beautiful property. loved the rooms, pool, restaurant, grounds

loved the historical room, the private pool, and the jacuzzi

historic, unique and relaxing. spa on premises. lovely pool and grounds. staff very attentive.

internet in the rooms, the pool was not very clean, staff talked in front of our window both mornings at 8am

nice location, excellent services, big pool

hotel administrator-receptionist-accountant-bell boy-valet parking is a nice guy

the gym was small but comfortable

room service and food overall was great

the swimming pool, the room, the view, very clean place. very friendly and professional staff.

didn't have enough beer in stock at the pool bar, at the pool bar, no beer

horrible music in the pool

pool

no hot water. bad food. ugly decoration. cold pool. hard bed

nice pool, terraces, patio, great recommendation from the owner to her friend a french pilot who took us

the pool was not cristal clear

great pool too

the breakfast on the terrace was great and we had the pool to ourselves most of the time

great view of lake, and the breakfast was fantastic

the breakfast on the terrace was great and we had the pool to ourselves most of the time

breakfast and staff very good. attention very good

the pool is exceptional and huge, built around the old aqueduct and the grounds are beautiful

'my kids really enjoyed the pool area, it s very big, and has all levels for non-swimmer, 1

pool sometimes had insects floating around, it is understandable due to the size of it, though

huge garden areas, beautiful pool

the building, swiming pool

breakfast and staff service

they have created a large lush tropical garden in the middle of a golf residential development

the hotel is so nice, relaxing, meet with nature at the pool and chill music

very nice boutique hotel, beautiful pool and gardens

perhaps have more options in the restaurant menu and more service at the pool.

beautiful property. excellent landscape garden. beautiful pool. i stayed in the boungalo.

pool is like a little oasis without any disturbing noises from traffic or constructions etc

bad water pressure, no refunds, difficult parking, cold water in the pool

ants in the room and dirty swimming pool

the pool is clean where my kids enjoyed it

kids enjoy the pool the place was very nice s play area for the kids a big area where you can be running around

the pool looked amazing and also the jacuzzi, we

very confortable space and amazing attention. feels like home. great pool

the pool is beautiful and rooms are large and comfortable they feel brand new

they offer breakfast that is served outside so it can get a bit hot

breakfast was very nice to be enjoyed in the beautiful garden

the pool and amenities are nice and comfortable, as advertised

good value for your money, nice pool

property was beautiful! staff was friendly. pool was great. 10/10

the pool area, the pristine hacienda, the surroundings.

just swimming pool and spa

amazing place, fountains, garden, pool, comfortable rooms

also angel at the villa pool

garden and pool area as well as the room.

of the hotel doesn t match the installations they play very loud music all day at the pool that doesn t have anything to do with the relaxing place they promote: loud reggaeton,

the pool is great, although it lacks heating

swimming pool is small but nice and warm

we went to the hotel for a wedding nearby and we were able to park our car inside the hotel s parking lot

location was very good. swimming pool, gardens and views were very nice

hotel with a park, great pools for kids and adults, and iguanas by the pond

hotel with a park, great pools for kids and adults, and iguanas by the pond

great pool bar!

the property was large and accommodated many people with pool access

i liked the pool, restaurant and service. the garden and facilities around the pool very nice.

grounds were fantastic, so clean & well maintained with swimming pool

the pool ., the garden., everything outside the room

pool where swimming classes are not held daily felt like heated water, very relaxing

we enjoyed walks around the grounds and were able to take time to use the pool several times

could be more people helping to serve food and drinks around the pool area and also clean up when other guests

loved the infinity pool and view from the room.

great pool with “infinity” ledge and apprx 25m length for laps.

the fitness room and pool area were great

with great view and silky soft cotton begging on comfortable bed, spacious bathroom, beautiful pool and good buffet

free parking

very nice big split-level room. large bathroom area. good parking. great location. great decor.

swimming pool, cleanless

they are remodeling the hotel and working any the 20% this means no pool, no spa, nothing

awesome pool and jacuzzi

beautiful swimming pool and jacuzzi

great breakfast. room was great, as well. and enjoyed the grounds and pool.

nice swimming pool

the swimming pool is very cold

a liquor bar service by the pool could be great in the evening hours

a nice garden with view to the pool

wonderful pool, quiet room, and good wifi

10 min to estacas . they gave us the option to change breakfast for dinner due to the timings

staff is friendly and helpful, good breakfast, spacious kingsize room, comfy bed

place, staff, pool, safety

everything was great!! brunch staff pool everything amazing

i loved the room, the pool, the staff.

pool beds are uncomfortable

the pool was a bit crowded.

the description said no wifi but they did have wifi so it was a nice surprise

hotel, pool

the pool and gardens outside are maintained extremely well

the music is too loud, both in the restaurant and at the swimming pool

garden and pool

all around/atmosphere & ambience including a pool set in a large garden

really wanted to swim but the pool was covered up

om i can't thank enough for making us feel at home without being intrusive), the warm pool and lush garden, and the lovely and quiet location make this the perfect place for a relaxing

grounds/gardens are amazing, the pool is lovely, the room spacious, well decorated and private and the staff charming and helpful

the grounds of the hotel are very pleasant and well kept and the pool, although on the small side, was pleasant to swim in

food, service, check in, garden, pool, everything is perfect

they offered us the spa to change as they did not have the room ready

the stairs to our room were muddy and very dirty, and so was the area around the pool

the pool was murky and not clean

e pool water was also very dirty)

the water in the swimming pool was perfect

the wifi coverage was very good on all levels

the beds are super comfy and the pool is awesome

the room was to dark and the emergency exit to the pool was blocked with a desk...

bar by the pool had staff problems, i requested a beer like 4 times and during my 3 hours at the pool i never

good temperature of the pool

the gardens pool and restaurant staff and location is very nice!

the pool was nice and warm

the jacuzzi was not working next to the beautiful swimming pool but that was a very minor issue.

however, we enjoyed spending the weekend at the hotel, enjoying the pool, walking around the garden and eating in the restaurant

t not too warm)

pool is not been cleaned

a beautiful place, with a lovely reception area, bar and restaurant but the rooms are dark, the bathroom uncomfortable and the beds are not good

nice bar - no bartender

had multiple laugage and our room was all the way in the back of the swimming pool, not only we had to walk with them through the pathway next to the pool but there were no

the pool is small in order the number of romos

added bonus - made new friends by the pool

the pool was small but lovely and the rooms were very clean

pool closes too early

great pool and restaurant with very landscaping

the building and location and pool.

garden with a pool, nice historic decoration and very centrally located, just short walks everywhere interesting

need mosquito spray for any meals etc by the pool

breakfast was in front of a deep blue swimming pool surrounded by foliage

pool

staff can be slow at times to provide towels in the pool area and are a bit pushy to get you signed up for sunday if you need a late check-out

pool had no shallow end, nor a real deep end.

accomadating staff, nice pool with cold beers, near zocolo but up a big hill

it has a little cozy restaurant and swimming pool

excellent place in heart of town, very beautiful swimming pool

spacious, elegant, pool, location. excellent

beautiful garden and pool, stylish room, great location. nice breakfast included.

there was a pool and hot tub that we didn't use, but was, as with the rest of the place, beautiful and artistic

and pool with jacuzzi

the heated pool is a huge highlight and the garden landscape is beautiful

staff, pool and bar

nice garden, pool, free breakfast

the superb little pool at the back of the

from franciscan community: large ornate room, restaurant in attached open air garden, plus pool past that, affordable parking in entry to

if you like resorts, where you can get drinks and massages and meals and sit by the pool without leaving the premises, this is a good place for you

comfortable bed and delightful pool

pool is lovely, rooms are huge, balconies are gorgeous

i’m being super meticulous, the pool needs some more cleaning/supervision, you could see a few dead insects and it just wasn’t

great pool

i thought the pool area was lovely

i booked it because it was close to center, had a pool and looked pretty in pix. very clean

property, with very nice landscaping and pool area

excellent location. lovely swimming pool and surroundings. clean room.

i really like the pool area to relax

great safe parking. nice staff. clean modern room. pool. complementary coffee

nice room (ours had direct access to the swimming pool) with a good bed, wifi worked well

pool a lovely thing after a hot day of sightseeing

very clean, pretty good location. nice patio and pool. staff very nice. comfy bed.

there was a beautiful pool well maintained

pool was not so clean

little one was sad that the pool was too cold for swimming

the breakfast is classic mexican food. the pool is good ,the room is pretty good.

pool does not get much sunlight, not much management can do about it but maybe have a heated pool

no hot water for the shower. water in swimming pool was also cold.

location. pool was great.

pool is the best part

the property is clean it was good wifi connection

the wifi also did not work at all only worked for about 5 min and would no longer work

, quiet and good service with spa

wonderful spa and services

restaurant next door is closed during the week and there is no bar open or any service - with us being the only (or very few) clients, the entire hotel had a (+) also, the bar wasn't open at convenient hours, such as the end of a touring afternoon, when a margarita or (+)like i was explaining... we only can sleep there ......no pool no restaurant ...no bar ...

rooms, the breakfast, the staff, the owner, the pool, the views it was an amazing trip and getaway

amazing swimming pool and privacy

sad was couldn't have stayed longer to enjoy the lush grounds and pool

gorgeous little gem with friendly service, beautiful rooms and pool

the pool is warm, and well located so it has shade and sunlight