beautiful pool and room

the pool and gardens are beautiful

rooms, the breakfast, the staff, the owner, the pool, the views it was an amazing trip and getaway

pool was very nice and the water was at a nice temperature, it's great it's just a 10 rooms space,

there is a nice pool and food is served outside the rooms, which was a great touch

location, lovely setting around the pool, cool building design and friendly staff

there was a beautiful pool well maintained

pool a lovely thing after a hot day of sightseeing

very clean, pretty good location. nice patio and pool. staff very nice. comfy bed.

nice room (ours had direct access to the swimming pool) with a good bed, wifi worked well

, quiet and good service with spa

wonderful spa and services

restaurant next door is closed during the week and there is no bar open or any service - with us being the only (or very few) clients, the entire hotel had a (+) also, the bar wasn't open at convenient hours, such as the end of a touring afternoon, when a margarita or (+)like i was explaining... we only can sleep there ......no pool no restaurant ...no bar ...

location, it has a restaurant, private parking

.

there is free parking and the room had air conditioning and a tv, but that's about it

tv worked as did wifi

clean, comfortable,good location, friendly staff., secure parking.

so great music there, nice for

we expected the pool area to be cleaner and more upbeat

seats at restaurant and pool most uncomfortable i ve ever experienced

t a good neighborhood)

nice swimming pool and roof top but hotel is in downtown

room was big, clean, and comfortable, and the pool is really awesome

spacious room. nice pool.

i booked a ground floor room next to the pool and ended up getting a first floor

great price, comfortable bed, quiet street, nice pool area

we loved the heated pool and the clean and comfortable rooms.