room is very clean, free cookies and coffee in the lobby. pool is clean too

everything was wonderful! very friendly staff, a great pool and spacious rooms!

pool and elevator weren’t available

quiet hotel with friendly staff, large and comfortable room, clean pool.

we asked one of the staff to change the time on the pool so the boys had to get out

a bit too much smell of the pool and sink outside of washroom.

room was great as always we have stayed here a few times and the kids love it pool warm and the garden is beautiful love

love the pool and hot tub!!

pool

loved the room, the price, the pool

great breakfast in a nice enclosed area

breakfast

breakfast was awesome

no full kitchen as advertised

the lack of working equipment in the gym was a huge disappointment, and the work-out room didn't have any air-conditioning

my children loved the water slide but wished the pool opened earlier than 9am.

it was amazinggggg i love the pool waterslide breakfast the staff was really nice and kind with us, our cat and our

nice pool and hot tub, good staff

swimming pool slide was not opened and the hot tub was out of order and could not be used

clean, great service, nice pool and workout facility

was nothing really to complain about, i did use the pool a few times and it was a bit cloudy and a little chilly but still nice to have the use of that

pool was not warm

breakfast wasn’t that great and the pool wasn’t open

pool is small and not much seating area

i thought there was a jacuzzi, but that was my bad. there a full size pool

beds were comfy breakfast was great staff was friendly nice pool and hot tub :)

the pool was cold. and no hot chocolate where the coffee and tea were.

the breakfast was great! rooms were nice. pool was pretty good too.

have liked to know that there was a pool, but perhaps i did not see that in the booking of the hotel

only thing we didn't like was that the pool was a bit cold, but nothing to complain about really

just a suggestion to maybe fix the ladder at the pool

i also enjoyed the pool and jacuzzi, and the staff was extremely friendly

everything! location, room, bed, pillows, breakfast, pool, jacuzzi and staff!

the swimming pool was open for my grandkids

friendly staff, pool

the facilities or staff for other than maybe recommending guests avoid busy times for pool use, laundry use, and breakfast

staff attitude quality of breakfast

breakfast arrangements were excellent

large room, clean, with all amenities (small pool & gym), tv, wifi, air conditioning, fridge

some amenities were not available pool/gym

we used the laundry and hot tub and pool and everything was in good working order and clean

smell of chlorine before you enter pool room

we enjoy staying here, especially being able to use the pool at minimum capacity

family had a great time in the pool

the room was fantastic for a large family. very spacious. great pool for the kids.

clean, good sized indoor pool and sauna, really clean updated gym, incredibly friendly staff, super close to the beach (7

they did a lot during covid. even breakfast was offered and the pool was open

the pool is in need of some tlc but is still functional

everything was close to reach, parking, pool, restaurant.

pool was clean, gym was good. staff were nice and room was well equipped.

i didn’t like how the pool and hot tub closed at 9:00

the shower in the pool not working.

everything. pool hot tub. great breakfast

not enough towels at the pool.

was a quiet property with a very nice pool and hot tub area

the pool, hot tub and sauna were great

hot tub and pool are great , bed sheets and pillows were extra good

we had adjoining rooms, with a good in house restaurant/bar, with a decent pool

we were looking forward to swimming in the pool but the water was too cold so we didn’t use it

the pool was closed when we arrived, but we got to use it early in the morning before we had to go

a pool would be nice. but realize cost would go up.

thought there was a pool, which there was not

no elevator, no pool, very old small fridge and a very old microwave

hotel is in desperate need of an over haul. no pool or hot tub.

facility was old gym equipment didn’t work well and very small, no pool, breakfast area was very small to accommodate guest

the breakfast had variety and the pool, although small, was warm and cozy

pool looks nice

this hotel was the lowest priced yet had swimming pool, gym with towels and water and very comfortable room

great location. very clean. kids loved the pool. great breakfast. plan on coming back.

pool not open due to virus. did not know till arriving. disappointed.

there was no pool for my son to enjoy

there was no pool and they're breakfast was bogus

no pool or hot tub available

would have liked to had a pool and hot tub

i thought this hotel had a pool, but it was another with a similar name. confusing when booking.

breakfast, clean and modern rooms, helpful staff, a decent exercise room and small pool

the pool was very crowded

the gym and the pool was closed due to covid-19

the pool was a little small

breakfast, bed, view, pool, everything!

friendly staff, very clean room and beautiful pool, outdoor area to hang out, the location was excellent, right beside shopping mall and bass pro

loved the social areas, pool open until 11:00pm lounge and bar, as well as billiard table.

nice bar and pool table

it’s close to the afghan mills mall awesome pool to relax after a old day of shopping

convenience to attractions and shopping mall. nice amenities with the pool and billiard table.

personal care ie: outdoor pool service, hot tub, steam room

needed more towels at the pool, and no coffee in the room

bed, facilities, pool, staff

tims next door, clean, great pool whirlpool

great heated pool

pool was under repairs and we were not advised

the only downside was that the pool felt a bit outdated compared to the rest of the hotel.

the pool hours

was hoping for the pool to be open.

was awesome with our room, pool parking

quiet rooms with large showers and comfortable beds. pool are was clean and not busy.

upgraded my room and i loved it, it was a very nice room and the pool was also nice, i will definitely be staying

hotel is quite big, takes a long walk to find the pool

food was great, had a nice pool

pool could use an update and sauna not hot

pool

pool was a bit on the smaller side but perfect for the kids!

the swimming pool was too warm. temperature should be adjusted.

had a wonderful stay but unfortunately the pool was not heated and it was cold

breakfast was great, pool was fun and the rooms were big and clean.

price was great, pool was open nice and early

kids enjoyed the heated pool

the pool was a big hit with my friends too

had nice stay. loved the pool and hot tub

we all really enjoyed the pool and hot tub they were nice and

coffee and cookies, pool and hot tub was nice too, nice bar downstairs all around great hotel for the

the pool area is well maintained and clean

it was very comfortable, and the hours for the pool and workout room were very reasonable

clean room and bathroom. very spacious rooms and lobby. pool was good

pool was closed for renovations but that was not communicated on booking

enjoyed the breakfast...the pool and hot tub was nice and the staff was excellent!

also love the pool even tho small still very nice after a day or boarding

the pool and rooms

clean and comfortable. pool was great. laundry room was clean and convenient. good breakfast.

the swimming pool quite small.

location, beautiful lobby, nice pool

we never used pool so i can't comment on it but i

kids would have enjoyed a slightly bigger pool, but no complaints

pool needs to be renovated also add a whirlpool and needs better patio furniture

only negative thing was the swimming pool

the pool was nice, small but seeet, sun filtering in during the late afternoon

the location, the clean room, the great breakfast and the swimming pool.

was just sad that the spa was closed, would have been great to use while the kids played in the pool

there was a mix up with the time slot for the pool

love the layout of your room 410 - my family enjoyed the basketball court - pool - breakfast was above expectation - it was a great stay

lovely pool and gym

priceless sanitized whirlpool suite

the gym had enough equipment and the swimming pool was large enough

pool was not open but very clean friendly staff comfy bed very quiet

i like bathing in the pool the water was so warm and nice

access to free laundry facilities was a bonus that was greatly appreciated

very friendly staff, nice area for sitting to watch tv or have a coffee/tea. good breakfast.

there’s a small gym and a pool

breakfast could have been a little better, but other than that, it was an amazing place

hotel had everything we needed, including laundry

the pool and buffet breakfast

pool was unavailable at the time of our stay

it was fun to see about 15 girls joyfully using the pool while i watched momentarily with their mothers

new makeover for pool room and bedroom suites is amazing

and sunday the pool has a baby and mom swim from 11am to 2pm with a half hour set up and breakdown time

indoor pool felt a bit crowded when we went, especially having to share it with both guests and student

like you had to book a time slot for the pool would have been better just to be able to go

like i had to make appointment to use the pool didn't like where it's situated al little concern there were no security at the back

we were told about the pool, but because we brought our dog we were unable to use

the pool was not as good as i expected

pool is very clean and amazing

the pool area was kept clean and always full of towels

comfortable rooms, good swimming pool and great breakfast

the pool water temperature was real nice

was spacious and clean, pool was entertaining for kids and the free breakfast had good options

clean, courteous staff, safe and convenient location, indoor swimming pool, pet friendly

free parking and breakfast and pool and suites with a separate door and living room!

room was really great and also the breakfast very convenient to start the day, we enjoyed the pool after our long drive

friendly staff. nice pool. loved being on the first floor for the kids to swim.

pool was also very warm so nice to relax in salt water

like that we had access to the pool. i like the table in the room we could eat at

beautiful infinity pool

pool was very nice fun for the kids

it has the potential to have like a rooftop pool or patio

the pool and the dining was extremely good.

pool was nice but there were no towels, thankfully the front desk had some

the water in the pool was a bit cold

king bed, comfy pillows, good breakfast, warm pool, value for price, felt safe

it would have been nice to have some sort of notice that the pool isn't open..

easy access directory off the 400 with very decent breakfast and a pool!

the pool was quite small.

the pool was also great and the kids loved it

hotel was very clean, kids loved the pool

the swimming pool water was dirty. but there were a lot of people there that day..

gave me the opportunity to start off the day with a gym and pool session, followed by a solid buffet breakfast (which had decent food options), enabling me to

breakfast was ok but the waffles were hard the kids didn't like that and the location wasn't far from home

kids loved the pool and the great breakfast

the room, the swimming pool, the gym, the staff

requested a late check out and they accommodated graciously

light dinner included. great breakfast

no pool

only downfall is that there isn't a pool. not their fault but i assumed there was.

wish it had a pool but can't have everything :)

missing swimming pool

didn t have a pool

we did have to book a time slot at the pool due to covid restrictions but it was always available when we requested time

from the quick and easy check in/check out, complementary cookies the kids loved, the pool, wifi and the delicious breakfast

staff and fast service, good free breakfast, free parking, good price for everything you get , pool is clean

pool and gym are

love the swimming pool

i really liked their staff and their hotel was very clean . the pool was relaxing .

the refrigerator no freezer and the swimming pool small .

pool water was cold

facilities, free internet, decor, pool, included breakfast

the room and the pool

slippery pool area

the pool is a little cold

the pool , i took my 9 year old grandson on a trip ! he loved the king size bed

the pool was filthy and the hot tub did not work, it just ran hot water.

pool was so warm and relaxing

room size and amenities are excellent - phoenix restaurant nearby serves delicious chinese food - pool and gym are well maintained we would definitely return

pool was amazing

breakfast was more than expected parking was very reasonable and pool a nice touch

- except the pool

nice hotel with swimming pool and great parking option. it was clean and comfy.

we didn't have time to swim in the pool. :-)

that this is a huge deal but the pool area had no whirlpool or sauna

the pool was awesome, the tiles around the pool were extremely slippery

pool was great

maybe a basketball hoop in the pool for kids.

the location is very handy,

no t enough handy cap parking

parking area a little concerning, dark in areas and people hanging out in parking area

the hotel also offers a gym and laundry facilities

full kitchen ammenities is a nice feature, it is new so most of the things worked

the pool and facilities were clean and user friendly

the pool was to small

swimming pool was closed but we were able to swim at the sister hotel across the street;

kids loved the salt water pool

small pool, gym and bbqs

pool was nice but a little cloudy. i am a bit picky about pools however!

pool water temperature could have been a little warmer

breakfast was great, pool, staff, beds are extremely comfy…

the pool was closed for cleaning. necessary but sad

great breakfast kind staff awesome pool

quite new building with modern rooms and nice pool and small gym.

my family very much enjoyed the pool

free breakfast, coffee, tea and sparkling water machine, ice machine, pool and gym.

rooms are very nice, breakfast was good, they have a well built gym and my kids enjoyed the pool

was a broken shower in the pool area

the hotel was nice and clean and had a great pool

the swimming pool and the comfort of the brds

of parking, great extras like pool and sauna

can t wait for the pool to open once again so i can go for a swim

swimming pool coffee room people small refrigerator table in a room.

gym missing elements (towels), breakfast was cold (eggs)

really liked that breakfast was available early

in was easy rooms were side by side kids enjoyed the pool breakfast was not bad rooms were very clean with lots of amenities check out

kids running in hallways all day

was comfy, room was spacious, breakfast is fantastic - a lot of options, waffles/pancakes, coffee is great too

pool wasn't as glamorous as pictures showed. pool was also cold. no hot tub.

only downside was that pool was still under reconstruction, but we knew that before booking, so wasn t a surprise for

knew ahead of time that the pool was out of commission

swimming pool

pool was down for maintenance

the pool is closed

walked out of the pool area into the lobby and elevator dripping water so the floor was often wet and slippery, quite

i didn’t have no problem a bit disappointed that the swimming pool was close.

the pool was not open

beautiful building friendly staff when checking in and out. snacks downstairs, gym sauna pool !

there s no spa or inside pool

lovely hotel and staff, comfortable rooms, nice outdoor pool.

they are what made my stay amazing from the front desk staff, to the pool helper, maintenance crew and overnight desk staff

the room was great, the pool was beautiful and every staff member was so nice and every area was very very clean

the pool

rooms are clean, hot breakfast, 24 hr coffee, microwave and fridge in room, friendly staff, pool, exercise room

the pool and the room was awesome.

the pool was perfect for our family

we didn't use the swimming pool but it looked very inviting

very friendly & helpful staff, pool was small, but great for our purposes.

nice place to stay for casino and racetrack and the pool is very nice

only downside was that the pool often had a lot of children, which made it a bit less relaxing at times

the pool wasn t open as it s still under construction. that about it .

the beds were comfy, pillows were great, pool was very clean, location was great, food was fantastic, even the views from the windows were

the casino was lively and fun, and we loved spending time at the pool and relaxing in the spa

also had noise from the laundry facility early in the morning

the breakfast is great the cook is so nice that’s such a great way to start a day

no laundry facilities

great breakfast… very friendly and accommodating staff.

they moved us to another room where a large laundry vent, which was extremely noisy

room was clean, quiet, warm and spacious with a patio door to a balcony overlooking the indoor pool dome fringed with trees

the food was incredible. so fresh and well made. the pool was nice and warm.

the indoor pool

exceptional outdoor pool

pool was clean and nice

didn't use it but had a pool we could've used

it was clean, the staff was nice and they had a pool.

loved the pool

the room was very spacious and the pool was great as well

the pool and attached restaurant

pool n gym

pool was too cold

location, staff and the swimming pool.

the design of the hotel and pool

limited bacon), gym and pool were nice

swimming pool. the smell of the chlorine is really strong and burns your eyes a lot.

pool was a nice bonus

seemed like some families were living there so i would not you pool due to small kids in diapers

modern with big rooms and well equipped kitchen. you have everything what you need. inside pool.

we use the basket ball court and pool that was an excellent unexpected bonus

we had the large pool and hot tub to ourselves which was an added bonus that we greatly enjoyed

nice swimming pool & hot tub

hotel has confortable bed, has shuttle from/to airport , has as swimming pool

the swimming pool and gym facilities are added bonus

i like the breakfast, big cozy lobby and the pool

the pool. the customer service

are only two chairs by the pool

salt water pool was a good addition

enjoyed the facility, the pool is lovely

staff personnel told us to go to 2nd floor for pool, its best to go to first floor.

no free parking within the property and quite pricey daily rate without breakfast

breakfast was good with a good selection to choose from. courtesy airport transfer.

breakfast was not the best. few options available. parking is very expensive.

to pay extra for parking as well as breakfast when booking i was told breakfast was included for both

if you can show the cost of breakfast on booking

the pool was fantastic

the pool area was also clean and warm

food was great. room was very comfortable. fully equipped gym, great view from the pool

was very nice and spacious, kids loved the pool

i liked their swimming pool. very comfortable atmosphere in the room.

room and pool

the pool was clean and open until 11 pm

pool could be a little warmer as it was colder than i expected

loved the pool, it was easy to get to and from the airport, a tim hortons down the street, and parking was a

the location and the pool :)

how clean and quiet it was. pool was amazing nice and clean.

the pool and hot tub were good, the room was comfortable. free shuttle to the airport

breakfast was great and the pool facilities and sauna

only complaint is that the facilities were off limits (gym, pool, dine in etc

no spa. gym is small and swimming pool is small.

the pool was great

only disappointment was pool closed due to covid at no ones fault.

the pool was clean, the breakfast buffet was scrumptious

only complaint would be the in-door pool was very small, and no hot tub but honestly everything else was so spectacular we didn t

wished the swimming pool had been open

great pool and hot tub

i also really enjoyed the fitness centre and the pool

location and pool and gym

the pool was very nice.

pool, shuttle service from the airport and starbucks in house

didn't get a chance to use the pool

no hot tub at the pool to soak our weary travel bones. no automatic room clean up.

we enjoyed the pool very much

pool was pretty nice

clean, friendly staff, amenities perfect with gym and pool

bonus is that you can use the pool and fitness center next door not even a 30 second walk

there is a pool right next door that you can use but it was closed for renovations

liked the ability to use the pool facility in the sister hotel next door, the easy to grab breakfast was a major plus and i

pool was at hotel next door as well as the atm

small elevator pool was out of service

also loved the 24hr lounge access and the gym and pool facilities were great

beds were awesome beautiful pool and hottub

excellent pool and fitness center

it offers all the amenities to suit your needs. i was surprised. restaurant, pool, gym, etc.

the swimming pool was, however, lovely

i love it everything!!!! the location was awesome. the swimming pool was my favorite.

spacious the room was, how well done the bathroom was, the gym, pool, spa and sauna were perfect for relaxing after a long flight

the pool could have been more clean but it was still lovely.

compterbul, nice, clean, good pool and spa, great location, good sutttel to the airport

bed and breakfast as great also the pool

breakfast was good. the gym and the pool are well maintained.

- 2hr-45min (bus/train) niagra falls - 3hr-30min (bus) toronto - 45-60mins (bus and / or train) shuttle to hotel/airport- 5mins (every 30 mins)((terminal 1 and 3 pickup and drop off)) seems long,

we loved the amazing breakfast, the pool and gym

the hotel is close to airport with shuttle. the front desk very courteous and helpful. clean

she offered chocolates to our kids and water for us, and treated our whole family with such warmth and care — it truly made us

the spa bath and their waffles

i had to ask another member of the staff for the wifi pass code

not very clean, poor room service, lack of towels and toilettries

it could’ve been cleaner, breakfast could’ve been better

hot breakfast such as egg or some cheese slices with some tomatoes green peppers

the indoor pool was a plus with kids

pretty room and quite good service. exceptional pool area.

especially the change room of swimming pool is beyond description

also, there were too many people in the swimming pool in the morning, it would be nice to have some privacy

comfortable, clean, friendly staff, good restaurants, beautiful spa, wonderful pool area