no movies to order in room, no safes in the rooms and no swimming pool

it doesn't have a pool

meager breakfast. same every day. no pool, pool had been filled in.

have a vending machine with drinks in it, and i didn’t like that they don’t have a swimming pool or hot tub

would have liked a pool, and parking lot was small. also neighborhood you could hear every noise

was very clean the breakfast food was good and the staff was very attentive to cleanliness the pool was

comfortable beds, nice pool, good breakfast.

i didn’t use fitness room but i used the pool

we enjoyed the pool and the delicious breakfast

very friendly staff! nice pool with gym close to. great breakfast with cute signs everywhere.

the pool

the fact that the pool was not open due to covid-19.

to covid precautions, pool and fitness center were closed and did not have hot breakfast

we came to swim and the pool wasn't open til late in the evening it was being serviced and when they did get it up and

you had a whirlpool/jacuzzi in the pool area

room had alot of room. furnishings were nice. bed was comfortable. kitchen was nice.

the front desk was very friendly. the room had a kitchen and a large refrigerator with freezer.

liked that it had a mini kitchen with a nice an clean refrigerator

bentley. and the breakfast.

the room was very spacious. i loved the full kitchen.

very respectful staff ,clean rooms,nice breakfast and an amazing pool

it was new, clean; we liked the pool and gym

we enjoyed a dip in the pool and breakfast the next morning was great

small pool, could improve hot breakfast food quality.

pool & gym were great! breakfast enjoyable. good location.

the pool and the bed the bathroom was nice the rooms smiled all new and the staff was great

the kids loved the pool

the pool room was so potent with chlorine it was almost unbearable.

indoor pool

pool was clean

everything was great! i loved the pool. the food was great! and the rooms were beautiful!

the pool was clean

pool temp was too cold

great amenities including the bar, pool, fitness center and free breakfast

nice staff, clean rooms unique way rooms are set up, pool was great

expensive. pool closed. no hot breakfast.

didn’t have breakfast

the kitchen, netflix, the coffee.

gym, adequate swimming pool, just barely long enough to swim laps and get in a workout

poor, gym equipment poor

the pool was too cold

the pool was out of order

pool a little small but fun. wifi didn't work well in our room.

the pool was on the small side and was a max depth of 4 feet deep

but the downside was the pool was too cold

pool seemed to have a lot of things/ stuff floating in it like it hadn’t been cleaned from the

we could’ve used more pool towels.

very nice pool, clean rooms, clean lobby

the breakfast offerings were excellent and a good variety oof selections.

clean, close to shops and restaurants nice breakfast

pool was busy with families

huge suite rooms, amazing breakfast selection, good functional gym

very clean nice breakfast bar

breakfast was good & convenient. hotel in a great location.

the breakfast was a little disappointing. food was cold and definitely not as advertised.

limited breakfast

quickly breakfast was replenished with the amount of guests eating

breakfast area was spacious and tables spread out-i didn’t feel jammed in next to people,

the kitchen and that i was about to cook instead of going to a restaurant everyday.

the breakfast.

easy access, very clean, complimentary breakfast.

didn't have the complimentary breakfast so can't comment on that

breakfast was great all the days and the hotel was pleasant.

facilities were great, always had fresh coffee in the lobby, gym was great

were disappointed in the breakfast

breakfast was great. social time was awesome.

the hotel or our stay, but full-size trash cans in the rooms would be helpful, especially with a kitchen in the room

tv picture was bad, more or better pillows, pool should be open later

friendly helpful staff, large clean room, ice and guest laundry, pool, breakfast

i could see the pool from my room. good location for an overnight stay

pool not functional

staff was friendly and helpful. also enjoyed the swimming pool. room was clean.

the pool was way too cold

pool temp and pool area was freezing

pool wasn t heated so it was kinda pointless and they should definitely tell you that you have to

got to sleep in with peace and quite and i got to work out enjoy the gym didn t get to use the pool kept getting crowded but overall had a good time bar was nice inside the building as

i took my kids out the pool and went back to our room

pool and the extra area downstairs with pool table and tvs

only complaint is that the pool is only 3

there’s a nice game room and small pool downstairs

was looking forward to using the pool tables, only to find out that there was none that i seen

the pool was very small but other then that great a plus

the pool is outdoor so the pool was closed

that the pool was to cold.

the pool was great and the bar on the 12th floor and the location.

i liked the cleanliness, the open pool, and the complimentary breakfast.

the pool was clean but really cold .nebghood was a little crazy .but i felt safe.

no room service

room had a wonderful spa tub and separate shower

free wifi

didn t even know about wifi

wish they had room service

had to pay $21 to park across the street. the pool is not very deep.

hospitality, location, cleanliness, and the pool.

would think a hotel of this level would have a nicer pool area with a hot tube

the pool

pool warm enough to swim

pool's great room was clean and comfortable

no towels available in the pool area

dislike was how cold the pool was

could use bigger and more towels at pool. ok for small children but not adults.

it was clean and the pool was a hit with the kiddos

loved the decor, pool table and friendly staff! amazing location! late checkout is a nice bonus!

kids swam in the pool

the pool water

the pool table, the outside sitting area and fire pit

the pool table and outdoor life sized jenga was alot of fun!

the pool was smaller than we thought it would be but our family of five still had a great time playing

only thing i could say i didn't like was the absence of changing facilities in the pool area

pool was a little cold

pool is tiny

staff was friendly, everything was clean and well kept, the pool and gym were nice

pool was great breakfast was amazing

breakfast was great! room was spacy! pool was nice!

guy that worked the front desk was rude about the pool being closed

the pool could ve been cleaner

my only problem was their pool, bar, and their breakfast wasna ? ? t open due to covid.

pool and no hot tub

we did use the pool and it was very nice with towels readily available

only thing i didn't like was the fact that i didn't have time to go to the pool and swim

the pool is ice cold. no heat whatsoever.

pool was cold.

staff was great to accommodate my kids to get to use the pool.

2nd night kids in the hallway and slamming doors at 11.30 pm

they offered to let the kids use the pool or me to switch the kids' clothes to go on some outings they just went above and

also, the breakfast was outstanding

breakfast options are lacking due to covid. guests didn't follow social distancing on elevators.

the breakfast is great and the pool was nice and warm

didn't like that the pool wasn't open all hours, there was a piece of metal stuck in the one outlet that i had to tell

pool was cloudy and ran out of towels both days but was still nice and clean

pool was open and clean

pool was down the first night

nice comfortable layout,nice pool area,food and drink served until 11pm

the outdoor pool

close to everything waffle house mcds and skyline accords street- pool is warm and so fun !!

the suite, shower, pool, and location.

the pool was nice!

warmer pool area

the view and the pool

pool was huge and the children couldn t live with out it

my little girl felt like a tiny vip on her way to the pool each trip downstairs

staff was friendly, the room was clean and roomy, the pool was nice wasn't expecting it to be open but it was and my daughters and granddaughter loved it

the pool

the indoor pool was freezing.

very late, got up in the morning, ate breakfast and left, so we were not able to utilize the pool

pool was cold, breakfast was filling but definitely not that tasty

we loved the breakfast, the pool, and the cleanliness

amenities, pool and jacuzzi area, friendly staff, very comfortable and clean

the pool is nice & kept clean but it could be a little bigger for the size of the hotel.

hot tub and pool were very clean and comfortable temperatures

could of been kept on longer during the day when it’s 90+ outside and your hanging out by the pool but there was a gas station within walking distance

the pool was awesome

pool was closed.

pool not open

the only thing that could’ve made it better was if the pool was open but understandably it’s not

pool closes early at 8pm

coldness once out of the pool

pool was too cold

hot tub and indoor pool open late. friendly staff. good breakfast.

pool could have been a little warmer

they offered a spa and a pool which of course we took advantage of and we can't forget the hot breakfast served for free

loved the indoor pool & hot tub, especially since we stayed in winter

clean smells wonderful pool was open outdoors 247

the pool wasn't open at the time.

everything was awesome! breakfast was great. pool was perfect

the swimming pool was closed! but due to the pandemic.

swimming pool- website was misleading when making reservations, description and photos of outside pool

more selection for breakfast and the pool could be warmer, but just a minor change.

brand new hotel that was very comfy and clean, would be great for a long stay really nice kitchen features

very clean abd modern room. but breakfast isn't great

good gym and pool

the breakfast wasn't great

loose the pool and don’t charge for breakfast…

didn't notify me online or at the desk that the pool wasn't available

the pool could you and update

front desk very nice ask if we wanted first, second floor, we stayed in first floor close to pool

the room was near the pool

the outdoor smoking area and pool table are great for the kids.

kids lined the pool i liked the no carpet

the pool was green and closed way to early

the pool was gross

amazing breakfast and loved the lobby. pool and gym super clean and rooms very comfy!

front desk people, free cookies, updated, comfy, 42 inch hdtv and dvd player, pool was ok, fitness room was three treadmills in a very small room

breakfast buffet was limited and only went until 9am. also the pool was freezing.

the pool

in the outdoor sitting area and the small stones that were painted over at the bottom of the pool

my son loved the pool

my daughter enjoyed the pool and the coffee in the morning was good

a hot tub would be nice, however the pool was a good size and warm.

the pool water was too cold because of covid, couldn t be helped.

was what my kids call bougie the only thing that got me was the pool looks so much bigger in the pictures then it really is

lack of towels at the pool

pool is cool haven't used it yet but hey maybe next time

the amount of chlorine in the pool

thw pool could stay open a little later

pool

pool was open but it is very small

swimming pool, staff are really nice,rooms are clean!

swimming pool that's what i like and it was very clean

pool close to early

it was really nice & the pool area was nice and clean....

the pool wasn't open, which was expected, but it was not shown as closed on the website.

only reason we booked that hotel was to enjoy the pool and it was closed that day

no hot tub or pool

pool wasn’t working, elevator stopped working had to walk to 5 th floor….

the only reason we booked that hotel was to enjoy the pool and it was closed that day.

pool was a bit disappointing

the staff were amazing,the room was clean,breakfast was great and the pool area was the bomb!!

the pool hotel was in a great location outside of the city . close to shopping and restaurants.

the toiletries are well stocked and a good quality i wasn't able to enjoy the pool, but i definitely will on my next stay

i loved the pool area and fire pit

people not watching kids around pool especially the little ones

the pool was closed and it was 80 degress out

the pool.

they lied on the online add saying there pool was up they had breakfast ect they didn’t even give you a coffee pot

the pool was closed and covered up

the pool was clean. that's it...

breakfast was great and nice pool in a nice area

staff were very friendly, the pool area was clean and warm despite the freezing weather

convenient location, clean, comfy, and my kids loved the pool!

location is great. very clean. nice pool.

the pool was nice and open until 11:00pm

everything, the breakfast, pool, and the suite

quick and easy check in/out friendly staff pool was nice

wish it had an indoor pool.

of parking, pool availability (we didn’t use the pool), easy signs to find your way around, complimentary

unfortunately, too cold to swim in the outside pool

patio the room the fire pit the pool

clean and loved the pool

the rooms were spacious and clean. kids loved the pool. all the staff were very nice.

breakfast was really good compared to a lot of hotels and the pool and gym facilities were nice

there were a lot of people that weekend should keep the pool towels always stocked

the pool was dirty, even after being

the pool said it was open and it was never open

the pool was so nice to relax and the kids had a lot of fun

i also was not aware the pool was closed till we

the pool was really cold!

pool was a nice size

super clean, nice sized pool

clean rooms and a nice pool

indoor pool and breakfast were nice

the pool was very clean and near our room as well

i was disappointed with the saturday breakfast because there was no sausage to go with the powdered scrambled eggs

kids running through the halls i couldn't relax with my kids at the pool because a staff of

clean comfortable room. plenty of towels and the breakfast was awesome!

the amount of noise that happens after 9pm screaming kids running the halls

breakfast was great, pool was very clean, rooms were awesome, and the receptionist was super

guess i didn't like how the basketball court closed before the pool, it just didn't make much sense to me

we enjoyed the pool and hot tub

like that the room was more like apartment living nice swimming pool

wish i had time to enjoy the pool

the pooll area was very comfortable, perhaps this is being addressed

reasonable pet fee and room rates

full not queen/king cleanliness in common areas unacceptable laundry/stairways and

no laundry bag in room

asked the staff for extra towels & was told both times that they did not have a key to access the laundry room - but we had seen other staff coming from them

i liked size of queen beds, friendly staff, a laundry room is always a plus!!!

there was only one bar tender for the happy hour so we had to wait over 30 minutes for a drink.

the gym looked nicely outfitted but we didn t get a chance to use it

daughter had an unfortunate incident at her tournament where her gym bag was stollen

during happy hour drinks were available at the bar & snacks was more than finger food

the pool and gym were also unavailable

advertisement stated whirlwind pool there is no whirlpool at this property

also, the pool was very cold to the point we couldn't enjoy the indoor pool

pool area was clean and inviting

close, loved the pool. the rooms were very nice

very clean room. loved the shampoo and the pool.

didn't have any bad experiences, but i do know the pool was closed when we were checking out

kids loved the pool, and it was nice to see the notice about it being a saline pool

the pool was too cold to enjoy

having only one room at a time on the pool.

the kids loved the pool. wonderful breakfast especially the oatmeal with fresh blueberries.

room was very clean pool was excellent

pool could have been open later so we could go swimming after spending the day at kings island and

i was happy the pool was open.staff was very nice we really enjoyed the cleaning as well

the room was very clean, the pool was open, (it is a smaller pool) breakfast was awesome

pool water was freezing

everything. especially ground level and the pool and breakfast

breakfast was really really good and the staff was amazing the pool was very clean and the facilities around the building were maintained exceptionally

only complaints no pool/fitness center

the pool was cold

omelet, sausage, juice, cereal, milk, coffee, waffles, lovely setting clean pool and fitness room with accessible

excellent brand new hotel with great staff and hot pool ! cool designs and workspace.

rooms were spacious and very nice. bed felt amazing. how late night pool time.

friendly staff i was able to book a reservation for the swimming pool which i had all to myself for an hour

super clean, pool was great

advertise a lounge with cocktails not the case disappointed pool area ok needs hot tub

not being able to use the restrooms at the pool

little league team made pool very noisy

of the two rooms was not ready until 5 pm and the indoor pool was freezing cold

friendly and helpfull staff, good breakfast, clean and comfy rooms, pool and gym are great;-) parking good

the pool heater was broken. we drove 3 hours as wanted to swim ☹️

like how cold the pool water was that was really my only complaint and time went too fast but not no one's fault for

there was a pool and gym

the pool area was also very well kept

my daughter loved that the pool was warm

felt safe, nice pool,