pool deck had an ant infestation which i reported to the front desk

the pool was locked . said to talk to the front desk but i didn't want to

cozy and gym & pool is open and kept very clean

the pool had a film over the water

no hot pool. laundry was out of service. one of the elevators wasn’t working

the pool, the atmosphere

the pool was very cold i called three times to have them turn the heat on in the pool and it was never

suites queens bet ,the bar ,fitness and pool

there was a patron who was smoking inside the pool area

i loved the fact that we were required to reserve the pool, and just our party had use of the pool for the duration

breakfast was amazing

breakfast was average but that's

ohh and i enjoyed the gym

liked everything including the complimentary breakfast and the complimentary coffee that was kept in the lobby

bottles, coffee/tea service in lobby, gym, breakfast, pull out shelves, nice staff at desk & kitchen

the gym is open 24 hours and the pool which is open from 10-10 is very large and good for a decent swim

hotel premises/ swimming pool/ spacious room

bed and pillows very comfortable. pool and gym were great. breakfast was fresh and yummy.

the pool temperature

we loved the pool and the breakfast was amazing and it was included

i also utilized the game room which has a pool time the last time i was here which was really fun

breakfast was very good and the pool was very useful, rooms very well equipped and beautiful

pool and game room

love the fact that the pool area the barbecue area the fire pit area was all open and was ready for

the pool and mini golf was cool too

pool closes early.

had a suite that had a terrace that leads to the pool

big rooms. nice, spacious pool.

we enjoyed the game room( ping pong table and pool table)

rooms are very large and all have a patio that faces the pool

pool isn't working

the pool spacious room my room heat was broken they immediately reroomed me it was great

the beds were comfortable and the kids enjoyed the pool. i enjoyed the hot tub.

i always love my breakfast , the pool and hot tub so close to many activities

had a pool and a jacuzzi as well as fitness room and a computer lounge for the guest

am so tired of booking hotels based on a pool and then when i arrive the pool is broken

nice pool, nicely designed room, great cafe near the lobby.

pool very nice and loved fire pit

quietness the food and the gym i didn't get a chance to get in the pool but maybe next time

the pool wasn't open. ðŸ ? ??

pool was a little outdated (best i've seen in a long time), comfortable large rooms, 24hr room service, on-site spa, indoor pool, close to cafes and restaurants (+)enjoyed everything about it especially the pool and how the light above changed colors (+) my friend and i didn t use the gym or pool this trip but it s always wonderful (-)the pool was on the small size but adequate. (-)pool was closed. and 2 full size vs qurens seemed odd (-)pool closes early 7pm (-)wish they had something in room stating where pool, gym and patio were, (-)pool openings (-)not access outside lounge chairs off the indoor pool/door was locked

greeting at check in was excellent. bar staff very friendly and engaging.

would have liked a wet bar in the room and/or a small refrigerator

my friend and i didn t use the gym or pool this trip but it s always wonderful

check in and check out hours didn't give us time to enjoy the pool/gym due to shutting down early

hot tub and pool area could use a little updating.

the pool was closed due to covid but that's ok... very quiet

absolutely amazing she saw i was traveling with 3 kids and put us in the perfect room near the pool

we loved the pool.

the pool was amazing

spa was excellent

if you happen to go to the bar and get alex as a bartender, you just hit the jackpot - he’s great

the spa was also very nice

(drinks were amazing) we are looking forward to visiting again and using the spa services

hotel & spa has become my home away from home

the pool wasn’t heated! lol but it was a great place!

center very pleasant, clean, well lit and looking into pool area

hotel is beautiful. the pool was clean, close to the beach.

and the hot tub wasn't working at the time but the indoor pool was super relaxing

great pool for kids, comfortable room, great bathroom

no swimming pool.

swimming pool not available. coffee in rooms was very poor quality.

pool was closed

i think the pool should stay opened later i like to swim at night when it's cooler

the pool is under repair

my kids were not happy but we had to find another pool else were and long beach wasn’t too far away

only elevator located outside our room despite request for a room far from the elevators and an early check in

the gym is very small and seems scary

breakfast was excellent, everything needed to satisfy for both adults and the kids

swimming pool closes way too early, my kids were very upset

the rooms are small. so with kids withus it was little difficult to move around.

room service every 3 days

actually thought the hotel was clean and neat, but its good when you travel without kids

we switch up to 3rd floor because some ignorant kids was running stomping at 3 am

omg the breakfast was excellent

the staff were really helpful and freindly and allowed for an early check in.

the staff was very friendly and accommodated my needs to help me out regarding early check in

everything! the staff, the cleanness , the food and the pool which was so clean and refreshing!

beautiful pool

who handled the pool during covid with sign in times was exceptional

the place is relaxing the pool area is well maintain the restaurant is good and offers a variety of plates i will be going

only downfall, due to covid, you have to book a time slot to visit the pool, and you only get 1 hr per day

the pool

the outside pool was great

like the fact the hotel had a restaurant room service and also a pool it was very clean and

also great environment, pool and excellent restaurant, as well as spacious rooms and cozy bed

nice outdoor swimming pool

friendly desk staff very helpful, room extremely clean, pool wonderfully warm and the pool hours were great and checkout time was

indoor pool, clutch in the winter

staff bedding breakfast. bar pool the grounds

would have liked an outdoor pool.

clean room, warm pool and great hours for the pool and fitness center.

the indoor pool

didn t use any amenities like the pool or gym

the fitness center never had more than one person in it but we saw it and the pool in use

had to pay extra for breakfast even though tasted good and no food offered for dinner.

breakfast has not been requested.

loved everything from the complimentary breakfast to the pool and jacuzzi

very clean, nice pool, nice staff & supermarket close by

room size, pool and breakfast selections

pool could be a bit warmer and the hot tub a bit cooler

my one and only problem was the pool was a bit cold for the season and the hot tub wasn’t working

shuttle service, continental breakfast, location to airport

breakfast to choose from waffles, eggs, yoghurt and orange juice/coffee

shuttle service was good which made it easy for us to transfer to

airport was close. shuttle left on time. room was excellent

continental breakfast with waffles made on the spot

pools indoor and outdoor

spacious it had an amazing indoor pool which my son absolutely loved

also an extra blanket and an outdoor bathroom for the pool

great hot tub and pool area

handicap friend that was complaining me was yelled at and humiliated at the pool i tried to

nice, clean, new hotel with anindoor pool and jacuzzi.

breakfast not stocked or replenished well.

was clear and timely; breakfast staff was helpful and lovely; rooms were large and

breakfast was plentiful and food replaced as needed

breakfast was great

heated pool

we enjoyed the pool and the waffles for breakfast

the pool. the staff

pool wasn’t clean couldn’t swim

i went in to the pool for a swim and even that experience was great

liked the facilities offered, the pool and gym along with the other facilities such as the washing

liked the facilities offered, the pool and gym along with the other facilities such as the washing

like, i also enjoyed the breakfast and the room and amenities

that anyone can go swimming right now, but i wouldn t even if i was able due to the pool being in view to every person in the hotel

i liked the room , pool , cleanliness, and staff were very attentive.

the pool was ok ,but ambient when we get out the water was a little cold .

the view from the room overlooking the pool was fun, and the room was spacious and had really nice and comfortable appointments

was not tucked into a separate area, it s

the towels was ruff for price of spa tub room should have better towels

the jets in the spa bath in this particular room did not work properly

jet spa wasn't working correctly

didn't like the fact that there its no refrigerator in the spa rooms

the front desk person was rude. the spa tub didn’t work as advertised

we would have liked more choice at breakfast, every day was the same offer

breakfast was amazing ud83eudd29

until 3:30 am there were after hour parties with booming music, and vomiting ‘underage kids’ outside on the street

(it wasn’t a flattering picture) i was afraid to stay there with my kids, but we had an early flight, and the reviews were so good i took the risk

shuttle driver did not provide me with a safe experience

liked that i wasn t disturb by room service every 30 minutes

the carpet was dirty. room service will not change towel if it s not thrown on the floor.

was in poor condition room was not clean up or change sheets next day after requesting front desk room service came and fixed same old dirty sheets for three nights towels were washed but smelly

hotel has wifi and free, but limited parking

desk are not helpful my key was cancelled on my 3rd day wont work wifi is weak and u always have to log on every now and then we ask front desk if they can call a

no bar or food!!!!

there is no floor diagram! the swimming pool and gym are only open for 4 hours.

bar was a nice touch to our morning wakeup routine

modern and stylish hotel, great staff, nice rooms, good breakfast, well equipped gym and

location and cleanliness and shuttle service to airport

nice clean pool and we grilled sausages from nearby italian grocery store

many attractions and food choices within walking distance and swimming pool

right off the beach big beautiful pool room are very clean and very big also very quiet and calming don’t even feel like we are

i love the fact that the property has a swimming pool

very nice staff & pool

they were wonderful with the kids

sleep and some one just come inside my room without my permission and i didn t request any room service i feel like unsafe live this hotel by someone come inside my room while i was alone

the airport shuttle to/from lga was very convenient

the shuttle wasn t available so the hotel paid for our taxi to the airport which was awesome

us a pool and a tennis court)