exceptionally clean! immaculate pool area! friendly staff!

save money and lose the pool, just install a large hot tub!

late pool hours

the pool was great how they limit how many people can be there at once

the pool and fitness rooms were more than adequate and sparkled

pool was cold, the temperature in the shower wasn’t great (either too hot or too cold), i

pool temperature was very cold

the pool was open, thank goodness

pool water too cool.

indoor pool

we all enjoyed the fitness room, pool and whirlpool

the indoor pool for the kids.

we were able to use the pool at least coz some hotels their pools are closed. my kids are happy.

the pool was clean and was relaxing

pool was chilly.

i liked size of queen beds, friendly staff, a laundry room is always a plus!!!

maybe not smoke it in the laundry room at the beginning of the ground floor hallway

no laundry bag in room

reasonable pet fee and room rates

full not queen/king cleanliness in common areas unacceptable laundry/stairways and

pool open and great

pool was a little cold

room clean/ breakfast service still great although modified/ kids loved the pool

staff was friendly, everything was clean and well kept, the pool and gym were nice

the pool was smaller than we thought it would be but our family of five still had a great time playing

loved the decor, pool table and friendly staff! amazing location! late checkout is a nice bonus!

pool table was free

the pool water

we had a great time at the aquarium and the pool, gym, and surrounding amenities were above expectations

“lobby” has a full bar and a pool table as well as a snack area

pool wasn't super huge and even though it was 90 degrees outside the pool water and room were cool

my great grandson loved the pool

dislike was how cold the pool was

the hotel was great , but the kids were upset the pool was out of order.

the pool area was refreshing

breakfast was great! room was spacy! pool was nice!

excellent size executive suite! pool was great! happy hour was nice. breakfast was awesome!

the pool and bar not being open.

ancakes or waffles) turkey saugage for non pork eaters or vegetarians larger pool

the pool was closed the day that we were there

i wish the pool was warmer. a little on the cold side for me.

the pool is ice cold. no heat whatsoever.

the pool and workout room far exceeded expectations

pool and no hot tub

pool was cold.

pool was nice

staff was friendly, the room was clean and roomy, the pool was nice wasn't expecting it to be open but it was and my daughters and granddaughter loved it

price and parking and pool

the view and the pool

my little girl felt like a tiny vip on her way to the pool each trip downstairs

the outdoor pool

the pool was nice!

gentleman that was there friday was extremely helpful with us taking our granddaughter into the pool offering us a floatation vest for her and was extremely helpful and friendly to us

nice pool area

inside pool

did not eat breakfast, the location was perfect for me as my business was in downtown cincinnati

my kids loved it

my kids loved it

nice staff, great breakfast, great location.

noisy kids running up and down the hall and taking over the pool

every thing was good! kids enjoy the pool. nice rooms, queen beds would have been better!

pool was nice, needed a magic eraser used at the water line though.

the pool was nice and clean

she was thorough in explaining times of breakfast, the swimming pool location and hours, where i could do my laundry, etc

pool is outdoors and sort of small but clean and orderly all the same.

staff was friendly, updated shower, nice pool, everything was wonderful

pool to small

location, breakfast, service, pool.

pool should be open later on the weekends and our mini fridge in room 214 was broken

enjoyable stay room was clean location was amazing and safe staff was nice pool was clean breakfast was nice two cereals toast bagels juice and make your own waffle would

rooms, staff, restaurant, pool! my family had a great time!

room, comfortable bed, nice view, friendly staff, good exercise room, pool was nice but it was too cold outside and too cold to

hospitality, location, cleanliness, and the pool.

pool

would think a hotel of this level would have a nicer pool area with a hot tube

the cleanliness and the pool area.

easy parking, beautiful room, pool open late and early

got to sleep in with peace and quite and i got to work out enjoy the gym didn t get to use the pool kept getting crowded but overall had a good time bar was nice inside the building as

pool was ccccooooollllld

pool wasn t heated so it was kinda pointless and they should definitely tell you that you have to

to front desk and room service out of order tv did not work our first visit we will give another try

inoperable wifi 2

free wifi

i requested room service and towels were thrown on table

i chose a 4-star expecting access to food, drinks and wifi

the downstairs had a pool table, foozball table and a tv area

the pool was great ud83dudc4d good coffee and good breakfast

friendly staff, cleanliness, large windows in breakfast area and the layout, pool table, and a pool

the pool was excellent and our room was so cozy and provided everything we could possibly

was looking forward to using the pool tables, only to find out that there was none that i seen

fact that there’s a pool but couldn’t use it

i liked the cleanliness, the open pool, and the complimentary breakfast.

no pool

the pool was great and the bar on the 12th floor and the location.

pool should be bigger

we enjoyed everything. the rooms were clean. the pool was a nice size.

everything was great! i loved the pool. the food was great! and the rooms were beautiful!

pool was open and

nice staff, clean rooms unique way rooms are set up, pool was great

the pool was clean

i wish the pool opened sooner.

very respectful staff ,clean rooms,nice breakfast and an amazing pool

unsupervised unruly children in the pool

it was new, clean; we liked the pool and gym

hours for pool on weekends should be extended and opened earlier on saturday morning

the breakfast was good

breakfast could have been better

the second room had nothing i needed for the kitchen

no cold water in faucet hair around kitchen area drain in bath sink broke floors dirty

the front desk was very friendly. the room had a kitchen and a large refrigerator with freezer.

door pool samsung flat screen the breakfast the popcorn in the dining area omg i loved my stay keep up

the pool was nice and clean and i love that it open literally all day

pool was a little murky but when we stayed there was a ton of kids so that is to be expected

pool hours

very clean and comfortable. staff was very nice. pool very clean.

pool was not heated

the staffs' fault, but when i booked online, i was led to believe that the pool was indoors; my grandchildren were very disappointed about not having a place to swim, so was

fyi the pool is seasonal because it is outside

pool closed

the breakfast wasn't good. it was grab and go. the pool was closed.

24 hr pool. too many kids to wanna swim

to covid precautions, pool and fitness center were closed and did not have hot breakfast

swimming pool it felt great

the pool

you had a whirlpool/jacuzzi in the pool area

pool seemed to have a lot of things/ stuff floating in it like it hadn’t been cleaned from the

we could’ve used more pool towels.

very nice pool, clean rooms, clean lobby

the gym, and location

the free breakfast was nice

i always stay there because of the value , excellent staff and indoor pool

was clean the breakfest was amazing the pool was nice me and my husband loves to stay here

the only downside the pool was close!

the indoor pool was nice and warm

the pool area could have been a little cleaner

love the room kids enjoyed the pool will stay again

the kids loved the pool

the lighting, customer service, pool and gym area, parking, lounge and our room

the pool was a little small but still nice

the pool and the bed the bathroom was nice the rooms smiled all new and the staff was great

was very clean the breakfast food was good and the staff was very attentive to cleanliness the pool was

beds a bit stiff and the pool was highly clorinated

nice pool, close to zoo

the pool is nice too but a smidge

we enjoyed the pool and the delicious breakfast

comfy bed, roomy , great hot breakfast

at the gym

our room 701 was large and livable. a suite. the breakfast was amazing.

very nice layout. well thought out. very clean nice breakfast. will definitely stay there again.

excellent gym, nice pool, wry good breakfast. clean rooms, well equipped kitchen.

the pool was out of order

but the downside was the pool was too cold

pool a little small but fun. wifi didn't work well in our room.

the pool was too cold

the pool was on the small side and was a max depth of 4 feet deep

we went to the pool. it was closed, and dirty. bummer.

pool being closed!! but again covida

didn't like that the pool was closed

pool closed

wish the pool was open.

kids loved outdoor pool and breakfast selections.

great clean place to stay close to everything pool was great

although it's late in the season, a dirty pool reflects badly on the hotel

family friendly amazing staff great amenities including the outdoor pool

nice hotel, also like the pool and gazebo area!

i didn t like the fact that online it states that they have a pool

hotel advertised a nice indoor pool

no pool

pool 2-the exhaust fan from the bistro roared below out room- quite annoying 3-could hear the guest

convenient location right off the interstate and free parking is great

clean. modern, indoor swimming pool

and no pool to use

the pool was closed after i asked them a couple of days prior to coming to the hotel and they said it

the location was extremely close to the interstate. very easy to find. the pool was very clean.

pool was chilly but clean with lots of towels

beds were clean and comfortable. pool condition and cleanliness was good.

my two nights here, swim in the pool, deep sleep, serene view from the 3rd floor, friendly and accommodating staff, delightful

breakfast was great, pool was nice, and staff was nice.

vending machines not overpriced, breakfast was great, pool was clean and well maintained

wish they had an indoor pool though

too much chlorine in pool

the lobby was beautiful pool was warm beds where comfy

nice rooms and pool area. great location.

there was no hot tub at the pool

the staff was friendly, helpful and understanding the beds were comfy and the pool/hot tub was amazing

was great, we enjoyed the pool and the staff were so nice and helpful

wish there was a hot tub with the pool. only complaint i have.

very clean. great pool area. super nice staff

the inside pool was the best way to end every night

though we stayed during covid 19 and the pool was closed we still had a wonderful stay

the pool and hot tub are clean and temperature controlled

thing i didn’t like was the smoking rooms were in a different building than the pool, but oh well we still have an amazing time

was different themes of the room, there was an inside pool, & hot tun & arcade room in the pool & there was a jacuzzi in the hotel room

little family and i had the best time they love the pool and we definitely love the hot tub it was a great time

very nice people and great pool

very nice staff. kids loved the pool. everything was clean

pool could have more tables available for family afternoon gatherings.

great pool outside

should be a restroom closer to the pool area

the swimming pool was small

the hot tub, pool, free breakfast, pets allowed

very clean great pool nice staff family friendly

love the staff the breakfast n pool is always right temp just feel safe there.

pool looked clean, but the hot tub water was brown ud83dude41

very clean and nice. nice bathrooms and my child loved the pool.

indoor pool

great breakfast, nice pool area

loved the bar in the main lobby, pool, and the shower head in the shower was amazing!

pool area had way to much chlorine in it

bottom of pool a little cleaner

or go swimming in the clear water cool temp pool

saltwater pool, clean and well equipped gym, cleanliness, location & staff were great

the breakfast was great and well organized. the pool was nice and clean. location was great.

a lot of parking , says heated pool but the pool was not heated , was a little sad about that because i looked forward to taking a

we loved using the pool too

my kids loved the pool

indoor pool was great but quite crowded.

everything. good location, good food, clean, comfortable, indoor pool and hot tub were great.

the hot tub/pool area was really nice, and having the restaurant on site was a bonus

great pool and hot tub

the pool was a little chilly!

pool area was just so so

heated pool was not that warm and they didnt have proper ventalation in pool room

first day pool wasn t open

proximity to venue destination, cleanliness, reasonably-priced restaurant on premises, indoor pool

so glad the pool was open, reservations required but open

pool looked nice but appeared to always be crowded and felt rather uncomfortable working out in the

pool could be warmer.

the pool and hot tub were a bit small but i sill would go and stay there again

pool and jacuzzi were perfect after a day on our feet all day

pool was closed, even though it was outdoor and the weather was perfect

very clean, nice warm pool

the main reason we booked this specific hotel was because they had an outdoor pool

night desk clerk lied about the unavailability of 24/7 airport shuttle when i arrived at airport at 1am

being fresh, spacious, modern, clean, amenities. excellent gym, very nice bathrooms.

how clean it was. and the breakfast was great!

couldn’t utilize the kitchen sink it kept leaking water flooding until floor

rented 2 rooms for the pool as a birthday present for my grandson

the pool was too cold

were very clean staff was very friendly breakfast was very good and relaxing in and by the heated pool was just what our family

she wrote down information for us such as hours for breakfast, pool hours and wi fi connections

the grandson's enjoyed the pool.

didn't like that the pool wasn't open all hours, there was a piece of metal stuck in the one outlet that i had to tell

breakfast was delicious, pool was nice, beds were comfortable

that the pool wasn't open.

pool was open and clean

pool was closed

the kitchen and that i was about to cook instead of going to a restaurant everyday.

the breakfast.

easy access, very clean, complimentary breakfast.

didn't have the complimentary breakfast so can't comment on that

limited breakfast

quickly breakfast was replenished with the amount of guests eating

breakfast area was spacious and tables spread out-i didn’t feel jammed in next to people,

the location, the staff, breakfast & the room

breakfast was great all the days and the hotel was pleasant.

the breakfast, gym, and pool were great!

hotels really nice has a kitchen the food was a lot better than i expected for breakfast

the kitchen staff was absolutely wonderful and treated us so kindly

pool was busy with families

huge suite rooms, amazing breakfast selection, good functional gym

breakfast options were more than adequate for this type of facility

breakfast was good & convenient. hotel in a great location.

very clean nice breakfast bar

swimming pool water pretty cold

the location is great. beautiful atmosphere. friendly staff. pool was awesome

the pool was out of towels and took a while to replenish

the food was awesome and the pool was a huge hit with my children

pool opened at 5am

it’s not my complaint but my son is requesting an indoor pool lol

breakfast quiet pool

comfortable beds. easy to get to. pool.

the pool was great

the room, lobby, pool, etc was all very clean

shuttle to airport

the studio apartment with kitchenette

breakfast :(

breakfast could have been better

we needed an early check in to be at an event on time

pool was closed a couple nights

the pool was super small!

very clean, good breakfast, good daily room service, enjoyed the pool area.

small pool

room was huge and my daughter had a blast in the pool

indoor pool was amazing, our granddaughter loved the gym

the indoor pool was a great way to burn some energy, and the staff was always very friendly and helpful

pool was small but that's okay. everything else was amazing!

the staff were very kind and helpful, the amenities were plentiful, the pool was relaxing, and pretty much anything you would need is within walking distance or a very

kids loved the pool

the pool and hot tub were great, the kids loved it.

our room was directly above the pool possibly whirlpool

great pool area

nice pool and hot tub

the pool and hot tub were very enjoyable

the pool was nice and there was a wonderful sitting area outside

clean, bed was extra comfortable, pool was nice, pet friendly

pool was cold

room, nice kitchen with a full size fridge, clean, free laundry, indoor pool still open this time of year, plenty of parking, fireplaces out back to hang out around

it was nice we could reserve and have the pool to ourselves