the indoor swimming pool was too cold

it has the potential to have like a rooftop pool or patio

pool was very nice fun for the kids

like that we had access to the pool. i like the table in the room we could eat at

the pool and the dining was extremely good.

didn t like how we had to make appointments for pool time and when we got there the pool was absolutely filled with kids and their parents no room

indoor pool felt a bit crowded when we went, especially having to share it with both guests and student

have to make reservations to use the pool.

the suite, pool, and must of all the breakfast buffet.

like you had to book a time slot for the pool would have been better just to be able to go

the pool was heated and the staff were very nice

breakfast, comfortable bed, jacuzzi, swimming pool, a lot of space in the room

free parking and breakfast and pool and suites with a separate door and living room!

pool was also very warm so nice to relax in salt water

room was really great and also the breakfast very convenient to start the day, we enjoyed the pool after our long drive

the pool water temperature was real nice

was spacious and clean, pool was entertaining for kids and the free breakfast had good options

pool coffee free breakfast the room was very clean and the furniture very nice and for last the

the pool very nice

size of room cleanliness breakfast pool

nice pool

pool water was cold

facilities, free internet, decor, pool, included breakfast

beds were comfy, fresh smelling, rooms were very clean and pool area was nice and relaxing :)

cold pool

no pool or hot tub available

i thought this hotel had a pool, but it was another with a similar name. confusing when booking.

see the comment above.. no pool

only thing missing was the pool and the gym was very small

there was no pool and they're breakfast was bogus

the gym and pool are fantastic and rooms modern spacious and very comfortable

priceless sanitized whirlpool suite

pool, fitness room, tivoli dining room, sauna and whirlpool were all closed till november 7

pool was not open but very clean friendly staff comfy bed very quiet

whirlpool bath jets were powerful

pool was unavailable at the time of our stay

cosy and great sleep warm pool n nice hot tub very nice restaurant parking was excellent wifi was excellent excellent staff

staff was very helpful, rooms were extremely clean, pool was fantastic, a very central location for tourists

the pool and buffet breakfast

clean,great hot tub,pool friendly staff

there's lots of parking, as well as a pool, gym, and laundry, which all were great for a family stay

didn't like that the key cards wouldn't work for the pool, each time we had to ask a staff to let us in and it was all guests had the same issue

there were constantly no towels in the pool area and we'd have to go request more.

room size and amenities are excellent - phoenix restaurant nearby serves delicious chinese food - pool and gym are well maintained we would definitely return

pool, fitness center were nice and clean

room atmosphere, swimming pool, location

pool was great

we didn't have time to swim in the pool. :-)

there’s a pool and gym

the pool was great and you weren't overwhelmed by any chemical smells

staff is excellent. polite and helpful. great pool.nice room.

clean , fairly up to date, has pool and gym but didn’t use them

the pool could have been warmer!

clean room and bathroom. very spacious rooms and lobby. pool was good

it was very comfortable, and the hours for the pool and workout room were very reasonable

wish the outdoor pool was on their property

it was amazing. nice atmosphere. enjoyed the inside pool.

upgraded my room and i loved it, it was a very nice room and the pool was also nice, i will definitely be staying

quiet rooms with large showers and comfortable beds. pool are was clean and not busy.

hotel is quite big, takes a long walk to find the pool

the whirlpool in out room. balcony.

the pool is nice

only negative thing was the swimming pool

pool area, reasonable price and location

we never used pool so i can't comment on it but i

the pool was nice, small but seeet, sun filtering in during the late afternoon

there was a mix up with the time slot for the pool

pool area didn't have enough towels for the family but we did go later in the evening so very

pool was great

the location, the clean room, the great breakfast and the swimming pool.

bed, facilities, pool, staff

needed more towels at the pool, and no coffee in the room

personal care ie: outdoor pool service, hot tub, steam room

pool could have been cleaner

indoor pool is closed understandable because of covid.

free breakfast and pool for kids

the pool was a little small

breakfast, bed, view, pool, everything!

the pool area is not big but comfortable and clean

excellent breakfast, nice pool, friendly staff, quiet, clean, comfortable room!

plus the free hot breakfast was amazing

access to free laundry facilities was a bonus that was greatly appreciated

there’s a small gym and a pool

they don’t allow early check in unless you pay

hotel had everything we needed, including laundry

you got the have the pool all to yourself for 1 hour

the pool and the room was awesome.

the pool was perfect for our family

very friendly & helpful staff, pool was small, but great for our purposes.

excellent hot breakfast, comfortable beds, nice-sized pool, only a mile from the subway station

the pool

they are what made my stay amazing from the front desk staff, to the pool helper, maintenance crew and overnight desk staff

spent some time at the pool as well which did not disappoint

i wish the swimming pool was active

the upgrade to room suite. i love having access to the gym and pool

knew ahead of time that the pool was out of commission

i was told the pool was open, but it was closed when i tried to use it.

the swimming pool is temporarily closed

fact the swimming pool was shut was a bit of a bummer for my son but it was only a minor

pool wasn't as glamorous as pictures showed. pool was also cold. no hot tub.

the pool was just what we needed after having days out and about

pool was clean and nice

great pool great location

pool water no warm enough.

the indoor pool

was simple bed seemed clean could bea much better stay if they took out the yucky carpets ample parking was

location in a pleasant area with free on-site parking

wifi worked very slowly on our devices

what they offer for breakfast

i had to ask another member of the staff for the wifi pass code

convenience to attractions and shopping mall. nice amenities with the pool and billiard table.

the pool and location

friendly staff, very clean room and beautiful pool, outdoor area to hang out, the location was excellent, right beside shopping mall and bass pro

pool could be a bit more shallow to allow younger children to play in it without assistance

loved the social areas, pool open until 11:00pm lounge and bar, as well as billiard table.

pool was under repairs and we were not advised

pool is kinda cloudy

was hoping for the pool to be open.

wish we had known that there actually was a pool available

was awesome with our room, pool parking

pool and gym are

spacious room the pool is open later than most other hotels very comfortable beds great

really nice hotel , very helpful staff and lovely pool too

no restaurant and no towels at the pool

we did have to book a time slot at the pool due to covid restrictions but it was always available when we requested time

wish it had a pool but can't have everything :)

didn t have a pool

missing swimming pool

there was no pool.

no pool

nice gym, pool, hot tub and business centre

the gym was closed but the pool was open by appointment, meaning that it was one

there are plenty of free parking spaces, a clean indoor swimming pool, and a 24-hour gym

pool was busy with tournament kids and towels left everywhere

requested a late check out and they accommodated graciously

the swimming pool water was dirty. but there were a lot of people there that day..

the pool wasn't cleaned on the weekend as they claimed it was a prime time to use the pool and hot tub

staff, breakfast, pool

gave me the opportunity to start off the day with a gym and pool session, followed by a solid buffet breakfast (which had decent food options), enabling me to

the pool was also great and the kids loved it

pool was so warm and relaxing

slippery pool area

didn’t get to use the pool but looked great

breakfast was available at in-house restaurant-food and staff amazing pool and hot tub very

walking to pool close to lobby

in the parking lot, you will find a gas station, mcdonalds and tim hortons

the location is very handy,

the hotel also offers a gym and laundry facilities

really like how well the room service organizes our stuff while they make the bed

full kitchen ammenities is a nice feature, it is new so most of the things worked

found it very cold in the lobby & most especially in the pool room, both of which had cold air blowing at all times

we like the pool there and the breakfast is very rich and varied. our room was clean and fresh

breakfast wasn’t that great and the pool wasn’t open

pool was not warm

we used the gym and pool which were both very clean and machines were excellent quality

swimming pool slide was not opened and the hot tub was out of order and could not be used

nice pool and hot tub, good staff

the gentleman who guarded and organized the pool was also fantastic

my children loved the water slide but wished the pool opened earlier than 9am.

it was great, love that it was pet friendly. clean. the pool was amazing.

kitchen area was a bit dirty, even after breakfast.

the gym was super basic

other patrons allow their kids to run in the hallways at 1:30 am.

the in-house laundromat is very handy for our long stay, and the gym, which is not that big, was well equipped

didn’t have time to take breakfast … it’s really a great place to encourage my friends and family to visit

the swimming pool and the comfort of the brds

the hotel was nice and clean and had a great pool

i liked the pool,friendly staff

pillows and bed were soft and comfy. pool was clean and warm.

right off 401 staff extremly friendly & helpful fantastic hours for pool, gym & restaraunt free parking &

the room, pool, and valet parking was exceptional!

friendly and accommodating staff, amenities like the pool, breakfast was excellent

the pool was not warm. it was a hot day but the pool was so cold.

well equipped gym and pool available

the route from the pool back to the room was a bit confusing.

other guests whether i have seen snow before was rather rude and a child being sick in the only pool available to hotel

pretty room and quite good service. exceptional pool area.

my heart belongs to the outdoor sun deck near the swimming pool

enjoyed pool and spa facilities

also, there were too many people in the swimming pool in the morning, it would be nice to have some privacy

it has swimming pool and we can swim there

coin operated laundry with clean washers and dryers, an indoor pool and gym

the pool was warm

they are working on it but there are ceiling leaks in the swimming pool room.

quiet rooms, lovely bed, easy shower, kind staff, swimming pool and exercise facilities.

is great service is amazing food is yummy staff is friendly very clean beautiful swimming pool

excellent room, friendly and helpful staff, nice pool, great breakfast

the spa, pool and steam room were extremely enjoyable. very private and quiet.

the steam baths are appreciated and the small pool is welcome

a bit longer opening hours for visiting the swimming pool would be really nice

did not use pool but looked nice

great location. close to subway and to rom museum. very friendly staff. swimming pool.

really a fault but had packed the swim suit was looking forward to using the pool - it was closed for repairs

the pool was closed, it was so disappointing but they more than made up for it

the salt pool is relaxing and open 24hrs to guests

breakfast was delicious - plenty of selection, healthy, fresh ingredients

would have preferred buffet style breakfast

can always count on park hyatt's restaurant joni for an excellent meal - whether it's breakfast or dinner

hotel breakfast is à la carte, with moderate portions, a wide variety of choices, and delicious flavors

breakfast way delicious, especially the sour dough pancakes

the pool on the roof was clean and overlooked the cn tower in downtown toronto which made swimming

pool and dressing room with water extraction machine. gym with clean, working equipment.

indoor swimming pool was very pleasant

most beautiful room with a huge window overlooking the rom and philospher's walk, fantastic pool and fitness facilities and prime location for yorkville

gym, pool and sauna very helpful for a knee i had recently injured

staff really friendly and helpful very good wifi nice bar and great location and the rooms were cleaned

wifi connected without incident

was pushy and rude regarding our late check-out as we slept in, we requested a late check out time which they approved and were very

great location, strong wifi.

location is very convenient for the main tourist areas & facilities such as pool and gym access available

the adults only pool facilities were great, parking was easy and reasonable

nice pool and play area for younger

had two pools on for adults only and one for families, work out center and the staff was excellent with any

the gym and pool

nice place to stay in downtown toronto gym, sauna, pool and jacuzzi are good

only complaint we had was the pool, it was too small

pool was small

liked pretty well everything, i just didn't like having to book a time for the pool because i didn't know if we'd be back at the time we chose

pool area was cleans and relaxing

clean, pool

i wish the facility had a hot tub to enjoy instead of the pool.

the pool and hot tub were soothing and perfect temperatures

pool was a perk as my one year old son loves to swim and after travelling all day he needed to get

there is a lovely pool and jacuzzi on the rooftop floor

nothing. location was great, hot tub nice and clean, pool warm'all great!

having access to the beautiful women's club, especially the library( exquisite decor) and the pool

women only spa is lovely, went swimming in the evening in the pool

the room, the pool and staff was very helpful

at arrival i was told that both pool and spa are off limits to men

the pool was down for maintenance. i wish they had told us before.

was there a pool

pool closed at 10 would have loved to have had a swim before bed but no matter it was a great

ough the women s side wasn t

the indoor pool was pleasantly warm, and there s also a dry sauna

no pool :

we booked the hotel there was indoor pool and restaurant

and the kids were hoping for a pool

no pool but they have a hot tub and sauna in the gym

~W

wish they had a hotel bar or restaurant, or even changed up the breakfast (defrosted muffins) now and then (-)bar sink did not drain. no mini bar stock. crumbs in the pull out. (-) there is a bar across the building with loud music that kept me up until past midnight (-)garbage in the minibar; no bags for ice, slow drain in bar sink

fantastic outdoor pool.

facilities & location- pool so valuable on hot days

i loved the waterfalls and the pool area in the hotel, as well as the view from our hotel room.

pool is fantastic

it was described as a pool view room, but we were on the same level as the pool

great swimming pool. fitness center is ok, but with outstanding views

other f&b outlets, steam room, less chlorine in the pool ...

the swimming pool and the location.

nice indoor pool and restaurants

the swimming pool was freezing cold! couldn't enjoy it .

there is no swimming pool and sauna.

pool was too small, tv did not have enough options for entertainment.

only thing missing is a pool

the only thing there was no pool

the pool was cold

the pool was amazing and had great view

the warm pool with the cn tower view.

everything, location, room, pool all was amazing

large room with double queen size beds. great quiet location with view of swimming pool

the indoor/outdoor pool but i would have liked to had a hot tube as well

no pool or continental breakfast

we also loved the complimentary hour in the jacuzzi pool

no pool

no pool open

pool, sauna etc

gym and pool which was open until late (very much appreciated) (-)the pool was closed for a half day due to pipe burst..... (+) the lobby, lounge, pool, and the deluxe room was more luxurious than we were expexting (+) we enjoyed using the exercise room, swimming pool and sauna (+) the deep soaking tub, pool, sauna and the lovely staff (-)there were a lot of kids at the pool (-)pool was relaxing (+)room, staff pool location service (+) the room was elegant and attention to detail was wonderful, the pool was very fun, and clean (-)i wish the pool was a little deeper.

great service and responsiveness from staff, fabulous spa treatments

information about spa pricing etc even though when booking a selling point is the spa

pecially the bathroom), and the location was great

lobby area- bar was great, location excellent, staff was very good as well. very clean.

the gym has everything you need

pool was great but the breakfast is amazing, all the staff are friendly and the beds are soft

the room was quite clean, the staff behaved wonderfully and the pool was very well maintained

but if you want to go to the pool and whirlpool from the sauna, you must climb steep stairs

pool was closed for maintenance.

we enjoyed the pool