free continental breakfast availability. free airport shuttle service.

also, the telephone in my room did not work, therefore the room service option was null and void for breakfast

the lounge, bar and gym. location to restaurants and pharmacy.

customer service from check-in to check-out

love the staff, the hotel, the bar/restaurant/lounge, room service and the the fact that they accepted my service

spacious room, pool (until labor day, when it was locked).

the pool

they have a functioning outdoor pool

pool closed.

pool

upset the pool wasn’t open, whole reason we booked there

the fact that the pool was closed

would have been helpful to have information in the room about pool hours, breakfast hours, local places to eat, etc

please open the pool soon.

pool was closed unexpectedly and it was the main reason i booked the hotel so for it to suddenly be

pool, breakfast and awesome staff.

the pool was extremely overcrowded and it didn’t provide peace.

printers and computer, there an indoor pool and workout room

i wish the pool was open but its been cold so i understand why it wasnt.

the pool

the pool lady. she was never asked to be a babysitter

my 16th years old girls couldn't go to the pool do to new rules

the pool closes super early on fridays

only that the pool wasn't open but with covid maybe it's better

was expecting to use the pool but it was being renovated so we had to use the alternate pool

there is a gym and small inside pool that were open with some covid19 restrictions

amazing so it was a non factor, the bed was so cozy i can't wait to come again, i had no idea the pool was open so this time i will be swimming and using the fire pit we had such a great time words

staff is very professional and friendly, the rooms are very clean and the swimming pool is a nice touch

the pool, the room, the friendly staff, the location

also the hotel amenities are nice especially the warm, indoor pool with wide range of open times again especially helpful for families with kid

the swimming pool and gym were a great addition.

we enjoyed the pool, gym, and in-room dining

pool, bathroom

great location and pool was awesome!

clean large room quite modern indoor pool excellent spa

maybe just no indoor pool but everything was great and exceptional staff!!

outside pool ….. pets urine stains everywhere

walk around much but the pool looked inviting and the weight room was calling my name outside was extremely pleasant

the rooms are beautiful and cozy the pool area is very nice and clean

pool timing sucks but something i can work with as well

pool and staff are wonderful

pool is great, the employees are very helpful and kind, and the place is beautiful

outside terrace overlooking the pool had food containers strewn all over

we walked over to the bar/restaurant and enjoyed a game of pool in the adult game room

kids loved pool

a few guests whom were smoking marijuana outside in the steps near the pool area.

i didn’t like that the pool was closed. i booked it for the pool

get a pool

pick this location because of work and the outside pool

the pool was small

staff was very friendly, the bed was so comfortable & the pool is such a plus

swimming pool is open and warm so that s a plus

not a very good location the restaurant was closed and the pool is rather small.

major pool updating needed

the swimming pool is wonderful, as is the hot tub

the pool was amazing and in a good location

great location. decent room. gym and pool.

really comfortable, lovely pool and such welcoming staff. thank you all

the pool is in need of a deep cleaning

pool

more accommodations longer breakfast times

the buffet breakfast that is included with the stay is plentiful and a good start to the day.

pool and gym were both great

had a gym although i didn’t use it on this trip

was amazing location 40 minutes away from city, staff so social, breakfast was good.

pool was super. location easy to find. hotel very clean.

wish they had disclosed upfront that the pool was closed

pool is warm

and it has a great pool that's very clean

the pool for the kids was a plus

the pool appeared very cloudy

didn't like the fact that i was unaware of the pool not being open and there was a to-go bag breakfast instead of the hot buffet breakfast

at the moment with the covid restrictions, no pool, no gym, no breakfast buffet.

the cleanliness , pool & mostly the room was perfectly fitted for us.

in pool without parents and acted very aggressive taking over the whole pool and my little girl not

gym could be better appointment

there was gym and pool also office. as well as an in-house market .

gym has no cleaning agents or disinfectants so after a workout i have to leave my sweat on the

they even have a gym (which i did not use)

online it is not accurate, no breakfast, no pool , no microwave or coffee maker , gym was not

great gym and pool. convenient laundry room. useful shuttle service

and the hot tub wasn't working at the time but the indoor pool was super relaxing

dinner - breakfast excellent service amenities pool pleasantly furnished

center very pleasant, clean, well lit and looking into pool area

pool and hot tub were out of service and we were very disappointed about that

is a friendly, family facility, the pool very good clean area.

nice clean pool and we grilled sausages from nearby italian grocery store

clean rooms staff friendly close to pool and beach will come back

right off the beach big beautiful pool room are very clean and very big also very quiet and calming don’t even feel like we are

many attractions and food choices within walking distance and swimming pool

excellent hotel with a great pool, nice room and great breakfast!

the pool closed at 8 pm.. i would have liked to have had an later evening swim.

the room the pool excellent customer service

the variety of breakfasts, the 24hr gym room. indoor pool and having a mini kitchen in my room.

clean friendly stuff breakfast swimming pool location comfortable bed

it was not possible to get into the pool

rooms, cleanliness, convenient location, swimming pool, gym and great city views!

the pool, parking and breakfast were great

too many people in the pool

pool is officially open

inside pool

love the pool, because my kids were able to swim

second time we stayed there with our kids, everything was super clean, kids were able to use the pool, and the staff was very friendly at all time

pool water temperature was cold

the pool door wasnt functional and i couldn''t access it

absence of a bar and seems under staffed

the gym was closed.

bar was a nice touch to our morning wakeup routine

nice gym

clean, friendly staff, free shuttle, restaurant was open late, room was beautiful.

front desk, shuttle bus driver and people in cafeteria are very kind and willing to help

we did our laundry at the hotel, very reasonable for both the washer and dryer

excellent breakfast! good selection. even the coffee was good. very friendly staff.

we would have liked more choice at breakfast, every day was the same offer

convenient store / deli right next door was friendly and had what i needed, hotel airport shuttle was prompt and friendly and easy short ride to laguardia airport