reasonable pet fee and room rates

asked the staff for extra towels & was told both times that they did not have a key to access the laundry room - but we had seen other staff coming from them

full not queen/king cleanliness in common areas unacceptable laundry/stairways and

maybe not smoke it in the laundry room at the beginning of the ground floor hallway

no laundry bag in room

pool to small

the pool was clean and comfortable

staff was friendly, updated shower, nice pool, everything was wonderful

location, breakfast, service, pool.

pool should be open later on the weekends and our mini fridge in room 214 was broken

warmer pool area

indoor swimming pool.

2 restaurants at the hotel and a pool

price and parking and pool

pool was huge and the children couldn t live with out it

staff was great to accommodate my kids to get to use the pool.

way too much chlorine in indoor pool, kids had red eyes

breakfast was excellent! everything was very clean

breakfast, was great, the room was clean, and the staff was great, and if i every come back to

my kids loved it

nice comfortable layout,nice pool area,food and drink served until 11pm

nice pool area

inside pool

gentleman that was there friday was extremely helpful with us taking our granddaughter into the pool offering us a floatation vest for her and was extremely helpful and friendly to us

the pool was nice!

would've loved a whirlpool, rather than just a pool

to many elevators,confusing,how to get to the pool,how to get out on the

pool was cold.

only thing i didn't like was the fact that i didn't have time to go to the pool and swim

by the pool didn't work but not a big deal since there were fully equipped showers available in the locker

ancakes or waffles) turkey saugage for non pork eaters or vegetarians larger pool

guy that worked the front desk was rude about the pool being closed

pool was great breakfast was amazing

chlorine in the pool was a but harsh

the pool and bar not being open.

only complaint is the pool was freezing

indoor pool was nice and check in easy!

clean comfortable room, friendly staff. we loved the pool as well.

pool was a little murky but when we stayed there was a ton of kids so that is to be expected

pool was clean and towels well stocked

i gave the pool area a poor because it wasn't open, but it's really too early for it

pool should be bigger

the pool was clean but really cold .nebghood was a little crazy .but i felt safe.

i liked the cleanliness, the open pool, and the complimentary breakfast.

didn’t use the pool …

had to pay $21 to park across the street. the pool is not very deep.

rooms, staff, restaurant, pool! my family had a great time!

the indoor pool was a bit cold; my daughter still swam but it ws too cold for me.

the pool

would think a hotel of this level would have a nicer pool area with a hot tube

pool closed

the breakfast wasn't good. it was grab and go. the pool was closed.

pool was being worked on

the pool was closed for repairs

pool was not heated

room had a wonderful spa tub and separate shower

i requested room service and towels were thrown on table

didn t even know about wifi

to front desk and room service out of order tv did not work our first visit we will give another try

my kids and i used the baby’s shampoo we brought

only thing i could say i didn't like was the absence of changing facilities in the pool area

pool is tiny

pool open and great

the pool was smaller than we thought it would be but our family of five still had a great time playing

staff was friendly, everything was clean and well kept, the pool and gym were nice

the pool was great ud83dudc4d good coffee and good breakfast

friendly staff, cleanliness, large windows in breakfast area and the layout, pool table, and a pool

was looking forward to using the pool tables, only to find out that there was none that i seen

the pool was excellent and our room was so cozy and provided everything we could possibly

pool and the extra area downstairs with pool table and tvs

the pool and hot tub were nice

fitness room, pool

the pool was out of towels and took a while to replenish

the food was awesome and the pool was a huge hit with my children

the location is great. beautiful atmosphere. friendly staff. pool was awesome

disappointed when we found out the pool wasn’t open and they weren’t serving food, but under the circumstances with covid i

the pool table and outdoor life sized jenga was alot of fun!

seem to hog the pool the entire weekend and let their kids run around wet throughout the hotel - wish something was

we had a great time at the aquarium and the pool, gym, and surrounding amenities were above expectations

“lobby” has a full bar and a pool table as well as a snack area

the pool was clean and was relaxing

pool was chilly.

it was a quick trip and not able to use the pool.

the kids loved the pool

the rooms, pool and staff!

pool water too cool.

the pool was open, thank goodness

clean room breakfast pool

pool temperature was very cold

the pool wonderful to enjoy and the rooms were excellent

got to sleep in with peace and quite and i got to work out enjoy the gym didn t get to use the pool kept getting crowded but overall had a good time bar was nice inside the building as

pool wasn t heated so it was kinda pointless and they should definitely tell you that you have to

i took my kids out the pool and went back to our room

pool was ccccooooollllld

pool temp and pool area was freezing

we needed an early check in to be at an event on time

breakfast-delish

rooms with full kitchens

the breakfast was delicious the cleanliness of the place

kitchen included a microwave, full-sized refrigerator, dishwasher, sink with dish washing detergent

exceptionally clean! immaculate pool area! friendly staff!

and the pool area was private and fun

the pool and fitness rooms were more than adequate and sparkled

save money and lose the pool, just install a large hot tub!

the pool wasn’t open due to the covid 19 so the kids were a little sad .

pool wasn't super huge and even though it was 90 degrees outside the pool water and room were cool

the beds were comfortable and the pool was great for the kids

could use bigger and more towels at pool. ok for small children but not adults.

the pool area was refreshing

it was clean and the pool was a hit with the kiddos

the pool was perfect and very clean

patio area & pool were very nice

the pool area was super cute and relaxing

the room,pool,breakfast....everything!

no bathroom by the pool.

easy to check in. rooms clean. pool was clean.

or go swimming in the clear water cool temp pool

the breakfast was great and well organized. the pool was nice and clean. location was great.

the entire facility was clean, staff helpful and friendly, good breakfast variety for all, great pool, and the location close to restaurants, shopping and attractions

pool looked

the location was extremely close to the interstate. very easy to find. the pool was very clean.

i wish the pool was heated more and i would have loved a hot tub to be there

the indoor pool was not heated. it was snowing outside and the indoor pool was freezing too

the bar. pool. and the rooms are very nice.

it was nice. i wish the pool was heated

the pool was too small and the water was very cloudy

the pool was on the smaller side is really the only negative i can think of.

thought out to maximize space and privacy and was very quiet even on the first floor close to the pool

so glad the pool was open, reservations required but open

pool and jacuzzi were perfect after a day on our feet all day

the pool was open clean

very nice staff. kids loved the pool. everything was clean

the swimming pool was small

pool could have more tables available for family afternoon gatherings.

was clean the pool was nice

didn't like that the pool was closed

the pool was closed but i did not see any mention of this when booking.

that the pool wasn't working.

pool being closed!! but again covida

the pool was closed.

pool temp was too cold

nice staff, clean rooms unique way rooms are set up, pool was great

pool was open and

the pool was clean

the pool was awesome and it was clean from the looks of it ud83dudc4c i definitely recommend

the hot tub, pool, free breakfast, pets allowed

pool and hot tub

very clean great pool nice staff family friendly

it even has an indoor pool and jacuzzi

very clean and nice. nice bathrooms and my child loved the pool.

hotel advertised a nice indoor pool

i didn t like the fact that online it states that they have a pool

no pool

pool 2-the exhaust fan from the bistro roared below out room- quite annoying 3-could hear the guest

our shuttle driver was a great ambassador for your brand as well

the staff was extremely helpful and the grandkids enjoyed the pool.

pool had too much chlorine. caused a rash on my grandson

loved the bar in the main lobby, pool, and the shower head in the shower was amazing!

indoor pool

friendly service, great clean modern rooms, the cheap price, the heated pool, the delicious breakfasts, and last but not least the convenient location close to many great

the main reason we booked this specific hotel was because they had an outdoor pool

very clean, nice warm pool

pool was closed, even though it was outdoor and the weather was perfect

an airport shuttle was available for a very early flight

great shuttle service and driver to cvg

pool hrs

wish they had an indoor pool though

my two nights here, swim in the pool, deep sleep, serene view from the 3rd floor, friendly and accommodating staff, delightful

plus they have a pool that is well maintained

vending machines not overpriced, breakfast was great, pool was clean and well maintained

the fact that the pool was not open due to covid-19.

it was super clean. we had the pool to ourselves. the breakfast & coffee was great!

we came to swim and the pool wasn't open til late in the evening it was being serviced and when they did get it up and

the heated pool and the room was nice

the pool was closed which was understandable because of covid

very respectful staff ,clean rooms,nice breakfast and an amazing pool

unsupervised unruly children in the pool

we enjoyed a dip in the pool and breakfast the next morning was great

hours for pool on weekends should be extended and opened earlier on saturday morning

pool & gym were great! breakfast enjoyable. good location.

the room was very spacious. i loved the full kitchen.

liked the availability of a kitchen if you want to save on going out and cooking your own meals

the motel didn’t offer that but provided us with a 2 king and pullout couch room with a kitchen which was amazing

bentley. and the breakfast.

good coffee and a great breakfast. close location the the zoo.

bad but the sliding doors in the newly remodeled rooms made my kids a bit uncomfortable because you can hear it when they use it, lol

room service is horrible

good gym

i ordered room service for breakfast with doorknob card collected at 3am

especially for kids

like that, i'd click on some joint with 1 star whose publicity picture included an empty swimming pool and a few plastic pink flamingos

pool was very very very cold

pool and work-out room comfortable

bar and the pool were closed.

the lobby decor, the pool, the cookies

breakfast was delicious, pool was nice and clean

the pool was nice and there was a wonderful sitting area outside

the pool was fantastic and we appreciated the reservation schedule that they kept

clean, bed was extra comfortable, pool was nice, pet friendly

pool was cold

the swimming pool had to be closed due to the coronavirus

the heated pool was cold

the breakfast was awesome, and the kids loved the pool.

love this hotel,it is very clean,close to my sister's,pool and hot tub is always maintain, will be back

pool was closed, very disappointed.

we took advantage of the pool, which was nice

quiet. beds were comfortable. hot breakfast. pool!

food - size of room - cleanliness - friendly and helpful staff - had a pool - location

nice pool and staff very clean

swimming pool looked dirt

very friendly staff! nice pool with gym close to. great breakfast with cute signs everywhere.

nice pool, close to zoo

i didn’t use fitness room but i used the pool

comfortable beds, nice pool, good breakfast.

the indoor pool was small.

it’s not my complaint but my son is requesting an indoor pool lol

the outdoor pool was perfect, clean and temperature

the room, lobby, pool, etc was all very clean

hot breakfast and pool staff was super friendly

an indoor swimming pool. cream cheese for the bagels

we went to the pool, and it was one of the nicest pools i've been in at a hotel

pool was very nice

wish the pool opened before 10 am.

room was great and my 5yr old enjoyed your pool.

the pool was closed

pool was clean & had nice seating for those not swimming

different things to do at the hotel that you didn't have to leave for there was a gym an indoor pool a pool table corn hole ect

loved the breakfast, the pool, location of our room, the way the hotel looked, how fresh the room smelled

pool isn’t big enough.

the indoor pool was an added bonus

has nice pool and hot tub

room layout room sizes breakfast dinner pool

free breakfast, free dinner/drinks mon-thur, large rooms, great pool, clean, good location

we always enjoy the pool and breakfast was excellent.

the pool abs jacuzzi was great

the breakfast was wonderful

on-call hotel shuttle service to and from cvg is good

everything was great. room was clean. staff was so kind and helpful. breakfast was delicious.

the room was very nice and the breakfast was great

amazing staff, clean property, and excellent breakfast

pool was small but that's okay. everything else was amazing!

the staff were very kind and helpful, the amenities were plentiful, the pool was relaxing, and pretty much anything you would need is within walking distance or a very

the “heated” pool could have been a tad warmer.

the pool was closed for one whole day.

the pool was nice and everything was all clean and well kept as well

breakfast was good, okay pool was good could have been heated.

indoor pool

the staff was friendly and helpful. the pool was open, you get a hour but it was cool

no. because of covid 19, the pool was closed.

breakfast is as good, pool was war, outdoor smoking was clean

the pool. and definitely the heart shaped room we had

the pool area was really nice the kids loved it .

the pool and hot tub are clean and temperature controlled

rooms were nice and the pool was great

thing i didn’t like was the smoking rooms were in a different building than the pool, but oh well we still have an amazing time

everything was good, wish the pool could have been open.

you also stated there was a pool and to our disappointment it was closed

was a light going out on the pool so it was flashing into the room all night long

wish there had been an indoor pool, but can’t have everything..

i liked the pool area

i loved the pool and the hot tub, and the food was great

beautiful hotel kitchen and bar till midnight pool and hot tub till 10 rooms were great

pool was a little cold

everything. good location, good food, clean, comfortable, indoor pool and hot tub were great.

indoor pool was great but quite crowded.

pool

pool area was just so so

at first it was a problem with the pool being closed on our first day

the pool was a little chilly!

pool was small and had chipped paint on the bottom

meager breakfast. same every day. no pool, pool had been filled in.

no pool

you couldn’t order movies, no safe in the room and no pool

no pool or hot tub to relax in

an indoor swimming pool which is something i wanted specifically since i had my grandson with me

love the room kids enjoyed the pool will stay again

pool was clean

clean , breakfast,pool

indoor pool

the room was very clean, the entire hotel was very clean, we didn t swim or work out but the pool looked nice and the gym look very up to

very nice pool, clean rooms, clean lobby

pool seemed to have a lot of things/ stuff floating in it like it hadn’t been cleaned from the

we could’ve used more pool towels.

the lady making and serving the breakfast kept things full and the area cleaned

the breakfast offerings were excellent and a good variety oof selections.

staff was hospitable and friendly. room was comfortable. breakfast was good

good location and good facilities though didn’t use pool or gym

the hotel room felt like a little apartment; spacious, clean, nice kitchen and awesome shower head

breakfast was so much better than the free breakfast in other hotels

expensive. pool closed. no hot breakfast.

pool a little small but fun. wifi didn't work well in our room.

the pool was too cold

but the downside was the pool was too cold

the pool was on the small side and was a max depth of 4 feet deep

the pool was out of order

the pool was nice and warm!

the pool was super small!

amazing pool and breakfast, locations was great and the staff was awesome.

entrance was open and welcoming with clear area for breakfast and indoor pool

room was huge and my daughter had a blast in the pool

pool was busy with families

huge suite rooms, amazing breakfast selection, good functional gym

huge suite rooms, amazing breakfast selection, good functional gym

very clean nice breakfast bar

breakfast was good & convenient. hotel in a great location.

the breakfast.

easy access, very clean, complimentary breakfast.

the kitchen and that i was about to cook instead of going to a restaurant everyday.

didn't have the complimentary breakfast so can't comment on that

limited breakfast

quickly breakfast was replenished with the amount of guests eating

breakfast area was spacious and tables spread out-i didn’t feel jammed in next to people,

the hotel gym was one i could actually get a good workout in - they have dumb bells going up to 75 lbs, a

breakfast, parking is kind of limited, but great location

nice hotel, welcoming and helpful staff, a large variety of options for breakfast that could fit a variety of diets, a full fridge/freezer/kitchenette that was a surprise,

were disappointed in the breakfast

room was a suite, with a kitchenette, a little sitting area, a very comfortable bed and a sink area separated from the