showers were only warm not hot, there were mosquitos by the pool (but it was surround by beautiful gardens)

the pool was a nice area to relax by in the sun

the pool, the garden

the heated pool, front desk stadf, the food and service at the pool.

you could not take snacks drinks to be by pool

to the climate pool

you could not take snacks drinks to be by pool

showers were only warm not hot, there were mosquitos by the pool

t it was surround by beautiful gardens)

the pool, the garden

the hotel's parking is fairly small, but they do a good job of fitting everyone's car in, although you do have

the swimming pool is fantastic

the guy at the pool is excellent and very friendly

the garden and the pool are very nice

lots of stairs with walkways over the small pool

nice place with a good bar and pool .

the pool area was very nice to chill out at on a hot sunny day and the jacuzzi was great for the chilly

would not let kids in and

pool and jacuzzi

pool room clean.

nice pool with warm

the pool was nice!

the rooms were a bit old, the bathroom had a bad odor and the pool was very cold.

the hotel is very nice. the pool is very clean the room is very comfortable.

spa was great for couples massage

was great in most instances, room service was quick

nice and comfortable facilities, also they offer a very good spa service.

spa is ok, massages are good

expensive and fruit is not as fresh as other places in morelos also it was hard to get answer in room service between 3 and 5 pm

the pool was clean and the chocolate strawberries and wine were exceptional

so private; we enjoyed the pool and private yard in the afternoon

the pool area. warm and kindly staff. the bathroom is so nice.

the pool can be improved.

it was a place more than beautiful, loved their jacuzzi and pool. also the hot tub at the room.

the lobby area, there was no warning of the step to the lobby or a working elevator to access the pool or the restaurant

jaquzzi was not working but the pool was great.

pool area was very clean and relaxing ,beds were very comfortable. breakfast was very nice !

pool area was very clean and relaxing ,beds were very comfortable. breakfast was very nice !

nice gardens, quiet pool, friendly staff, good location, free parking, good service.

there are two swimming pools, and the best part is that if you take a massage in the spa, you can swim all day in a

the facilities were very comfortable. the garden is very beautiful and the swimming pool nice.

no noises cleanliness pool restaurant

pool was closed before the schedule

big spacious room, great customer and room service

was freezing); the elevator wasn't working

we couldn't get in the pool

the swimming pool is nice

the sheets had holes. the heater didn't work and the water in the pool was really cold.

location. free parking. big bathroom.

hotel with security at night; walking distance from city centro; confortable bed; nice swiming pool surrounded by gorgeous garden

pool area: the pool area is covered by flowers attracting bees which led to me being stung by it,

the waitress would serve the mexican clients around the pool but never came to ask me

hotel garden and pool are very beautiful and relaxing

nadian) if i needed anything

pool area: the pool area is covered by flowers attracting bees which led to me being stung by it,

hotel garden and pool are very beautiful and relaxing

the waitress would serve the mexican clients around the pool but never came to ask me (canadian) if i needed anything

staff is great, great food, good location and good value, the pool could use a little bit of heating but it was very good experience all

hotel with security at night; walking distance from city centro; confortable bed; nice swiming pool surrounded by gorgeous garden

specially the pool area

wonderful setting with a nice pool and a very attentive staff!

te night lots of talk and noise) and the pool was always full

nice pool and breakfast

th kids and

pool area is not on the same level as the rest of the hotel

was able to get some work done because the music from the birds and view of the lush grounds and pool made me feel pleasantly different

the staff was incredibly nice, the place is spotless, the food at the restaurant and pool are delicious

tropical grounds and pool-like being in a romantic hacienda --great restaurant&bar- staff very

we went for an anniversary and they surprised us with a free dessert while we were at the pool

loved the pool

sthetically, i didn't end up swimming) but it was covered in the

everything was clean, the rooms, the pool, etc

this place and the nice pool and grounds are

also there is swimming pool

heated pool so nice and the buffet good too

loved the grounds and heated pool

pool, bar service at the pool was amazing and room service

the grounds/gardens are beautifully maintained; the pool area is lovely and relaxing

the pool area is very nice

pool maintenance

nice clean room with a balcony, plus a great little rooftop terrace with plunge pool

right next to the pool area one of my favourite places in mexico so far on our

the room was comfortable and clean. we liked the little balcony and the pool up toe was great.

pool on roof small but lovely

we had planned to go out after lunch but changed our plans and just lounged by the pool reading

also, the pool was not heated so we couldn't really use it

gardens, pool & spa were beautiful

pool and garden

hotel is fabulous, not only because of its perfect accommodations and superb gardens and swimming pool but also and mainly because of the friendliness of both the reception desk, the housekeeping,

so great music there, nice for

terrace and pool area very beautiful and the food in the restaurant was great

the rooftop pool was lovely and the overall service was top notch

seats at restaurant and pool most uncomfortable i ve ever experienced

the rooftop pool was nice

the restaurant is excellent; nice staff very hot weather so the pool is great

very clean and pretty hotel! loved the pool and garden area

everything. staff great. pool good. decent restaurant manager at restaurant was exceptional

i was working remote and had to go to the pool area for a signal

attwntive staff very nice garden and pool

tv worked as did wifi

very basic room no breakfast surrounding view from window.... rundown parking lot

wifi only worked outside of the room

.

can hear your neighbor through the walls, the view doesn't have nothing special, the pool, parking lot and the shower needs maintenance

pool and gardens

are not comfortable and service on restaurant and pool are terrible, waiters take forever to ask for your order and they don’t have room service,

the highlight of my stay was the swimming pool which was delighfully warm

the pool is not very clean, facilities very old and poorly kept, very pricy for what it offers.

nice atmosphere and pool area. great whirlpool within the room.

if you re planning to travel with kids is a nice place because the hotel has a playground and pool for kids

nice pool and the bed was comfy

pool

lots of things to do with children like ping pong, air hockey, basketball court, garden areas, pool, etc

t 70% of the pool) but

the pool was very dirty and bathroom taps were not working too. the lobby is unkept too

as i called the front desk they brought the like in 2 min, same when me & my kids got out the pool (which was a nice temperature at 9pm) they gave us new

asked for pool side view, never got that. asked for early check in, never got that.

friendly staff but double charged me! parking situation was good very well lit

parking was safe, walled inner yard

restaurant next door is closed during the week and there is no bar open or any service - with us being the only (or very few) clients, the entire hotel had a (+) also, the bar wasn't open at convenient hours, such as the end of a touring afternoon, when a margarita or (+)like i was explaining... we only can sleep there ......no pool no restaurant ...no bar ...

, quiet and good service with spa

wonderful spa and services

a property for whole family, one pool is great for toddlers witha a minimum depth and tempeted

the grounds and pool are very nice

location, warm pool, great food

the heated swimming pools were good

families let their kids jump and dive, play ball and take over one pool completely

the pool is great but it’s cold, so be aware of that

patio was beautiful, and has a pool.

great safe parking. nice staff. clean modern room. pool. complementary coffee

great pool in a lovely setting

location, lovely setting around the pool, cool building design and friendly staff

there was a beautiful pool well maintained

very clean, pretty good location. nice patio and pool. staff very nice. comfy bed.

pool does not get much sunlight, not much management can do about it but maybe have a heated pool

balcony overlooking the pool.good aircon.

no hot water for the shower. water in swimming pool was also cold.

pool was not so clean

the only thing - the pool didn t look too promising, we never got in.

if you like resorts, where you can get drinks and massages and meals and sit by the pool without leaving the premises, this is a good place for you

nice quiet swimming pool area for guests

great pool

the pool was really nice, and the quality of the food and breakfast was great

pool is lovely, rooms are huge, balconies are gorgeous

i booked it because it was close to center, had a pool and looked pretty in pix. very clean

hotel is small and nice, you need to know the pool is not heated but it's normal, the water is fresh and fantastic for spend the day among the

i liked the pool. i liked the staff i liked the breakfast,

property, with very nice landscaping and pool area

i really like the pool area to relax

there is a nice pool and food is served outside the rooms, which was a great touch

pool was very nice and the water was at a nice temperature, it's great it's just a 10 rooms space,

the pool is warm, and well located so it has shade and sunlight

heard the people outside who was coming to their rooms, or in the mornings the fountain in the pool, or the people having breakfast which of course woke us up

sad was couldn't have stayed longer to enjoy the lush grounds and pool

accomadating staff, nice pool with cold beers, near zocolo but up a big hill

the swimming pool the location

it had a nice pool, and was a great value.

clean, nice pool,well maintained, friendly staff,good location, neat zocalo, free parking.

the pool is a bit too deep and they don't provide floating devices for safety

the pool is small in order the number of romos

added bonus - made new friends by the pool

pool closes too early

room needs an additional lock because child could open the door anytime and jump in the pool

pool is really cold, it was supposed to be warm because of the heater, but i think it didnt work

we loved the heated pool and the clean and comfortable rooms.

room was big, clean, and comfortable, and the pool is really awesome

spacious room. nice pool.

are are excellent, staff at the front are as good as well - the room was cleaned well - the pool area is great and super clean - room are spacious enough for 2 adult and 2 todlers - ample

pool

pool was a bir run down, with little space to sit

staff, pool and bar

nice garden, pool, free breakfast

the superb little pool at the back of the

the pool was dirty and covered with a tarp

excellent place in heart of town, very beautiful swimming pool

comfort, friendliness of staff, good kitchen, quiet place, nice pool with jacuzzi part

and pool with jacuzzi

spacious, elegant, pool, location. excellent

beautiful garden and pool, stylish room, great location. nice breakfast included.

old building with gorgeous garden and pool

garden with a pool, nice historic decoration and very centrally located, just short walks everywhere interesting

loved the swimming pool

breakfast was in front of a deep blue swimming pool surrounded by foliage

great pool and restaurant with very landscaping

a beautiful place, with a lovely reception area, bar and restaurant but the rooms are dark, the bathroom uncomfortable and the beds are not good

nice bar - no bartender

pools

staff was great, restaurant and pool area are very comfortable and restaurant menu is tasting

access could be better around the pool area with better planning for guests with scooters or wheelchairs, the wheels to my scooter

the pool was awesome with a great temperature.

pool was not warm enough, there was not water dispensers all the time

the hotel offered self service laundry which was a very nice surprise for us.

also the laundry was

hot breakfast was included and it was very tasty and filling

was delicious the breakfast

parking

mexico is full of hotels with this type of concept - colonial style rooms, some gardens, pools, restaurant etc

to the garden, the room was so clean, the bed was comfortable, tastefully decorated, there was a pool but we did not use it

and there is this pool with saltwater that was only gor us during the time we were there

great pool and breakfast

has it all, the grounds are beautiful, the food is great, and the room was comfy and clean, the pool was warm and clean as well, so check it out if you are in

the gardens surrounding the facility was great, the pool was great

nice pool, very clean, very nice

the common areas (pool, parkong lot, gardens, entrace) were well mantained and beautiful.

beautiful property with garden and pool

mperature controlled) and greenery, great rooms, great service

garden and pool

the pool and gardens outside are maintained extremely well

the music is too loud, both in the restaurant and at the swimming pool

hotel, pool

the water in the swimming pool was perfect

the stairs to our room were muddy and very dirty, and so was the area around the pool

e pool water was also very dirty)

the pool was murky and not clean

place, breakfast, hospitality.

the description said no wifi but they did have wifi so it was a nice surprise

the grounds are gorgeous and the main pool was super peaceful and relaxing

bar by the pool had staff problems, i requested a beer like 4 times and during my 3 hours at the pool i never

the pool, the weekend buffete, the hotel was not noisy and me and my family could relax!

good temperature of the pool

the room was to dark and the emergency exit to the pool was blocked with a desk...

the swimming pool on site was also available for use on request which is kind of strange

very nice garden and swimming pool! the room very big and clean. as well the staff very top!

om i can't thank enough for making us feel at home without being intrusive), the warm pool and lush garden, and the lovely and quiet location make this the perfect place for a relaxing

grounds/gardens are amazing, the pool is lovely, the room spacious, well decorated and private and the staff charming and helpful

the grounds of the hotel are very pleasant and well kept and the pool, although on the small side, was pleasant to swim in

nice swimming pool

a nice garden with view to the pool

the swimming pool is very cold

the grounds and the pool are beautiful and very well-maintained

they close the pool the day i want to use it

free parking

very nice big split-level room. large bathroom area. good parking. great location. great decor.

space, pool and flexibility

great pool with “infinity” ledge and apprx 25m length for laps.

i asked for room facing pool

with great view and silky soft cotton begging on comfortable bed, spacious bathroom, beautiful pool and good buffet

loved the infinity pool and view from the room.

the swimming pool is simply amazing and the water temperature was perfect

beautiful room, loved the pool

they need more staff at the pool

the pool was nice and warm

however, we enjoyed spending the weekend at the hotel, enjoying the pool, walking around the garden and eating in the restaurant

the pool was a bit crowded.

the pool and the gardens.

everything was great!! brunch staff pool everything amazing

place, staff, pool, safety

the staff, the room and the pool was amazing.

also the pool was nice, breakfast amazing and the room was very clean

the way they have the fountain and pool

booked 2 exactly identical double rooms, one included breakfast, one didn't because 2 persons stayed in it

breakfast was very good and the food was delicious

didn't eat the breakfast but we did enjoy a cup of coffee a couple of times

swimming pool, cleanless

beautiful swimming pool and jacuzzi

gym and pool are good

awesome pool and jacuzzi

they are remodeling the hotel and working any the 20% this means no pool, no spa, nothing

we enjoyed walks around the grounds and were able to take time to use the pool several times

location. pool was great.

pool is the best part

the property is clean it was good wifi connection

the wifi also did not work at all only worked for about 5 min and would no longer work

they offered us the spa to change as they did not have the room ready

water in the pool was so cold

it has a restaurant, a pool, a small gym, bar and one shared living room

the pool had a lot of dust but it was due to a the windy time in

great pool

it has a restaurant, a pool, a small gym, bar and one shared living room

grounds were fantastic, so clean & well maintained with swimming pool

this place ticked all the boxes above, the bigger swimming pool was warm, and clean

i liked the pool, restaurant and service. the garden and facilities around the pool very nice.

pool where swimming classes are not held daily felt like heated water, very relaxing

the pool ., the garden., everything outside the room

great pool bar!

well appointed boutique hotel, with nice grounds and a pool

the staff were wonderful, the breakfast delicious, and they kept trying to feed me more

breakfast was delicious, well prepared, well varied, vary tasty and very mexican

nivel and green and swimming pool awesome!

monica and danny were wonderful hosts. great location. very nice pool, bar, restaurant area.

excellent service, nice place. great swimming pool, good breakfast.

d well heated)

loved the big size of the bedroom with the view to the swimming pool

the pool was not open when we got ther at 10:00 and they said it will be open untol 11:30 pm

great experience and the pool and the friendly service made it even better. highly recommended.