the jacuzzi was not working next to the beautiful swimming pool but that was a very minor issue.

the grounds are historic and beautiful ! the pool is awesome!

pool is not been cleaned

lovely swimming pool

they need more staff at the pool

everything was great!! brunch staff pool everything amazing

pool beds are uncomfortable

the pool and the gardens.

place, staff, pool, safety

hotel pool was the best. food was great. staff was wonderful.

we enjoyed walks around the grounds and were able to take time to use the pool several times

great breakfast. room was great, as well. and enjoyed the grounds and pool.

gym and pool are good

swimming pool, cleanless

they are remodeling the hotel and working any the 20% this means no pool, no spa, nothing

awesome pool and jacuzzi

grounds/gardens are amazing, the pool is lovely, the room spacious, well decorated and private and the staff charming and helpful

very nice garden and swimming pool! the room very big and clean. as well the staff very top!

food, service, check in, garden, pool, everything is perfect

at 1:00 pm we are asked to leave the hotel whil we were planning to spend the afternoon by the pool because they don t work on

the lovely garden and pool area are a delight

bar by the pool had staff problems, i requested a beer like 4 times and during my 3 hours at the pool i never

the grounds are gorgeous and the main pool was super peaceful and relaxing

the beds are super comfy and the pool is awesome

pool and brunch on sundays

the room was to dark and the emergency exit to the pool was blocked with a desk...

could be more people helping to serve food and drinks around the pool area and also clean up when other guests

space, pool and flexibility

the swimming pool is very clean the surrounding very nice and nitty

loved the infinity pool and view from the room.

the fitness room and pool area were great

free parking

very nice big split-level room. large bathroom area. good parking. great location. great decor.

the water in the swimming pool was perfect

the pool was murky and not clean

the stairs to our room were muddy and very dirty, and so was the area around the pool

e pool water was also very dirty)

beautiful grounds, beautiful rooms. after a bad start, the staff became helpful. nice breakfast.

the hotel is a bit old and some rooms could be renewed or the pool towels.

there is a big garden with swimming pool and chairs etc

they close the pool the day i want to use it

the grounds and the pool are beautiful and very well-maintained

a nice garden with view to the pool

the gardens surrounding the facility was great, the pool was great

nice pool, very clean, very nice

the common areas (pool, parkong lot, gardens, entrace) were well mantained and beautiful.

beautiful property with garden and pool

the description said no wifi but they did have wifi so it was a nice surprise

great pool and breakfast

mexico is full of hotels with this type of concept - colonial style rooms, some gardens, pools, restaurant etc

spacious rooms, gorgeous property, good food at the restaurant, heated pool

they have 3 different pool areas, which provides a variety

to the garden, the room was so clean, the bed was comfortable, tastefully decorated, there was a pool but we did not use it

we loved the heated pool and the clean and comfortable rooms.

nice pool

pool

great price, comfortable bed, quiet street, nice pool area

good food and ambience, good location, pool and amenities good.

pool was very nice and the water was at a nice temperature, it's great it's just a 10 rooms space,

beautiful pool and room

rooms, the breakfast, the staff, the owner, the pool, the views it was an amazing trip and getaway

heard the people outside who was coming to their rooms, or in the mornings the fountain in the pool, or the people having breakfast which of course woke us up

only think i didn't like is that they serve breakfast just outisde your room, facing the pool

mperature controlled) and greenery, great rooms, great service

all around/atmosphere & ambience including a pool set in a large garden

hotel, pool

garden and pool

we arrived and went straight to the pool area for an awesome cocktail

also the pool was nice, breakfast amazing and the room was very clean

the way they have the fountain and pool

is inside a condo so it is pretty safe, the staff is super friendly and the breakfast was

booked 2 exactly identical double rooms, one included breakfast, one didn't because 2 persons stayed in it

breakfast was very good and the food was delicious

balcony overlooking the pool.good aircon.

the only thing - the pool didn t look too promising, we never got in.

no hot water for the shower. water in swimming pool was also cold.

little one was sad that the pool was too cold for swimming

the breakfast is classic mexican food. the pool is good ,the room is pretty good.

i booked it because it was close to center, had a pool and looked pretty in pix. very clean

i liked the pool. i liked the staff i liked the breakfast,

hotel is very centrally located. swimming pool and very pleasant grounds. clean.

property, with very nice landscaping and pool area

we could pull the pool area in our room

they offered us the spa to change as they did not have the room ready

there was a pool and hot tub that we didn't use, but was, as with the rest of the place, beautiful and artistic

and pool with jacuzzi

very green with a small pool and restaurant

and big room, beautiful garden and pool area

excellent place in heart of town, very beautiful swimming pool

comfortable bed and delightful pool

i’m being super meticulous, the pool needs some more cleaning/supervision, you could see a few dead insects and it just wasn’t

nice quiet swimming pool area for guests

the hotel is a great place to visit for 2-3 nights and relax by the pool - the restaurant is delicious

the pool was really nice, and the quality of the food and breakfast was great

breakfast was in front of a deep blue swimming pool surrounded by foliage

friendly, the location - on the most picturesque street in cuernavaca, the room - amazing, the pool so beautiful, amazing amazing amazing

need mosquito spray for any meals etc by the pool

old building with gorgeous garden and pool

i got a very nice massage while i was there and spent some time sitting by the pool

the heated pool is a huge highlight and the garden landscape is beautiful

nice garden, pool, free breakfast

the pool was dirty and covered with a tarp

the superb little pool at the back of the

from franciscan community: large ornate room, restaurant in attached open air garden, plus pool past that, affordable parking in entry to

a beautiful place, with a lovely reception area, bar and restaurant but the rooms are dark, the bathroom uncomfortable and the beds are not good

nice bar - no bartender

pool is the best part

location. pool was great.

the wifi also did not work at all only worked for about 5 min and would no longer work

the property is clean it was good wifi connection

the pool is not very clean, facilities very old and poorly kept, very pricy for what it offers.

pool and garden are in good shape

pool and gardens

nice atmosphere and pool area. great whirlpool within the room.

the highlight of my stay was the swimming pool which was delighfully warm

it had a nice pool, and was a great value.

staff can be slow at times to provide towels in the pool area and are a bit pushy to get you signed up for sunday if you need a late check-out

the swimming pool the location

with a view on a gorge, spacious though simple room and a comfy bed, friendly staff, an on-site pool, very good price/quality

clean, nice pool,well maintained, friendly staff,good location, neat zocalo, free parking.

pool is really cold, it was supposed to be warm because of the heater, but i think it didnt work

the pool is small in order the number of romos

had multiple laugage and our room was all the way in the back of the swimming pool, not only we had to walk with them through the pathway next to the pool but there were no

added bonus - made new friends by the pool

the garden and pool area were very nice.

nice room (ours had direct access to the swimming pool) with a good bed, wifi worked well

there was a beautiful pool well maintained

location, lovely setting around the pool, cool building design and friendly staff

very clean, pretty good location. nice patio and pool. staff very nice. comfy bed.

pool a lovely thing after a hot day of sightseeing

location and breakfast - staff very friendly

it was a little pricey for a quick overnight stay ~ but we needed the secure parking

breakfast was decent, but it wasn't as on a display that having pancakes

staff, extremely clean, strong wifi, good breakfast, on-site parking, clean

breakfast, service, cleaning

pool and spaces

access could be better around the pool area with better planning for guests with scooters or wheelchairs, the wheels to my scooter

the swimming pool

the pool was awesome with a great temperature.

pool is nice during the day, jacuzzi is awesome during the night

, quiet and good service with spa

wonderful spa and services

restaurant next door is closed during the week and there is no bar open or any service - with us being the only (or very few) clients, the entire hotel had a (+) also, the bar wasn't open at convenient hours, such as the end of a touring afternoon, when a margarita or (+)like i was explaining... we only can sleep there ......no pool no restaurant ...no bar ...

.

parking was very convenient

location, it has a restaurant, private parking

there is free parking and the room had air conditioning and a tv, but that's about it

clean, comfortable,good location, friendly staff., secure parking.

very clean and pretty hotel! loved the pool and garden area

beds were very comfortable, the restaurant attached to the hotel was delicious, and the pool area was great

the restaurant is excellent; nice staff very hot weather so the pool is great

attwntive staff very nice garden and pool

i was working remote and had to go to the pool area for a signal

building has charm, the rooms are spacious, not too far from pools and garden restaurant

rooms, strong water flow in the shower, beautiful pool, lots of great service

a property for whole family, one pool is great for toddlers witha a minimum depth and tempeted

the grounds and pool are very nice

the pool was well heated

pool where swimming classes are not held daily felt like heated water, very relaxing

i liked the pool, restaurant and service. the garden and facilities around the pool very nice.

the property was large and accommodated many people with pool access

this place ticked all the boxes above, the bigger swimming pool was warm, and clean

the pool ., the garden., everything outside the room

terrace and pool area very beautiful and the food in the restaurant was great

seats at restaurant and pool most uncomfortable i ve ever experienced

so great music there, nice for

we expected the pool area to be cleaner and more upbeat

the rooftop pool was nice

the room was comfortable and clean. we liked the little balcony and the pool up toe was great.

right next to the pool area one of my favourite places in mexico so far on our

pool on roof small but lovely

the arquitectura of the room was amazing! also enjoyed the rooftop plunge pool.

nice clean room with a balcony, plus a great little rooftop terrace with plunge pool

great pool bar!

kids enjoyed a lot the swimming pool

beautifull pool and spa. excellent food in the restaurant.

we had planned to go out after lunch but changed our plans and just lounged by the pool reading

pool and garden

hotel is fabulous, not only because of its perfect accommodations and superb gardens and swimming pool but also and mainly because of the friendliness of both the reception desk, the housekeeping,

tropical grounds and pool-like being in a romantic hacienda --great restaurant&bar- staff very

pool area is not on the same level as the rest of the hotel

the staff was incredibly nice, the place is spotless, the food at the restaurant and pool are delicious

we went for an anniversary and they surprised us with a free dessert while we were at the pool

lovely swimming pool area

also, the pool was important to me

tile work, sloped wooden beamed ceiling, a private balcony with seating and overlooking the pool

very nice cared & furnished complex with great garden & swimming pool, the road above the wall is a little to hear sometimes but earplugs are in the room's

loved the pool

sthetically, i didn't end up swimming) but it was covered in the

rooms are very clean and the pool is amazing

large room, excellent wi-fi, heated smaller pool

very nice property, comfortable and spacious rooms, big pool and nice food.

pool room clean.

the pool was nice!

the waitress would serve the mexican clients around the pool but never came to ask me (canadian) if i needed anything

staff is great, great food, good location and good value, the pool could use a little bit of heating but it was very good experience all

hotel with security at night; walking distance from city centro; confortable bed; nice swiming pool surrounded by gorgeous garden

pool area: the pool area is covered by flowers attracting bees which led to me being stung by it,

hotel garden and pool are very beautiful and relaxing

hotel with security at night; walking distance from city centro; confortable bed; nice swiming pool surrounded by gorgeous garden

hotel garden and pool are very beautiful and relaxing

nadian) if i needed anything

the waitress would serve the mexican clients around the pool but never came to ask me

staff is great, great food, good location and good value, the pool could use a little bit of heating but it was very good experience all

pool was closed before the schedule

the facilities were very comfortable. the garden is very beautiful and the swimming pool nice.

the pool spa is the best!

there are two swimming pools, and the best part is that if you take a massage in the spa, you can swim all day in a

the property is lush with a nice pool and spa

the swimming pool is fantastic

the guy at the pool is excellent and very friendly

the garden and the pool are very nice

the heated pool, front desk stadf, the food and service at the pool.

t it was surround by beautiful gardens)

you could not take snacks drinks to be by pool

showers were only warm not hot, there were mosquitos by the pool

the pool, the garden

to the climate pool

showers were only warm not hot, there were mosquitos by the pool (but it was surround by beautiful gardens)

the pool was a nice area to relax by in the sun

the heated pool, front desk stadf, the food and service at the pool.

the pool, the garden

the hotel's parking is fairly small, but they do a good job of fitting everyone's car in, although you do have

up the quality of the property should be improved, the pool was not full for days, the jacuzzi should be way cleaner

the pool was not working properly

a nice small hotel with pool and outdoor area

thing i better remember is that the room was big with a big bathroom, also it had a pool, food services and parking with someone checking on my car

the staff was really nice - the garten with the pool is very comfortable - eat was also nice and

the pool was clean and the chocolate strawberries and wine were exceptional

so private; we enjoyed the pool and private yard in the afternoon

the pool can be improved.

it was a place more than beautiful, loved their jacuzzi and pool. also the hot tub at the room.

the pool area. warm and kindly staff. the bathroom is so nice.

the lobby area, there was no warning of the step to the lobby or a working elevator to access the pool or the restaurant

pool area was very clean and relaxing ,beds were very comfortable. breakfast was very nice !

jaquzzi was not working but the pool was great.

pool area was very clean and relaxing ,beds were very comfortable. breakfast was very nice !

expensive and fruit is not as fresh as other places in morelos also it was hard to get answer in room service between 3 and 5 pm

was great in most instances, room service was quick

spa was great for couples massage

spa is ok, massages are good

nice and comfortable facilities, also they offer a very good spa service.

location was very good. swimming pool, gardens and views were very nice

big spacious room, great customer and room service

the swimming pool is nice

the sheets had holes. the heater didn't work and the water in the pool was really cold.

we couldn't get in the pool

was freezing); the elevator wasn't working

location. free parking. big bathroom.

the pool

of people) for easter week, it was crowded, loud

te night lots of talk and noise) and the pool was always full

nice pool and breakfast

wonderful setting with a nice pool and a very attentive staff!

the pool is spacious, providing ample seating for guests to unwind comfortably

the pool was good, the courts were great, the gym was well equipped

loved the grounds and heated pool

heated pool so nice and the buffet good too

great architecture, food and garden/pool.

hotel with a park, great pools for kids and adults, and iguanas by the pond

hotel with a park, great pools for kids and adults, and iguanas by the pond

t 70% of the pool) but

the pool and the gardens

the pool is amazing, most of it a bit too deep for a family friendly pool

pool

if you re planning to travel with kids is a nice place because the hotel has a playground and pool for kids

the pool is great but it’s cold, so be aware of that

patio was beautiful, and has a pool.

we went to the hotel for a wedding nearby and we were able to park our car inside the hotel s parking lot

as i called the front desk they brought the like in 2 min, same when me & my kids got out the pool (which was a nice temperature at 9pm) they gave us new

asked for pool side view, never got that. asked for early check in, never got that.

the pool was very dirty and bathroom taps were not working too. the lobby is unkept too

friendly staff but double charged me! parking situation was good very well lit

parking was safe, walled inner yard

the pool area, the pristine hacienda, the surroundings.

surroundings and pool area

just swimming pool and spa

i enjoyed the room and the pool and gardens.

the place is so beautiful, food & drinks awesome. the pool and restaurant are so great.

garden and pool area as well as the room.

of the hotel doesn t match the installations they play very loud music all day at the pool that doesn t have anything to do with the relaxing place they promote: loud reggaeton,

the pool is great, although it lacks heating