great gym and pool. convenient laundry room. useful shuttle service

the pool wasn’t heated! lol but it was a great place!

great pool for kids, comfortable room, great bathroom

hotel is beautiful. the pool was clean, close to the beach.

clean place, friendly staff, pool temperature was great, food incredible, so quiet in the knight

indoor pool, bar, nice lobby area.

the pool was locked . said to talk to the front desk but i didn't want to

the pool had a film over the water

everything especially the bed and the pool.

cleaned quite friendly staff indoor pool. coffee available all day

we only had a hour in the pool but it was fun

the pool, the atmosphere

unable to use the jacuzzi or pool at the time of my stay

there was a patron who was smoking inside the pool area

suites queens bet ,the bar ,fitness and pool

place- clean, quiet, great pool, lots of room, safe area, great breakfast

the pool was a nice touch as well

located, gym and pool were squeaky clean

the pool temperature

hotel premises/ swimming pool/ spacious room

love to stay at the hampton inn in garden city it’s always clean the breakfast is good and the staff the

the front desk personnel and the kitchen staff

staff and also if available they will give late check out.

bottles, coffee/tea service in lobby, gym, breakfast, pull out shelves, nice staff at desk & kitchen

the front desk staff, kitchen and maintenance personnel were amazing

stay at the viana the facility is clean and well maintained they have an excellent restaurant and bar and the bed is above and beyond

property was nice best part was the spa treatment.

great spot for girls night with dinner, bar and spa

hotel & spa has become my home away from home

great for an adult weekend away from the kids

the pool spacious room my room heat was broken they immediately reroomed me it was great

and as if the kids don’t spend enough time in the water we got to use the hotel pool too which is tiny, but nice

me and my husband go away we always look at the pool and it was great the pool could be a little warmer but it was great the spa hot tub was really

pool area looked unkept, no staff visits, no fresh towels, pool was dirty

the beds were comfortable and the kids enjoyed the pool. i enjoyed the hot tub.

the pool and mini golf was cool too

room and pool were very clean

the pool and the room so clean

breakfast was very good and the pool was very useful, rooms very well equipped and beautiful

rooms are beautiful, they were very fair about pool time

we were early so we used your wonderful pool and outside tables

fitness room and pool were excellent

pool and the sitting space indoors and outdoors!

pool very nice and loved fire pit

the only flaw we found was the pool tile is dangerously slippery!

big rooms. nice, spacious pool.

pool closes early.

we enjoyed the game room( ping pong table and pool table)

i was laying by the pool i decided to go for a dip and stepped on a metal bracket that was a part of the pool structure

rooms are very large and all have a patio that faces the pool

pool was a little outdated (best i've seen in a long time), comfortable large rooms, 24hr room service, on-site spa, indoor pool, close to cafes and restaurants (+)enjoyed everything about it especially the pool and how the light above changed colors (+) my friend and i didn t use the gym or pool this trip but it s always wonderful (-)the pool was on the small size but adequate. (-)pool was closed. and 2 full size vs qurens seemed odd (-)pool closes early 7pm (-)wish they had something in room stating where pool, gym and patio were, (-)pool openings (-)not access outside lounge chairs off the indoor pool/door was locked

spa was disappointing- i had a scalp massage and foot massage and it was mediocre, i expected

red door spa waiting end of day and bar great with 2 different kind of

king bar and red salt restaurant are truly exceptional

the spa was great and the late

and the b inherit pool & jacuzzi was our favourite part

absolutely amazing she saw i was traveling with 3 kids and put us in the perfect room near the pool

i really wanted to get in the pool but it was out of order

the pool was amazing

staff at the pool and gym weren't friendly. seemed like they would rather we weren't there.

the lady who is in charge of the breakfast area is a superstar

to upstairs parking was tight and not easy to negotiate

easy parking. close to everything.

good breakfast, room service, clean, near to burger king, starbucks and bus stop line q12

my kids had to get an airbnb

right off the beach big beautiful pool room are very clean and very big also very quiet and calming don’t even feel like we are

very nice staff & pool

i am loving the huge pool. so refreshing on a hot day.

many attractions and food choices within walking distance and swimming pool

nice clean pool and we grilled sausages from nearby italian grocery store

who handled the pool during covid with sign in times was exceptional

wish they protected the hot tub and/or pool so it could be used in the winter.

everything! the staff, the cleanness , the food and the pool which was so clean and refreshing!

need a bartender by the pool area

only downfall, due to covid, you have to book a time slot to visit the pool, and you only get 1 hr per day

also great environment, pool and excellent restaurant, as well as spacious rooms and cozy bed

the room and the pool location

the pool

the outside pool was great

pool

it’s immaculately clean, the breakfast is good and plentiful, the beds are comfortable, and the staff is wonderful

convenient store / deli right next door was friendly and had what i needed, hotel airport shuttle was prompt and friendly and easy short ride to laguardia airport

the change machine in the laundry room did not work

shuttle driver did not provide me with a safe experience

the gym, the lobby, the patio and the second floor, the water pressure ❤️ i have no complaints and

separately for laundry and the gym isn’t well stocked very barebones

parking on site was safe/easy with an excellent shuttle driver/service to and from airport

comfortable beds, staff was helpful, free shuttle service to/from airport, 2 miles from chase

absence of a bar and seems under staffed

the pool and gym was nice.

able to connect to the wifi on my computer, even after multiple tries, asked the staff about it, but nothing and no one

about the wi-fi they usually give me the pass word when i pay but no wifi was giving to me to sign in into it

not room, phone in room not working, room was extremely cold, no heating instructions, no info on wifi given by person at desk

free frozen breakfast late check out location

free wifi

breakfast was excellent, everything needed to satisfy for both adults and the kids

great breakfast.

the free breakfast was great and the early check in (about 1:45 p

was good, but if you were running late sometimes not much left asked for a late check out - no problem at all -

only elevator located outside our room despite request for a room far from the elevators and an early check in

spacious room, pool (until labor day, when it was locked).

the pool

breakfast in plastic bag? really? tasted horrible. pool close at 7pm

pool

also we would have liked to know ahead of time that the pool wasn’t available

breakfast was good!

restaurant breakfast

breakfast was not an option. at least free breakfast was not offered.

ean and great) restaurant & bar

breakfast was okay

wonderful area full of many restaurants and shuttle to airport

i liked the pool and the gym and things of that nature.

would have been nice if they offered a shuttle service to citi field for the concert

i took the free shuttle bus to laguardia airport ,the driver ,sammy is very nice also

the gym was amazing i wish i got to use it but i was only there a short time

pool access

no swimming pool.

pool was closed

i think the pool should stay opened later i like to swim at night when it's cooler

quaint pool

the indoor pool

didn t use any amenities like the pool or gym

the fitness center never had more than one person in it but we saw it and the pool in use

didn't have breakfast because i didn't get to bed until 3:00 am, and by the time i woke up, it was already

breakfast has not been requested.

friendly desk staff very helpful, room extremely clean, pool wonderfully warm and the pool hours were great and checkout time was

in a breeze - asked for different accommodations to be closer to the pool & immediately done- room w/2 queen beds great - the beds & pillows were so comfortable

liked the convenient location, the pool & workout room, the bar & restaurant

didn't go to swimming pool

birthday in pool area with outside quests propping doors open and hair/ weave in the jacuzzi

the pool, the room

pool, outdoor patio with tables and chairs, kitchen was great, rooms were clean

loved everything from the complimentary breakfast to the pool and jacuzzi

pool could’ve been warmer

room size, pool and breakfast selections

the towels was ruff for price of spa tub room should have better towels

the front desk person was rude. the spa tub didn’t work as advertised

the spa was nice the room was clean and the service was good ?

they don’t provide soap for the spa bath room at least something travel size for the customer

jet spa wasn't working correctly

staff allowed a late check out

the staff were really helpful and freindly and allowed for an early check in.

the staff was very friendly and accommodated my needs to help me out regarding early check in

breakfast could be better

were told the room would have a spa tub and it didn’t, the hot water only got luke warm, the sink faucet poured out water when it

were very neat and clean the service was outstanding and everyone was pleasant and i enjoyed the breakfast

i was told all room had spa tubs but my room didn’t have one at all.

helping staff. the guy at front desk was friendly and shuttle bus was good.

close to airport & had pool

the pool and spa area could have been open a little later.

the amenities were great especially the pool and room service great service and food too

was clean, check-in process was smooth, and indoor pool was open until 10:30 pm

pretty fancy for the price. awesome pool and great breakfast. staff was very attentive.