pool was clean and towels well stocked

the pool was nice and clean and i love that it open literally all day

only complaint is the pool was freezing

clean comfortable room, friendly staff. we loved the pool as well.

great breakfast and cleanest pool ever

the pool was under construction

pool was being worked on

the staffs' fault, but when i booked online, i was led to believe that the pool was indoors; my grandchildren were very disappointed about not having a place to swim, so was

fyi the pool is seasonal because it is outside

pool was not heated

kids loved outdoor pool and breakfast selections.

the pool was perfect and very clean

the pool area was super cute and relaxing

no bathroom by the pool.

great clean place to stay close to everything pool was great

pool looked

the entire facility was clean, staff helpful and friendly, good breakfast variety for all, great pool, and the location close to restaurants, shopping and attractions

saltwater pool, clean and well equipped gym, cleanliness, location & staff were great

we loved using the pool too

or go swimming in the clear water cool temp pool

the pool was too small and the water was very cloudy

pool and jacuzzi were perfect after a day on our feet all day

the pool was on the smaller side is really the only negative i can think of.

pool looked nice but appeared to always be crowded and felt rather uncomfortable working out in the

thought out to maximize space and privacy and was very quiet even on the first floor close to the pool

pool was chilly but clean with lots of towels

it was nice. i wish the pool was heated

and no pool to use

the pool was closed after i asked them a couple of days prior to coming to the hotel and they said it

i wish the pool was heated more and i would have loved a hot tub to be there

was clean the pool was nice

room was small. rooms and pool are showing their age.

the swimming pool was small

should be a restroom closer to the pool area

great pool outside

pool being closed!! but again covida

we stayed, pool closed, & still i would recommend this hotel, it's clean, everywhere you look

wish the pool was open.

we went to the pool. it was closed, and dirty. bummer.

the pool was closed but i did not see any mention of this when booking.

why are the pools kept so cool!

love the staff the breakfast n pool is always right temp just feel safe there.

it even has an indoor pool and jacuzzi

the hot tub, pool, free breakfast, pets allowed

pool and hot tub clean and well kept

loved the bar in the main lobby, pool, and the shower head in the shower was amazing!

the staff was extremely helpful and the grandkids enjoyed the pool.

the pool was refreshing after a long day of flying and driving

bottom of pool a little cleaner

the pool was a nice size for our family and friends

very clean, nice warm pool

the main reason we booked this specific hotel was because they had an outdoor pool

pool was closed, even though it was outdoor and the weather was perfect

being fresh, spacious, modern, clean, amenities. excellent gym, very nice bathrooms.

night desk clerk lied about the unavailability of 24/7 airport shuttle when i arrived at airport at 1am

i didn t like the fact that online it states that they have a pool

no pool

hotel advertised a nice indoor pool

pool 2-the exhaust fan from the bistro roared below out room- quite annoying 3-could hear the guest

not able to have shuttle available

my two nights here, swim in the pool, deep sleep, serene view from the 3rd floor, friendly and accommodating staff, delightful

pool out of order.

that it was too early to make use of the pool.

pool hrs

plus they have a pool that is well maintained

kitchen included a microwave, full-sized refrigerator, dishwasher, sink with dish washing detergent

it was nice having 2 separate bedrooms and full kitchen area. breakfast was good.

eggs for breakfast were undercooked. no other issues.

the studio apartment with kitchenette

shuttle to airport

pool

swimming pool water pretty cold

the location is great. beautiful atmosphere. friendly staff. pool was awesome

the pool and hot tub were nice

pool opened at 5am

room, nice kitchen with a full size fridge, clean, free laundry, indoor pool still open this time of year, plenty of parking, fireplaces out back to hang out around

pool room was very warm but the pool was a bit cool

the pool was nice and there was a wonderful sitting area outside

pool was cold

the indoor pool

pool to small

enjoyable stay room was clean location was amazing and safe staff was nice pool was clean breakfast was nice two cereals toast bagels juice and make your own waffle would

location, breakfast, service, pool.

alot of people in the pool and for a second shift person pool isn't open long enough

staff was friendly, updated shower, nice pool, everything was wonderful

an indoor swimming pool. cream cheese for the bagels

breakfast quiet pool

comfortable beds. easy to get to. pool.

hot breakfast and pool staff was super friendly

the small pool was clean, very nice breakfast from biscuits/ gray to cereal, it was a nice breakfast

the pool area was great

pool isn’t big enough.

how new and fresh it was and they had a place for kids in the main lobby to play games and a pool table for the adults

loved the breakfast, the pool, location of our room, the way the hotel looked, how fresh the room smelled

different things to do at the hotel that you didn't have to leave for there was a gym an indoor pool a pool table corn hole ect

the pool abs jacuzzi was great

we always enjoy the pool and breakfast was excellent.

pool area rooms are nice breakfast could be updated but still very good

room was clean, the pool and hot tub was very nice

the pool and hot tub were perfect for playing with our daughter

being able to do our laundry since we were there four nights was very helpful

on-call hotel shuttle service to and from cvg is good

shuttle returning to the airport in the morning the car could’ve been warmed up since i had made

the access to a laundry room and clean rooms.

was goid and the fitness room was very nice

breakfast is as good, pool was war, outdoor smoking was clean

breakfast was good, okay pool was good could have been heated.

pool felt like a private pool

indoor pool

the staff was friendly and helpful. the pool was open, you get a hour but it was cool

the “heated” pool could have been a tad warmer.

the pool was nice and everything was all clean and well kept as well

pool isn’t heated so it was a little chilly

pool was small but that's okay. everything else was amazing!

the pool was closed for one whole day.

wish there had been an indoor pool, but can’t have everything..

everything was good, wish the pool could have been open.

was a light going out on the pool so it was flashing into the room all night long

you also stated there was a pool and to our disappointment it was closed

i liked the pool area

the pool and hot tub are clean and temperature controlled

nice swimming pool and game room

the pool area is awesome and the hot tub was above board

very nice people and great pool

the pool. and definitely the heart shaped room we had

would have liked for the pool area to open by 7 or 8

the hot tub/pool area was really nice, and having the restaurant on site was a bonus

pool was a little cold

i loved the pool and the hot tub, and the food was great

my kids loved the pool

pool area could use a hot tub if temperature of pool is going to be so low

the pool had alot of clean, large towels available without having to call and request them

convenient to the airport, ,comfortable bed, excellent pool

the bed was comfy. we loved the pool, very relaxing for mom and dad yet fun for the kids.

pool was very very very cold

proximity to venue destination, cleanliness, reasonably-priced restaurant on premises, indoor pool

pool

first day pool wasn t open

pool was small and had chipped paint on the bottom

furniture was very dusty and floor in swimming pool was dirty

very convenient to airport. prompt shuttle service. good restaurant and bar on site.

close to everything we wanted to visit. nice pool for the kids. starbucks in the morning!

i ended up not being able to eat till 10 at night and they still have room service so i ordered room service and the food was absolutely excellent

of hotel to airport, staff was very friendly the shuttle to and from the hotel was a bonus so prompt they answered the phone quickly and we did not

rbud, plastic knife) and 2 pills

the swimming pool had to be closed due to the coronavirus

the heated pool was cold

the breakfast was awesome, and the kids loved the pool.

the pool was super cold

very clean and the pool area was excellent. offered a variety of snacks in the lobby.

reasonable pet fee and room rates

maybe not smoke it in the laundry room at the beginning of the ground floor hallway

full not queen/king cleanliness in common areas unacceptable laundry/stairways and

asked the staff for extra towels & was told both times that they did not have a key to access the laundry room - but we had seen other staff coming from them

i liked size of queen beds, friendly staff, a laundry room is always a plus!!!

we took advantage of the pool, which was nice

very cute. has a pool, elevator, nice reception staff. room was clean. 10/10

food - size of room - cleanliness - friendly and helpful staff - had a pool - location

we especially like the face the pool area was open until midnight

swimming pool looked dirt

wish the pool opened before 10 am.

pool was very nice

for one, the pool was closed the entire time which is disappointing to the kids who were super excited to swim

we went to the pool, and it was one of the nicest pools i've been in at a hotel

the room was like a suite. very nice and clean great pool an awesome gym!!

2nd night kids in the hallway and slamming doors at 11.30 pm

batter during breakfast and couldn't find anyone to ask to replace, and that was only thing my kids would eat

way too much chlorine in indoor pool, kids had red eyes

way too much chlorine in indoor pool, kids had red eyes

wish they had a hot tub, and i kind of hated that the kids ran amok but that wasn't anything the staff could do that was poor parenting skills

warmer pool area

due to covid the pool and restaurant at the top were closed but they did have a nice restaurant on the first floor

indoor swimming pool.

pool was a little outdated and freezing

2 restaurants at the hotel and a pool

gentleman that was there friday was extremely helpful with us taking our granddaughter into the pool offering us a floatation vest for her and was extremely helpful and friendly to us

nice comfortable layout,nice pool area,food and drink served until 11pm

the pool was nice!

nice pool area

the staff was nice. the pool area very clean

to many elevators,confusing,how to get to the pool,how to get out on the

by the pool didn't work but not a big deal since there were fully equipped showers available in the locker

the pool and workout room far exceeded expectations

i wish the pool was warmer. a little on the cold side for me.

only thing i didn't like was the fact that i didn't have time to go to the pool and swim

the pool is outdoor so the pool was closed

that the pool was to cold.

i liked the cleanliness, the open pool, and the complimentary breakfast.

the pool was great and the bar on the 12th floor and the location.

the pool was clean but really cold .nebghood was a little crazy .but i felt safe.

the pool could ve been cleaner

more selections

my only problem was their pool, bar, and their breakfast wasna ? ? t open due to covid.

chlorine in the pool was a but harsh

guy that worked the front desk was rude about the pool being closed

exceptionally clean! immaculate pool area! friendly staff!

pool had issues

the pool was great how they limit how many people can be there at once

the pool and fitness rooms were more than adequate and sparkled

the pool wasn’t open due to the covid 19 so the kids were a little sad .

it was a quick trip and not able to use the pool.

the pool was clean and was relaxing

the rooms, pool and staff!

was very clean, they pool was nice

the indoor pool for the kids.

the pool was open, thank goodness

the customer service (tyler was awesome), room was exceptional, breakfast, pool,

the pool wonderful to enjoy and the rooms were excellent

pool water too cool.

indoor pool

rooms, staff, restaurant, pool! my family had a great time!

pool warm enough to swim

room, comfortable bed, nice view, friendly staff, good exercise room, pool was nice but it was too cold outside and too cold to

pool

hospitality, location, cleanliness, and the pool.

the pool heater was broken but they were trying to get it fixed

pool was closed a couple nights

the pool was super small!

amazing pool and breakfast, locations was great and the staff was awesome.

room was huge and my daughter had a blast in the pool

the downstairs had a pool table, foozball table and a tv area

was looking forward to using the pool tables, only to find out that there was none that i seen

pool and the extra area downstairs with pool table and tvs

friendly staff, cleanliness, large windows in breakfast area and the layout, pool table, and a pool

the pool was great ud83dudc4d good coffee and good breakfast

the bathroom/spa was amazing. we went for our anniversary and had a great time.

they let us store the milk in the room service fridge

the hotel was going through a large remodel and the kitchen was closed ie no restaurant, room service, or continental breakfast

i love the room it was big and my kids definitely enjoyed the space.

wifi signal was so poor i ended up using my phone as a hotspot

also there was a rule against being alone in the pool area

room clean/ breakfast service still great although modified/ kids loved the pool

only thing i could say i didn't like was the absence of changing facilities in the pool area

pool was a little cold

the pool was smaller than we thought it would be but our family of five still had a great time playing

wish the pool had been open

pool was ccccooooollllld

pool water was very cold. didn't offer free breakfast.

the cleanliness and the pool area.

the pool was way too cold

the breakfast was great! my son loved the pool!

the pool and hot tub were great, the kids loved it.

room was large, clean, comfortable beds. nice pool. good breakfast

our room was directly above the pool possibly whirlpool

great pool area

pool table was free

disappointed when we found out the pool wasn’t open and they weren’t serving food, but under the circumstances with covid i

the pool water

we had a great time at the aquarium and the pool, gym, and surrounding amenities were above expectations

“lobby” has a full bar and a pool table as well as a snack area

the beds were comfortable and the pool was great for the kids

the pool area was refreshing

no towels available in the pool area

could use bigger and more towels at pool. ok for small children but not adults.

pool wasn't super huge and even though it was 90 degrees outside the pool water and room were cool

it was super clean. we had the pool to ourselves. the breakfast & coffee was great!

the fact that the pool was not open due to covid-19.

we came to swim and the pool wasn't open til late in the evening it was being serviced and when they did get it up and

the heated pool and the room was nice

24 hr pool. too many kids to wanna swim

including the pool hours i was impressed they were open until 11pm

everything was great! i loved the pool. the food was great! and the rooms were beautiful!

clean, spacious room. pool had warm water. 8 minute drive to newport aquarium

the pool was clean

great amenities including the bar, pool, fitness center and free breakfast

pool & gym were great! breakfast enjoyable. good location.

the room, pool and eating area were all very clean

usually when i travel there is no pool or it’s closed

small pool, could improve hot breakfast food quality.

we enjoyed a dip in the pool and breakfast the next morning was great

the second room had nothing i needed for the kitchen

room had alot of room. furnishings were nice. bed was comfortable. kitchen was nice.

early start to the breakfast buffet and a gym on-site were also great perks to this place

liked that it had a mini kitchen with a nice an clean refrigerator

breakfast was good and well stocked

comfortable beds, nice pool, good breakfast.

nice pool, close to zoo

we enjoyed the pool and the delicious breakfast

the indoor pool was small.

was very clean the breakfast food was good and the staff was very attentive to cleanliness the pool was

you couldn’t order movies, no safe in the room and no pool

no pool

laundry room and pool hard to locate

would have liked a pool, and parking lot was small. also neighborhood you could hear every noise

no pool or hot tub to relax in

the pool

we loved the breakfast, the pool, and the cleanliness

pool was clean and was a good temperature

pool could have been a little bigger

i didn’t like that the pool was very small and they didn’t have a hot tub

the pool room was so potent with chlorine it was almost unbearable.

the pool was a little small but still nice

pool was clean

the pool and the bed the bathroom was nice the rooms smiled all new and the staff was great

love the room kids enjoyed the pool will stay again

loved the pool

we didn’t make it early enough for the pool but i’m sure we will come back again

the pool cut up my kids feet

the pool wasn't open at the time.

the swimming pool was closed! but due to the pandemic.

very nice pool, clean rooms, clean lobby

pool seemed to have a lot of things/ stuff floating in it like it hadn’t been cleaned from the

we could’ve used more pool towels.

breakfast was good and variety was good

breakfast was exceptional

garbage bags unavailable for trash in kitchenette

we spent a lot of time in the pool, which was great, and used the laundry as well

excellent gym, nice pool, wry good breakfast. clean rooms, well equipped kitchen.

very nice layout. well thought out. very clean nice breakfast. will definitely stay there again.

upon arrival the major kitchen lighting was burnt out. thought that odd. it was fixed .

but the downside was the pool was too cold

the pool was on the small side and was a max depth of 4 feet deep

pool a little small but fun. wifi didn't work well in our room.

the pool was too cold

the pool was out of order