pool not open due to virus. did not know till arriving. disappointed.

everything!!!! great sleep, kids loved the pool. great price.

pool and breakfast was great. staff was very friendly.

the breakfast had variety and the pool, although small, was warm and cozy

great location. very clean. kids loved the pool. great breakfast. plan on coming back.

was awesome with our room, pool parking

the pool was clean and warm

the only downside was that the pool felt a bit outdated compared to the rest of the hotel.

the pool was super busy and noisy when we went down. not very big for the number of guest there

pool was under repairs and we were not advised

the pool and location

pool could be a bit more shallow to allow younger children to play in it without assistance

friendly staff, very clean room and beautiful pool, outdoor area to hang out, the location was excellent, right beside shopping mall and bass pro

it’s close to the afghan mills mall awesome pool to relax after a old day of shopping

the employees were kind. the atmosphere was inviting and my kids loved the pool.

the pool was to small

kids loved the salt water pool

pool was underwhelming

swimming pool was closed but we were able to swim at the sister hotel across the street;

nice pool, lovely garden, perfect breakfast, and friendly, helpful staff

we enjoyed our stay, the children enjoyed the pool and free breakfast.

great breakfast kind staff awesome pool

pool

kids loved the pool and hot tub

great breakfast, pool, comfortable beds, dove soap.

the pool tiles inside the pool, just beneath the bord, would need a good scrubbing clean up!

staff, especially the guy who worked at the weekend, nice gym and pool, 24/7 coffee and water access and nice breakfast in the morning, big clean modern

from the free breakfast and coffee available all day, to having a gym and a pool on site, this hotel is perfect

were super nice, place was clean and cool looking, it had a pool and gym, place was by transportation, not too far from food places and stuff

indoor swimming pool was out of use.

nice and clean rooms - great staff and pool area was clean. great breakfast!

the pool is tiny.

pool was wonderful

courteous staff, clean spacious room, clean pool with lots of towels, great complimentary breakfast

pool was a little cool -that was about the only thing we could say was a little disappointing

the pool was quite small.

hotel was very clean, kids loved the pool

the pool and hot tub were very nice

staff, breakfast, pool

the swimming pool water was dirty. but there were a lot of people there that day..

big clean rooms, friendly stuff, nice gym and pool, fast internet connection

great breakfast, comfy beds, accommodating staff. excellently overall.

pool was busy with tournament kids and towels left everywhere

it was very hard for my young child to be in the pool as there were older kids not respecting their surroundings

fact that the pool and hot tub was always packed with kids didn’t even go cause the kids wouldn’t stop screaming and

clean, comfortable unfortunately no pool

only downfall is that there isn't a pool. not their fault but i assumed there was.

no pool

wish it had a pool but can't have everything :)

there was no pool.

breakfast was available at in-house restaurant-food and staff amazing pool and hot tub very

the pool temperature was also amazing

slippery pool area

lobby, working pool hot tub, great fitness room, clean, friendly, the bistro was

pool was so warm and relaxing

spacious room the pool is open later than most other hotels very comfortable beds great

the pool was a nice warm temperature. staff was very friendly and the room was clean.

decent cleaning and a pool

love the swimming pool

no restaurant and no towels at the pool

enjoyed the pool as well

pool was so good

everything was great service, food, pool. i give this hotel a 5 star.

swimming pool, fitness room, the whole hotel was very neat and clean

kids loved the pool

ile not terribly pretty, in a parking lot behind restaurants and a gas station) but the interior of the hotel and rooms were

full kitchen ammenities is a nice feature, it is new so most of the things worked

really like how well the room service organizes our stuff while they make the bed

the hotel also offers a gym and laundry facilities

the location is very handy,

beautiful building friendly staff when checking in and out. snacks downstairs, gym sauna pool !

value of downtown hotel. there is affordable laundry room 24/7 by the pool

we didn’t use the pool but it was there if we had had time

the pool wasn't open which wasn't the worst thing but would have been nice to go swimming

the pool was not open

small pool area gets crowded quickly

the pool and continental breakfast was nice selection

the pool was warm and not busy

pool and hot tub were fun. clean hotel. breakfast was good, kids enjoyed the pancake maker.

breakfast with a beautiful river view was a lovely touch, and we enjoyed the pool as well

the breakfast was a kids paper lunch bag filled with random things thrown together

handicapped parking and easy access to room,elevator

wifi is free and easy and parking is ample and above ground

would be nice to have a high toilet so seniors can get up and down, no bar to assist you to get up, it's like sitting on the floor

good wifi bed very comfortable very clean

the hotel was nice and clean and had a great pool

of parking, great extras like pool and sauna

can t wait for the pool to open once again so i can go for a swim

swimming pool coffee room people small refrigerator table in a room.

pillows and bed were soft and comfy. pool was clean and warm.

decent room great breakfast

the in-house laundromat is very handy for our long stay, and the gym, which is not that big, was well equipped

118 was smelling like garbage, noisy throughout the night because of laundry beside

in was easy rooms were side by side kids enjoyed the pool breakfast was not bad rooms were very clean with lots of amenities check out

laaaarrrge families like 7 kids and no monitoring of food

it is easy to park, clean, has a pool, gym and the staff are friendly and helpful.

availability of indoor pool

the pool and bar were closed but will open this summer when more cocid restrictions are lifted.

rooms, good gym and pool

clean. pool was warm. great food from local resultant.

pool sauna steam

the pool hot tub sauna steam rooms were

we saw there was an indoor pool and fitness centre but we didn t have a chance to use them

the casino was lively and fun, and we loved spending time at the pool and relaxing in the spa

the pool wasn t open as it s still under construction. that about it .

they dont have laundry service or even a room

they moved us to another room where a large laundry vent, which was extremely noisy

clean, good price,good breakfast

everything and the breakfast was absolutely amazing.

the breakfast is great the cook is so nice that’s such a great way to start a day

nicely maintained pool

the pool was a refreshing place to end or start or whatever part of a busy day

we did take advantage of the workout room and pool-spa

kind staff, cosy room and great to have 24h access to the gym and swimming pool with

enjoyed the 247 pool access with hot jacuzzi cuz i was able to go in past midnight with friends

the pool was fun, it's open 24 hours which was really nice

pool was a bit small ( disappointing)

pool and hot tub facilities lovely and uncrowded

supper clean, awesome pool, very accommodating staff. will definitely come back!

pool

are amazing breakfast was delicious lots of choices my room was clean and comfortable love the pool

the pool area needs a little work. but i we were happy the pool was open.

the lights went out at 9pm when the pool hours stated until 10pm

the pool. .my comfortable clean room...breakfast in the morning. ...the staff were great. ..

nice facility, pool was nice. quiet, good parking, comfortable bed, conveniently located.

nice restaurant attached clean pool

pool was a perfect temperature

convenient location, pleasant lounge and lovely pool area.

the pool is far and poor

the hot tub was unavailable and was looking forward to be in there during the time in the pool

arrived too late to use pool and bar/dining services

ter 11:00pm)

great that the pool stayed open until 11pm

the pool and hot tub were to cold

due to covid restrictions, the pool , hot tub and gym being closed

the pool was out of commission one day but that wasn't anyone's fault-just disappointing.

incredibly friendly staff. nice room, nice pool. great breakfast.

the pool is divine

don't like that the pool and gym were closed down due to covid

friendly reception staff. great facilities including gym and pool.

the location and pool and hot tub

loved the pool and hot tub. the room was a great size and very stylish!

the pool. the customer service

salt water pool was a good addition

are only two chairs by the pool

seemed like some families were living there so i would not you pool due to small kids in diapers

hot tub and pool

swimming pool. the smell of the chlorine is really strong and burns your eyes a lot.

likes was hot tub ,fire place, room, staff, kids likes was pool and fitness center hubby likes was lounge snow and

modern with big rooms and well equipped kitchen. you have everything what you need. inside pool.

also loved the 24hr lounge access and the gym and pool facilities were great

it offers all the amenities to suit your needs. i was surprised. restaurant, pool, gym, etc.

5-minute indoor walk to airport terminal amazing pool and fitness centre friendly staff

the swimming pool was, however, lovely

beds are very comfortable. love the pool and fitness centre

we didn t use the pool or gym but the facilities looked great

the design of the hotel and pool

the warm pool area, diverse hotel staff, they were so polite even the guest.

location, staff and the swimming pool.

jaccuzi and pool were grand, sauna was a joke sadly but im from finland, so

loved everything, the breakfast and complimentary lunch was awesome ans well presented

breakfast was great, location was exactly where i wanted to be

breakfast is good

the location and the pool :)

it had a lovely swimming pool, good restaurant and efficient shuttle service to airport

i really enjoyed how well maintained & clean the hotel was as well as the gym & pool facilities!

location and pool.

pool could be a little warmer as it was colder than i expected

pool is disappointing and there were no towels available

pool had too much chlorine, but all area was really clean and good

loved the pool

perfect location and beautiful pool/ pool room

quiet , loved the court yard by the pool

didn t have breakfast there but did get a glass of juice and it looked ok

breakfast was not the best. few options available. parking is very expensive.

to pay extra for parking as well as breakfast when booking i was told breakfast was included for both

if you can show the cost of breakfast on booking

breakfast was good with a good selection to choose from. courtesy airport transfer.

they have a pool and a well stocked gym for people who are jet lagged and wake up early or can’t sleep

great swimming pool and a nice area while waiting for a departure flight

loved the pool had big windows

pool was nice and fitness area was clean and well kept

everything is fine, it’s just that the fan in the pool area makes the surrounding cold.

only disappointment was pool closed due to covid at no ones fault.

the pool was great

only complaint would be the in-door pool was very small, and no hot tub but honestly everything else was so spectacular we didn t

pool was not available saturday night

swimming pool and gym were exceptional

hotel has confortable bed, has shuttle from/to airport , has as swimming pool

the pool and the gymud83dudc4d

very clean, beds were comfortable, the amenities were great

nice swimming pool & hot tub

estaurants/ bar, pool, starbucks right downstairs)

i loved the hot tub pool and breakfast it was most convenient

rooms, comfortable beds, nice pool area, beautiful lobby, incredibly helpful and friendly staff

excellent experience as usual. enjoyed the pool. great spot to relax.

the pool was very nice.

great pool and hot tub

the pool and hot tub was a hit with both parents and kids

how clean and quiet it was. pool was amazing nice and clean.

breakfast was great and the pool facilities and sauna

location … pool was lovely

the pool, the jacuzzi, bathrobe, underground parking and check out at 12:00 pm

i liked their swimming pool. very comfortable atmosphere in the room.

pool,breakfast,dinner,staffs, conduct was good.

the pool was fantastic, best hotel pool experience.

the pool was fantastic

location and pool

nice indoor pool

didn't like the fact that the heated pool wasn't as warm as it should have been

the on-site laundry facilities were a bonus along with the swimming pool

the hotel seemed to have a nice pool and small gym although we did not use during our stay

gym and pool a great asset

no hot tub at the pool to soak our weary travel bones. no automatic room clean up.

we enjoyed the pool very much

didn't get a chance to use the pool

the pool is great

pool was pretty nice

was looking forward to using the pool, but didn’t bother trying to book a time when i saw how many kids were in the lobby

i didn't like the fact that the hours for the pool and gym close early and open late!

pool has to be open later. i’m a trucker and i come in late

pool was small and cold. not enough towels.

you can also enjoy the nice gym and pool

the pool and gym access was not available do to

there is a pool right next door that you can use but it was closed for renovations

pool was at hotel next door as well as the atm

small elevator pool was out of service

a pool available in the hotel next door to use at no charge

could have used a proper dinning area in our room, perhaps the room was an island in the kitchen for dinning

clean, comfortable and excellent value. great breakfast included as well.

and beyond the pool and the courtyard are beautiful i can’t wait to go back and neither can my kids

it is a great option for families traveling with young kids who have different sleeping schedules

maybe more space in the gym

the breakfast was great. the kids loved the pool.

the pool was a little small

staff are friendly, rooms are very comfortable, free breakfast, free breaking and pool

the gym and the pool was closed due to covid-19

free breakfast and pool for kids

of the club member took up the whirlpool for over an hr we gave up waiting for a turn there is no ramps to bring baggae carts in

bed, facilities, pool, staff

personal care ie: outdoor pool service, hot tub, steam room

loved the pool, hot tub, gym - its quiet and not crowded and clean

indoor pool is closed understandable because of covid.

upgraded my room and i loved it, it was a very nice room and the pool was also nice, i will definitely be staying

wish the outdoor pool was on their property

it was a long walk from our hotel to the connected outdoor pool

hotel is quite big, takes a long walk to find the pool

pool could use an update and sauna not hot

the whirlpool in out room. balcony.

the pool is nice

people not respecting the no diving sign in the pool

pool needs to be renovated also add a whirlpool and needs better patio furniture

we never used pool so i can't comment on it but i

the hotel was so clean, the pool & hot tub were great & breakfast

love the layout of your room 410 - my family enjoyed the basketball court - pool - breakfast was above expectation - it was a great stay

bachelor suite is the right size for me and it s comfortable and i enjoy the swimming pool but wish the hot tub works

the location, the clean room, the great breakfast and the swimming pool.

the pool was nice, small but seeet, sun filtering in during the late afternoon

my 12 & 13 year old kids could not be at the pool without a parent

screaming kids running through the hall and parents in main lobby drunk

i also was not able to work as there wifi would not work on my company laptop

of kids running around in the lobby

clean and comfortable and the t.v. size and streaming services and wifi were very good.

the pool could have been more clean but it was still lovely.

compterbul, nice, clean, good pool and spa, great location, good sutttel to the airport

bed and breakfast as great also the pool

beautiful room, the pool was wonderful

spacious the room was, how well done the bathroom was, the gym, pool, spa and sauna were perfect for relaxing after a long flight

coffee and cookies, pool and hot tub was nice too, nice bar downstairs all around great hotel for the

it was very comfortable, and the hours for the pool and workout room were very reasonable

clean room and bathroom. very spacious rooms and lobby. pool was good

pool was closed for renovations but that was not communicated on booking

amazing and good pool area. staff we're very helpful too!

i was told the pool was open, but it was closed when i tried to use it.

pool was closed for maintenance

the swimming pool is temporarily closed

fact the swimming pool was shut was a bit of a bummer for my son but it was only a minor

happy to hear pool is now opened but did not prepare for this so did not use on this stay

love the staff, the pool, the got tub, the breakfast so many options

the pool and slide, and being close to the airport were key reasons for us staying at the resort

breakfast is poor, no many choice. pool has high chlorine burning eyes. too small for swimming.

staff nice and friendly, helpful, even swimming pool slides don’t open during week

the pool and the gym are good for small children too

have no time to try pool and gym

floor room, close to pool but window view of the parking lot and many passerby was kinda awkward unless all the blinds

there is a gym and a swimming pool as well

swimming pool water bit cold.

took the key from the rented room and went to check the pool and the room for the presence of a cap

breakfast was excellent, room big and clean and very helpful staff.

is a coin laundry facility and great free continental breakfast

kids loved the pancake machine

breakfast included which was really good, lots of choice

is a coin laundry facility and great free continental breakfast

cosy and great sleep warm pool n nice hot tub very nice restaurant parking was excellent wifi was excellent excellent staff

33' by 66' two meter deep pool was 82 and great for swimming lengths for an hour

it was fun to see about 15 girls joyfully using the pool while i watched momentarily with their mothers

comfy bed pool and workout room spell room

pool is open late. friendly staff.

pool, fitness room, tivoli dining room, sauna and whirlpool were all closed till november 7

the gym and pool are fantastic and rooms modern spacious and very comfortable

pool was not open but very clean friendly staff comfy bed very quiet

lovely pool and gym

pool area was very clean and well kept

only thing missing was the pool and the gym was very small

there was no pool and they're breakfast was bogus

see the comment above.. no pool

would have liked to had a pool and hot tub

there was no pool for my son to enjoy

was spacious and clean, pool was entertaining for kids and the free breakfast had good options

pool was great, it was very warm and the room it was in was nice and warm with chairs for anyone

favourite things: cleanliness, spacious suite, beautiful pool to swim, great breakfast!!

comfortable rooms, good swimming pool and great breakfast

the pool water temperature was real nice

friendly staff. nice pool. loved being on the first floor for the kids to swim.

gym and pool on location

pool deck was very very slippery. our kids walked slowly and still fell many many times.

pool was also very warm so nice to relax in salt water

clean, courteous staff, safe and convenient location, indoor swimming pool, pet friendly

swimming pool was out of use though, which was a disappointment, but the upgrade made up for it

bonus that they have a pool and onsite restaurant so we didn't have to leave the property to find a place to eat

very clean staff were amazing great shower pool hours were very long

just the pool a bit small

umm nothing maybe the pool could be bigger

pool is too smal

pool looked beautiful but was colder than lake superior

breakfast, pool, staff were amazing

many extra features in the room including dishwasher, outside relaxation area, outdoor pool, barbque area, shuttle service to airport and various shops

heated pool

the added bonus was the pool/hot tub and slide

it was amazinggggg i love the pool waterslide breakfast the staff was really nice and kind with us, our cat and our

it was great, love that it was pet friendly. clean. the pool was amazing.

swimming pool slide was not opened and the hot tub was out of order and could not be used

options for breakfast, enjoyed it it was light and filling, we wish the pool was opened but another

location free parking pool hot tub restaurant on site room size cleanliness

it was clean and had a pool!

pool area

the pool and hottub were delightful

wonderful service excellent food pool was nice and quite relaxing

hotels very clean the pool was very clean. the front desk was very very professional.

the pool water was pretty cold but that could be subjective.

pool was nice temp

the pool is very small.

the pool.

restaurant, gym , pool

great pool and terrasse

cold water pool breakfast

breakfast and clean rooms

property is away from the airport traffic yet still offers complimentary shuttle

spacious room with a good buffet breakfast.

my info said that breakfast was included - when we got down for breakfast the host said it was not included

internet was intermittent, breakfast options were limited.

friendly staff breakfast was amazing

included breakfast and the beds were so comfy!!

no swimming pool

no pool..

facilities not high because no pool but we didn't plan on using

i didn't see a swimming pool

the fact that no swimming pool ...it can be created the hotel has alot of spaces .

i thought there was a jacuzzi, but that was my bad. there a full size pool

we like the pool there and the breakfast is very rich and varied. our room was clean and fresh

hotel has clean room, a great breakfast bar, coffee was available 24hours a day, and the indoor pool was great for family with kids

we used the gym and pool which were both very clean and machines were excellent quality

laundry room and pool share the same access door, so the laundry access hours don't match what's posted because the

pool water was cold

a pool and exercise room help work off a two helping breakfast

the hotel's amenities, such as the fitness center and pool, are nice and added to our overall enjoyment

very comfortable and has a gym and pool

the best continental breakfast i've ever had! very clean! pool was the perfect temperature!

the pool was smaller than we hoped as well

laundry, small pool and exercise room and kitchenette very much appreciated

the pool area was accessible by reservation and i was able to secure a reservation for each day of our

pool looked bad, we want to swimm before our flight but we did not like the colour of the water

the pool was crystal clear and the breakfast was good

location great close to 401. room is spacious and pool was quite big.

pool was amazing

there's lots of parking, as well as a pool, gym, and laundry, which all were great for a family stay

pool was open by reservation… large pool, warm and relaxing

room size and amenities are excellent - phoenix restaurant nearby serves delicious chinese food - pool and gym are well maintained we would definitely return

we didn't have time to swim in the pool. :-)

friendly staff, clean rooms and well maintained pool. my kids love it!

modern decor, pool, gym, mini fridge in room, 4 minutes away from toronto transit that runs frequently and the

there’s a pool and gym

room atmosphere, swimming pool, location

friendly staff, clean. enjoyed the pool and hot tub.

staff, pool

beautiful pool and sauna

5+ stars highly recommended pool opened from 6 am to midnight free parking

we really like the pool, sauna, hot tub pool, and location convenience, friendly staffs.

when we wanted to go into the pool we needed them to open it and seemed annoyed by us asking

there was a nice sized pool and hot tub on the main level

it has been quite a while that the swimming pool is closed - if there were tea and coffee in the rooms, that would be very nice

pool was not in service

the pool and the restaurant were closed ud83dude1e