kids enjoy the pool the place was very nice s play area for the kids a big area where you can be running around

the pool is clean where my kids enjoyed it

bad water pressure, no refunds, difficult parking, cold water in the pool

ants in the room and dirty swimming pool

breakfast and staff service

the breakfast on the terrace was great and we had the pool to ourselves most of the time

great pool too

the breakfast on the terrace was great and we had the pool to ourselves most of the time

breakfast and staff very good. attention very good

great view of lake, and the breakfast was fantastic

nice pool, terraces, patio, great recommendation from the owner to her friend a french pilot who took us

the pool was not cristal clear

the swimming pool, the room, the view, very clean place. very friendly and professional staff.

didn't have enough beer in stock at the pool bar, at the pool bar, no beer

horrible music in the pool

pool

no hot water. bad food. ugly decoration. cold pool. hard bed

the gym was small but comfortable

room service and food overall was great

large gardens for walking, the pool area was stunning, and overall the well maintained charm of the property, buildings and guest

was amazing the pool is gorgeous the food from restaurant delicious it is like staying at a museum it is

huge garden areas, beautiful pool

the hacienda's hotel is surely the best pool i've ever swam in

'my kids really enjoyed the pool area, it s very big, and has all levels for non-swimmer, 1

they have created a large lush tropical garden in the middle of a golf residential development

hotel administrator-receptionist-accountant-bell boy-valet parking is a nice guy

the pool looked amazing and also the jacuzzi, we

pool is like a little oasis without any disturbing noises from traffic or constructions etc

very nice boutique hotel, beautiful pool and gardens

the hotel is so nice, relaxing, meet with nature at the pool and chill music

beautiful property. excellent landscape garden. beautiful pool. i stayed in the boungalo.

perhaps have more options in the restaurant menu and more service at the pool.

the pool and amenities are nice and comfortable, as advertised

good value for your money, nice pool

swimming pool is small but nice and warm

the pool is beautiful and rooms are large and comfortable they feel brand new

they offer breakfast that is served outside so it can get a bit hot

breakfast was very nice to be enjoyed in the beautiful garden

very confortable space and amazing attention. feels like home. great pool

we went to the hotel for a wedding nearby and we were able to park our car inside the hotel s parking lot

of the hotel doesn t match the installations they play very loud music all day at the pool that doesn t have anything to do with the relaxing place they promote: loud reggaeton,

the pool is great, although it lacks heating

garden and pool area as well as the room.

hotel with a park, great pools for kids and adults, and iguanas by the pond

hotel with a park, great pools for kids and adults, and iguanas by the pond

excellent facility with a great pool area

main pool only opens friday through sunday

the place is so beautiful, food & drinks awesome. the pool and restaurant are so great.

surroundings and pool area

the pool area, the pristine hacienda, the surroundings.

great swimning pool and restaurants

great historical buildings and lovely grounds/pool

internet in the rooms, the pool was not very clean, staff talked in front of our window both mornings at 8am

nice location, excellent services, big pool

beautiful property. loved the rooms, pool, restaurant, grounds

location was very good. swimming pool, gardens and views were very nice

10 min to estacas . they gave us the option to change breakfast for dinner due to the timings

staff is friendly and helpful, good breakfast, spacious kingsize room, comfy bed

great pool bar!

the property was large and accommodated many people with pool access

i liked the pool, restaurant and service. the garden and facilities around the pool very nice.

grounds were fantastic, so clean & well maintained with swimming pool

the pool ., the garden., everything outside the room

pool where swimming classes are not held daily felt like heated water, very relaxing

we enjoyed walks around the grounds and were able to take time to use the pool several times

they offered us the spa to change as they did not have the room ready

awesome pool and jacuzzi

swimming pool, cleanless

they are remodeling the hotel and working any the 20% this means no pool, no spa, nothing

beautiful swimming pool and jacuzzi

gym and pool are good

hotel pool was the best. food was great. staff was wonderful.

pool: the pool area was fantastic large, clean, and surrounded by comfy loungers and umbrellas

the pool was a bit crowded.

was great, the gardens, the pool, the room, all restaurants

the staff, the room and the pool was amazing.

location. pool was great.

pool is the best part

the property is clean it was good wifi connection

the wifi also did not work at all only worked for about 5 min and would no longer work

also the pool was nice, breakfast amazing and the room was very clean

the way they have the fountain and pool

is inside a condo so it is pretty safe, the staff is super friendly and the breakfast was

rooms are clean and cosy. the breakfast is really good.

breakfast was very good and the food was delicious

lovely swimming pool

only negative was the jacuzzi pools- there were two, but the one was not working on some days and they weren't very hot

however, we enjoyed spending the weekend at the hotel, enjoying the pool, walking around the garden and eating in the restaurant

t not too warm)

the grounds are historic and beautiful ! the pool is awesome!

the pool was a great plus

friendly staff, good restaurant, nice pool area

best massage in the spa by elena garcia. mejor masaje en el spa por elene garcia.

hospitality is great, everyone very polite, room service, pool service, etc.

space, pool and flexibility

could be more people helping to serve food and drinks around the pool area and also clean up when other guests

the swimming pool is very clean the surrounding very nice and nitty

pool

the fitness room and pool area were great

free parking

very nice big split-level room. large bathroom area. good parking. great location. great decor.

the lovely garden and pool area are a delight

the swimming pool on site was also available for use on request which is kind of strange

om i can't thank enough for making us feel at home without being intrusive), the warm pool and lush garden, and the lovely and quiet location make this the perfect place for a relaxing

food, service, check in, garden, pool, everything is perfect

grounds/gardens are amazing, the pool is lovely, the room spacious, well decorated and private and the staff charming and helpful

the hotel is a bit old and some rooms could be renewed or the pool towels.

wonderful pool, quiet room, and good wifi

the staff was excellent and hotel was super clean nice pool and garden and the food was superb!

the swimming pool is very cold

a liquor bar service by the pool could be great in the evening hours

the gardens pool and restaurant staff and location is very nice!

second pool on the upper level was a little dirty and neglected compared to the other pool

the beds are super comfy and the pool is awesome

the pool is warm and long that you can swim, i strongly

the pool, the weekend buffete, the hotel was not noisy and me and my family could relax!

the description said no wifi but they did have wifi so it was a nice surprise

e pool water was also very dirty)

the pool was murky and not clean

the water in the swimming pool was perfect

the stairs to our room were muddy and very dirty, and so was the area around the pool

and the place in general but for me the most important thing was the wifi which was excellent

the music is too loud, both in the restaurant and at the swimming pool

garden and pool

hotel, pool

the pool and gardens outside are maintained extremely well

all around/atmosphere & ambience including a pool set in a large garden

the gardens surrounding the facility was great, the pool was great

nice pool, very clean, very nice

the common areas (pool, parkong lot, gardens, entrace) were well mantained and beautiful.

beautiful property with garden and pool

has it all, the grounds are beautiful, the food is great, and the room was comfy and clean, the pool was warm and clean as well, so check it out if you are in

spacious rooms, gorgeous property, good food at the restaurant, heated pool

the temperature in the pool, the food is excellent, amazing garden

pool was cold, i´ve read that it was warm my toddler did not enjoy because of the temperature

and there is this pool with saltwater that was only gor us during the time we were there

beautiful pool and room

pool was very nice and the water was at a nice temperature, it's great it's just a 10 rooms space,

amazing swimming pool and privacy

only think i didn't like is that they serve breakfast just outisde your room, facing the pool

rooms, the breakfast, the staff, the owner, the pool, the views it was an amazing trip and getaway

spacious, elegant, pool, location. excellent

very green with a small pool and restaurant

and big room, beautiful garden and pool area

excellent place in heart of town, very beautiful swimming pool

beautiful garden and pool, stylish room, great location. nice breakfast included.

old building with gorgeous garden and pool

the building and location and pool.

need mosquito spray for any meals etc by the pool

friendly, the location - on the most picturesque street in cuernavaca, the room - amazing, the pool so beautiful, amazing amazing amazing

great pool and restaurant with very landscaping

are are excellent, staff at the front are as good as well - the room was cleaned well - the pool area is great and super clean - room are spacious enough for 2 adult and 2 todlers - ample

the swimming pool is heated very well, and my kid was very happy in the swimming pool

pool

nice pool

room was big, clean, and comfortable, and the pool is really awesome

a beautiful place, with a lovely reception area, bar and restaurant but the rooms are dark, the bathroom uncomfortable and the beds are not good

nice bar - no bartender

i booked it because it was close to center, had a pool and looked pretty in pix. very clean

i really like the pool area to relax

we could pull the pool area in our room

hotel is ok, nice pool and patios, breakfast is cheep, but the room was awful

i liked the pool. i liked the staff i liked the breakfast,